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What You Need to Consider Before Selecting
Accounting Software for Your Nonprofit Organization
              Rebeka Mazzone, CPA
                    February 16, 2011


         Use Twitter Hashtag #npweb


           Special Thanks To Our Sponsors
Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it.




                           A Proud Sponsor of NonprofitWebinars.com
Today’s Speaker




                      Rebeka Mazzone, CPA
                       Director, Rhode Island Region
                     Accounting Management Solutions

                Hosting: Sam Frank, Synthesis Partnership
   Assisting with chat questions: April Hunt, Nonprofitwebinars.com
What You Need to Consider Before Selecting
Accounting Software for Your Nonprofit Organization
                                  Rebeka Mazzone, CPA
                          Director, Rhode Island Region
Objectives


• Understand various software
  options and prices
• Learn the key considerations
  before making a decision
• Walk away with a basic idea
  of where to start




 5
Software Selection Process

My view of the World:

•   Start with the end in mind
•   GIGO
•   Consider the user(s)
•   Pay to have custom reports designed
•   Training, training, training
Software Selection Process

1.Internal decisions and needs
2.Outline specific functionality and features
3.Sketch out chart of Accounts
4.Demo Software Packages
5.Submit requirements to vendors (RFP)
6.Decision Process
7.Training
8.Data Migration and Implementation
9.Training
10.Plan for the unexpected!
11.Training
Internal Decisions and Needs


• Understand your organization’s mission and
 strategic goals

• Create internal project team of key decision
 makers and key software users.
• Decide on a timeline
• Identify all areas of the organization that will be
 affected
Internal Decisions and Needs, cont’d


• Ensure you have the resources to support the
 selection
• Decide on budget, and how flexible that budget
 is
• Understand other costs
Implementation Plan

• A plan is key to a successful implementation
• Make sure plan is thorough, specific, and flexible
• A typical implementation plan should define:
   • Dates and deadlines
   • Roles of consultants, vendor, executives, trainers, end users, etc.
   • Key milestones

• Steps of a typical implementation plan:
   • Design basic structure and process workflows
   • Data conversion and migration
   • Build and test
   • Training and support
Outline Specific Functionality and
Features

• Software
  • Functionality and features
  • Ability to meet unique needs
  • Ease of use – who are the users?
  • Ease of installation and maintenance
  • Ease of customizing software and reports
  • Ease of integrating software with other software packages
Outline Specific Functionality and
Features, cont’d

• Vendor
  • Financial Stability
  • Knowledge of industry and commitment to market
  • Customer support and service
  • How does that support work? Is it through a reseller or
    third party, or is it through the vendor directly?
  • Recommendations and references from users
  • Services available – consulting, customizations, etc.
Outline Specific Functionality and Features, cont’d


    •Number of Users
    •Multiple Net Asset Tracking
    •Grant and Endowment Allocations
    (endowment, grants)
    •Deferred revenue
    •Automate processes – report
    generation, posting, purchasing,
    invoices, bank reconciliations
    •Paperless
    •IT Support
    •Other systems (donor, tickets,
    registration, housing, payroll)                   13
Sketch Out Chart of Accounts


• The ultimate goal should be to keep reporting
  in the software – nothing in Excel!

• Draw an organizational chart of departments,
  programs within departments, and grants
  funding programs

• Understand how reporting works in the
  software
Organigation




Segment 1                    Department
                                 1
                                                                        Department
                                                                            2




Segment 2             Program 1             Program 2                   Program 3




            Grant 1               Grant 2                     Grant 3                Grant 4




                                                                                               15
Sketch Out Chart of Accounts


• Questions to ask yourselves during design
  • What reports are needed?
  • What level of detail?
  • What reports are required GAAP, State Reports, etc.
  • What reports are you currently creating in Excel? Why?
  • Do you need to track restrictions?
  • What other cost centers, departments, locations, etc. do you need to
    track?
  • Do you require any self-balancing accounts?
  • Do you need to track, and report on, endowments and unitization?
Demo Software Packages

  •Limit to 4 Demos
  •4 Tier’s of Products – My Personal Opinion, not fact!
                  Examples           Purchase Price       Size of           Pros/Cons
                                     (Double for          Organization
        •Off the shelf – up to    $1MImplementation)
                                      -
Off the Shelf     Peachtree,          $300-1,000          Up to $1M         Easy to learn and
                  Quickbooks                                                manage, limited
                                                                            controls
Entry Level       FastFund, MIP       $1,000-3,500        Up to $5M         good controls,
Modular                                                                     more complex to
                                                                            learn

Modular           Financial Edge,     $8,000-25,000       $1M +             Ability to
                  GP, SL, MIP,        ($2,500-5,000 per                     customize, good
                  AccuFund            module)                               controls, more
                                                                            complex to learn
Highly            PeopleSoft, SAP     $50,000-250,000     Large, complex,   Highly
Customized                                                Multi-location,   customizable,
                                                          $100M+            very expensive to
                                                                            manage, more
                                                                            complex to learn    17
Submit Requirements to Vendors


• Request for Proposal
   • Overview of Organization
   • Outline specific requirements
   • Be specific with deadlines and due dates
   • Be specific with next steps, for vendors and for your
     organization
Decision Process

• Remember that you are not just buying software. You
 are investing in the future of the organization, and there
 are lots of aspects to consider.
   •   Training Costs
   •   Maintenance
   •   Reporting
   •   Efficiencies and Return-On-Investment metrics

• Make sure you are comfortable with all aspects of the
 options.
   • Vendor
   • Software and Hardware
   • Support

• Think back to the strategic goals outlined in the
Decision Process



• Price and Cost Considerations:
   • Think of one-time costs and recurring costs
   • Is there additional hardware that needs to be purchased?
   • Also consider the value of time saved from gaining efficiencies that
     you may have outlined in your goals and requirements
   • Is financing available for any part of the project?

• Understand additional costs down the road
   • How much would an additional user cost later?
   • How much would an additional module cost later?
   • What kind of services would I need to implement another user or
     module down the road?
Data Conversion and Migration


• Determine timing of data conversion – start of
  fiscal year, halfway point, after auditors finalize
  their work, etc.
• Determine how much data is vitally necessary
   • How often would you or other users go back and look at a
     previous year’s worth of data?
   • What kinds of year-over-year comparative reporting do
     you need?
   • Could you leave the old software on a standalone
     computer for access to history?

• Understand the timeline for data conversion

• Understand the vendor/reseller’s levels of data
Data Conversion and Migration


• Understand the quality of your current data
   • Clean up the current data as well as possible
   • Many times, the current data is inconsistent to the point
     that starting over with beginning balances makes the
     most sense.

• Understand the structure of your current data
   • How are the tables arranged?
   • How would these tables be mapped to a new database?
   • Can exports be created simply and imported to build the
     new database, or would a conversion program need to be
     built to pull data from underlying tables?

• This information will be necessary in
  discussions with the vendor/reseller in
Training


• Staff MUST be trained on proper use of the
  system

• Training is needed for end users upon Go-Live
• Training will also be needed on an ongoing
  basis
Contact Information

• Rebeka Mazzone, CPA
     Director – Rhode Island Region
     Accounting Management Solutions, Inc
     One Richmond Square, Suite 124C
     Providence, RI 02906
     Phone: 401-374-3222
             401-374-
     E-mail: rmazzone@amsolutions.net




24
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              Chris@NonprofitWebinars.com
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Selecting Accounting Software for Your Nonprofit

  • 1. What You Need to Consider Before Selecting Accounting Software for Your Nonprofit Organization Rebeka Mazzone, CPA February 16, 2011 Use Twitter Hashtag #npweb Special Thanks To Our Sponsors
  • 2. Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it. A Proud Sponsor of NonprofitWebinars.com
  • 3. Today’s Speaker Rebeka Mazzone, CPA Director, Rhode Island Region Accounting Management Solutions Hosting: Sam Frank, Synthesis Partnership Assisting with chat questions: April Hunt, Nonprofitwebinars.com
  • 4. What You Need to Consider Before Selecting Accounting Software for Your Nonprofit Organization Rebeka Mazzone, CPA Director, Rhode Island Region
  • 5. Objectives • Understand various software options and prices • Learn the key considerations before making a decision • Walk away with a basic idea of where to start 5
  • 6. Software Selection Process My view of the World: • Start with the end in mind • GIGO • Consider the user(s) • Pay to have custom reports designed • Training, training, training
  • 7. Software Selection Process 1.Internal decisions and needs 2.Outline specific functionality and features 3.Sketch out chart of Accounts 4.Demo Software Packages 5.Submit requirements to vendors (RFP) 6.Decision Process 7.Training 8.Data Migration and Implementation 9.Training 10.Plan for the unexpected! 11.Training
  • 8. Internal Decisions and Needs • Understand your organization’s mission and strategic goals • Create internal project team of key decision makers and key software users. • Decide on a timeline • Identify all areas of the organization that will be affected
  • 9. Internal Decisions and Needs, cont’d • Ensure you have the resources to support the selection • Decide on budget, and how flexible that budget is • Understand other costs
  • 10. Implementation Plan • A plan is key to a successful implementation • Make sure plan is thorough, specific, and flexible • A typical implementation plan should define: • Dates and deadlines • Roles of consultants, vendor, executives, trainers, end users, etc. • Key milestones • Steps of a typical implementation plan: • Design basic structure and process workflows • Data conversion and migration • Build and test • Training and support
  • 11. Outline Specific Functionality and Features • Software • Functionality and features • Ability to meet unique needs • Ease of use – who are the users? • Ease of installation and maintenance • Ease of customizing software and reports • Ease of integrating software with other software packages
  • 12. Outline Specific Functionality and Features, cont’d • Vendor • Financial Stability • Knowledge of industry and commitment to market • Customer support and service • How does that support work? Is it through a reseller or third party, or is it through the vendor directly? • Recommendations and references from users • Services available – consulting, customizations, etc.
  • 13. Outline Specific Functionality and Features, cont’d •Number of Users •Multiple Net Asset Tracking •Grant and Endowment Allocations (endowment, grants) •Deferred revenue •Automate processes – report generation, posting, purchasing, invoices, bank reconciliations •Paperless •IT Support •Other systems (donor, tickets, registration, housing, payroll) 13
  • 14. Sketch Out Chart of Accounts • The ultimate goal should be to keep reporting in the software – nothing in Excel! • Draw an organizational chart of departments, programs within departments, and grants funding programs • Understand how reporting works in the software
  • 15. Organigation Segment 1 Department 1 Department 2 Segment 2 Program 1 Program 2 Program 3 Grant 1 Grant 2 Grant 3 Grant 4 15
  • 16. Sketch Out Chart of Accounts • Questions to ask yourselves during design • What reports are needed? • What level of detail? • What reports are required GAAP, State Reports, etc. • What reports are you currently creating in Excel? Why? • Do you need to track restrictions? • What other cost centers, departments, locations, etc. do you need to track? • Do you require any self-balancing accounts? • Do you need to track, and report on, endowments and unitization?
  • 17. Demo Software Packages •Limit to 4 Demos •4 Tier’s of Products – My Personal Opinion, not fact! Examples Purchase Price Size of Pros/Cons (Double for Organization •Off the shelf – up to $1MImplementation) - Off the Shelf Peachtree, $300-1,000 Up to $1M Easy to learn and Quickbooks manage, limited controls Entry Level FastFund, MIP $1,000-3,500 Up to $5M good controls, Modular more complex to learn Modular Financial Edge, $8,000-25,000 $1M + Ability to GP, SL, MIP, ($2,500-5,000 per customize, good AccuFund module) controls, more complex to learn Highly PeopleSoft, SAP $50,000-250,000 Large, complex, Highly Customized Multi-location, customizable, $100M+ very expensive to manage, more complex to learn 17
  • 18. Submit Requirements to Vendors • Request for Proposal • Overview of Organization • Outline specific requirements • Be specific with deadlines and due dates • Be specific with next steps, for vendors and for your organization
  • 19. Decision Process • Remember that you are not just buying software. You are investing in the future of the organization, and there are lots of aspects to consider. • Training Costs • Maintenance • Reporting • Efficiencies and Return-On-Investment metrics • Make sure you are comfortable with all aspects of the options. • Vendor • Software and Hardware • Support • Think back to the strategic goals outlined in the
  • 20. Decision Process • Price and Cost Considerations: • Think of one-time costs and recurring costs • Is there additional hardware that needs to be purchased? • Also consider the value of time saved from gaining efficiencies that you may have outlined in your goals and requirements • Is financing available for any part of the project? • Understand additional costs down the road • How much would an additional user cost later? • How much would an additional module cost later? • What kind of services would I need to implement another user or module down the road?
  • 21. Data Conversion and Migration • Determine timing of data conversion – start of fiscal year, halfway point, after auditors finalize their work, etc. • Determine how much data is vitally necessary • How often would you or other users go back and look at a previous year’s worth of data? • What kinds of year-over-year comparative reporting do you need? • Could you leave the old software on a standalone computer for access to history? • Understand the timeline for data conversion • Understand the vendor/reseller’s levels of data
  • 22. Data Conversion and Migration • Understand the quality of your current data • Clean up the current data as well as possible • Many times, the current data is inconsistent to the point that starting over with beginning balances makes the most sense. • Understand the structure of your current data • How are the tables arranged? • How would these tables be mapped to a new database? • Can exports be created simply and imported to build the new database, or would a conversion program need to be built to pull data from underlying tables? • This information will be necessary in discussions with the vendor/reseller in
  • 23. Training • Staff MUST be trained on proper use of the system • Training is needed for end users upon Go-Live • Training will also be needed on an ongoing basis
  • 24. Contact Information • Rebeka Mazzone, CPA Director – Rhode Island Region Accounting Management Solutions, Inc One Richmond Square, Suite 124C Providence, RI 02906 Phone: 401-374-3222 401-374- E-mail: rmazzone@amsolutions.net 24
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