This document provides an agenda and information for "The Future of Rail" conference on November 24, 2015 in London. The one-day conference will bring together senior figures from the British rail industry to discuss key issues and opportunities. There will be presentations from leaders of rail organizations on topics like infrastructure projects, passenger experience, franchising, and technology. Attendees will gain insights on major projects and have networking opportunities with decision makers. The conference aims to explore strategies for developing the rail industry and adapting to changes in technology, policy, and passenger needs.
1. The Future of Rail
The premier UK rail industry event: join the debate and
hear from the people shaping the future
24th November 2015
The Waldorf Hilton, London
Marketforce’s 14th Annual Conference
Alistair Gordon
Chief Executive Officer
Keolis UK
Alex Hynes
Managing Director
Northern Rail
Jamie Burles
Managing Director
Abellio Greater Anglia
Tim Hedley-Jones
Major Projects Director
Virgin Trains East Coast
Thomas Ableman
Commercial Director
Chiltern Railways
Simon Smith
Director of Passenger
Services Design
Department for Transport
The conference
was very informative.
It tackled the issues
facing the industry”
Head of National Contracts
and Business Development,
Network Rail
The conference
set out the massive
investment in rail
currently, cementing
the view that it is an
exciting time for the
industry”
Planning and Programmes
Director, Northern Rail
Sarah Johnson
Head of Scheme Development -
Crossrail 2
Transport for London
Martin Arter
Programme Development
Director - Digital Railway
Network Rail
Daniel Brown
Director, Strategy & Policy
Office of Rail and Road
Matthew Hudson
Head of Business Development,
Customer Experience
Transport for London
FEEDBACK FROM
LAST YEAR:
wwwmakfcucmai
WWW.MArKetForCe.eU.CoM/rAIl330
Sponsor:
Mark Carne
Chief Executive
Network Rail
Claire Perry MP
Parliamentary Under Secretary
of State for Transport
Department for Transport
Join key decision makers to discuss where rail is now and what the
future holds. Speakers include:
Early registration
rates available
Book before 9th October
and save up to £250
2. 2
Bringing together senior figures from the
British rail industry, The Future of Rail is the
most significant rail forum in the UK. Hear
speakers from across the industry including
TOCs, transport groups, government, regulators,
Network Rail and Transport for London. This is
your chance to meet with key decision makers
and hear about the latest opportunities in rail.
Key reasons to attend
• Learn about the plans for upcoming infrastructure
delivery from the Chief Executive of Network Rail,
and Director of Strategy & Policy at the Office of
Rail and Road
• Hear what the government’s priorities for rail are
over the next Parliament from the Parliamentary
Under Secretary of State for Transport
• Take advantage of over three hours of networking
opportunities with major figures in the industry,
including senior speakers from six TOCs and
transport companies
• Get your questions answered by industry leaders,
including the directors of Abellio Greater Anglia,
Chiltern Railways, and Transport for London
• Gain vital insights into the biggest projects in
rail, including Crossrail 2, the Digital Railway,
the Northern Powerhouse, and new East Coast
Rolling Stock
1
09.00 Welcome address by Marketforce
09.05 Chair’s opening remarks
09.10
P2P
!
?
!
P2P
Keynote Opening Address
The vision for 2020: the government’s priorities over the next
Parliament
Claire Perry MP, Parliamentary Under Secretary of State for
Transport, Department for Transport
09.30 Questions
The next steps for the rail industry
09.35 Network Rail: building the infrastructure of the future
• What are Network Rail’s priorities for improving the railway in
CP5?
• How Network Rail will deliver those priorities
• Projects in CP5 – successes and challenges to date
• Priorities for CP6 and beyond
Mark Carne, Chief Executive, Network Rail
09.55 Questions
10.00 Looking towards CP6: delivering quality in the medium and
longer term
• Planning for CP6: what are the major goals looking forward?
• Building a new model for Network Rail in an age of austerity
and devolution
• Ensuring cooperation between operators and Network Rail
• Holding Network Rail to account: ensuring effective regulation
Daniel Brown, Director, Strategy & Policy, Office of Rail and
Road
10.20 Advisory session
10.40 A strategic overview from Keolis: delivering for passengers and
operators
Alistair Gordon, Chief Executive Officer, Keolis UK
11.00 P2P
!
?
!
P2P
Panel Discussion
Next steps for the rail industry: the challenges and the
opportunities
• How can the network deal with increased passenger numbers?
• How can the rail industry build passenger support and trust?
• What can be done to ensure the different parts of the industry
work better together?
• Is the current franchise model the best way to run the railways
in a devolved UK?
• Where can the rail industry most effectively use new
technology to improve service?
• What lessons can be taken from CP5 for CP6?
• How can you integrate large-scale infrastructure projects into
the rest of the network?
Alistair Gordon, Chief Executive Officer, Keolis UK
11.30 Refreshments
Franchising and investing in a devolved
United Kingdom
12.00 The plan for London
• Transferring Greater Anglia services to TfL: what are the
goals?
• What is the future for other commuter services in London?
• Linking new lines into the network: managing HS2 and
Crossrail
The Future of Rail
24th November 2015 | The Waldorf Hilton, London
Event Programme
Tuesday 24th November
An enjoyable and
enlightening event looking
strategically at how we develop
the rail industry in future
Key Accounts & Bid Director,
HyderConsulting (UK) Limited
3. 3
4
• The London transport network: mapping out the future
Speaker to be confirmed
12.20 The Northern Powerhouse: rail as a catalyst for economic
growth
• Northern Hub: the benefits for passengers
• Delivering new infrastructure successfully
• Creating a coordinated plan for rolling stock in the North
• Fitting the Northern Hub into the new devolved settlement in
Manchester
• What impact will HS2 have on rail in the North?
Alex Hynes, Managing Director, Northern Rail
12.40 Advisory session
13.00 Placing passengers at the heart of the franchising process
• What do passengers want from their experience of the
railway?
• Building passenger experience objectives into the Franchise
Agreement
• Lessons learned from the recent franchise extensions and
renewals
• The impact of devolution on the franchising process
• Coordinating across the industry: working together for a better
customer experience
Simon Smith, Director of Passenger Services Design,
Department for Transport
13.20 Questions
13:35 Lunch
Streams
Passenger experience in
Stream A: a connected world
14.50 Chair’s opening remarks
14.55 What is the future for ticketing?
• Smart Ticketing: an update on the rollout
• What are the possibilities for mobile ticketing?
• Working with payment companies to create a cashless
network
• Creating consensus between operators on ticketing
Jamie Burles, Managing Director, Abellio Greater Anglia
15.15 Defining the future: an industry vision for rail retail
Thomas Ableman, Commercial Director, Chiltern Railways
15.35 Rail Solutions: Putting People First
Jim Brewin, Head of Business Development, Hitachi Rail Europe
15.55 P2P
!
?
!
P2P
Panel Discussion
Optimising the customer experience for the digital age
• What do passengers want from their railway experience?
• How can passenger expectations be managed over the next
five years?
• How are franchise agreements being used to embed better
customer experience?
• What is the most effective way to deliver greater information
to passengers?
• The role of wi-fi: how successful has installing wi-fi been on
the rail network?
• What benefits will the Digital Railway bring for improving
passenger experience?
• How can the rail industry futureproof itself against new
technological developments?
Jamie Burles, Managing Director, Abellio Greater Anglia
Thomas Ableman, Commercial Director, Chiltern Railways
Matthew Hudson, Head of Business Development, Customer
Experience, Transport for London
Jim Brewin, Head of Business Development, Hitachi Rail Europe
Stream B: Creating a modern rail network
14.50 Chair’s opening remarks
14.55 Implementing electrification effectively for operators and
customers
• What can be learned from the current projects about
successfully electrifying rail?
• How is electrification being managed with the least possible
disruption?
• Building a relationship between Network Rail and the operator
• Next steps in modernisation: how can the railways build on
electrification?
Speaker to be confirmed
15.15 Creating a more coordinated vision for rolling stock
• New rolling stock for East Coast – a long time coming
• Rolling stock as a driver for wider business
transformation
• Challenges and opportunities that the Intercity Express
Programme brings
• Creating and delivering an amazing Virgin customer
experience
Tim Hedley-Jones, Major Projects Director, Virgin Trains East
Coast
15.35 Advisory session
15.55 Creating a Digital Railway: the ERTMS signalling upgrade and
beyond
Digital Railway is an industry wide project that aims to increase
capacity and improve passenger information through building
on the ERTMS signalling upgrade to create a digitally enabled
railway. This presentation will cover the progress of the ERTMS
upgrade so far, and outline the schedule for a fully integrated
Digital Railway.
Martin Arter, Programme Development Director - Digital
Railway, Network Rail
16.15 Questions
16.30 Refreshments
Meeting the challenge of a twenty-first
century railway
17.00 Crossrail: the completion of Crossrail 1 and the progress
towards Crossrail 2
• What lessons can be taken from the success of Crossrail 1?
• What is the current status of Crossrail 2?
• Preparing staff and suppliers for Crossrail 2
• Delivering large scale infrastructure in London: planning for
the future
Sarah Johnson, Head of Scheme Development - Crossrail 2,
Transport for London
17.20 Advisory session
17.40 High Speed Rail: The future for rail transport in the United
Kingdom
Speaker to be confirmed
18.00 Questions
18.10 Chair’s closing remarks
rail
4. 21 Net
Abellio
Abellio Greater Anglia
Arriva
Atos
c2c Rail
Capita Group
Central Japan Railway
Chiltern Railways
Department for Transport
Dilax
Direct Rail services
East Japan Railway Company
Eversholt Rail
First Great Western
First Group
Fitch Ratings
Flygtoget
Go Ahead Group
Govia
Heathrow Express
Hitachi Rail Europe
HS1
HS2
Knorr Bremse Group
Lloyd’s Register Rail
London Midland
Macquarie Rail
National Audit Office
National Grid
Network Rail
Midland Metro
Northern Rail
Office of Road and Rail
Ombudsman Services
Ordnance Survey
Rail Solutions
ScotRail
Southeastern
Southern Railway
Stagecoach Supertram
Tecforce
The Railway Heritage Trust
Trainline.com
TransPennine Express
Transport for London
Transport Scotland
Transport Systems Catapult
Valuation Office Agency
Who will you meet?
Over the past 14 years, more than 1,700 senior executives
have attended our Future of Rail conferences. Companies
represented at last year’s Future of Rail include:
Rail
Professional
Services
Public Sector/
Regulator
Transport Group
Engineering IT Solutions Other
Join the debate on Twitter using
the hashtag #Rail15and follow
@MarketforceRail
Last year’s
attendee
breakdown
Rail InfrastructureTOCs Other
Good insight on the way
the industry is changing
and managing change
Marketforce always attract
best-in-class speakers
whose contribution is timely
and very relevant to the
issues of the day
Chairman,
Adrian Shooter Limited
Interested in speaking, exhibiting or hosting an
event around the conference?
There are a limited number of opportunities to engage key
decision makers through speaking, exhibiting and other
tailored packages. For more details, please get in touch:
Tel: +44 (0)20 7760 8685
Email: sponsorenquiries@marketforce.eu.com
Head of Marketing,
Abellio Greater Anglia
Hitachi Rail Europe is a total railway system supplier
offering rolling stock, traction equipment, signalling, traffic
management systems, and maintenance depots. Hitachi draws
on many years of experience as a leading supplier of high-speed
trains such as the Shinkansen (bullet train) for the Japanese
and international markets.
www.hitachirail-eu.com
Media partners:
Sponsor:
5. The Future of Rail
24th November 2015 | The Waldorf Hilton, London
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Registrations on or before
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Standard Rate
Train Operating Company* £395.00 + VAT = £474.00 £495.00 + VAT = £594.00 £595.00 + VAT = £714.00
Standard Rate £745.00 + VAT = £894.00 £895.00 + VAT = £1,074.00 £995.00 + VAT = £1,194.00
*This rate is only available to direct employees of train operating companies and infrastructure managers, and will be awarded at the discretion of the conference organiser whose decision is final.
How to Book
CODE: OR261
