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Marek-Maclean
Public Relations
A new form of public transport
 50 stations - 600 share bikes
    Launched in May 2010
Unlimited short trips between 50 stations.
Your bike share subscription lets you travel to and from
any bike share station around town. By keeping each trip
to less than 30 minutes you only pay the minimum charge.
For a one-hour trip you’ll pay a couple of dollars extra.

Bike share is a multi-use system.
Need another trip? Once you have paid for the day, week
or year, the system recognises you every time at every
station. Simply swipe your credit card or use your
bike share key and you’re ready to ride again.
Operated by


                          with



System supplied and           Supported by
    designed by
Generate excitement
                           Corporate
      Drive usage         Stakeholders
 Create awareness
                            Individual
 Educate Melbournians     Stakeholders

 Create ownership

 Build safety discourse
Where do we fit in?

•Research
•Problem/opportunity
•Target audience
Goals and Key Objectives

1) To create awareness of MBS among incoming
   students and the institutions where they live or study
  1.1 To establish links with third party organisations




2) To build willingness to use the system among
   students
  2.1 To promote bike share as an attractive alternative to
  trains, trams or walking
  2.2 To boost the MBS presence on campus by providing
  student-friendly information
Phase One: November - February


1) Listings and links in website and student guides

2) Information packs to 15 selected institutions
    • Free helmets offer
    • Promotional materials
    • Introduce corporate subscriptions

3) O-Week showbag giveaways
Phase Two: March


1) Roadshows on four campuses

2) Video competition

3) Poster campaign
  - humorous comparison

4) Controlled & uncontrolled media
Phase Two: April - May


1) Leverage competition announcements in
  student media

2) Promote campus specific routes through
      postcards
      posters
      signpost (Melbourne Uni)
Key Messages

Just over $1 per week for a yearly subscription

 Is this (public transport) cramping your style?

               10 minutes to Jolimont station?
                        Why not take a bike?

                 Flexibility – bike in, tram back
Program Evaluation
                     •Listings achieved
Pre-semester




                     •Web traffic from links
Phase one:




                     •Take-up of free helmets
                     •Take up of display materials
                     • Usage of trial vouchers
                     • Web response mechanism
                      (register to receive or win a one-week
Phase two & three:




                     voucher)
                     •Media content analysis
Semester 1




                     • Entries and hits for video competition
                     • Increase in rides between target routes
Timeline
November 2010 – February 2011        Early - Mid March 2011 – Semester 1
• Develop material with graphic      • Road show: demo bikes, trial
  designer:                          vouchers; clipboard survey
• Email& follow up contacts re web   • Promote video competition
  listings
                                     • Contact selected department heads
• Letter for promotional info pack
                                     re competition participation
• Send out info pack
• Distribute showbag materials
                                      April 2011
• Website advertising: Melbourne
  Uni Student Union page             • New posters (second design)

                                     Late April – May 2011
February 22-25 (O-Week)              • End of video comp- judging and
• 1st round of posters up at         announce winner
   campuses                          • Source media ops for competition
• Postcards displayed at campuses    winner (student radio/media list)
                                     • Evaluation
Budget
Item                  In-House    Out-House     Item                            In-House     Out-House
Printing                                        Manpower

Poster Video Comp       $100.00      $500.00    Website contacts/promoting          Intern       $200.00

Magnets                 $50.00       $600.00    Department Contacts/Promoting       Intern       $150.00

Postcards                $50.00      $500.00    Uni Marketing Contacts              Intern       $200.00

Poster 1                 $50.00      $500.00    Write media releases                Intern       $200.00

Poster 2                 $50.00      $500.00    Promote Video Campaign              Intern       $200.00

Video Comp Flyers       $50.00       $200.00    Info Kit contacts                   Intern       $200.00

Fight Lycra Bravely      $50.00      $500.00    Displaying Postcards                Intern       $300.00

Show bag materials      $100.00     $1000.00    Posting Posters                    Student       $500.00

Prizes                                          Advertising

$500 video comp. x1     $100.00     $1,000.00   Melb Uni Website                               $1,330.00

$500 video comp. x2     $100.00     $1,000.00   The Insider magazine                           $1,000.00

Road Show                                       Information Technology

Promo People Hire       $100.00     $1000.00    Build registration page           $200.00

Vouchers                $400.00             -   Customer Service

Helmets-Prizes          $200.00             -   Student queries                  $1,000.00

Witches hats             $20.00      $200.00    Administration                   $1,000.00

Postage                 $200.00      $300.00    Total:                          $4020.00     $10,980.00
Info-Kit Packs          $200.00      $300.00    Total:                                       $15,000.00
Long Term Recommendations



1) Sustained and consistent communication

2) Infrastructure: better signage and fold-out maps

3) Strategic location for new stations

4) Brand personality – Fight Lycra Bravely!
Any Questions?
Right, so And the brief they gave us was to promote bike share to




               “Fight Lycra Bravely”

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Melbourne Bike Share (RACV) Strategy Presentation

  • 2. A new form of public transport 50 stations - 600 share bikes Launched in May 2010
  • 3.
  • 4. Unlimited short trips between 50 stations. Your bike share subscription lets you travel to and from any bike share station around town. By keeping each trip to less than 30 minutes you only pay the minimum charge. For a one-hour trip you’ll pay a couple of dollars extra. Bike share is a multi-use system. Need another trip? Once you have paid for the day, week or year, the system recognises you every time at every station. Simply swipe your credit card or use your bike share key and you’re ready to ride again.
  • 5. Operated by with System supplied and Supported by designed by
  • 6. Generate excitement Corporate Drive usage Stakeholders Create awareness Individual Educate Melbournians Stakeholders Create ownership Build safety discourse
  • 7. Where do we fit in? •Research •Problem/opportunity •Target audience
  • 8. Goals and Key Objectives 1) To create awareness of MBS among incoming students and the institutions where they live or study 1.1 To establish links with third party organisations 2) To build willingness to use the system among students 2.1 To promote bike share as an attractive alternative to trains, trams or walking 2.2 To boost the MBS presence on campus by providing student-friendly information
  • 9.
  • 10. Phase One: November - February 1) Listings and links in website and student guides 2) Information packs to 15 selected institutions • Free helmets offer • Promotional materials • Introduce corporate subscriptions 3) O-Week showbag giveaways
  • 11. Phase Two: March 1) Roadshows on four campuses 2) Video competition 3) Poster campaign - humorous comparison 4) Controlled & uncontrolled media
  • 12. Phase Two: April - May 1) Leverage competition announcements in student media 2) Promote campus specific routes through postcards posters signpost (Melbourne Uni)
  • 13. Key Messages Just over $1 per week for a yearly subscription Is this (public transport) cramping your style? 10 minutes to Jolimont station? Why not take a bike? Flexibility – bike in, tram back
  • 14. Program Evaluation •Listings achieved Pre-semester •Web traffic from links Phase one: •Take-up of free helmets •Take up of display materials • Usage of trial vouchers • Web response mechanism (register to receive or win a one-week Phase two & three: voucher) •Media content analysis Semester 1 • Entries and hits for video competition • Increase in rides between target routes
  • 15. Timeline November 2010 – February 2011 Early - Mid March 2011 – Semester 1 • Develop material with graphic • Road show: demo bikes, trial designer: vouchers; clipboard survey • Email& follow up contacts re web • Promote video competition listings • Contact selected department heads • Letter for promotional info pack re competition participation • Send out info pack • Distribute showbag materials April 2011 • Website advertising: Melbourne Uni Student Union page • New posters (second design) Late April – May 2011 February 22-25 (O-Week) • End of video comp- judging and • 1st round of posters up at announce winner campuses • Source media ops for competition • Postcards displayed at campuses winner (student radio/media list) • Evaluation
  • 16. Budget Item In-House Out-House Item In-House Out-House Printing Manpower Poster Video Comp $100.00 $500.00 Website contacts/promoting Intern $200.00 Magnets $50.00 $600.00 Department Contacts/Promoting Intern $150.00 Postcards $50.00 $500.00 Uni Marketing Contacts Intern $200.00 Poster 1 $50.00 $500.00 Write media releases Intern $200.00 Poster 2 $50.00 $500.00 Promote Video Campaign Intern $200.00 Video Comp Flyers $50.00 $200.00 Info Kit contacts Intern $200.00 Fight Lycra Bravely $50.00 $500.00 Displaying Postcards Intern $300.00 Show bag materials $100.00 $1000.00 Posting Posters Student $500.00 Prizes Advertising $500 video comp. x1 $100.00 $1,000.00 Melb Uni Website $1,330.00 $500 video comp. x2 $100.00 $1,000.00 The Insider magazine $1,000.00 Road Show Information Technology Promo People Hire $100.00 $1000.00 Build registration page $200.00 Vouchers $400.00 - Customer Service Helmets-Prizes $200.00 - Student queries $1,000.00 Witches hats $20.00 $200.00 Administration $1,000.00 Postage $200.00 $300.00 Total: $4020.00 $10,980.00 Info-Kit Packs $200.00 $300.00 Total: $15,000.00
  • 17. Long Term Recommendations 1) Sustained and consistent communication 2) Infrastructure: better signage and fold-out maps 3) Strategic location for new stations 4) Brand personality – Fight Lycra Bravely!
  • 18. Any Questions? Right, so And the brief they gave us was to promote bike share to “Fight Lycra Bravely”