Interact London 2015: Mike Harris & Juliet Richardson - What do we make of what tech makes of us?
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There is a lot of debate right now about the impact of technology, whether it is enriching our lives or dumbing us down or somewhere in between. We’ll talk about how to make sense of the often opposing viewpoints and how to interpret those attention-grabbing headlines. As designers, how should we decipher this information and apply it to our work? How do we make sense of the debate?
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Interact London 2015: Mike Harris & Juliet Richardson - What do we make of what tech makes of us?
- 2. What do we make of what tech makes of us? Mike Harris & Juliet Richardson
- 3. What society thinks of tech
- 4. “Teen battling Internet addiction cuts off own hand” “Girl starved to death while parents raised virtual child in online game” “Student ‘addiction’ to technology ‘similar to drug cravings’, study finds”
- 6. Hey, it’s not all bad
- 7. …But why should we care?
- 11. We’ve done some reading
- 13. “Social networking sites could worsen communication skills and reduce interpersonal empathy.”
- 14. “True cases of Internet addiction are rare, and the panic about social isolation is likely completely backward”
- 15. The Digital Revolution and Adolescent Brain Evolution Computers; Persuasive Social Actors Futures Beyond Dystopia: Creating Social Foresight Brain Plasticity Through the Life Span: Learning to Learn and Action Video Games Digital identity: Finding Me The Digital Native - Myth and Reality
- 16. What we make of tech
- 17. “We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time.” - T. S. Eliot
- 18. PEOPLE
- 25. This bubble is your nostalgia
- 28. “Technology is everything that doesn’t quite work yet.” - W. Daniel Hillis
- 29. Thank you
Notas do Editor
- Define title Health example
- Other views Our own view
- Dopamine addiction Focus on negative
- dystopia
- Khan Academy Micro-lending
- MIKE Sensationalised headlines, edge cases Use addiction example – people get addicted, that’s not our fault We (designers) need that perspective
- Hooks, habit forming, engagement call to action. Experiences physically changes peoples brains. Neuroplasticity
- Tech makes progress… All these different experiences change the way to think and behave. It only gets more complicated.
- Who knows what will become of us. \easy to see where scary dystopian visions come from.
- JULIET We thought it was worth looking into… More balanced view Looked at a range of things
- Lots of books on this topic Here are some More balanced? Still opinion based and polarised Sells more books
- negative
- He disagrees Cites examples of tech enhancing our lives
- MIKE Scientific articles Observational studies No control group Facts not all in – need to wait 50 years
- So we can’t have all the facts, and we have a lot of conjecture from elsewhere. You could be easily confused. We want to share what we have learned personally, and how our own practices have changed. Full circle to look at UX in different light
- JULIET Our framework for thinking about this We start by understanding people Nothing new But maybe a wider focus
- Think about technology = new But need to understand in same way as people
- The interaction is the heart of it Nothing new But beyond can they find the right button to share What are the wider effects e.g. reading, relationships, value
- Within a business context Further complications – different priorities How we personally might use this
- MIKE So we start with people. But its not just user stories on a post-it note, its a much wider psychology. Obviously there’s lots… List a few, then ask audience.
- Do same thing with tech. Complex decisions List a few, then ask audience.
- My framework – good/bad. If people are good – don’t try make tech do too much. Goodnight lamp. If people are bad – then tech has to work harder. Email addiction, new tools to help manage. May require concessions or organisational change If BOTH bad, then why are you building it?? When we get this wrong, tech makes us worse. Then there is potential for negative effects.
- JULIET But don’t be nostalgic Writing, Books, TV, phone, etc Mental models – way you think things work is an artefact of the available tech
- Don’t just build it because you can Negotiation Challenge & question is it a good thing Identify the bad ideas
- MIKE Tech advances. Understand that. Understand people. Result = Experience Eg: collaboration, talk through 1 way, 2 way, visual, real time, empathetic Understand experience as it is, why people want to collaborate, which aspects of that are they good at and how tech can help.
- For me this sums it up. Viewing tech as a separate scale – it is everything that doesn’t quite work yet. And its up to us to help shape the experience of it.