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NPlus_Service_Features_v3 12032014
1. NPlus Networks has leveraged the dynamic Waterloo region community and its World class institutions to
create the most leading edge data centre campus infrastructure.
Facilities
NPlus developed a purpose engineered and fully integrated intelligent
‘machine’ for speed, security, reliability and efficiency providing
unparalleled performance and price metrics, featuring:
Waterloo region’s largest co-location facility with over 80,000
square feet of engineered performance, reliability, security and
convenience
Redundant highest speed fiber connections
Scalability to virtually unlimited bandwidths
24/7/365 security utilizing biometrics, mantraps, surveillance, and on site personnel
Redundancy on every system
Network
The network is what matters. To provide high availability for all data
center clients, NPlus has constructed a multiply redundant, highly
scalable, robust IPv4/IPv6 data network providing:
Customized leading edge ‘N+many’ network configuration
Self-healing BGP routed networks
Multi-homed and peered network connections for speed and
redundancy
Cabinets
As a standard, NPlus provides the industry's most advanced, totally
client controllable, large size SMART Networked Cabinets, including:
Dual redundant power and networks
42U extra-wide cabinets as standard (accommodates standard
and most non-standard equipment)
1200mm (﴾48”)﴿ deep racks to accommodate any server
configuration
800mm (﴾31.5”)﴿ wide cabinets available for best cable, power and cooling management
Each Cabinet Door has an Independent Biometric Controller and Digilock with complete logging,
user level access and client control via a web interface
Client controllable power outlets via a web interface
Key environmental metrics monitoring including, temperature, humidity and power with emailed
customer notifications based on thresholds
Cabinet to cabinet cross connects
2. Security
NPlus has emphasized security in its facility providing ‘better-than-
required’ security features and protocols to ensure that all client
equipment and data is restricted to authorized personnel only. The
facility boasts:
Military grade security, including:
o Trained security personnel with layered physical
security zones
o Face biometrics
o Fingerprint readers
o Swipe cards
o Digilocks
o Tailgate-preventing turnstile doors
Video surveillance of all exterior areas, interior areas and roof with archiving
o 3D – 360 Degree, no blind spot, IP66 vandal proof cameras
o Complete archiving of all recordings
Independent power
Multi-biometric access control systems regulate all entrances and area access
Power
High availability requires constant, conditioned, uninterrupted power.
NPlus had engineered a power infrastructure to eliminate outages due to
power.
Megawatts of redundant backup power through custom
engineered systems with multiple parallel generators and UPS
systems
Leading edge engineered conditioned and monitored dual
independent power feeds to each cabinet
Independent power circuits to each outlet
Each outlet is network monitored and controllable by the customer via a web interface
Weeks of fuel on site and contracts for uninterrupted continuous fuel supply
Support
To assist its clients 24/7/365 on demand NPlus maintains competent
network and hardware experts on standby, ready to operate as smart
hands for any client needs. Additionally, NPlus offers:
Onsite security and technical personnel to deliver professional
support
Engineered high availability cooling for maximum effectiveness
Advanced fire monitoring and protection systems
3. Miscellaneous Business Services
NPlus prides itself on its ability to understand business needs in
addition to technical requirements. To that end, NPlus offers standard
and customizable business services including:
Custom tailored network and data solutions
Complete Asset Management with managed logging of
equipment in and out of the facility
Managed Private Cloud(s)
Business Continuity Services (emergency office space and
proactive disaster recovery)
Amenities
Not only does NPlus provide the best possible environment for
customer equipment, it also provides fantastic amenities for our
customers themselves, including:
Parking and receiving
Meeting rooms
Visitor workstations
Testing and staging area
Client lounge with Kitchen
Gym/’de-stressing’ area
Lockers
Washrooms
NPlus Service and Product Pricing
NPlus has developed a ‘Best Value’ pricing model offering single cabinets, medium and large private cages
with all ancillary services including, additional bandwidth, additional power, virtual services and custom
actions as required. All pricing is based upon monthly charges (where applicable) and requires no long
term commitments.
Colocation Packages
Data Centre Space Internet
Bandwidth
Bandwidth
Transfer
Cap
Redundant
Conditioned
Power
Remote
Power
Cycle
Smart Hands
On Site
Support
Static IP
Addresses
Monthly
Charges
Setup
Charges
1 Rack (42U) 10Mbps Unlimited 10A Yes 0.5 Hrs 2 500 -
8'x12' Cage 10Mbps Unlimited 60A Yes 1 Hrs 4 3,000 -
16'x16' Cage 10Mbps Unlimited 120A Yes 1 Hrs 12 5,000 -
Additional Internet Servcies
10Mbps 150 -
100Mbps 15/Mbps -
Special Requirements TBD -
Additional Power
1A (120V) 25 -
1A (240V) 50 -
Additional Support
Smart Hands Support 40 -
Port Monitoring 40 40
Virtual Servers
Basic Virtual Server 40 40
Standard Virtual Server 80 40
Delux Virtual Server 100 40
Additional Power (120V)
Managed Network Services are available by request
100Mbps Connection billed at 90% usage
10Mbps (Unlimited Transfer)
Additional Power (240V)
Physical or remote, client directed technical support (0.5 hour units)
4 CPU, 8G RAM, 2TB Storage
2 CPU, 8G RAM, 2TB Storage
1 CPU, 4G RAM, 1TB Storage
Network traffic and specific port moniroting services