1. Noraida Burgos
1754 N. LeClaire Avenue  Chicago, IL 60639
(773) 931-7275  peacefulwarrior2@yahoo.com
Director of Radiology/Mammography
Director of Radiology and Mammography professional with a 20-year career in Public Health
and a 4 year history supervising a large metropolitan health system that encompasses multi-
facility systems. Visionary leadership, developing high-performance teams, analyzing and
solving problems, aligning business initiatives with corporate strategic goals, all while
ensuring strict adherence to city and state governmental compliance requirements. Proven
results in leading departmental performance to exceed operational and financial goals while
concurrently improving quality, processes, and physician relations.
CORE COMPETENCIES
Updating of & Adherence to Operating Procedures  Quality Assurance & Control
Strong Leadership  Governmental Compliance  Adherence to State Safety Requirements
Supply Logistics Equipment Monitoring & Testing  Staff Oversight & Supervision
Staff Evaluations  Annual Inspections  Contract Scope Creation
Breast Exams on Analog & Digital Systems  Operational Oversight of Multiple Clinics
Leadership  Development & Implementation of Disciplinary Measures
Mammography Technologist Training  Proposal Development  Use of Kronos
Collaboration with City Task Force  Electronic Medical Recording  Concise Communication
Maintaining Continuing Education  Knowledge of New & Emerging Technologies  Staff
oversight of Purging Medical Charts and Films for Warehouse storage.
EXPERIENCES AND ACHIEVEMENTS
CITY OF CHICAGO/DEPARMENT OF HEALTH, Chicago, IL 1994 – Current
Director of Radiology  2011 – Present
Ensure adherence to establish operating procedures while providing oversight and direction to
X-Ray technologist. Oversee operations for five departmental health clinics throughout the
city. Develop and implement work standards and operating procedures to ensure compliance
with federal and state quality assurance standards. Review staff quality assurance reports for
governmental compliance adherence. Monitor testing of radiographic equipment to satisfy
federal and state safety requirements. Ensure that radiologic technologists maintain active
continuing education requirements for licenses. Complete annual staff performance
evaluations; ensure that radiologic technologists maintain active continuing education
requirements for licenses. Collaborate with Metropolitan Task Force for survey completion
using clinical follow-up data. Monitor timeliness with Kronos and execute disciplinary
measures as needed. Oversee state inspections for accreditation of Radiology and
Mammography department and conduct breast exams on Hologic equipment.
 Created scopes for contracts, as well as requests for proposals.
 Formulated and updated standard operating procedures for clinics citywide.
 Established measures of quality and productivity, track and report measures.
 Provide training for mammography technologists citywide.
 Oversight of Chart and film storage.

2. NORAIDA BURGOS
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EXPERIENCES AND ACHIEVEMENTS CONTINUED
Radiologic Technologist  1994 – 2011
Performed QA & QC tests, in adherence to city and state safety regulations. Registered and
scheduled patients’ appointments, prepared files for external processing, and ran monthly
reports. Handled Electronic Medical Recording.
 Promoted to Director of Radiology position in 2011.
 Performed breast exams on both analog and digital systems.
 Participated in annual inspections.
EDUCATION
Bachelor of Science, Radiology, St. Francis University, Joliet, IL
Associates Degree, Applied Sciences in Radiology, Malcolm X College, Chicago IL
Certificate for Nursing Assistant, Lake County College, Grayslake, IL
PROFESSIONAL CERTIFICATIONS & LICENSES
State of Illinois IEMA Division of Nuclear Safety (1998 – present) Active
The American Registry of Radiologic Technologists (1998 – present) Active
Licensed in Mammography – (2003-present) Active
American Society of Radiologic Technologist- Membership Active
Certified in Mammography Training with Chicago Breast Cancer Metropolitan Task Force and
the Coleman Foundation