Emotional Intelligence Presentation Mar 2018.pptx

31 de May de 2023
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
Emotional Intelligence Presentation Mar 2018.pptx
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Emotional Intelligence Presentation Mar 2018.pptx

Notas do Editor

  1. Health care professionals are involved in forming helping relationships and must respond to patients'/clients' emotions and it is difficult to understand how this can happen unless they are able to be empathic
  2. ‘the capacity of an individual to monitor their own and others’ feelings and emotions, to discriminate among them and to use the information to guide their thinking and actions’ (Salovey & Mayer 1990, Mayer et al. 2001)
  3. Stressful profession; Nurses feel a professional obligation to emotionally engage with patients, families and colleagues, and this engagement is often stressful (McQueen 2004). Perceiving, understanding and managing emotion are core health professional skills. Challenges to their mental health from the clinical events of suffering and grief that they experience and because sometimes they are not Emotional intelligence, well-being and perceived stress prepared to deal with the emotional needs of their patients (Timmins et al. 2011). Nursing as women profession and women have higher levels of depression and anxiety
  4. Consider the emotional state of patients during acute illness
  5. There is evidence from the extant literature that there is a strong correlation between high EI among nurses working in the clinical setting and increased self-awareness and interpersonal skills (Akerjordet & Severinsson 2007).
  6. Figure 1: Emotional Competence Framework by Goleman (1998).
  7. The majority of these characteristics would not be valued by patients or within the culture of therapeutic nursing
  8. Working in a community mental health setting in South Africa, Dr Bar-On identified what he called ‘emotional quotient’, a measurable phenomenon related to happiness and other important physiological and psychological wellness outcomes. Dr Bar-On changed the name of this concept to ‘Emotional Intelligence’ after this later term began to be used widely. He devised the EQ-i, an instrument for measuring emotional intelligence, which consists of self report measures that determine a total emotional intelligence score and 18 sub-scores
  9. Dr John Mayer and Dr Peter Salovey, cognitive psychologists at the University of New Hampshire, first used the term ‘emotional intelligence’ describing individuals who demonstrate the ability to use emotions to facilitate reasoning processes.
  10. The nursing research reflects use of all three models, but the ability model has been used most frequently. All three models reflect attributes such as self-awareness, self-management, social awareness and social/relationship management
  11. Professionalism- role maturity, increasing scope of practice. In the early stage of growth, emphasis is on the technical aspects of practice. Nurse with maturation begins to include more comprehensive relationship with patients and their family, collegial and team relationships Performance- using the Benner’s concept of novice to expert; performance independence Nursing intuition- a complex interaction of relational, experiential, knowledge and awareness attributes
  12. Empathy; Problem Solving; Interpersonal Relationship; Emotional self Awareness