SlideShare uma empresa Scribd logo
1 de 34
Baixar para ler offline
1
KYAMBOGO UNIVERSITY
INTERNSHIP REPORT ON REPRODUCTIVE HEALTH UGANDA
BY
AKAMPURIRA BRIAN
15/U/345/PLD/GV
AN INTERNSHIP REPORT SUBMITTED TO THE DEPARTMENT OF
PROCUREMENT AND MARKETING IN PARTIAL FULLFILLMENT OF AN AWARD
OF BACHELORS DEGREE IN PROCUREMENT AND LOGISTICS MANAGEMENT
OF KYAMBOGO UNIVERSITY
2
DECLARATION
I, AKAMPURIRA BRIAN do hereby declare that, this research report is my own original work
and it has not been presented and will not be submitted to any other university for a similar or any
other degree award.
Signature.........................................................
Date.................................................................
3
DEDICATION
This internship report is dedicated to my family members Ven. Can Benerd Byamugisha and Faith
Byamugisha who are my parents, my brothers Julius Byaruhaga and Paul Atuheire, my sisters;
Sarah, Leah, Deemah, Naume and Rosette for her perpetual encouragement and material support
during my significant period of my studies……with love.
4
ACKNOWLEDGEMENT
I would like to express my appreciation to Mr. William and Mr. David who have given me ideas
and advice during my participation in the internship sessions, for their tireless inputs, criticism,
and advice given to me during the whole period of facilitation and supervision during the internship
period. I would particularly like to mention in this respect my internship supervisor madam Bakia
for her assistance and kind comments during the whole process of doing internship and
compilation of this report.
Many thanks should go to the management of Reproductive Health Uganda whose permission
created a room for me to conduct internship at the organization in particular Mr. William my
internship supervisor. Other members of Reproductive Health Uganda I would like to thank
include Mr. Alex Craig Kiwanuka and madam Grace, for their significant contribution and support
they gave to me making sure my internship becomes a success.
My appreciation also goes to all those who contributed directly and indirectly to making this
internship possible. I would also like to express my thanks to my intern mates with whom I have
exchanged ideas.
I would also thank my friends; Nobert, Dickens, Moses and Paul for their tireless support and
finally my brother Julius, and Nathan Tumuhamye for his encouragement for the whole period and
the financial support he has given to me during the internship period. Lastly, I would like to
exonerate the acknowledged persons and the organization from any liability for errors and
omissions, should it occur in this report.
5
TABLE OF CONTENTS
DECLARATION ..........................................................................................................................................2
DEDICATION..............................................................................................................................................3
ACKNOWLEDGEMENT ............................................................................................................................4
CHAPTER ONE ...........................................................................................................................................7
INTRODUCTION ....................................................................................................................................7
1.0 INTRODUCTION: .............................................................................................................................7
1.1 Objectives of the practicum ................................................................................................................7
1.2 scope of the practicum ........................................................................................................................8
1.2.1Content scope................................................................................................................................8
1.2.2Geographical scope.......................................................................................................................8
1.2.3Time scope....................................................................................................................................8
1.3Organization profile.............................................................................................................................8
1.3.1Back ground..................................................................................................................................8
1.3.2 Organizational structure...............................................................................................................9
1.3.2Name and Nature of the organization and what it does ..............................................................14
1.3.3organizational clients/ stakeholders ............................................................................................15
1.3.4Core Values:................................................................................................................................15
1.3.5Strategic Priority Area: .......................................................................................................................16
1.3.6Man areas of work and its corresponding activities include .......................................................20
CHAPTER TWO ........................................................................................................................................23
MANAGEMENT OF THE PRACTICUM EXERCISE.............................................................................23
2.0 Introduction.......................................................................................................................................23
2.1 Role of the department of procurement and supply chain management ...........................................23
2.2 Reporting and induction of the organization.....................................................................................23
2.3 The department to which one is assigned at work place...................................................................23
2.3.1 Category of the department........................................................................................................23
2.3.2 Duties of the department............................................................................................................24
2.3.3 Title of the head of the department ............................................................................................24
2.3.4 Responsibilities that I have been assigned.................................................................................24
2.3.5 Offices that I have worked with and what they do.....................................................................25
2.3.6 Relationship with other officers in executing my duties and responsibilities............................26
2.4 Role of the work supervisor..............................................................................................................26
6
2.5 Role of the university supervisor ......................................................................................................27
CHAPTER THREE: ...................................................................................................................................28
FINDINGS/ OBSERVATIONS .................................................................................................................28
3.0 Introduction.......................................................................................................................................28
3.1 What I have leant at the work place..................................................................................................28
3.1.1 Knowledge .................................................................................................................................28
3.1.2 Skills ..........................................................................................................................................29
3.1.3 How I intend to utilize what I have learnt for my professional development............................30
3.3 challenges noticed during the internship...........................................................................................30
3.3.1 The organization. .......................................................................................................................31
3.3.2 The workers ...............................................................................................................................31
3.3.3 The internee ...............................................................................................................................31
CHAPTER FOUR.......................................................................................................................................32
CONCLUSIONS, RECOMMENDATIONS AND WAY FORWARD.....................................................32
4.0 Introduction.......................................................................................................................................32
4.1 management of the practicum Programme at the work place ...........................................................32
4.2 comments on the findings .................................................................................................................33
4.3 Recommendations for the identified problems/challenges and way forward ...................................33
4.3.1 The organization and workers....................................................................................................33
4.3.2 To me and other future internees. ..............................................................................................34
4.4 My assessment of the practicum experience in the organization......................................................34
4.5 conclusion .........................................................................................................................................34
7
CHAPTER ONE
INTRODUCTION
1.0 INTRODUCTION:
The internship placement is a requirement by Kyambogo University aimed at enabling students
gains an experience of how to link classroom concepts into the working environment en-campused
with challenges, dynamics, technological advancements, professional ethics and sector
integrations.
The field attachment started on 4th
June to 25th
July This was the time I learned both formerly and
informally by practically taking part in the daily assigned activities at Reproductive Health Uganda
that I put on record that is an experience worth to tune my working profession today and the days
coming.
1.1 Objectives of the practicum
 To use or apply the knowledge and skills acquired during classroom teaching on trial
basis.
 To Gain early understanding and appreciation of the practical real life situation
challenges associated with the application of the theoretical knowledge acquired.
 To Obtain enhanced development and acquisition critical skills needed to proactively
observe and analyze problems/challenges encountered while executing career duties
and responsibilities.
 To Interact with and learn from experienced professionals in a work environment.
 To Develop expedited professional self-awareness, internalization of career job
requirements and experiences.
 To participate and acquire early exposure to range of professional activities associated
with my career focus and work place setting.
8
 To be able to write a detailed internship report after the internship period.
1.2 scope of the practicum
This includes the content scope, geographical scope and time scope.
1.2.1Content scope
The internship covered the supply, procurement, logistics and other activities, skills and
experiences faced during the exercise.
1.2.2Geographical scope
The internship was carried out from Reproductive Health Uganda
1.2.3Time scope
The internship started on 4th
June and ended august
1.3Organization profile
This includes the background of the organization, organizational structure, nature of the
organization and what the organization does and its clients/stakeholders.
1.3.1Back ground
Reproductive Health Uganda Started in 1957 as the Family Planning Association of Uganda
(FPAU).
HU is fully accredited member of the International Planned Parenthood Federation (IPPF). the
largest NGO promoting and providing Sexual Reproductive Health and Reproductive Rights
(SRH&RR) in the world with a membership of 148 associations in 182 countries, Re-accredited
in 2004.
The incidental visit of Miss Edith Gates, the Executive Director of pathfinder Fund of the U.S.A
to Uganda in 1957 led to the formation of the then Family Planning Association of Uganda. She
sold the idea of Family Planning to progressive African and Asian women of Mothers Union
through which a miniature of FPAU was formed in Kampala. Her initial activities involved giving
9
information and sensitizing communities about family planning until much later actual services
delivery was introduced and The Organization Pioneered provision FP in Uganda 1957
Membership to IPPF accords RHU: Annual unrestricted grant, Technical Assistance and
backstopping, Global voice together with 152 Mas, Global marketing of best practices through
eIMS & Website.
The organization has branches in districts like Apac, Arua, Bushenyi, Bwaise, Fort Portal Gulu,
Hoima, Hoima, Iganga, Kabale, Kapchorwa, Katego, Lira, Luwero, Mbale, Mabarara, Mityana,
Owino, Tororo, Karamoja-Moroto with the headquarters being at Katego-Road, Kampala.
Vision and mission
vision
A Uganda where everyone’s SRHR are fulfilled and protected without discrimination
Mission
To champion, provide and enable universal access to rights based SRHR information and services
to vulnerable and underserved communities’ especially young people.
1.3.2 Organizational structure
The RHU organogram gives an outline of the structure of authority, responsibility, and
accountability. The is intended to illustrate the “Chain of Command” between the Board,
Executive Director, and all other directors, Senior Management Teams, In-charges, Service
Providers, Officers, Technicians, & Support staff.
RHU’s organogram is reviewed at least annually and updated as needed to reflect the agencies
personnel including “chain of command”. The Manager In-Charge of Human Resources or
10
designee is responsible for completing this review and/or update. Current employment/positions
include:
Board of Trustees: Responsible for overseeing the implementation of the policies and activities
of the Association in consultation with the Executive Director. Appoint and/or dismiss the
Executive Director in accordance with the Association’s procedures and his/her terms and
conditions of employment.
Executive Director: Responsible for managing and leading the Association towards meeting its
vision and Mission in a cost-effective manner. The Executive Director reports to the National
Executive Committee. This position hires, trains, and supervises the Directors, Managers and
Senior Management Team members. The Executive Director may delegate management of fiscal
operations to the Director of Programs and Director of Finance and Administration.
Director of Programs: Responsible for developing and managing Sexual Reproductive Health
Programme that meets the Vision and Mission of RHU. The position is supervised by the
Executive Director.
Director of Finance and Administration: Responsible for provision of strategic and operational
financial oversight to the entire RHU programme and avail guidance and technical support to RHU
Management and staff on appropriate administration and accountability of its financial resources
in accordance with prevailing financial management and accounting practices; leads and guides
the RHU accounts team to achieve timely and quality deliverables. The position is supervised by
the Executive Director.
11
Governance and Human Resource Manager: This position completes a broad range of Human
Resource activities in the employment, recruiting, payroll, benefits, compensation and employee
relations function areas. This position is supervised by the Executive Director.
Clinic Services Manager: the position is responsible for provision of technical support and
guidance to RHU service delivery division in line with national and international medical protocols
to ensure provision of rights based and quality services, and to participate in resource mobilization,
in a timely manner. This position is supervised by the Director of Programs.
Monitoring and Evaluation Manager: The position provides strategic monitoring and evaluation
oversight to the entire RHU programme and avail guidance and technical support to RHU
management and staff on how to achieve performance targets in a timely manner in accordance to
RHU’s mission. This position is supervised by the Director of Programs.
Advocacy& Communications Manager: Provides technical support and guidance to RHU
Communication and Advocacy, related to Sexual and Reproductive Health and Rights, to achieve
tangible advocacy outcomes and results. Position is supervised by the Executive Director.
Internal Auditor: The position ensures adherence to RHU Policies, Regulations and Internal
control systems. The position is directly supervised by the Programme and Finance Committee
and also the Executive Director (small extent).
Senior Management Teams: The positions are integrally involved with the design, development,
and implementation of the inclusiveness initiatives. These participate in making strategic
evaluations of different programmes in line with the institutional vision, mission and objectives.
The positions are supervised by the Executive Director, Director of programs and Managers.
12
Accountant: The position coordinates, manages and advises management on matters pertaining
to finances of the Association with particular emphasis on the operation of RHU branches. The
position is supervised by the Director of Finance.
In-Charge Laboratories: The position plays a vital role in the overall safety of the laboratories
and is responsible for overseeing laboratory operations to ensure labs run smoothly while
remaining in compliance with all national and local regulations. The position is supervised by the
Clinic Services Manager.
Service Provider In-Charge: The position manages and provides Sexual and Reproductive
Health (SRH) services at RHU outlets in accordance to Ministry of Health (MoH) guidelines. The
position is supervised by the Medical Coordinator
Service Provider: The position is responsible for provision of SRH services to all clients
according to MOH guidelines. The position is supervised by the Service Provider In-Charge
Accounts Officer: The position is responsible for maintaining Organization Project Accounts,
Logistics and Supplies in line with the project funding agreement/financial procedures. Position is
supervised by the Account.
Project/Youth Officers: The position is responsible for coordination the implementation of RHU
assigned Projects/ programmes. The position is supervised by Service Provider In-Charges and
Gender& Youth Coordinator
Laboratory Technicians: The position provides Laboratory backup services to service delivery
points for quality of care. The position is supervised by the Service Provider In-Charge
13
Administrative Assistant/ Executive Assistant: The position Provides personal administrative
support and assistance to executive Director. The position is supervised by the Executive Director.
Human Resource& Registry Assistant: The position maintains and facilitates easy access to the
Organization’s activity and Asset records; and provides support services to the Human Resource
Department. The position is supervised by the Governance and Human Resource Manager.
Logistics Officer: Is responsible for assisting the Logistics and Supplies Coordinator in the
management of RHU’s assets and inventory in line with the guidelines outlined in the management
tools. The position is supervised by Logistics and Supplies Coordinator
Support Staff: The position plays an important role in ensuring a safe and supportive work
environment. This help to keep organization operations run smoothly and efficiently. The position
is supervised by Service Provider In-Charge.
14
1.3.2Name and Nature of the organization and what it does
Reproductive Health Uganda is national, voluntary, non-discriminatory, not-for-profit,
nongovernmental organization registered under the Trustees Incorporation Act of Uganda, with
capacity to sue & be sued.
The organization Engage in SRHR policy dissemination, popularization and quality, rights-based
integrated Sexual and Reproductive Health Rights (SRHR) services to the people in Uganda,
empowers communities to engage in social accountability for the protection and fulfilment of
Intern (me)
15
their SRHR, provides antenatal related services to through its clinics located in 18 districts in
Uganda including Kampala, Hoima, Apac, Lila, Iganga, Tororo among others.
1.3.3organizational clients/ stakeholders
The stakeholder of Reproductive Health Uganda includes; International Planned Parenthood
Federation, the Government of Uganda, Youth, women, men children, Ministry of Health,
employees of the organization and the General Public.
1.3.4Core Values:
The following values shape the ways RHU relates and delivers services:
 Voluntarism
We take Volunteering to be an altruistic activity where an individual or group
provides services for no financial or social gain "to benefit another person, group
or organization
 Rights Based
A human rights-based approach is a conceptual framework for the process of
human development that is normatively based on international human rights
standards and operationally directed to promoting and protecting human rights
 Integrity
Integrity is the quality of Reproductive Health Uganda being honest and having
strong moral principles, or moral uprightness. It is generally through our staff
members and those associated with the organization to hold oneself to consistent
moral and ethical standards
 Choice
16
Sexual health requires a positive and respectful approach to sexuality and sexual
relationships, as well as the possibility of having pleasurable and safe sexual
experiences, free of coercion, discrimination and violence
 Result Oriented
Our broad management approach whose core focus is achieving results knowing
that results are important, and focusing resources to achieve them. Aiming at
improving management effectiveness and accountability by defining realistic
expected results, monitoring progress toward the achievement of expected results,
integrating lessons learned into management decisions and reporting on
performance
1.3.5Strategic Priority Area:
RHU’s direction is informed by its 2016-2022 Strategic Plan, and the main 4 Outcome Areas
1. Outcome Area 1 (Advocacy): 40% of the districts in Uganda implementing at least 3
SRHR policies:
Whereas Government has put in place supportive SRHR policies, their implementation is
constrained by limited dissemination, domestication and insufficient resources. This situation is
worsened by the limited levels of awareness about the availability of, access to and utilization of
SRHR services especially among vulnerable and marginalized populations including young
people. In addition, some of the SRHR interventions e.g. family planning and SE for young people
have continued to experience resistance from cultural and religious institutions. RHU interventions
focus on creating awareness about policies and guidelines related to SRHR targeting religious and
cultural leaders as well as the general population with specific focus on vulnerable and
marginalized communities. RHU advocates for increased resource allocation for SRHR services
17
in addition to tracking resources use. The advocacy efforts further focus on monitoring
development of plans to implement the various policies.
2. Outcome Area 2 (IEC/SCE): 10 million people of which 60% are youth empowered to
exercise their SRHR
According to the NDP, the unmet need for family planning is high at 28 percent. This is partly due
to limited access to SRHR services especially among vulnerable and underserved young people
including in emergency situations; negative attitudes reinforced by limited knowledge; myths and
misconceptions predominant in the rural and remote communities. This situation has arisen partly
because of the inability of duty bearers to fulfill and protect the rights of their constituents. It is
also contributed to by the low empowerment of communities to demand for social accountability,
inadequate commodity security, ill-equipped health facilities, limited SRHR service scope
especially in the lower-level health facilities, limited availability of youth friendly services,
inadequate service provider skills and poor attitudes. Limited access to SRHR services is further
worsened by the low male involvement, high poverty levels and weak coordination of services
delivery.
To address the high unmet need for and access to SRHR services, RHU creates awareness among
policy makers on the magnitude of the problem and implications; and build capacity for service
providers and communities to empower women and men to demand for favorable policies and
adequate resources for SRHR services to improve health outcomes.. RHU further expands its
services to underserved communities by carrying out community sensitization and through its
multi-pronged service delivery approaches, targeting the able-to-pay clients in order to generate
18
added revenue for scale up. Effort are directed towards advocacy for increasing the availability of
appropriate numbers of skilled SRHR providers and other SRHR resources, in addition to strategic
partnerships with public and private institutions and CSOs. In order to meet the increasing demand
for its services, improve its visibility, efficiency and productivity, RHU strategically embraces the
application of modern technology in different health-related area such as using social media for
timely awareness and demand creation; real time evaluation, reporting and information
dissemination; research; advocacy; e-medicine and diagnosis (e.g. clients’ appointment
scheduling, digital imaging, treatment and counseling, etc.) and virtual learning, etc.
3. Outcome 3: 35 million qualities integrated SRHR services provided
RHU builds infrastructure and enhance institutional, financial and human resource capacity to
deliver integrated quality SRHR services to its clients with particular focus on young people, the
vulnerable and the marginalized. It will also focus on the strengthening of RHU’s humanitarian
response in emergency situations, in addition to commodity security. Comprehensive rights-based
SRHR services are provided through static, outreach and community service delivery models.
Demand creation is realized through awareness creation, continuous quality improvement, and
social enterprise, the adopting of health insurance and public private partnerships.
4. Outcome 4: A sustainable and accountable and result driven organization
RHU is largely donor dependent, more so in an increasingly competitive environment. At present,
RHU derives only about 5% of its annual budget from locally generated income. This is partly due
to the nature of the target population it serves mainly underprivileged, hard-to-reach populations
as well as young people) that are unable to pay for the services. It is further compounded by
inadequate number of staffs especially in RHU’s branches which deliver the bulk of services and
generate most of the local revenue. The service delivery package is equally limited leading to
19
reduced opportunity to serve more clients who have to be referred to other service providers. In
addition, the limited availability of high-tech health-related equipment at some service delivery
points hinders the provision of a comprehensive package of services which is inadequate to cater
to the demands and needs of an increasing number of middle income clients who would otherwise
contribute towards generation of more revenue. RHU’s financial and program management
systems are sometimes inadequate to support operational efficiency and effectiveness as well as
timely and informed decision-making. Additionally, many RHU volunteers do not actively engage
in advocacy or resource mobilization and their selection as volunteers is not always based on
quality, expertise or experience.
To address these gaps, RHU introduces business development interventions to increase locally
generated revenue. This is accomplished through adoption of different approaches such as the use
of cutting edge medical and communication technologies, recruitment of higher level technical
staff in clinics, promotion of staff development and widening the scope of SRHR services. The
quality improvement unit will be strengthened to continuously monitor and assure service quality
in all RHU clinics. There is also strong emphasis on social franchising to promote SRHR service
delivery in the private sector. To address operational efficiency and effectiveness, institutional
assessments will periodically be conducted to identify areas for financial and organizational
strengthening and improvement. There will also be effort to identify volunteer training needs and
address them.
RHU also engages in social enterprise and raises its standards of service, enabling it to attract more
middle class clients through model clinics that will be developed. It will also build the capacity of
20
its staff and volunteers to deliver integrated SRHR services in tandem with the needs of different
clientele, including the middle class. RHU offers competitive training and consultancy services to
Government and other health service providers in order to generate more internal revenue. RHU
also strengthen its financial management and governance systems as well as feedback and
reporting mechanisms to its stakeholders as a measure to foster organizational accountability. To
ensure credible data generation and information that will inform organizational performance,
monitoring and learning, as well as target setting and to support results-based management for
staff, the M&E system will be strengthened and computerized, and staff will be trained.
e structures and systems
1.3.6Man areas of work and its corresponding activities include:
Adolescents
 Information & counselling on STIs/HIV/AIDS; safe sex, sexuality & relationship, and
reproductive health
 Contraceptive services, especially dual methods, emergency contraception
 Diagnosis and management of STIs
 HIV Counselling and Testing services
 Pregnancy testing, goal oriented antenatal care and post natal care
 Post Abortion Care
 Screening for cancer of the cervix
 SGBV information and services
 Creating link to opportunities for economic, educational and active citizenship.
 Youth friendly centres for SRH information and services, carrier guidance and recreation
21
AIDS (HIV/AIDS)
 Information and counselling on HIV/AIDS, STIs, positive prevention, sexual and
reproductive health needs of PHAs, etc.
 HIV Counselling & Testing
 HIV stigma, denial and discrimination and mitigation
 Management of STIs
 Male circumcision
 Screening for cancer of the cervix
 Management of Opportunistic Infections
 Prevention of Mother To Child Transmission of HIV (PMTCT)
 Anti-retroviral Therapy (ART) in the last 5 years of the Strategic Plan
 Home Based Care through referral and partnerships to be implemented in the last 5-years.
Post Abortion Care & safe motherhood
 Information and counselling on pregnancy, abortion, post abortion care, options on child
care centres, delivery and skilled births, etc.
 Goal oriented antenatal care (ANC)
 Supervised delivery care and emergency obstetrics care, when needed
 Post Natal care services for the mother and her baby
 Post Abortion Care (resuscitation, evacuation of products of conception, post abortion
family planning and management of other presenting reproductive health conditions)
 Emergency contraception
Access
 Information and counselling on family planning, fertility and infertility
22
 Family planning methods: permanent and long term methods, medium and short term
methods
 Hormonal replacement therapy
 Management of conditions associated with menopause (screening for cancer of the cervix
and breast in women)
 Management of conditions associated with andro-pause (screening for cancer of the
prostate, management of impotence, etc.)
Advocacy
 SRH and rights awareness and protection
 Information and counselling on SGBV (Sexual Violence: rape & defilement; Gender wife
battering & female genital mutilation)
 Increase resource commitment to SRH through budget review and analysis.
 Advocate for government compliance to regional, national and international conventions
like the MDGs, Maputo Plan etc.
 Advocacy for commodity security
 Right of Access
 Identify and advocate for neglected issues like the FGM, dowry, access to abortion/PAC
23
CHAPTER TWO
MANAGEMENT OF THE PRACTICUM EXERCISE
2.0 Introduction
This chapter includes the role of the department of procurement and supply chain management, reporting
and induction by the organization, the department to which I was assigned, role of the work supervisor
and the role of the University supervisor.
2.1 Role of the department of procurement and supply chain management
The role of the logistics and supplies department is to conduct all the procurement, disposal, logistics
(transport scheduling) and all supplies related activities of Reproductive health Uganda and all the
Clinics and Branches located in other parts of Uganda (18 districts).
2.2 Reporting and induction of the organization
I reported on 5th
June 2018 at 7:52AM to the Internship and Youth Coordinator Mr. Alex, thereafter,
together with other internship students we were taken through orientation by showing us the different
offices and other places around the organization. I attended a compulsory training for two weeks in
Sexual and Reproductive Health Rights. Thereafter on 15th
-July 2018, I was taken to the department to
which I belonged that is the Logistics and Supplies Department and introduced to my site Supervisor
Mr. William who also introduced me to other officers that I was to be working with.
2.3 The department to which one is assigned at work place
I was assigned to the department Of Logistics and Supplies.
2.3.1 Category of the department
The supply chain management department
24
2.3.2 Duties of the department
The duties of the logistics and supplies department include the following.
 Planning of the procurement and logistics activities to be done throughout the financial year.
 Working with the stores department to carry out periodic and annual stock taking.
 Forecasting demand for different requirements like drugs, stationery and other supplies.
 Solicitation of bidding documents from potential suppliers following the advertisement of bid
opportunities.
 Conducting daily procurement activities and solicitation of supplier quotations whenever a
requirement arises.
 Conducting disposal processes for the assets that have reached their useful lives.
 Approving invoices for further approval by higher offices like the director of Finance for payment.
 Conducting market research to ascertain possible alternative sources of supplies.
 Receiving and verification of all the procured supplies, works and services.
 Logistics scheduling for the whole organization and its Branches.
2.3.3 Title of the head of the department
Logistics and Supplies Coordinator.
2.3.4 Responsibilities that I have been assigned
 Picking/ soliciting quotations from suppliers for various procurement requirements.
 Placing/writing local purchase orders
 Writing Goods received notes for the items delivered to RHU
 Forwarding invoices and vendor analysis forms for approval to the director of finance
 Forwarding invoices to the accounts department for payment.
25
 Verification of goods received from suppliers.
 Entering of the goods received (drugs) in the ERP system
 Updating stock registers and taking part in the stock taking exercise.
 Writing letters of award to the shortlisted suppliers of 2018/2019.
 Analyzing supplier quotations to select the lowest quote for placing local purchase orders.
 Writing of product specifications to be purchased before requesting for supplier quotations.
2.3.5 Offices that I have worked with and what they do
 Office of the Director of Finance: Responsible for approving procurements and invoices and heads the
finance/ accounts department.
 Accounts office. Responsible for writing cheques, clearing invoices and paying petty cash plus preparing
the payrolls.
 Logistics and Supplies Coordinator’s office; responsible for approving procurements, approving
supplier analysis, and heads and coordinates the entire procurement and Supplies activities.
 Stores office; responsible for requesting the procured/sourced supplies (drugs and other medical
supplies) from the logistics and Supplies department, updating of stock registers and issuing the supplies
to final users.
 Office of the Director of programmes; responsible for approving programs, local purchase orders and
service orders approval and other roles in his jurisdiction.
 Office of the Registry; responsible for archiving the documents of the organization that will be used for
future reference and audit purposes.
26
2.3.6 Relationship with other officers in executing my duties and responsibilities
I have had a good relationship with the accounts officers whenever I would be submitting invoices of
the suppliers for payment.
I have had a good relationship with the Director of Finance Mr. Wilberforce at the times when I would
be submitting the orders, supplier analysis forms and the invoices for approval.
A good working relationship has been registered while working with the Director of Programs as I would
be submitting local purchase and service orders for approval.
I have had a good relationship with Mr. William the Ass. Logistics and supplies Coordinator plus Mr.
David the Chief Logistics and supplies Coordinator while executing the tasks they assigned to me.
I have related with the officers in the youth corner especially Mr. Alex, Abubaker, Madam Grace and
other officers.
2.4 Role of the work supervisor
Mr. William Ssekitto who is a logistics officer of RHU and was my work supervisor was responsible
for;
 Assigning me tasks and responsibilities at work instructing and guiding me on what I didn’t
know while executing the assigned tasks
 Assessing my level of progress at work
 Guiding me on report writing
 Orienting and introducing me to the rest of the departments and officers that I worked with.
27
2.5 Role of the university supervisor
Madam Bakia who was my University supervisor was responsible for;
 Guiding me on how to write the internship report and its approval.
 Assessing my performance and progress at the work place together with the site supervisor.
 Examining the challenges and problems I faced.
 Ascertaining whether I was conducting activities on a daily basis.
 Visiting me at the work place to ascertain my capabilities.
28
CHAPTER THREE:
FINDINGS/ OBSERVATIONS
3.0 Introduction
This chapter contains what I have learnt at the workplace in terms of knowledge, skills gained and
how intend to utilize that I learnt, my personal contribution to the organization and the challenges
noticed during the internship
3.1 What I have leant at the work place
This includes the knowledge I acquired, skills I attained and how I intend to utilize the knowledge
and the skills I acquired.
3.1.1 Knowledge
I learnt how to place an order both local purchase orders and service orders for different
requirements for example hotel services, repair of cars, purchase of printers and many more.
I learnt how to clearly specify the products required that is writing clear product specifications
such that it can elicit a larger pool of suppliers for example during the purchase of the printer.
I learnt the different stages involved in the procurement processes and how the approvals flow
before the supplier is finally paid against the invoice provided on delivery.
I learnt how to clearly verify the delivered products and write a goods received note basing on the
invoice provided by the supplier and the purchase order that the organization placed.
I got knowledge about how the supplier selection process is conducted when I attended the
tendering meeting that took place on 15th
June 2018 and witnessed how the supplier list comes
about.
I learnt how to work in teams especially during the Order picking exercise at the RHU store in Old
Kampala on 25th
June 2018 and the stock taking exercise that took place from 2nd
to 6th
July 2018.
29
I learnt how to make re-usable sanitary pads, I learnt about many more reproductive health related
issues, family planning especially during the two weeks training program.
I learnt how to make detailed curriculum vita and how the recruitment of the organization is
undertaken during the internship sessions I undertook from the youth center.
3.1.2 Skills
I gained the skills on how to use ERP system especially when I was given a task to enter the drugs
that had been issued and others received in the organizational data base and stock records
I gained a team work skill especially while conducting stock taking at the RHU store and branches
which took place from 2nd
to 6th
July 2018 and during the two weeks training period.
I gained and enhanced on my communication skills especially while interacting with people who
occupy bigger offices for example the Executive Director and through the daily interactions I had
with the Director of Finance Mr. Wilberforce.
I gained and enhanced my Business negotiation skills especially during the activity of soliciting
quotations from the suppliers not on the organization’s supplier list for the purchase of rare
products like Currency detectors on 12th
June 2018.
I gained stock taking skills and store design and layout skills when I got involved in stock taking
activity that took place between 2nd
to 6th
July 2018.
I gained forecasting skills when I got a chance to interact with the Logistics and supplies
coordinator during the start of the Reproductive Health Uganda financial year.
I attained a skill on how to make reusable sanitary pads when I attended a session on how to make
them on 8th
July 2018.
30
3.1.3 How I intend to utilize what I have learnt for my professional development
I intend to utilize what I have learnt in the following ways.
Carry on with the team work spirit that I have acquired to the work place where I will be given a
job and outside the job environment.
Enhance my capabilities while in pursuit of my career after school/university for example, the
communication skills that I have attained.
Be able to utilize my efficiency in execution of procurement functions while putting in
consideration value for money. This comes about after realizing that the procurement at for some
requirements at Reproductive health Uganda are not efficiently managed especially for the
purchase of non-critical items where the organization sources identical/similar items from different
suppliers hence missing on quantity discounts.
Be able to utilize my negotiation tactics that I acquired during the internship period while executing
different procurement tasks assigned to me and during my own business dealings.
I intend to become a good time manager after learning and adhering to the strict reporting time of
Reproductive Health Uganda. This will be applied in my everyday life after and before getting a
job.
3.3 challenges noticed during the internship
This includes the challenges that I noticed and are facing the organization, workers and those that
I faced.
31
3.3.1 The organization.
Few vehicles at the RHU headquarters and branches which limits transportation of its employees
and other activities of the organization for example the department of logistics and supplies has no
vehicle.
Un reliable Wi-Fi internet which limits some of the activities like ERP system and other online
activities.
Small office space which has partly limited the organization from taking up volunteers in some
areas of operation.
3.3.2 The workers
The workers are not provided with lunch and this has become a challenge to them especially during
the course of the month before payments.
Inadequate transport means to transport the workers especially when they are going for external
seminars and sensitization programs for example some move on Boda-Boda’s to do company work
which affects workers’ efficiency.
3.3.3 The internee
On many occasions, Wi-fi internet has not been accessible to me and this has been directly
affecting my work efficiency.
I faced a challenge of Small office space which forced me to keep sitting a distance from my
supervisor and would call me in office whenever there would be a task for me to execute.
I faced a challenge of inadequate computers where in the logistics and supplies department there
were only two computers. This affected the speed at which the work was being executed.
32
CHAPTER FOUR
CONCLUSIONS, RECOMMENDATIONS AND WAY FORWARD
4.0 Introduction
This chapter contains the management of the practicum Programme at the work place, comments
on the findings, Recommendations for the identified problems/challenges and way forward, My
assessment of the practicum experience in the organization and conclusion.
4.1 management of the practicum Programme at the work place
The practicum at Reproductive Health Uganda was managed in a way that for the first two weeks
of the internship Programme, I was answerable and would report to the youth and internship
coordinator who was Mr. Alex Craig Kiwanuka for specifically the orientation and training
Programme for all the internees.
After the two weeks orientation and training period, I would report to the Logistics and Supplies
department specifically to the logistics and supplies officer Mr. William Ssekitto for the entire
period I spent at Reproductive health Uganda as an internship student. On a daily basis, I would
report to office as early as 7:30 lately 8:00am and start work under supervision of Mr. William.
We would start the day with a daily Programme on what we intended to do throughout the day.
Mr. William would let me exercise my abilities and do some of the work without his supervision
especially the receipt of the procured goods, their verification and reporting to him after
accomplishing the task.
33
4.2 comments on the findings
Accordingly, the field attachment enabled me to gain an opportunity to apply the theory of what I
learnt in class in the real world at the work place, understand the organization’s culture and
interacting with the workers which helped me come to appreciate the field situations. The field
attachment also enhanced and strengthened the relationship between the University and the RHU
in which the field attachment was done.
The activities assigned to me such as filing documents and recording documents, placing orders,
receiving and verification of goods among others enabled me to accomplish the objectives that I
had aimed on achieving and therefore, my internship was a success.
4.3 Recommendations for the identified problems/challenges and way forward
4.3.1 The organization and workers
To the organization (RHU), since it is entitled to unlimited funding from International Planned
Parenthood Federation (IPPF), I recommend that they should source more vehicles for all the
departments to ease transportation of its employees and the execution of their activities.
On the problem of limited office space, the organization should set up new structures since it has
enough space for expansion such that it can accommodate all the employees and the internees.
On the challenge of unreliable Wi-Fi network and internet, the organization should put in place
more secure internet network such that the organizational ERP systems can work more efficiently
and work made easier.
The organization should provide lunch for its employees such that it can reduce on the hunger
challenges and improve the creativity and efficiency of the employees.
34
4.3.2 To me and other future internees.
I recommend that the students that intend to do internship should prepare in advance and have
enough money to assist them buy data in case they want to get access to internet and they are
denied Wi-fi at the work place.
4.4 My assessment of the practicum experience in the organization
The internship was generally a success because I was able to achieve all the objectives I had set
for example I was able to apply the knowledge I acquired during classroom teaching to the real
work place environment, appreciate how team work is applied, obtain critical skills needed for me
to proactively observe and analyze problems/challenges encountered while executing career duties
and responsibilities, Interact with and learn from experienced professionals in a work environment
and write a detailed internship report after the internship period.
4.5 conclusion
In conclusion therefore, the field attachment at Reproductive Health Uganda was very good
opportunity for me to attain the necessary practical skills and be able to accomplish a requirement
for the award of Bachelors degree of Procurement and logistics Management and was a success.

Mais conteúdo relacionado

Semelhante a INTERNSHIP_REPORT_SAMPLE_pdf.pdf

SheforShield_Final-Web2015
SheforShield_Final-Web2015SheforShield_Final-Web2015
SheforShield_Final-Web2015Besa Rizvanolli
 
MTM Certification - Candidate Handbook - BCMTMS - 2020
MTM Certification - Candidate Handbook - BCMTMS - 2020MTM Certification - Candidate Handbook - BCMTMS - 2020
MTM Certification - Candidate Handbook - BCMTMS - 2020SteveMcCarthy42
 
Microfranchising in Kenya
Microfranchising in KenyaMicrofranchising in Kenya
Microfranchising in Kenya00shelly
 
Healthy Families Healthy Forests_CI's PHE end of project report article
Healthy Families Healthy Forests_CI's PHE end of project report articleHealthy Families Healthy Forests_CI's PHE end of project report article
Healthy Families Healthy Forests_CI's PHE end of project report articleMarcelino Jr. Viernes
 
Final Internship Report by kiyimba Bill (International University Of East Afr...
Final Internship Report by kiyimba Bill (International University Of East Afr...Final Internship Report by kiyimba Bill (International University Of East Afr...
Final Internship Report by kiyimba Bill (International University Of East Afr...Bill Kiyimba
 
UNFPA End of project report -FINAL
UNFPA End of project report -FINALUNFPA End of project report -FINAL
UNFPA End of project report -FINALJohn Spangler
 
cps-sierra-leone-vol1_0
cps-sierra-leone-vol1_0cps-sierra-leone-vol1_0
cps-sierra-leone-vol1_0Simon Blower
 
Mekong Womens Entreprenuer Program
Mekong Womens Entreprenuer ProgramMekong Womens Entreprenuer Program
Mekong Womens Entreprenuer ProgramHetal Patel
 
Conducting BIAs for UASC in Cairo (RefugePoint 2012)
Conducting BIAs for UASC in Cairo (RefugePoint 2012)Conducting BIAs for UASC in Cairo (RefugePoint 2012)
Conducting BIAs for UASC in Cairo (RefugePoint 2012)Devon Cone
 
MTM Certification - Candidate handbook - BCMTMS - 2021
MTM Certification - Candidate handbook - BCMTMS - 2021MTM Certification - Candidate handbook - BCMTMS - 2021
MTM Certification - Candidate handbook - BCMTMS - 2021SteveMcCarthy42
 
Factors affect taking charge at Vingroup Corporation
Factors affect taking charge at Vingroup CorporationFactors affect taking charge at Vingroup Corporation
Factors affect taking charge at Vingroup CorporationNguyễn Hà
 
MTM certification - Candidate handbook - BCMTMS - 2018
MTM certification - Candidate handbook - BCMTMS - 2018MTM certification - Candidate handbook - BCMTMS - 2018
MTM certification - Candidate handbook - BCMTMS - 2018SteveMcCarthy42
 
Strategies for a High Performance Revenue Cycle
Strategies for a High Performance Revenue CycleStrategies for a High Performance Revenue Cycle
Strategies for a High Performance Revenue Cyclekarthik Venkilot
 
SCI CCC Liberia Evaluation Final Report
SCI CCC Liberia Evaluation Final ReportSCI CCC Liberia Evaluation Final Report
SCI CCC Liberia Evaluation Final ReportGwendolyn Heaner
 
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATION
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATIONDESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATION
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATIONGimei Benedict
 

Semelhante a INTERNSHIP_REPORT_SAMPLE_pdf.pdf (20)

SheforShield_Final-Web2015
SheforShield_Final-Web2015SheforShield_Final-Web2015
SheforShield_Final-Web2015
 
MTM Certification - Candidate Handbook - BCMTMS - 2020
MTM Certification - Candidate Handbook - BCMTMS - 2020MTM Certification - Candidate Handbook - BCMTMS - 2020
MTM Certification - Candidate Handbook - BCMTMS - 2020
 
MSSMT
MSSMTMSSMT
MSSMT
 
Microfranchising in Kenya
Microfranchising in KenyaMicrofranchising in Kenya
Microfranchising in Kenya
 
Healthy Families Healthy Forests_CI's PHE end of project report article
Healthy Families Healthy Forests_CI's PHE end of project report articleHealthy Families Healthy Forests_CI's PHE end of project report article
Healthy Families Healthy Forests_CI's PHE end of project report article
 
internship report
internship reportinternship report
internship report
 
Final Internship Report by kiyimba Bill (International University Of East Afr...
Final Internship Report by kiyimba Bill (International University Of East Afr...Final Internship Report by kiyimba Bill (International University Of East Afr...
Final Internship Report by kiyimba Bill (International University Of East Afr...
 
UNFPA End of project report -FINAL
UNFPA End of project report -FINALUNFPA End of project report -FINAL
UNFPA End of project report -FINAL
 
cps-sierra-leone-vol1_0
cps-sierra-leone-vol1_0cps-sierra-leone-vol1_0
cps-sierra-leone-vol1_0
 
Mekong Womens Entreprenuer Program
Mekong Womens Entreprenuer ProgramMekong Womens Entreprenuer Program
Mekong Womens Entreprenuer Program
 
Conducting BIAs for UASC in Cairo (RefugePoint 2012)
Conducting BIAs for UASC in Cairo (RefugePoint 2012)Conducting BIAs for UASC in Cairo (RefugePoint 2012)
Conducting BIAs for UASC in Cairo (RefugePoint 2012)
 
Pdacp309
Pdacp309Pdacp309
Pdacp309
 
Research Project
Research ProjectResearch Project
Research Project
 
MTM Certification - Candidate handbook - BCMTMS - 2021
MTM Certification - Candidate handbook - BCMTMS - 2021MTM Certification - Candidate handbook - BCMTMS - 2021
MTM Certification - Candidate handbook - BCMTMS - 2021
 
EYAGD
EYAGDEYAGD
EYAGD
 
Factors affect taking charge at Vingroup Corporation
Factors affect taking charge at Vingroup CorporationFactors affect taking charge at Vingroup Corporation
Factors affect taking charge at Vingroup Corporation
 
MTM certification - Candidate handbook - BCMTMS - 2018
MTM certification - Candidate handbook - BCMTMS - 2018MTM certification - Candidate handbook - BCMTMS - 2018
MTM certification - Candidate handbook - BCMTMS - 2018
 
Strategies for a High Performance Revenue Cycle
Strategies for a High Performance Revenue CycleStrategies for a High Performance Revenue Cycle
Strategies for a High Performance Revenue Cycle
 
SCI CCC Liberia Evaluation Final Report
SCI CCC Liberia Evaluation Final ReportSCI CCC Liberia Evaluation Final Report
SCI CCC Liberia Evaluation Final Report
 
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATION
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATIONDESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATION
DESIGN OF A TURBULENCE REDUCTION DEVICE FOR CANE JUICE CLARIFICATION
 

Último

Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfChris Hunter
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesShubhangi Sonawane
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfPoh-Sun Goh
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docxPoojaSen20
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDThiyagu K
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 

Último (20)

Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdf
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 

INTERNSHIP_REPORT_SAMPLE_pdf.pdf

  • 1. 1 KYAMBOGO UNIVERSITY INTERNSHIP REPORT ON REPRODUCTIVE HEALTH UGANDA BY AKAMPURIRA BRIAN 15/U/345/PLD/GV AN INTERNSHIP REPORT SUBMITTED TO THE DEPARTMENT OF PROCUREMENT AND MARKETING IN PARTIAL FULLFILLMENT OF AN AWARD OF BACHELORS DEGREE IN PROCUREMENT AND LOGISTICS MANAGEMENT OF KYAMBOGO UNIVERSITY
  • 2. 2 DECLARATION I, AKAMPURIRA BRIAN do hereby declare that, this research report is my own original work and it has not been presented and will not be submitted to any other university for a similar or any other degree award. Signature......................................................... Date.................................................................
  • 3. 3 DEDICATION This internship report is dedicated to my family members Ven. Can Benerd Byamugisha and Faith Byamugisha who are my parents, my brothers Julius Byaruhaga and Paul Atuheire, my sisters; Sarah, Leah, Deemah, Naume and Rosette for her perpetual encouragement and material support during my significant period of my studies……with love.
  • 4. 4 ACKNOWLEDGEMENT I would like to express my appreciation to Mr. William and Mr. David who have given me ideas and advice during my participation in the internship sessions, for their tireless inputs, criticism, and advice given to me during the whole period of facilitation and supervision during the internship period. I would particularly like to mention in this respect my internship supervisor madam Bakia for her assistance and kind comments during the whole process of doing internship and compilation of this report. Many thanks should go to the management of Reproductive Health Uganda whose permission created a room for me to conduct internship at the organization in particular Mr. William my internship supervisor. Other members of Reproductive Health Uganda I would like to thank include Mr. Alex Craig Kiwanuka and madam Grace, for their significant contribution and support they gave to me making sure my internship becomes a success. My appreciation also goes to all those who contributed directly and indirectly to making this internship possible. I would also like to express my thanks to my intern mates with whom I have exchanged ideas. I would also thank my friends; Nobert, Dickens, Moses and Paul for their tireless support and finally my brother Julius, and Nathan Tumuhamye for his encouragement for the whole period and the financial support he has given to me during the internship period. Lastly, I would like to exonerate the acknowledged persons and the organization from any liability for errors and omissions, should it occur in this report.
  • 5. 5 TABLE OF CONTENTS DECLARATION ..........................................................................................................................................2 DEDICATION..............................................................................................................................................3 ACKNOWLEDGEMENT ............................................................................................................................4 CHAPTER ONE ...........................................................................................................................................7 INTRODUCTION ....................................................................................................................................7 1.0 INTRODUCTION: .............................................................................................................................7 1.1 Objectives of the practicum ................................................................................................................7 1.2 scope of the practicum ........................................................................................................................8 1.2.1Content scope................................................................................................................................8 1.2.2Geographical scope.......................................................................................................................8 1.2.3Time scope....................................................................................................................................8 1.3Organization profile.............................................................................................................................8 1.3.1Back ground..................................................................................................................................8 1.3.2 Organizational structure...............................................................................................................9 1.3.2Name and Nature of the organization and what it does ..............................................................14 1.3.3organizational clients/ stakeholders ............................................................................................15 1.3.4Core Values:................................................................................................................................15 1.3.5Strategic Priority Area: .......................................................................................................................16 1.3.6Man areas of work and its corresponding activities include .......................................................20 CHAPTER TWO ........................................................................................................................................23 MANAGEMENT OF THE PRACTICUM EXERCISE.............................................................................23 2.0 Introduction.......................................................................................................................................23 2.1 Role of the department of procurement and supply chain management ...........................................23 2.2 Reporting and induction of the organization.....................................................................................23 2.3 The department to which one is assigned at work place...................................................................23 2.3.1 Category of the department........................................................................................................23 2.3.2 Duties of the department............................................................................................................24 2.3.3 Title of the head of the department ............................................................................................24 2.3.4 Responsibilities that I have been assigned.................................................................................24 2.3.5 Offices that I have worked with and what they do.....................................................................25 2.3.6 Relationship with other officers in executing my duties and responsibilities............................26 2.4 Role of the work supervisor..............................................................................................................26
  • 6. 6 2.5 Role of the university supervisor ......................................................................................................27 CHAPTER THREE: ...................................................................................................................................28 FINDINGS/ OBSERVATIONS .................................................................................................................28 3.0 Introduction.......................................................................................................................................28 3.1 What I have leant at the work place..................................................................................................28 3.1.1 Knowledge .................................................................................................................................28 3.1.2 Skills ..........................................................................................................................................29 3.1.3 How I intend to utilize what I have learnt for my professional development............................30 3.3 challenges noticed during the internship...........................................................................................30 3.3.1 The organization. .......................................................................................................................31 3.3.2 The workers ...............................................................................................................................31 3.3.3 The internee ...............................................................................................................................31 CHAPTER FOUR.......................................................................................................................................32 CONCLUSIONS, RECOMMENDATIONS AND WAY FORWARD.....................................................32 4.0 Introduction.......................................................................................................................................32 4.1 management of the practicum Programme at the work place ...........................................................32 4.2 comments on the findings .................................................................................................................33 4.3 Recommendations for the identified problems/challenges and way forward ...................................33 4.3.1 The organization and workers....................................................................................................33 4.3.2 To me and other future internees. ..............................................................................................34 4.4 My assessment of the practicum experience in the organization......................................................34 4.5 conclusion .........................................................................................................................................34
  • 7. 7 CHAPTER ONE INTRODUCTION 1.0 INTRODUCTION: The internship placement is a requirement by Kyambogo University aimed at enabling students gains an experience of how to link classroom concepts into the working environment en-campused with challenges, dynamics, technological advancements, professional ethics and sector integrations. The field attachment started on 4th June to 25th July This was the time I learned both formerly and informally by practically taking part in the daily assigned activities at Reproductive Health Uganda that I put on record that is an experience worth to tune my working profession today and the days coming. 1.1 Objectives of the practicum  To use or apply the knowledge and skills acquired during classroom teaching on trial basis.  To Gain early understanding and appreciation of the practical real life situation challenges associated with the application of the theoretical knowledge acquired.  To Obtain enhanced development and acquisition critical skills needed to proactively observe and analyze problems/challenges encountered while executing career duties and responsibilities.  To Interact with and learn from experienced professionals in a work environment.  To Develop expedited professional self-awareness, internalization of career job requirements and experiences.  To participate and acquire early exposure to range of professional activities associated with my career focus and work place setting.
  • 8. 8  To be able to write a detailed internship report after the internship period. 1.2 scope of the practicum This includes the content scope, geographical scope and time scope. 1.2.1Content scope The internship covered the supply, procurement, logistics and other activities, skills and experiences faced during the exercise. 1.2.2Geographical scope The internship was carried out from Reproductive Health Uganda 1.2.3Time scope The internship started on 4th June and ended august 1.3Organization profile This includes the background of the organization, organizational structure, nature of the organization and what the organization does and its clients/stakeholders. 1.3.1Back ground Reproductive Health Uganda Started in 1957 as the Family Planning Association of Uganda (FPAU). HU is fully accredited member of the International Planned Parenthood Federation (IPPF). the largest NGO promoting and providing Sexual Reproductive Health and Reproductive Rights (SRH&RR) in the world with a membership of 148 associations in 182 countries, Re-accredited in 2004. The incidental visit of Miss Edith Gates, the Executive Director of pathfinder Fund of the U.S.A to Uganda in 1957 led to the formation of the then Family Planning Association of Uganda. She sold the idea of Family Planning to progressive African and Asian women of Mothers Union through which a miniature of FPAU was formed in Kampala. Her initial activities involved giving
  • 9. 9 information and sensitizing communities about family planning until much later actual services delivery was introduced and The Organization Pioneered provision FP in Uganda 1957 Membership to IPPF accords RHU: Annual unrestricted grant, Technical Assistance and backstopping, Global voice together with 152 Mas, Global marketing of best practices through eIMS & Website. The organization has branches in districts like Apac, Arua, Bushenyi, Bwaise, Fort Portal Gulu, Hoima, Hoima, Iganga, Kabale, Kapchorwa, Katego, Lira, Luwero, Mbale, Mabarara, Mityana, Owino, Tororo, Karamoja-Moroto with the headquarters being at Katego-Road, Kampala. Vision and mission vision A Uganda where everyone’s SRHR are fulfilled and protected without discrimination Mission To champion, provide and enable universal access to rights based SRHR information and services to vulnerable and underserved communities’ especially young people. 1.3.2 Organizational structure The RHU organogram gives an outline of the structure of authority, responsibility, and accountability. The is intended to illustrate the “Chain of Command” between the Board, Executive Director, and all other directors, Senior Management Teams, In-charges, Service Providers, Officers, Technicians, & Support staff. RHU’s organogram is reviewed at least annually and updated as needed to reflect the agencies personnel including “chain of command”. The Manager In-Charge of Human Resources or
  • 10. 10 designee is responsible for completing this review and/or update. Current employment/positions include: Board of Trustees: Responsible for overseeing the implementation of the policies and activities of the Association in consultation with the Executive Director. Appoint and/or dismiss the Executive Director in accordance with the Association’s procedures and his/her terms and conditions of employment. Executive Director: Responsible for managing and leading the Association towards meeting its vision and Mission in a cost-effective manner. The Executive Director reports to the National Executive Committee. This position hires, trains, and supervises the Directors, Managers and Senior Management Team members. The Executive Director may delegate management of fiscal operations to the Director of Programs and Director of Finance and Administration. Director of Programs: Responsible for developing and managing Sexual Reproductive Health Programme that meets the Vision and Mission of RHU. The position is supervised by the Executive Director. Director of Finance and Administration: Responsible for provision of strategic and operational financial oversight to the entire RHU programme and avail guidance and technical support to RHU Management and staff on appropriate administration and accountability of its financial resources in accordance with prevailing financial management and accounting practices; leads and guides the RHU accounts team to achieve timely and quality deliverables. The position is supervised by the Executive Director.
  • 11. 11 Governance and Human Resource Manager: This position completes a broad range of Human Resource activities in the employment, recruiting, payroll, benefits, compensation and employee relations function areas. This position is supervised by the Executive Director. Clinic Services Manager: the position is responsible for provision of technical support and guidance to RHU service delivery division in line with national and international medical protocols to ensure provision of rights based and quality services, and to participate in resource mobilization, in a timely manner. This position is supervised by the Director of Programs. Monitoring and Evaluation Manager: The position provides strategic monitoring and evaluation oversight to the entire RHU programme and avail guidance and technical support to RHU management and staff on how to achieve performance targets in a timely manner in accordance to RHU’s mission. This position is supervised by the Director of Programs. Advocacy& Communications Manager: Provides technical support and guidance to RHU Communication and Advocacy, related to Sexual and Reproductive Health and Rights, to achieve tangible advocacy outcomes and results. Position is supervised by the Executive Director. Internal Auditor: The position ensures adherence to RHU Policies, Regulations and Internal control systems. The position is directly supervised by the Programme and Finance Committee and also the Executive Director (small extent). Senior Management Teams: The positions are integrally involved with the design, development, and implementation of the inclusiveness initiatives. These participate in making strategic evaluations of different programmes in line with the institutional vision, mission and objectives. The positions are supervised by the Executive Director, Director of programs and Managers.
  • 12. 12 Accountant: The position coordinates, manages and advises management on matters pertaining to finances of the Association with particular emphasis on the operation of RHU branches. The position is supervised by the Director of Finance. In-Charge Laboratories: The position plays a vital role in the overall safety of the laboratories and is responsible for overseeing laboratory operations to ensure labs run smoothly while remaining in compliance with all national and local regulations. The position is supervised by the Clinic Services Manager. Service Provider In-Charge: The position manages and provides Sexual and Reproductive Health (SRH) services at RHU outlets in accordance to Ministry of Health (MoH) guidelines. The position is supervised by the Medical Coordinator Service Provider: The position is responsible for provision of SRH services to all clients according to MOH guidelines. The position is supervised by the Service Provider In-Charge Accounts Officer: The position is responsible for maintaining Organization Project Accounts, Logistics and Supplies in line with the project funding agreement/financial procedures. Position is supervised by the Account. Project/Youth Officers: The position is responsible for coordination the implementation of RHU assigned Projects/ programmes. The position is supervised by Service Provider In-Charges and Gender& Youth Coordinator Laboratory Technicians: The position provides Laboratory backup services to service delivery points for quality of care. The position is supervised by the Service Provider In-Charge
  • 13. 13 Administrative Assistant/ Executive Assistant: The position Provides personal administrative support and assistance to executive Director. The position is supervised by the Executive Director. Human Resource& Registry Assistant: The position maintains and facilitates easy access to the Organization’s activity and Asset records; and provides support services to the Human Resource Department. The position is supervised by the Governance and Human Resource Manager. Logistics Officer: Is responsible for assisting the Logistics and Supplies Coordinator in the management of RHU’s assets and inventory in line with the guidelines outlined in the management tools. The position is supervised by Logistics and Supplies Coordinator Support Staff: The position plays an important role in ensuring a safe and supportive work environment. This help to keep organization operations run smoothly and efficiently. The position is supervised by Service Provider In-Charge.
  • 14. 14 1.3.2Name and Nature of the organization and what it does Reproductive Health Uganda is national, voluntary, non-discriminatory, not-for-profit, nongovernmental organization registered under the Trustees Incorporation Act of Uganda, with capacity to sue & be sued. The organization Engage in SRHR policy dissemination, popularization and quality, rights-based integrated Sexual and Reproductive Health Rights (SRHR) services to the people in Uganda, empowers communities to engage in social accountability for the protection and fulfilment of Intern (me)
  • 15. 15 their SRHR, provides antenatal related services to through its clinics located in 18 districts in Uganda including Kampala, Hoima, Apac, Lila, Iganga, Tororo among others. 1.3.3organizational clients/ stakeholders The stakeholder of Reproductive Health Uganda includes; International Planned Parenthood Federation, the Government of Uganda, Youth, women, men children, Ministry of Health, employees of the organization and the General Public. 1.3.4Core Values: The following values shape the ways RHU relates and delivers services:  Voluntarism We take Volunteering to be an altruistic activity where an individual or group provides services for no financial or social gain "to benefit another person, group or organization  Rights Based A human rights-based approach is a conceptual framework for the process of human development that is normatively based on international human rights standards and operationally directed to promoting and protecting human rights  Integrity Integrity is the quality of Reproductive Health Uganda being honest and having strong moral principles, or moral uprightness. It is generally through our staff members and those associated with the organization to hold oneself to consistent moral and ethical standards  Choice
  • 16. 16 Sexual health requires a positive and respectful approach to sexuality and sexual relationships, as well as the possibility of having pleasurable and safe sexual experiences, free of coercion, discrimination and violence  Result Oriented Our broad management approach whose core focus is achieving results knowing that results are important, and focusing resources to achieve them. Aiming at improving management effectiveness and accountability by defining realistic expected results, monitoring progress toward the achievement of expected results, integrating lessons learned into management decisions and reporting on performance 1.3.5Strategic Priority Area: RHU’s direction is informed by its 2016-2022 Strategic Plan, and the main 4 Outcome Areas 1. Outcome Area 1 (Advocacy): 40% of the districts in Uganda implementing at least 3 SRHR policies: Whereas Government has put in place supportive SRHR policies, their implementation is constrained by limited dissemination, domestication and insufficient resources. This situation is worsened by the limited levels of awareness about the availability of, access to and utilization of SRHR services especially among vulnerable and marginalized populations including young people. In addition, some of the SRHR interventions e.g. family planning and SE for young people have continued to experience resistance from cultural and religious institutions. RHU interventions focus on creating awareness about policies and guidelines related to SRHR targeting religious and cultural leaders as well as the general population with specific focus on vulnerable and marginalized communities. RHU advocates for increased resource allocation for SRHR services
  • 17. 17 in addition to tracking resources use. The advocacy efforts further focus on monitoring development of plans to implement the various policies. 2. Outcome Area 2 (IEC/SCE): 10 million people of which 60% are youth empowered to exercise their SRHR According to the NDP, the unmet need for family planning is high at 28 percent. This is partly due to limited access to SRHR services especially among vulnerable and underserved young people including in emergency situations; negative attitudes reinforced by limited knowledge; myths and misconceptions predominant in the rural and remote communities. This situation has arisen partly because of the inability of duty bearers to fulfill and protect the rights of their constituents. It is also contributed to by the low empowerment of communities to demand for social accountability, inadequate commodity security, ill-equipped health facilities, limited SRHR service scope especially in the lower-level health facilities, limited availability of youth friendly services, inadequate service provider skills and poor attitudes. Limited access to SRHR services is further worsened by the low male involvement, high poverty levels and weak coordination of services delivery. To address the high unmet need for and access to SRHR services, RHU creates awareness among policy makers on the magnitude of the problem and implications; and build capacity for service providers and communities to empower women and men to demand for favorable policies and adequate resources for SRHR services to improve health outcomes.. RHU further expands its services to underserved communities by carrying out community sensitization and through its multi-pronged service delivery approaches, targeting the able-to-pay clients in order to generate
  • 18. 18 added revenue for scale up. Effort are directed towards advocacy for increasing the availability of appropriate numbers of skilled SRHR providers and other SRHR resources, in addition to strategic partnerships with public and private institutions and CSOs. In order to meet the increasing demand for its services, improve its visibility, efficiency and productivity, RHU strategically embraces the application of modern technology in different health-related area such as using social media for timely awareness and demand creation; real time evaluation, reporting and information dissemination; research; advocacy; e-medicine and diagnosis (e.g. clients’ appointment scheduling, digital imaging, treatment and counseling, etc.) and virtual learning, etc. 3. Outcome 3: 35 million qualities integrated SRHR services provided RHU builds infrastructure and enhance institutional, financial and human resource capacity to deliver integrated quality SRHR services to its clients with particular focus on young people, the vulnerable and the marginalized. It will also focus on the strengthening of RHU’s humanitarian response in emergency situations, in addition to commodity security. Comprehensive rights-based SRHR services are provided through static, outreach and community service delivery models. Demand creation is realized through awareness creation, continuous quality improvement, and social enterprise, the adopting of health insurance and public private partnerships. 4. Outcome 4: A sustainable and accountable and result driven organization RHU is largely donor dependent, more so in an increasingly competitive environment. At present, RHU derives only about 5% of its annual budget from locally generated income. This is partly due to the nature of the target population it serves mainly underprivileged, hard-to-reach populations as well as young people) that are unable to pay for the services. It is further compounded by inadequate number of staffs especially in RHU’s branches which deliver the bulk of services and generate most of the local revenue. The service delivery package is equally limited leading to
  • 19. 19 reduced opportunity to serve more clients who have to be referred to other service providers. In addition, the limited availability of high-tech health-related equipment at some service delivery points hinders the provision of a comprehensive package of services which is inadequate to cater to the demands and needs of an increasing number of middle income clients who would otherwise contribute towards generation of more revenue. RHU’s financial and program management systems are sometimes inadequate to support operational efficiency and effectiveness as well as timely and informed decision-making. Additionally, many RHU volunteers do not actively engage in advocacy or resource mobilization and their selection as volunteers is not always based on quality, expertise or experience. To address these gaps, RHU introduces business development interventions to increase locally generated revenue. This is accomplished through adoption of different approaches such as the use of cutting edge medical and communication technologies, recruitment of higher level technical staff in clinics, promotion of staff development and widening the scope of SRHR services. The quality improvement unit will be strengthened to continuously monitor and assure service quality in all RHU clinics. There is also strong emphasis on social franchising to promote SRHR service delivery in the private sector. To address operational efficiency and effectiveness, institutional assessments will periodically be conducted to identify areas for financial and organizational strengthening and improvement. There will also be effort to identify volunteer training needs and address them. RHU also engages in social enterprise and raises its standards of service, enabling it to attract more middle class clients through model clinics that will be developed. It will also build the capacity of
  • 20. 20 its staff and volunteers to deliver integrated SRHR services in tandem with the needs of different clientele, including the middle class. RHU offers competitive training and consultancy services to Government and other health service providers in order to generate more internal revenue. RHU also strengthen its financial management and governance systems as well as feedback and reporting mechanisms to its stakeholders as a measure to foster organizational accountability. To ensure credible data generation and information that will inform organizational performance, monitoring and learning, as well as target setting and to support results-based management for staff, the M&E system will be strengthened and computerized, and staff will be trained. e structures and systems 1.3.6Man areas of work and its corresponding activities include: Adolescents  Information & counselling on STIs/HIV/AIDS; safe sex, sexuality & relationship, and reproductive health  Contraceptive services, especially dual methods, emergency contraception  Diagnosis and management of STIs  HIV Counselling and Testing services  Pregnancy testing, goal oriented antenatal care and post natal care  Post Abortion Care  Screening for cancer of the cervix  SGBV information and services  Creating link to opportunities for economic, educational and active citizenship.  Youth friendly centres for SRH information and services, carrier guidance and recreation
  • 21. 21 AIDS (HIV/AIDS)  Information and counselling on HIV/AIDS, STIs, positive prevention, sexual and reproductive health needs of PHAs, etc.  HIV Counselling & Testing  HIV stigma, denial and discrimination and mitigation  Management of STIs  Male circumcision  Screening for cancer of the cervix  Management of Opportunistic Infections  Prevention of Mother To Child Transmission of HIV (PMTCT)  Anti-retroviral Therapy (ART) in the last 5 years of the Strategic Plan  Home Based Care through referral and partnerships to be implemented in the last 5-years. Post Abortion Care & safe motherhood  Information and counselling on pregnancy, abortion, post abortion care, options on child care centres, delivery and skilled births, etc.  Goal oriented antenatal care (ANC)  Supervised delivery care and emergency obstetrics care, when needed  Post Natal care services for the mother and her baby  Post Abortion Care (resuscitation, evacuation of products of conception, post abortion family planning and management of other presenting reproductive health conditions)  Emergency contraception Access  Information and counselling on family planning, fertility and infertility
  • 22. 22  Family planning methods: permanent and long term methods, medium and short term methods  Hormonal replacement therapy  Management of conditions associated with menopause (screening for cancer of the cervix and breast in women)  Management of conditions associated with andro-pause (screening for cancer of the prostate, management of impotence, etc.) Advocacy  SRH and rights awareness and protection  Information and counselling on SGBV (Sexual Violence: rape & defilement; Gender wife battering & female genital mutilation)  Increase resource commitment to SRH through budget review and analysis.  Advocate for government compliance to regional, national and international conventions like the MDGs, Maputo Plan etc.  Advocacy for commodity security  Right of Access  Identify and advocate for neglected issues like the FGM, dowry, access to abortion/PAC
  • 23. 23 CHAPTER TWO MANAGEMENT OF THE PRACTICUM EXERCISE 2.0 Introduction This chapter includes the role of the department of procurement and supply chain management, reporting and induction by the organization, the department to which I was assigned, role of the work supervisor and the role of the University supervisor. 2.1 Role of the department of procurement and supply chain management The role of the logistics and supplies department is to conduct all the procurement, disposal, logistics (transport scheduling) and all supplies related activities of Reproductive health Uganda and all the Clinics and Branches located in other parts of Uganda (18 districts). 2.2 Reporting and induction of the organization I reported on 5th June 2018 at 7:52AM to the Internship and Youth Coordinator Mr. Alex, thereafter, together with other internship students we were taken through orientation by showing us the different offices and other places around the organization. I attended a compulsory training for two weeks in Sexual and Reproductive Health Rights. Thereafter on 15th -July 2018, I was taken to the department to which I belonged that is the Logistics and Supplies Department and introduced to my site Supervisor Mr. William who also introduced me to other officers that I was to be working with. 2.3 The department to which one is assigned at work place I was assigned to the department Of Logistics and Supplies. 2.3.1 Category of the department The supply chain management department
  • 24. 24 2.3.2 Duties of the department The duties of the logistics and supplies department include the following.  Planning of the procurement and logistics activities to be done throughout the financial year.  Working with the stores department to carry out periodic and annual stock taking.  Forecasting demand for different requirements like drugs, stationery and other supplies.  Solicitation of bidding documents from potential suppliers following the advertisement of bid opportunities.  Conducting daily procurement activities and solicitation of supplier quotations whenever a requirement arises.  Conducting disposal processes for the assets that have reached their useful lives.  Approving invoices for further approval by higher offices like the director of Finance for payment.  Conducting market research to ascertain possible alternative sources of supplies.  Receiving and verification of all the procured supplies, works and services.  Logistics scheduling for the whole organization and its Branches. 2.3.3 Title of the head of the department Logistics and Supplies Coordinator. 2.3.4 Responsibilities that I have been assigned  Picking/ soliciting quotations from suppliers for various procurement requirements.  Placing/writing local purchase orders  Writing Goods received notes for the items delivered to RHU  Forwarding invoices and vendor analysis forms for approval to the director of finance  Forwarding invoices to the accounts department for payment.
  • 25. 25  Verification of goods received from suppliers.  Entering of the goods received (drugs) in the ERP system  Updating stock registers and taking part in the stock taking exercise.  Writing letters of award to the shortlisted suppliers of 2018/2019.  Analyzing supplier quotations to select the lowest quote for placing local purchase orders.  Writing of product specifications to be purchased before requesting for supplier quotations. 2.3.5 Offices that I have worked with and what they do  Office of the Director of Finance: Responsible for approving procurements and invoices and heads the finance/ accounts department.  Accounts office. Responsible for writing cheques, clearing invoices and paying petty cash plus preparing the payrolls.  Logistics and Supplies Coordinator’s office; responsible for approving procurements, approving supplier analysis, and heads and coordinates the entire procurement and Supplies activities.  Stores office; responsible for requesting the procured/sourced supplies (drugs and other medical supplies) from the logistics and Supplies department, updating of stock registers and issuing the supplies to final users.  Office of the Director of programmes; responsible for approving programs, local purchase orders and service orders approval and other roles in his jurisdiction.  Office of the Registry; responsible for archiving the documents of the organization that will be used for future reference and audit purposes.
  • 26. 26 2.3.6 Relationship with other officers in executing my duties and responsibilities I have had a good relationship with the accounts officers whenever I would be submitting invoices of the suppliers for payment. I have had a good relationship with the Director of Finance Mr. Wilberforce at the times when I would be submitting the orders, supplier analysis forms and the invoices for approval. A good working relationship has been registered while working with the Director of Programs as I would be submitting local purchase and service orders for approval. I have had a good relationship with Mr. William the Ass. Logistics and supplies Coordinator plus Mr. David the Chief Logistics and supplies Coordinator while executing the tasks they assigned to me. I have related with the officers in the youth corner especially Mr. Alex, Abubaker, Madam Grace and other officers. 2.4 Role of the work supervisor Mr. William Ssekitto who is a logistics officer of RHU and was my work supervisor was responsible for;  Assigning me tasks and responsibilities at work instructing and guiding me on what I didn’t know while executing the assigned tasks  Assessing my level of progress at work  Guiding me on report writing  Orienting and introducing me to the rest of the departments and officers that I worked with.
  • 27. 27 2.5 Role of the university supervisor Madam Bakia who was my University supervisor was responsible for;  Guiding me on how to write the internship report and its approval.  Assessing my performance and progress at the work place together with the site supervisor.  Examining the challenges and problems I faced.  Ascertaining whether I was conducting activities on a daily basis.  Visiting me at the work place to ascertain my capabilities.
  • 28. 28 CHAPTER THREE: FINDINGS/ OBSERVATIONS 3.0 Introduction This chapter contains what I have learnt at the workplace in terms of knowledge, skills gained and how intend to utilize that I learnt, my personal contribution to the organization and the challenges noticed during the internship 3.1 What I have leant at the work place This includes the knowledge I acquired, skills I attained and how I intend to utilize the knowledge and the skills I acquired. 3.1.1 Knowledge I learnt how to place an order both local purchase orders and service orders for different requirements for example hotel services, repair of cars, purchase of printers and many more. I learnt how to clearly specify the products required that is writing clear product specifications such that it can elicit a larger pool of suppliers for example during the purchase of the printer. I learnt the different stages involved in the procurement processes and how the approvals flow before the supplier is finally paid against the invoice provided on delivery. I learnt how to clearly verify the delivered products and write a goods received note basing on the invoice provided by the supplier and the purchase order that the organization placed. I got knowledge about how the supplier selection process is conducted when I attended the tendering meeting that took place on 15th June 2018 and witnessed how the supplier list comes about. I learnt how to work in teams especially during the Order picking exercise at the RHU store in Old Kampala on 25th June 2018 and the stock taking exercise that took place from 2nd to 6th July 2018.
  • 29. 29 I learnt how to make re-usable sanitary pads, I learnt about many more reproductive health related issues, family planning especially during the two weeks training program. I learnt how to make detailed curriculum vita and how the recruitment of the organization is undertaken during the internship sessions I undertook from the youth center. 3.1.2 Skills I gained the skills on how to use ERP system especially when I was given a task to enter the drugs that had been issued and others received in the organizational data base and stock records I gained a team work skill especially while conducting stock taking at the RHU store and branches which took place from 2nd to 6th July 2018 and during the two weeks training period. I gained and enhanced on my communication skills especially while interacting with people who occupy bigger offices for example the Executive Director and through the daily interactions I had with the Director of Finance Mr. Wilberforce. I gained and enhanced my Business negotiation skills especially during the activity of soliciting quotations from the suppliers not on the organization’s supplier list for the purchase of rare products like Currency detectors on 12th June 2018. I gained stock taking skills and store design and layout skills when I got involved in stock taking activity that took place between 2nd to 6th July 2018. I gained forecasting skills when I got a chance to interact with the Logistics and supplies coordinator during the start of the Reproductive Health Uganda financial year. I attained a skill on how to make reusable sanitary pads when I attended a session on how to make them on 8th July 2018.
  • 30. 30 3.1.3 How I intend to utilize what I have learnt for my professional development I intend to utilize what I have learnt in the following ways. Carry on with the team work spirit that I have acquired to the work place where I will be given a job and outside the job environment. Enhance my capabilities while in pursuit of my career after school/university for example, the communication skills that I have attained. Be able to utilize my efficiency in execution of procurement functions while putting in consideration value for money. This comes about after realizing that the procurement at for some requirements at Reproductive health Uganda are not efficiently managed especially for the purchase of non-critical items where the organization sources identical/similar items from different suppliers hence missing on quantity discounts. Be able to utilize my negotiation tactics that I acquired during the internship period while executing different procurement tasks assigned to me and during my own business dealings. I intend to become a good time manager after learning and adhering to the strict reporting time of Reproductive Health Uganda. This will be applied in my everyday life after and before getting a job. 3.3 challenges noticed during the internship This includes the challenges that I noticed and are facing the organization, workers and those that I faced.
  • 31. 31 3.3.1 The organization. Few vehicles at the RHU headquarters and branches which limits transportation of its employees and other activities of the organization for example the department of logistics and supplies has no vehicle. Un reliable Wi-Fi internet which limits some of the activities like ERP system and other online activities. Small office space which has partly limited the organization from taking up volunteers in some areas of operation. 3.3.2 The workers The workers are not provided with lunch and this has become a challenge to them especially during the course of the month before payments. Inadequate transport means to transport the workers especially when they are going for external seminars and sensitization programs for example some move on Boda-Boda’s to do company work which affects workers’ efficiency. 3.3.3 The internee On many occasions, Wi-fi internet has not been accessible to me and this has been directly affecting my work efficiency. I faced a challenge of Small office space which forced me to keep sitting a distance from my supervisor and would call me in office whenever there would be a task for me to execute. I faced a challenge of inadequate computers where in the logistics and supplies department there were only two computers. This affected the speed at which the work was being executed.
  • 32. 32 CHAPTER FOUR CONCLUSIONS, RECOMMENDATIONS AND WAY FORWARD 4.0 Introduction This chapter contains the management of the practicum Programme at the work place, comments on the findings, Recommendations for the identified problems/challenges and way forward, My assessment of the practicum experience in the organization and conclusion. 4.1 management of the practicum Programme at the work place The practicum at Reproductive Health Uganda was managed in a way that for the first two weeks of the internship Programme, I was answerable and would report to the youth and internship coordinator who was Mr. Alex Craig Kiwanuka for specifically the orientation and training Programme for all the internees. After the two weeks orientation and training period, I would report to the Logistics and Supplies department specifically to the logistics and supplies officer Mr. William Ssekitto for the entire period I spent at Reproductive health Uganda as an internship student. On a daily basis, I would report to office as early as 7:30 lately 8:00am and start work under supervision of Mr. William. We would start the day with a daily Programme on what we intended to do throughout the day. Mr. William would let me exercise my abilities and do some of the work without his supervision especially the receipt of the procured goods, their verification and reporting to him after accomplishing the task.
  • 33. 33 4.2 comments on the findings Accordingly, the field attachment enabled me to gain an opportunity to apply the theory of what I learnt in class in the real world at the work place, understand the organization’s culture and interacting with the workers which helped me come to appreciate the field situations. The field attachment also enhanced and strengthened the relationship between the University and the RHU in which the field attachment was done. The activities assigned to me such as filing documents and recording documents, placing orders, receiving and verification of goods among others enabled me to accomplish the objectives that I had aimed on achieving and therefore, my internship was a success. 4.3 Recommendations for the identified problems/challenges and way forward 4.3.1 The organization and workers To the organization (RHU), since it is entitled to unlimited funding from International Planned Parenthood Federation (IPPF), I recommend that they should source more vehicles for all the departments to ease transportation of its employees and the execution of their activities. On the problem of limited office space, the organization should set up new structures since it has enough space for expansion such that it can accommodate all the employees and the internees. On the challenge of unreliable Wi-Fi network and internet, the organization should put in place more secure internet network such that the organizational ERP systems can work more efficiently and work made easier. The organization should provide lunch for its employees such that it can reduce on the hunger challenges and improve the creativity and efficiency of the employees.
  • 34. 34 4.3.2 To me and other future internees. I recommend that the students that intend to do internship should prepare in advance and have enough money to assist them buy data in case they want to get access to internet and they are denied Wi-fi at the work place. 4.4 My assessment of the practicum experience in the organization The internship was generally a success because I was able to achieve all the objectives I had set for example I was able to apply the knowledge I acquired during classroom teaching to the real work place environment, appreciate how team work is applied, obtain critical skills needed for me to proactively observe and analyze problems/challenges encountered while executing career duties and responsibilities, Interact with and learn from experienced professionals in a work environment and write a detailed internship report after the internship period. 4.5 conclusion In conclusion therefore, the field attachment at Reproductive Health Uganda was very good opportunity for me to attain the necessary practical skills and be able to accomplish a requirement for the award of Bachelors degree of Procurement and logistics Management and was a success.