3. Lots of people talk about
employee engagement but what
does it actually mean?
Employers have always expected a lot from the
people that they employ but in today’s society
people expect a lot from their employers as well -
they don’t just want a job.
Engagement is no longer something that is nice
to do, it is something that employers cannot do
without.
We are people productivity consultants - we align
employee insights with your vision to increase
engagement and drive productivity.
4. What do your people really
think it is like to work for you and
what do they think can be done
differently?
The data that surveys provide can be useful but
very few companies actually use it.
Is a survey once a year really the best we can do?
You know that gap after a survey?
We can fill that void!
There is a lot of research and theory
about employee engagement in general.
But we want to talk to you about engaging your
employees, what matters to them?
5. The vision & desired
culture - What we want
to achieve
What the employees
think... The evidence
base for action
Whywewanttoengage
Achieve our
vision,
engage
employees
& create
measurable
outcomes
Leadership
values & behaviours
- Create engaged
leaders
Leadership
values & behaviours
- Create engaged
leaders
Driving how
we do things
around here
Employee
engagement
interventions
It’s Cyclical
It’s Cyclical
6. What do we do?
We want to understand you?
What is it that makes you want to engage more
with your staff? Whether it is survey figures,
retention or performance. It normally comes
down to increasing productivity.
And know success looks like…
Journeys are better when you know where you
are going? You usually get there faster! We can
help you to talk about where engagement leads
to and what the vision for your company looks
like.
7. But what about the people?
We have the conversations that managers can’t
have with your people about what they really
think, what they are proud of and critically what
they think can be done differently. Your people
have so much to offer and so much experience
we want to hear about it! They will enjoy the
conversation!
We will tell you, what your staff think, why they
think it and what they think can be done about it.
Our creative approach to focus groups combines
innovative facilitation with the latest technology to
give your staff an experience that they will love.
We even have the Collaborate platform that
we can leave with you. It allows your people to
always tell you what they think and tell you what
is going on in your world.
8. How do your staff communicate? Have a good
look…. usually on their phones or tablets. So
as employers you really need to get onto those
devices!
We need to manage the relationship with
employees as effectively as we would do
with any customer! That is why we created
Collaborate, so we could really connect with
employees and use the data to build a more
productive workplace.
Designed
with your branding!
9. People expect the best from apps and websites and
Collaborate delivers just that – it is your intranet on your
employees device, offering:
• Constant temperature checks with real time results as well the
usual detailed results breakdowns you’d expect from a survey.
• Instant win competitions behind the surveys to encourage
people to take them.
• All results can be accessed on line so there is no painful
wait for survey results.
• We can host, risk assess and feedback anonymous reporting
so that your people have the confidence to report wrong doing.
• Host an intranet that you can manage the content of
completely
• A Photo feedback wall so that your people can provide
feedback about anything and submit pictures.
• There is a social wall Suggestions Box to generate
discussion and encourage creativity.
• You can provide rewards from a full shop – a selection of
high street and experience gifts.
• Social wall recognition for staff to praise each other and
recognise the effort that they put in.
• Long service recognition and reminders for managers so that
those important anniversaries are never missed.
• Introduce well being competitions using ‘Fitbits’ to generate
competition between teams and increase activity levels.
• The service can be branded specifically for you or even
re-designed to meet your exact requirements with additional
functionality.
There is nothing else like this on the market at the moment.
It allows you to compare and use the data from all of these
sources to understand what your employees really think.
It is also a great engagement tool in it’s own right!
10. And then?
Well that depends! Once we know what is
important to you and to your people we can
help you create a better more effective working
environment. One that helps you meet your goals
and one that represents the sort of organisation
that your staff want to be a part of and want to
achieve their potential with.
11. How?
It could be creating new working practices, it
could be introducing innovative communication
techniques or it could just be making recognition
and praise normal in your organisation; we will
take the evidence from your staff and create
something just for you! Your business is different,
your people are different, our solutions will be
different.
But who does it?
The people who can really make engagement
work in your organisation are the leaders. We
want to understand your leaders and their
strengths and help you to give them the tools
to achieve more. Our leadership development
programs are designed to meet your needs
entirely.
12. Why should we do this?
Remember why you wanted to engage in the
first place? Lets look at your performance as a
business and consider engagement against it. If
engagement works, your business works better
and your staff have a great experience.
And then...
It’s all about the culture. If your people feel that
they have been listened to and see the change
then they will just talk more. If you, as leaders see
the performance improve and feel the difference
you will listen again.
It works...
13. Don’t just take our word for it…
PeopleCount worked closely with us to understand our objectives and
design a focus group format that met our needs exactly. The delivery of
nearly 30 sessions was incredibly professional, they made it very easy for
us. Our staff at every level loved the experience that they had, all of the
feedback that we had about the delivery and facilitators was very positive.
When PeopleCount reported on our focus groups it was really clear not
only what our employees thought but also why they thought that and what
they thought could be done about it. We left the focus groups with lots
of suggestions from our employees that we were then able to work with
PeopleCount to develop.
The feedback session that they ran with our Area Managers was really
innovative and energetic and it empowered our employees to really make
a difference in their area of responsibility.
The follow up project that PeopleCount have delivered for us has
meant that we have been able to develop our work around employee
engagement in key themed areas such as communication and leadership.
Through various means they have helped us to ensure that our employees
really know about and understand the work that we are doing. The
strategy that they devised for us and the design and delivery of the project
were first class.
I cannot recommend PeopleCount highly enough, we have been able to
engage our teams from the evidence of their opinion. We will definitely be
using PeopleCount again.
Aldi Store Operations 2015
14. Just a few other things…
Independent Workplace Investigations
Fairness is always a big issue in the work place and it is even more of a
sticking point around misconduct, complaint or performance issues. Our
team of vastly experienced internal investigators can tackle the issue giving
your staff the reassurance that the investigation is fair whilst removing a
challenging role from your managers workload and giving you confidence
in the information that you will receive.
Creativity Development
People have great ideas right across your organisation, we want to
bring the workplace creativity out of your staff. Our innovative Creative
Consultants Programme will open your people up to having ideas in a
completely new environment, giving them the tools and the self awareness
to really make a difference.
Exit interviews
As an independent company we are perfectly placed to help you
understand why your staff have decided to leave. We can facilitate
anything from an online survey, to a phone call or a face to face meeting
depending on your needs.
Events
If you like the idea of the way that Focus Groups could gather information
for you but need a larger event, why not combine the two. We can help
you to produce a larger scale event that allows you to really capture what
your people think. Don’t worry though we will make it fun as well!
Focus Group Packs
Do you want your managers to run your focus groups? If you think that you
have the right people for the role we will provide a meeting plan, supply
the equipment (including the technology), assist with reporting and ‘train
the trainers’ to make it really easy for your staff.
15.
16. We’d love to talk to you
about your people, just
get in touch.
info@peoplecount.org.uk