Nigel Holmes is a senior IT professional with over 25 years of experience in business systems analysis, systems analysis, and systems design. He has worked for AVIVA (formerly Norwich Union) for the past 20 years in both technical and customer-facing roles involving business/systems analysis and design. He is passionate about using technology to streamline business processes and enhance efficiency through strong partnerships between business and IT.

1. “ I am a passionate believer in enhancing business efficiency by the use of technology to streamline business processes and eliminate waste, and a committed advocate of a strong partnership between the business community and IT in order to fully achieve tactical and strategic business goals” [email_address] Tel: 0113 2811251 Mobile: 07754 300114 6 Rein Court, Aberford , Leeds, LS25 3BS http://www.linkedin.com/in/nigelholmes Nigel Holmes Systems Designer Business Analyst Systems Analyst

2. A Senior IT Professional with twenty-five years experience in Business Systems Analysis, Systems Analysis and Systems Design. For the past 20 years has worked for the global insurance provider AVIVA (formerly Norwich Union) Technical and customer facing background for the past 15 years in a multi-disciplinary role of Business/Systems Analysis and Design Founder member of the in-house built Workflow Management research & development group (circa 1995) and as such has had to investigate, understand and assimilate a wide variety of business processes Senior Systems designer for the past 5 years, with the main areas of focus being initial business/project contact, shaping of high level and detailed requirements, support & guidance to business users & key stakeholders, estimation & resource profiling and management of high level & detailed design Worked on all aspects of office automation, including workflow development, process automation, business process re-engineering, E-commerce, scanning technology and paper-based systems Summary http://www.linkedin.com/in/nigelholmes Nigel Holmes Systems Designer Systems Analyst Business Analyst

4. Planning & Organisation Accountable Responsible Reliable Capable http://www.linkedin.com/in/nigelholmes Nigel Holmes Systems Designer Systems Analyst Business Analyst Ensuring project deadlines are adhered to Planning and organising delivery of multiple work packages Proven ability to manage multiple simultaneous projects Co-coordination of internal and external (global sourcing partner) design activity Design walkthroughs and quality control

5. Customer Service http://www.linkedin.com/in/nigelholmes Experienced in business support and guidance to key stakeholders Responsible for initial system contacts with project sponsors, business analysts and customer representatives Strong commitment to working with the business throughout project lifecycle as part of integrated team Recent experience as part of “Systems Thinking” and “Agile” IT/Business collaborative initiatives Nigel Holmes Systems Designer Systems Analyst Business Analyst

6. http://www.linkedin.com/in/nigelholmes People Management Managed teams of designers on assignment based projects Managed department designers with regard to performance, capability and career progression Responsible for end of year and mid term capability reviews Responsibility for performance ratings and recommendations for annual pay awards Recently managed team through restructuring and redundancy process Nigel Holmes Systems Designer Systems Analyst Business Analyst

7. http://www.linkedin.com/in/nigelholmes Finance & Resource Management Co-responsibility with capability team for ensuring skills and design resource use efficiently Responsibility for succession planning Responsibility for initial and on-going estimates and advice on potential budget overrun Nigel Holmes Systems Designer Systems Analyst Business Analyst

8. http://www.linkedin.com/in/nigelholmes Internal & External Liaison Experienced in working with external vendors and integrating 3 rd party software Experienced in liaising with all levels, from senior management to “shop floor” First point of contact for other IT areas, project managers and business analysts Very experienced in working with outsourcing partners, both onshore and offshore Nigel Holmes Systems Designer Systems Analyst Business Analyst

9. http://www.linkedin.com/in/nigelholmes Specialist Activities Member of QMS rollout community with special responsibility for Business Analysis processes Member of project review panel including technical assessment of other projects fitness to move to next phase Chairman of workflow management data model review group Co-chairman of workflow management technical design authority group Specialist IT “People Manager” Nigel Holmes Systems Designer Systems Analyst Business Analyst

10. “ I am a passionate believer in enhancing business efficiency by the use of technology to streamline business processes and eliminate waste, and a committed advocate of a strong partnership between the business community and IT in order to fully achieve tactical and strategic business goals” Nigel Holmes Systems Designer Business Analyst Systems Analyst [email_address] Tel: 0113 2811251 Mobile: 07754 300114 6 Rein Court, Aberford , Leeds, LS25 3BS Click for further info:- http://www.linkedin.com/in/nigelholmes http://www.linkedin.com/in/nigelholmes