36. Web 2.0 and IT Often improvised Elaborately planned Communicative Technological Governance - Difficult Governance – Impossible $ $$$$$ Social Mechanical Web 2.0 IT
43. Some takeouts Enthusiasm counts – empower your doers Complacency isn’t an option – don’t bother being complacent Experience matters – get as much as you can You don’t need to take big risks – and you shouldn’t