1. Curriculum Vitae
Oindrila Sen
Contact Information
Address: 304, Tower 2, The Palms
South City 1, Gurgaon, Haryana 122001, India
Landline Number: +91 (0) 124 4085473
Mobile Number: +91 (0) 9899900573
Email address: osen3010@gmail.com
Job Objective
To utilize my persuasive, creative, technical and people skills, which I have acquired during my
education, management training programme and job experience, to the best of my abilities and to make
vital contributions to your organisation.
Work Experience
THE LEELA AMBIENCE GURGAON HOTELS AND RESIDENCES
Sales Manager (Corporate Sales), April 2015 – Current
Manage key corporate accounts for business development for the hotel, such as Oracle, Cisco,
Siemens and Royal Bank of Scotland.
Work in collaboration with other teams to devise and implement new business and marketing
strategies.
Pursue promotional activities for hotel products and services.
Contribute in generating maximum revenue for the business by achieving stipulated room and
revenue budgets.
Widening the client base by maintaining and developing relationships with established and
prospective clients.
Pitching for sales for various conferences and organising meetings and events for various corporate
clients.
Liaising with the RSO and GSO office on a regular basis for better account management and
account mapping.
Acquiring and developing new business accounts.
Regularly analysing, interpreting and preparing reports on market trends and competition.
CROWNE PLAZA TODAY GURGAON
Assistant Sales Manager (Corporate Sales), July 2014 – March 2015
Managed key corporate clients, including several Fortune 500 companies such as Royal Bank of
Scotland, Hewlett Packard, Sunlife Financial and Microsoft.
Managed the RFP (request for proposal) process
Maintained and developed effective client relationship and implemented plans for maximum guest
retention.
Maintained and solidified relationship with established and prospective in-house corporate clients.
Acquired and developed several new corporate clients, like Ramboll India, Capital IQ, Emerson
Electric, and Protiviti Global to the hotel.
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2. Achieved stipulated room and revenue budgets for the hotel.
Liaised with the NSO and GSO office on a regular basis for better account management and
account mapping.
FORTUNE PARK HOTELS LTD (SUBSIDIARY OF ITC LTD)
Assistant Manager Sales (Regional Market), April 2011 – June 2014
Devised and executed sales and marketing strategies to maximize room sales and revenue for 45
hotels across India.
Handled key corporate clients, including several Fortune 500 companies such as General Electric,
Hewlett Packard, Samsung, Ericsson, Nestle and Microsoft.
Handled the RFP (request for proposal) process and many residential conferences/events for these
companies.
Maintained effective relationship and liaison with the corporate clients, other regional marketing
offices and all the hotels under the Fortune banner.
Achieved stipulated room and revenue budgets by exceeding target sales and profit margins.
Trained Management Trainees in the field of effective client relationship and communications.
Handled effective sales blitzes and promotional activities for pre-opening properties.
Participated proactively in corporate road shows and trade fairs – representing the organisation to
drive business.
ITC FORTUNE SELECT GLOBAL
Sales Executive (Corporate Sales), May 2009 – April 2011
Maintained and developed effective customer relationship with various corporate accounts.
Acquired and developed several new corporate clients, including Ikea and Auchan.
Sold F&B outlets (restaurants) and banquets for the various corporate events.
Participated in the branding of ‘Nakshatra’ restaurant.
Promoted food festivals.
Achieved stipulated room and revenue targets.
Participated in several sales blitz initiatives.
SEASONS GROUP
Business Development Executive (Hospitality and Catering), September 2008 – April 2009
Maintained effective customer relationship with various corporate accounts.
Acquired and developed new accounts for the company like GlaxoSmithKline.
Sold F&B outlets (restaurants) and banquets for the various corporate events.
Actively involved in procuring the catering contract for the Women’s Indian Open Golf
Tournament.
MAKEMYTRIP (INDIA) PRIVATE LIMITED
Executive (Sales Support), March 2007 – August 2008
Maintained and supported key corporate accounts such as IBM and Heidrick & Struggles.
Liaised with hotels for processing room reservations.
Handled reservation requests from branch offices.
Negotiated prices with hotels.
Managed corporate bookings in connection with conferences and meetings.
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3. PARK HOTELS
Management Trainee, July 2006 – February 2007
Worked in housekeeping, front office and service departments.
Qualifications
SYMBIOSIS CENTRE FOR DISTANCE LEARNING, Pune, India
Post Graduate Diploma in Human Resource Management (PGDHRM), November 2009
WELCOMGROUP GRADUATE SCHOOL OF HOTEL ADMINISTRATION
Manipal Academy of Higher Education, Karnataka, India
Bachelor of Hotel Management (B.H.M.) May 2006
Honours: First Class
Activities: Coordinator of on-campus interviews for placements and training contracts
(2004-2005)
President of Dramatics Club (2005-2006)
Member of Marketing Team for the Annual Cultural Charity Event
(2003 & 2005)
Organizer of SPIC MACAY (Society for Promotion of Indian Classical Music
And Culture Amongst Youth) (2005)
Languages and Certifications
English, Hindi, French, Spanish and Bengali
Diplome de Langue (Paris) from Alliance Francaise, New Delhi
A1(Beginner) Level in Spanish from Instituto Cervantes de Delhi
Software Skills
Proficient in various CRM and PMS modules like Salesforce, Delphi, Opera and in Microsoft Office
applications.
Hobbies and Interests
Dramatics, Singing, Reading, Traveling and Photography
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