Personal Information
Organização/Local de trabalho
Greater St. Louis Area United States
Setor
Finance / Banking / Insurance
Site
www.picnigeria.com
Sobre
Over 24 years Enterprise Business Process Improvement & Lean Six Sigma leadership; Prince 2, PMP, (project management practitioner); MBA
Eke is a globally acclaimed Lean Six Sigma & ISO 9001 leader, with business process improvement experience spanning over 20 years across manufacturing, oil & gas & financial services both in USA & Nigeria. Currently a member of Process Improvement Consulting (PIC) Group, He leads PIC’s work in the government & private sector. He has responsibility for all PIC’s work under the Nigerian & US Offices. Hubert has excellent project management & leadership skills, strategy crafting & execution skills. An alumni of IMD Lausanne Switzerland & SIUE Illinois USA,...
Marcadores
customer experience
customer service
service paradigms
service delivery in financial services
customer emotions
experience banking
service mission
leading service delivery
solutions providers
customer satisfaction
customer journey mapping
financial services
service vision
self management
aligned and misaligned life
problem solvers
customer relationship management
banking and customer experience
service design
innovation
self challenge
creativity
inner strength
banking operations
master class series
winning teams
corporate transformation
business process
lean six sigma
goal alignment
mystery shopping
winning performance
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Apresentações
(3)Documentos
(1)Gostaram
(2)Process Improvement Consulting Solutions
Process Improvement Consulting
•
Há 11 anos
Problem Solving PowerPoint PPT Content Modern Sample
Andrew Schwartz
•
Há 15 anos
Personal Information
Organização/Local de trabalho
Greater St. Louis Area United States
Setor
Finance / Banking / Insurance
Site
www.picnigeria.com
Sobre
Over 24 years Enterprise Business Process Improvement & Lean Six Sigma leadership; Prince 2, PMP, (project management practitioner); MBA
Eke is a globally acclaimed Lean Six Sigma & ISO 9001 leader, with business process improvement experience spanning over 20 years across manufacturing, oil & gas & financial services both in USA & Nigeria. Currently a member of Process Improvement Consulting (PIC) Group, He leads PIC’s work in the government & private sector. He has responsibility for all PIC’s work under the Nigerian & US Offices. Hubert has excellent project management & leadership skills, strategy crafting & execution skills. An alumni of IMD Lausanne Switzerland & SIUE Illinois USA,...
Marcadores
customer experience
customer service
service paradigms
service delivery in financial services
customer emotions
experience banking
service mission
leading service delivery
solutions providers
customer satisfaction
customer journey mapping
financial services
service vision
self management
aligned and misaligned life
problem solvers
customer relationship management
banking and customer experience
service design
innovation
self challenge
creativity
inner strength
banking operations
master class series
winning teams
corporate transformation
business process
lean six sigma
goal alignment
mystery shopping
winning performance
Ver mais