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Enterprise Accessibility Round TableTales of Adventure in the Wild World of Big Business…
The Adventure of a Lifetime!    • Winning the Business Case    • Developing Policy and Process    • Training and Testing
The Adventure of a Lifetime!    1.   Where are we going?    2.   How do we get there?    3.   What lies ahead?    4.   Wha...
Winning the Business Case
Winning the Business Case     Where are we going?             • What kind of company are you?             • What are your ...
Winning the Business Case     How do we get there?       • The Accessibility Road Show!           • The risks           • ...
Winning the Business Case      What lies ahead?        •   Look for opportunity in innovation        •   Look for digital ...
Winning the Business Case   What did you experience?            •   Cabbages, oak trees, and apples            •   The bea...
Developing Policy and Process
Developing Policy and Process       Where are we going?               •   So you have your business case. Now what?       ...
Developing Policy and Process       How do we get there?       •   Adopting vs. Adapting.       •   Defining the scope.   ...
Developing Policy and Process        What lies ahead?        • Five Stages of Web Accessibility            • Denial - “PWD...
Developing Policy and Process     What did you experience?              •   Bad - a11y as last minute QA.              •  ...
Training and Testing
Training and TestingWhat did you experience?      3 Million Hours with Nothing to Show For It          • From design to di...
Training and Testing  Where are we going?         Users. Users. Users. Semper Paratus         • Why do you develop your pr...
Training and Testing  How do we get there?  Pesky Little Practical Details  • Testing as a core and not a process  • Inclu...
Training and Testing   What lies ahead?     Shore Up the Core     •   Are your users satisfied?     •   Can you do better ...
Questions?Elle Waters                 Denis Boudreau   Pratik PatelSimply Accessible           Deque Systems    Patel EZFi...
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a11yTO-Enterprise-Accessibility-Round-Table-Discussion-17NOV2012

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a11yTO-Enterprise-Accessibility-Round-Table-Discussion-17NOV2012

  1. 1. Enterprise Accessibility Round TableTales of Adventure in the Wild World of Big Business…
  2. 2. The Adventure of a Lifetime! • Winning the Business Case • Developing Policy and Process • Training and Testing
  3. 3. The Adventure of a Lifetime! 1. Where are we going? 2. How do we get there? 3. What lies ahead? 4. What did you experience?
  4. 4. Winning the Business Case
  5. 5. Winning the Business Case Where are we going? • What kind of company are you? • What are your primary business objectives? • How good are your relationships? • What are your primary risks, prioritized? • What does your company consider a game changing move? • How does the budget work? • Who are the deciders? • What are their key measures of success?
  6. 6. Winning the Business Case How do we get there? • The Accessibility Road Show! • The risks • The rewards • The humanity • The plan • Let accessibility be the solution to any problem! • Work harder than anyone else to find the answers! • Be a fixer, a resource, a collaborator! • Be a champion for your allies! • Be relentlessly positive! • Be fearless!
  7. 7. Winning the Business Case What lies ahead? • Look for opportunity in innovation • Look for digital governance and standards • Empower the User Champions • Build the business case, adapt, then build again • Soon there will be time for pragmatism, for realism, but not yet…
  8. 8. Winning the Business Case What did you experience? • Cabbages, oak trees, and apples • The beauty of a pilot • Six little characters can be huge • Get in early, adjust often • Look, I made a Flash movie!
  9. 9. Developing Policy and Process
  10. 10. Developing Policy and Process Where are we going? • So you have your business case. Now what? • a11y buy-in - management, team, etc. • Cherry picking your a11y standards. • WCAG 2.0, AODA, CDN govt. a11y Standard. • ISO/IEC 40500 – a game changer? • WCAG 2.0 - arid reading. • Achieving Conformance – Where to Start?
  11. 11. Developing Policy and Process How do we get there? • Adopting vs. Adapting. • Defining the scope. • ACS - Fighting the a11y Checklist Syndrome • Stakeholder accountability. • a11y in the lifecycle. • Breaking it down. Really.
  12. 12. Developing Policy and Process What lies ahead? • Five Stages of Web Accessibility • Denial - “PWD arent my target audience!” • Anger - “This is a barrier to my creativity!” • Bargaining - “Isnt level A enough?!” • Depression - “Its never good enough!” • Acceptance - “We can do this!”
  13. 13. Developing Policy and Process What did you experience? • Bad - a11y as last minute QA. • Good - a11y in the early stages. • The Power of Planning. • Organizational Changes. • Cultural Shifts – Resistance. • Pragmatism – Choosing your battles. • Baby Steps to Greatness.
  14. 14. Training and Testing
  15. 15. Training and TestingWhat did you experience? 3 Million Hours with Nothing to Show For It • From design to disaster; accolades to refunds • Redesigned components • Field tests to relaunch • Goal: “kill the competition” • Invention, innovation, execution
  16. 16. Training and Testing Where are we going? Users. Users. Users. Semper Paratus • Why do you develop your product? • In a group of ten users, at least one is likely to have a disability • A culture for the future • Reinvent yourself or fall behind or die
  17. 17. Training and Testing How do we get there? Pesky Little Practical Details • Testing as a core and not a process • Include users with disabilities in all aspects of product creation • Design/conception, and UX • Development • User accepted testing and disability specific testing • Unstructured and a/b testing • Post-production Feedback is a form of testing • Introspection, the beginning and the end • Expect to fall behind and plan to get ahead • Involve all—from design to testing • Tactics = self-direction, structured training, building internal and external expertise, social and professional networks, time for personal projects
  18. 18. Training and Testing What lies ahead? Shore Up the Core • Are your users satisfied? • Can you do better in the next iteration? • Are you taking shortcuts? • The cost of reinvention >= profit • Constant, accelerating changes in fields lead to shorter time for failure without building a foundation in knowledge and continuous rebuilding
  19. 19. Questions?Elle Waters Denis Boudreau Pratik PatelSimply Accessible Deque Systems Patel EZFire@Nethermind @dboudreau @ppatelelle@simplyaccessible.com db@deque.com pratikp1@gmail.com

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