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The Employer Brand Thingamajig
and the modern workplace
By Neha Asthana,
Talent, Employer Brand & Culture Specialist
Mumbai, India
E: neha.asthana@gmail.com
The Evolution of the Jobseeker
Jobseekers back then looked for..
Jobseekers back then looked for..
Contractual or Permanent Jobs
Jobs with benefits preferably
Jobs that required skilled/unskilled labour
Company transport preferred
Wages as agreed upon by the employer
Others
Jobseekers today look for..
Jobseekers today look for:
Job profiles that complement their career
aspirations.
Absolute clarity on the job role, compensation,
reporting & growth.
Knowledge of company culture & employee
satisfaction.
Proper interview feedback & candidate experience
The Evolution of the Employee
Employees Back then looked for…
Employees back then looked for
Job Security
Medical & health benefits
Company benefits like gratuity, pension, etc.
Stability
Large companies that promise lifelong employment
Other miscellaneous long term benefits
Employees today look for…
Employees today look for:
Interesting, Intelligent workplaces
Inspiring, Transparent & Communicative leadership.
Opportunities to learn & grow
Progressive HR/Company policies
Employees today look for:
Interesting Colleagues
Diversity
Opportunities to travel for work
Evolution of the Workplace
Workspaces back then..
Workspaces today..
The Employer Brand Thingamajig
at the modern workplace
An Employer Brand can be defined as the IMAGE of an
organization as a ‘Great place to work’ in the minds of:
Current employees and key stakeholders in the
internal ecosystem.
Active & passive candidates, clients, customers and
other key stakeholders in the external ecosystem.
What is Employer Branding?
It is your company’s resume / introduction to all
prospective future employees as also a brand
mission statement to all internal employees.
About how prospective/future employees of your
company identify, perceive, recall & appreciate your
company value as an employer of choice.
What is your Employer Brand all about?
What is your Employer Brand all about?
What Market leaders are saying..
 G.E – Imagination at Work
 “Culture is to recruiting as product is to marketing.” –
HubSpot
 I am JP Morgan – JP Morgan
 Our Superstars are a little different from your
superstars – Intel
 At Work, at Play, at Microsoft
 The Geek shall inherit the earth - Google
Study your employer brand to create
your brand:
 What differentiates us?
 What do we want to be known for?
 What does talent today look for?
 Are we communicating what we wish to be known
for or seen as?
My Favourite Quote that Sums It All.
“ We believe that it’s really important to come
up with core values that you can commit to.
And by commit, we mean that you’re willing
to hire and fire based on them. If you’re
willing to do that, then you’re well on your
way to building a company culture that is in
line with the brand you want to build.”
– Tony Hsieh, CEO, Zappos
It is Everyone’s Business!
• The employer brand proposition also needs
ambassadors & executors, right from the CEO
to the Managers to Fresh recruits!
• A Top down approach works effectively in
communicating the company’s value
proposition.
Here to stay, Not a fad!
Here to stay, Not a fad!
 When Jack Welch made Six Sigma a fundamental part of G.E's
functioning almost 2 decades ago, I'm sure he had the vision to see
that it was indispensable & not just a fashion
statement/experiment.
With the continuously evolving workforce, emigrating global
cultures, advent of Gen Y & Gen Z who look beyond just money -
there is a sea change that is gearing towards age old
HR/management practices towards the EVP.
And no amount of trying to make Noah's ark to preserve the old
will do any good. You need to surf the waves! And how. It needs to
be made into a way of life, just like crash diets don't work.
Don’t need Employer Branding?
Even if you're able to attract talent, is that talent
staying with you?
Are you communicating to the right audiences with
the right value proposition?
Is your unofficial brand delivering your EVP?
Don’t need Employer Branding?
If You think you're able to attract talent easily, & don't
need this? Think again.
Also, If you're able to attract talent, is that talent
staying with you? Is your employer brand delivering on
its promise? The employer brand proposition also
needs ambassadors & executors, right from the CEO to
the Manager.
Don’t need Employer Branding?
As a company, you put thought, R & D, & whatnot into
your products/services right? After sales, you even take
the pain to keep customer service on their toes which
deals with aggravated customers, gives them
resolutions until they are 'happy customers' who will
buy again/continue to buy from you. What happens
when the very employees who deliver to these
customers don’t know of your Brand proposition?
Employees join on a great brand promise, but leave
due to poor/incapable managers. But you know that.
Why you NEED to get hitched onto
the Employer Brand-wagon
Social Advantaging!
Social Advantaging!
Your employees are using the many social platforms
available today to talk about their employee
experience at your company, case in point : Glassdoor.
Is your messaging & your employee messaging
reflecting the same message? You may be calling
yourself a great place to work but your employees may
be communicating otherwise online.
Employee Experience / Testimonials are now openly
available online to anyone (even your customers to
read) who wishes to know the integrity of your
company employee programs & culture health!
Visible (BIG) Data Drivers
Visible (BIG) Data Drivers
Did you know: The company background
data/information your release to prospective
employees / customers is now not the only source of
data for them.
Sites like LinkedIn, Glassdoor, etc offer rich talent
data & workforce analytics for free that reflect
metrics like employee longevity at your company,
gender parity & equal opportunity hiring, companies
your employees go to once they leave you, etc
Visible (BIG) Data Drivers
Are you ready for these metrics to be released to the
public? It doesn’t matter, they already are! Time to
inspect the health of your EVP programs & fix that once
& for all!
That Social employee of yours is your company brand
ambassador but will also keep you honest, case in point
Glassdoor & similar platforms where you too are getting
dynamically rated! :)
Leverage that currency to showcase your progressive
work practices & employee happiness quotients. And
keep it real! Employee experiences are online now!
Consumer Brand & Employee Brand
convergence
Consumer Brand & Employee Brand
convergence
If your company brand talks about excellence, innovation,
growth & many more wonderful aspects that define your
brand - Your employee brand needs to follow suit.
Your customers are not only observing your Business Reps,
but also your employees to get a feel of how happy your
employees are which directly results in how they service
your customers!
Like Sir Richard Branson once said, “Clients do not come
first. Employees come first. If you take care of your
employees, they will take care of the clients.”
Consumer Brand & Employee Brand
convergence
How your employees feel & hence conduct
themselves is a reflection of the brand then!
Googlers are Googlers, for a reason, for eg. They all
embody the Google promise, culture & learning.
Ensure your employees are communicating in general
what you want your brand to communicate to your
customers!
The Process
Identify Company Values that you won’t
negotiate/compromise on.
Communicate it to internal & external stakeholders,
customers & current/prospective employees.
Work to implement them & entrench them in the
company DNA by way of routine way of working.
Hire/Fire/Retain/Manage in a way that reflects these
values, everyday.
Thank You!
For more such fun posts: Follow me on
https://www.linkedin.com/in/nehasthana/

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The Employer Branding Thingamajig - By Neha Asthana

  • 1. The Employer Brand Thingamajig and the modern workplace By Neha Asthana, Talent, Employer Brand & Culture Specialist Mumbai, India E: neha.asthana@gmail.com
  • 2. The Evolution of the Jobseeker
  • 3. Jobseekers back then looked for..
  • 4. Jobseekers back then looked for.. Contractual or Permanent Jobs Jobs with benefits preferably Jobs that required skilled/unskilled labour Company transport preferred Wages as agreed upon by the employer Others
  • 6. Jobseekers today look for: Job profiles that complement their career aspirations. Absolute clarity on the job role, compensation, reporting & growth. Knowledge of company culture & employee satisfaction. Proper interview feedback & candidate experience
  • 7. The Evolution of the Employee
  • 8. Employees Back then looked for…
  • 9. Employees back then looked for Job Security Medical & health benefits Company benefits like gratuity, pension, etc. Stability Large companies that promise lifelong employment Other miscellaneous long term benefits
  • 11. Employees today look for: Interesting, Intelligent workplaces Inspiring, Transparent & Communicative leadership. Opportunities to learn & grow Progressive HR/Company policies
  • 12. Employees today look for: Interesting Colleagues Diversity Opportunities to travel for work
  • 13. Evolution of the Workplace
  • 16.
  • 17. The Employer Brand Thingamajig at the modern workplace
  • 18. An Employer Brand can be defined as the IMAGE of an organization as a ‘Great place to work’ in the minds of: Current employees and key stakeholders in the internal ecosystem.
  • 19. Active & passive candidates, clients, customers and other key stakeholders in the external ecosystem.
  • 20. What is Employer Branding? It is your company’s resume / introduction to all prospective future employees as also a brand mission statement to all internal employees. About how prospective/future employees of your company identify, perceive, recall & appreciate your company value as an employer of choice.
  • 21. What is your Employer Brand all about?
  • 22. What is your Employer Brand all about?
  • 23. What Market leaders are saying..  G.E – Imagination at Work  “Culture is to recruiting as product is to marketing.” – HubSpot  I am JP Morgan – JP Morgan  Our Superstars are a little different from your superstars – Intel  At Work, at Play, at Microsoft  The Geek shall inherit the earth - Google
  • 24. Study your employer brand to create your brand:  What differentiates us?  What do we want to be known for?  What does talent today look for?  Are we communicating what we wish to be known for or seen as?
  • 25.
  • 26. My Favourite Quote that Sums It All. “ We believe that it’s really important to come up with core values that you can commit to. And by commit, we mean that you’re willing to hire and fire based on them. If you’re willing to do that, then you’re well on your way to building a company culture that is in line with the brand you want to build.” – Tony Hsieh, CEO, Zappos
  • 27. It is Everyone’s Business! • The employer brand proposition also needs ambassadors & executors, right from the CEO to the Managers to Fresh recruits! • A Top down approach works effectively in communicating the company’s value proposition.
  • 28. Here to stay, Not a fad!
  • 29. Here to stay, Not a fad!  When Jack Welch made Six Sigma a fundamental part of G.E's functioning almost 2 decades ago, I'm sure he had the vision to see that it was indispensable & not just a fashion statement/experiment. With the continuously evolving workforce, emigrating global cultures, advent of Gen Y & Gen Z who look beyond just money - there is a sea change that is gearing towards age old HR/management practices towards the EVP. And no amount of trying to make Noah's ark to preserve the old will do any good. You need to surf the waves! And how. It needs to be made into a way of life, just like crash diets don't work.
  • 30. Don’t need Employer Branding? Even if you're able to attract talent, is that talent staying with you? Are you communicating to the right audiences with the right value proposition? Is your unofficial brand delivering your EVP?
  • 31. Don’t need Employer Branding? If You think you're able to attract talent easily, & don't need this? Think again. Also, If you're able to attract talent, is that talent staying with you? Is your employer brand delivering on its promise? The employer brand proposition also needs ambassadors & executors, right from the CEO to the Manager.
  • 32. Don’t need Employer Branding? As a company, you put thought, R & D, & whatnot into your products/services right? After sales, you even take the pain to keep customer service on their toes which deals with aggravated customers, gives them resolutions until they are 'happy customers' who will buy again/continue to buy from you. What happens when the very employees who deliver to these customers don’t know of your Brand proposition? Employees join on a great brand promise, but leave due to poor/incapable managers. But you know that.
  • 33. Why you NEED to get hitched onto the Employer Brand-wagon
  • 35. Social Advantaging! Your employees are using the many social platforms available today to talk about their employee experience at your company, case in point : Glassdoor. Is your messaging & your employee messaging reflecting the same message? You may be calling yourself a great place to work but your employees may be communicating otherwise online. Employee Experience / Testimonials are now openly available online to anyone (even your customers to read) who wishes to know the integrity of your company employee programs & culture health!
  • 37. Visible (BIG) Data Drivers Did you know: The company background data/information your release to prospective employees / customers is now not the only source of data for them. Sites like LinkedIn, Glassdoor, etc offer rich talent data & workforce analytics for free that reflect metrics like employee longevity at your company, gender parity & equal opportunity hiring, companies your employees go to once they leave you, etc
  • 38. Visible (BIG) Data Drivers Are you ready for these metrics to be released to the public? It doesn’t matter, they already are! Time to inspect the health of your EVP programs & fix that once & for all! That Social employee of yours is your company brand ambassador but will also keep you honest, case in point Glassdoor & similar platforms where you too are getting dynamically rated! :) Leverage that currency to showcase your progressive work practices & employee happiness quotients. And keep it real! Employee experiences are online now!
  • 39. Consumer Brand & Employee Brand convergence
  • 40. Consumer Brand & Employee Brand convergence If your company brand talks about excellence, innovation, growth & many more wonderful aspects that define your brand - Your employee brand needs to follow suit. Your customers are not only observing your Business Reps, but also your employees to get a feel of how happy your employees are which directly results in how they service your customers! Like Sir Richard Branson once said, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
  • 41. Consumer Brand & Employee Brand convergence How your employees feel & hence conduct themselves is a reflection of the brand then! Googlers are Googlers, for a reason, for eg. They all embody the Google promise, culture & learning. Ensure your employees are communicating in general what you want your brand to communicate to your customers!
  • 42. The Process Identify Company Values that you won’t negotiate/compromise on. Communicate it to internal & external stakeholders, customers & current/prospective employees. Work to implement them & entrench them in the company DNA by way of routine way of working. Hire/Fire/Retain/Manage in a way that reflects these values, everyday.
  • 43. Thank You! For more such fun posts: Follow me on https://www.linkedin.com/in/nehasthana/

Notas do Editor

  1. You think you're able to attract talent easily, & don't need this? Think again. As a company, you put thought, R & D, & whatnot into your products/services right? After sales, you even take the pain to keep customer service on their toes which deals with aggravated customers, gives them resolutions until they are 'happy customers' who will buy again/continue to buy from you. So even if you're able to attract talent, is that talent staying with you? Is your employer brand delivering on its promise? The employer brand proposition also needs ambassadors & executors, right from the CEO to the Manager. Employees join on a great brand promise, but leave due to poor/incapable managers. But you know that.
  2. You think you're able to attract talent easily, & don't need this? Think again. As a company, you put thought, R & D, & whatnot into your products/services right? After sales, you even take the pain to keep customer service on their toes which deals with aggravated customers, gives them resolutions until they are 'happy customers' who will buy again/continue to buy from you. So even if you're able to attract talent, is that talent staying with you? Is your employer brand delivering on its promise? The employer brand proposition also needs ambassadors & executors, right from the CEO to the Manager. Employees join on a great brand promise, but leave due to poor/incapable managers. But you know that.
  3. That Social employee of yours is your company brand ambassador but will also keep you honest, case in point Glassdoor & similar platforms were you too are getting dynamically rated! :) Leverage that currency to showcase your progressive work practices & employee happiness quotients. And keep it real! Employee experiences are online now!
  4. That Social employee of yours is your company brand ambassador but will also keep you honest, case in point Glassdoor & similar platforms were you too are getting dynamically rated! :) Leverage that currency to showcase your progressive work practices & employee happiness quotients. And keep it real! Employee experiences are online now!
  5. Do not think you can brush the high employee attrition numbers under the carpet anymore. You aren't the only one giving information on what goes on in your company...sites like even Linkedin show tons of Analytics on how long do employees stay with you & what companies do they most commonly move to. Ensure that your company is not telling a story that the data contradicts!