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Reading the Tea Leaves:
      Is Privacy Regulation
      on Track for Web 3.0?

ABA 2011 Consumer Protection Conference


                               Saira Nayak
                               Nayak Strategies
The US Data Protection Framework

1.  Federal Laws & Regs – COPPA, HIPAA, etc.
2.  Federal Guidance – FTC, Commerce Reports
3.  State analogues to federal laws - e.g. CA’s SB1
4.  State Data Breach & Security laws
5.  Marketing Communications laws – TCPA, CAN-
SPAM, Junk Fax Protection Act etc.
6.  Laws Compelling Disclosure – ECPA, FOIA
7.  Self-Regulatory frameworks - Digital Advertising
Alliance (www.aboutads.com), BBB Interest Based
Advertising Project, NAI
Criticisms of a Sectoral System
•  Technological Relevancy
•  Inefficient oversight by regulators and
   overlapping regulatory obligations
•  Inadequate or insufficient enforcement
   mechanisms

Will the proposed frameworks identified in
the FTC Report and Commerce Green
Paper address these criticisms?
Yes, to some extent.
Web 1.0


                        Published Content   Website




•    The mostly “read-only” web
•    One way interaction between websites and users
•    1996 - 250,000 sites, 45 million users
•    Privacy concerns: ID theft, spam, spyware
•    FTC approach: notice & choice, harms-based
Web 2.0                     Website
                                                      Affiliate


                      Published Content
                                                         Website
                                          Website        Affiliate

                      Uploaded Content



•    The ”read-write” or social web
•    Two-way interaction between users and websites
•    2009 – over 250 million sites, nearly 2 billion users
•    90 trillion emails sent, 1 billion videos viewed on YouTube
•    Privacy concerns: new business models (OBA, geo-marketing)
•    FTC approach: FTC Privacy Report
Web 3.0 - Characteristics
•  The Semantic Web – web technologies that help
computers understand the meaning or “semantics”
of information.

•  The Personalized Web – web technologies that
become more customized to personal preferences
and are easier to use.

•  The Visual Web – web technologies that highlight
the convergence of the physical and virtual world.
E.g. video that is disseminated widely across
platforms - TVs, laptops, tablets, mobile devices
Web 3.0
“The Semantic Web is a web of data that can
  be processed directly and indirectly by
  machines…”
                          - Tim Berners-Lee
Web 2.0 - Search




      Algorithmic search result
Web 3.0 - Search
        Algorithmic search result




        Local search result




         Social search result
FTC Privacy Report
“A forward-looking policy vehicle for
  approaching privacy in light of new
    practices and business models.”
         -FTC Privacy Report, page 39

The Challenge: Creating a framework
that protects consumer privacy and
fosters innovation at the same time…
FTC Privacy Framework

Four “building-blocks” of the FTC’s
proposed privacy framework:
    •  Scope
    •  Privacy by Design
    •  Simplified Choice
    •  Transparency
Commerce Green Paper
Four policy recommendations:
•  Encouraging consumer trust through a
   revitalized set of FIPPs
•  Encouraging development of voluntary
   codes of conduct; PPO
•  Global privacy interoperability
•  Ensure that security breach notification
   rules are nationally consistent
Scope
FTC – Commercial entities that collect or use
consumer data that can be reasonably linked
to a consumer, computer or other device.”
Reading the tea leaves…
•  Increased use of online and offline data in
   web 3.0 personalization
•  The evolution of the “reasonably linked”
   concept will be particularly important
•  Concern: what if there is no nexus between
   the consumer and the computer/device
Privacy by Design/ FIPPs v. 2
FTC Report – emphasize consumer privacy
at “every stage” of product development
Commerce –a revitalized FIPPs for Web 3.0
Reading the tea leaves…
•  Rising role for Access in Privacy 3.0
•  Data portability will provide a new area
   for companies to compete and innovate
•  Concern: Companies will need to balance
   personalization with privacy in Web 3.0
Simplified Choice
FTC recommends that choice be offered in a
timely and contextually relevant manner.
Reading the tea leaves…
•  The list of “commonly accepted practices”
   will get broader with Web 3.0
•  Innovation in choice mechanisms that
   promote information flow
•  Concern: Will initiatives like “Do-Not-Track”
   cause users to opt-out entirely from the
   “Semantic Web”?
Transparency
Both reports see a strong relation between
transparency and informed choice.
Reading the tea leaves…
•  Definition of “material change” will continue
   to evolve based on web habits
•  Expanded definition of privacy notice to
   include alternate notice mechanisms (just in
   time, short notices for mobile), etc.
•  Larger role for machine readable policies
On Track?
Generally, yes.
Suggestions to stay that way?
•  Continue close interaction with industry
   to address technological relevancy concerns
•  Address enforcement gaps with expanded
   role for voluntary, self-regulatory regimes
•  Encourage the development of privacy as a
   competitive differentiator for web 3.0
   technologies.

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Privacy On Track (Revised 1.27.11) Saira Nayak Aba Consumer Meeting

  • 1. Reading the Tea Leaves: Is Privacy Regulation on Track for Web 3.0? ABA 2011 Consumer Protection Conference Saira Nayak Nayak Strategies
  • 2. The US Data Protection Framework 1.  Federal Laws & Regs – COPPA, HIPAA, etc. 2.  Federal Guidance – FTC, Commerce Reports 3.  State analogues to federal laws - e.g. CA’s SB1 4.  State Data Breach & Security laws 5.  Marketing Communications laws – TCPA, CAN- SPAM, Junk Fax Protection Act etc. 6.  Laws Compelling Disclosure – ECPA, FOIA 7.  Self-Regulatory frameworks - Digital Advertising Alliance (www.aboutads.com), BBB Interest Based Advertising Project, NAI
  • 3. Criticisms of a Sectoral System •  Technological Relevancy •  Inefficient oversight by regulators and overlapping regulatory obligations •  Inadequate or insufficient enforcement mechanisms Will the proposed frameworks identified in the FTC Report and Commerce Green Paper address these criticisms? Yes, to some extent.
  • 4. Web 1.0 Published Content Website •  The mostly “read-only” web •  One way interaction between websites and users •  1996 - 250,000 sites, 45 million users •  Privacy concerns: ID theft, spam, spyware •  FTC approach: notice & choice, harms-based
  • 5. Web 2.0 Website Affiliate Published Content Website Website Affiliate Uploaded Content •  The ”read-write” or social web •  Two-way interaction between users and websites •  2009 – over 250 million sites, nearly 2 billion users •  90 trillion emails sent, 1 billion videos viewed on YouTube •  Privacy concerns: new business models (OBA, geo-marketing) •  FTC approach: FTC Privacy Report
  • 6. Web 3.0 - Characteristics •  The Semantic Web – web technologies that help computers understand the meaning or “semantics” of information. •  The Personalized Web – web technologies that become more customized to personal preferences and are easier to use. •  The Visual Web – web technologies that highlight the convergence of the physical and virtual world. E.g. video that is disseminated widely across platforms - TVs, laptops, tablets, mobile devices
  • 7. Web 3.0 “The Semantic Web is a web of data that can be processed directly and indirectly by machines…” - Tim Berners-Lee
  • 8. Web 2.0 - Search Algorithmic search result
  • 9. Web 3.0 - Search Algorithmic search result Local search result Social search result
  • 10. FTC Privacy Report “A forward-looking policy vehicle for approaching privacy in light of new practices and business models.” -FTC Privacy Report, page 39 The Challenge: Creating a framework that protects consumer privacy and fosters innovation at the same time…
  • 11. FTC Privacy Framework Four “building-blocks” of the FTC’s proposed privacy framework: •  Scope •  Privacy by Design •  Simplified Choice •  Transparency
  • 12. Commerce Green Paper Four policy recommendations: •  Encouraging consumer trust through a revitalized set of FIPPs •  Encouraging development of voluntary codes of conduct; PPO •  Global privacy interoperability •  Ensure that security breach notification rules are nationally consistent
  • 13. Scope FTC – Commercial entities that collect or use consumer data that can be reasonably linked to a consumer, computer or other device.” Reading the tea leaves… •  Increased use of online and offline data in web 3.0 personalization •  The evolution of the “reasonably linked” concept will be particularly important •  Concern: what if there is no nexus between the consumer and the computer/device
  • 14. Privacy by Design/ FIPPs v. 2 FTC Report – emphasize consumer privacy at “every stage” of product development Commerce –a revitalized FIPPs for Web 3.0 Reading the tea leaves… •  Rising role for Access in Privacy 3.0 •  Data portability will provide a new area for companies to compete and innovate •  Concern: Companies will need to balance personalization with privacy in Web 3.0
  • 15. Simplified Choice FTC recommends that choice be offered in a timely and contextually relevant manner. Reading the tea leaves… •  The list of “commonly accepted practices” will get broader with Web 3.0 •  Innovation in choice mechanisms that promote information flow •  Concern: Will initiatives like “Do-Not-Track” cause users to opt-out entirely from the “Semantic Web”?
  • 16. Transparency Both reports see a strong relation between transparency and informed choice. Reading the tea leaves… •  Definition of “material change” will continue to evolve based on web habits •  Expanded definition of privacy notice to include alternate notice mechanisms (just in time, short notices for mobile), etc. •  Larger role for machine readable policies
  • 17. On Track? Generally, yes. Suggestions to stay that way? •  Continue close interaction with industry to address technological relevancy concerns •  Address enforcement gaps with expanded role for voluntary, self-regulatory regimes •  Encourage the development of privacy as a competitive differentiator for web 3.0 technologies.