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Extreme Makeover: Web Site Edition Laura Solomon,  MCIW, MLS Library Services Manager OPLIN [email_address]
AGENDA ,[object Object],[object Object],[object Object],[object Object],[object Object]
Defining terms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEFINING TERMS
Usability is… ,[object Object]
Accessibility… ,[object Object]
Findability
Page vs. site ,[object Object],[object Object],[object Object]
Designer vs. developer ,[object Object]
HTML vs. XHTML/CSS ,[object Object],[object Object],[object Object]
Web site myths
“ Content is king”
“ Presentation is more important than function”
“ Sites are viewed equally”
 
This is cool. (NOT.)
“ Users won’t scroll ,[object Object]
“ The 3-Click Rule”
“ Usability is about stupid users”
“ Usability is common sense” ,[object Object]
“ Build it and they will come”
“ Any site is better than no site” ,[object Object]
[object Object],[object Object]
What is usability? ,[object Object],[object Object]
Lab  not  required
Poor design costs $$$
“ Bad usability is like a leaky pipe” ,[object Object]
3 main styles of testing ,[object Object],[object Object],[object Object]
Exploratory—searching for confusion
Threshold
Comparison
Some practical techniques ,[object Object],[object Object],[object Object],[object Object]
Card sorting
Card sort instructions: ,[object Object],[object Object],[object Object],[object Object]
Heuristic evaluation PRINCIPLES
Scenario-based testing
Mine your logs!
Time for a break!

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Extreme Makeover: Web Site Edition