2. Outsource Digital Outsource SMART
Outsource Telecoms Outsource Finance
Outsource
Information Technology
Outsource
Audio Branding
3. THE COMPANY
Outsource Group is an innovative
office automation specialist company,
and is the first choice for turnkey
business automation solutions. Through
outstanding service, competitive pricing
and a vast distribution network they
have developed a trusted and respected
brand - driven by integrity, teamwork,
and innovation.
The Company was founded by
Ryan Pickford in 2004 and launched as
Outsource Digital, in a small rented office
with four staff members, one desk and
one phone. Their hard work, dedication
and exceptional service resulted in the
company experiencing rapid growth by
securing some key founding accounts
at the outset that are still with them
today. Proud of their South African roots,
they are responsibly involved in their
community.
Over the years the company reinvent-
ed itself ahead of the evolution of the
industry, and their agility and foresight
has contributed to their phenomenal
growth. Restructured in 2010 as the
Outsource Group, the company
diversified into relevant extensions to
the original Outsource Digital business.
Outsource Digital remains a top
supplier of faxes, copiers, duplicators and
printers; able to provide networked copy,
print, fax and scan solutions in small,
medium or large environments.
Outsource Digital has won Toshiba Top
Dealer Awards four years running, and is
the No. 1 reseller for Toshiba copiers in
South Africa and Africa
Outsource SMART has been appointed
by Samsung Electronics South Africa
as their Solutions Integrator and
Distribution Partner for Southern Africa.
As the Solutions Integrator, Outsource
SMART operates as a partner who
brings together the technology and
components of the Samsung Education
offering. We commercially package,
market and distribute the Samsung
Education Solution to schools and
educational institutions wishing to
digitize learning environments through a
network of re-sellers country wide.
Outsource Telecoms focuses on
complete PABX and digital telephones,
Voice and Data Solution and is a
Platinum Samsung reseller for PABX.
In addition to Outsource Digital and
Outsource Telecoms, they have
expanded into and are seeing rapid
growth within Outsource Finance which
offers rental financing solutions for all
operational equipment, as well as
Outsource Connect which offers IT
Hardware and Software Solutions
including Data Connectivity.
Outsource Group Customer Support
and Service has extensive reach across
Southern Africa offering superior after
sales service and support through a team
of on-site, highly qualified technical
experts offering a 4 hour response time
along with preventative maintenance
programs.
Their unique “One Touch Point”
customer service approach is a key
differentiator in the industry, customers
deal with one person, one company for
all services and centralized billing across
all their business solutions.
As seen in a recent staff survey, the
Outsource Group team is extremely
motivated and loyal with an unparalleled
dedication to customer excellence. By
being the most preferred company to
work for, they aim to add value to their
employees’ lives.
B.E.E. Status: Outsource Group B.E.E.
Status is level 4 contributor.
Outsource
Group
Outsource
Digital
Outsource
SMART
Outsource
Telecoms
Outsource
Finance
Outsource IT
Outsource
Connect
Outsource
Audio Branding
Corporate Structure 2015
Provides a complete office automation product
range to suit all your business requirements
As the Solutions Integrator, operates as a
partner who brings together the technology and
components of the Samsung Education offering
Provides a complete Office PABX, Voice and
Data Solution
Rental financing solutions for office
equipment
Outsource IT offers the most affordable and
reliable way to solve all your IT related
problems
IT Hardware and Software Solutions including
Data Connectivity
CORE: Our current
core business
areas
EXPANSION: Our
current growth and
future expansion
areas
B.E.E. Status: Outsource Group B.E.E. Status is level 3 contributor as per S.E.E.S.A.
“Message-on-Hold” marketing platforms
4. COPIERS AND
MULTIFUNCTION PRINTERS
COPY, PRINT, FAX, SCAN
Outsource Digital provides a complete
office automation product range of
faxes, copiers, scanners, duplicators and
printers to suit all your business
requirements by providing solutions for
small, medium or large environments.
As the No. 1 reseller for Toshiba
copiers they specialize in a wide range of
products. Outsource Digital offers an
extensive range of machines with the
most popular models being the
Studio355/455 BW MFP Series and the
Studio6530C MFP Series which delivers
accelerated productivity colour wizard
MFP
E-STUDIO357/457 Series, compact in
size but enormous output
The e-STUDIO357/457 Series simply
streamlines operations and boosts
productivity to an all-new level. This new
line of small, compact MFPs is designed
to occupy less space while handling more
work with Network printing and colour
scanning that comes standard. Toshiba’s
unique ultrafine toner technology
delivers crisp and clear prints.
User-friendly and fiercely competitive
ease of use are the defining characteris-
tic of the e-STUDIO357/457 Series.
Small and medium size workgroups
can make fast work of complicated jobs.
The graphical user interface is simple to
use. The 8.5” WVGA colour control panel
makes multiple functions easy to
navigate with its large icons and buttons.
Its extended, tilt-adjustable range can be
adapted for each user and meets the
Section 508 disability act.
Single footprint, multiple functions can
be performed simultaneously - print and
fax, print and scan, copy and scan, you
name it. Frequently performed tasks can
be pre-programmed for swift execution,
every time. More options can be added,
such as walk-up faxing, PC-LAN faxing,
and advanced scanning to MS Word, MS
Excel & Searchable PDF. Choose from
copy and print speeds of 35 and 45 ppm.
E-STUDIO6550C, the accelerated
productivity colour wizard MFP
Design based on Toshiba's unique Human
Centric concept that puts users at
the centre of MFP research and
development, the e-Studio6550C
exceed consumer expectations through
unprecedented speed, productivity,
image quality, outstanding reliability,
operational ease, security, TCO(Total Cost
of Ownership), management, quietness,
eco efficiency and system integration.
Despite the high level functionality the
e-Studio6550C is easy to use with highly
intuitive controls through a large 10.4”
SVGA TFT colour touch panel that allows
at-a-glance confirmation of setting and
scanning results.
The colour functionality offers up to
1200dpi printing, with the ICC profile
allowing customization of colour
conversion that precisely matches your
colour selections (without a human
touch) when printing from a PC, with the
newly developed toner ingredients
automatically blended exclusively for
vivid results.
The CMYK toner units and paper in the
new tandem large capacity feeder can be
replenished on the fly without stopping
the machine thus reducing downtime
and no interruption to high productivity
printing. The standard RADF offers high
productive dual-sided original scanning
and printing at literally the same speed
as single-sided jobs.
The phenomenal print and copy
speeds based on A4 size, print at 65 ppm
for colour and 75 for BW, scanning
speeds are even faster at 77 ppm at
300dpi.
The e-Studio6550C is compliant with
the Energy Star Program and free of
environmentally harmful materials in line
with the ROHS. The low-temperature
toner contributes to reduced energy
consumption and the IH fuser technology
accelerates warm-up time and reduces
running costs.
Integration with existing network
environment are integral to achieving
superior performance from advanced
MFPs, the e-Studio6550C’s open
architecture e-Bridge, enables easy
integration in wide-ranging working
environments.
www.outsourcedigital.co.za
5. OTHER PRODUCTS & SURVEILLANCE
AND SECURITY SOLUTIONS:
Other Products / Solutions
Computers / Servers: In addition to the
office automation offerings, Outsource
Group completes the total business
solutions package by offering a range of
award winning Desktops, Laptops and
related hardware as in servers and data
storage services assisting you in securing
the most effective and affordable
software.
Software: Print Audit is the world's
most comprehensive suite of print
tracking products. Its three components
Analysis, Reduction and Recovery can be
purchased individually or as a suite. Print
Audit supports all 32-bit versions of
Windows and Mac OS X 10.3.9 and
above. Print Audit is easily installed
across any number of machines and
tracks 100% of printing, including local,
networked, USB and direct to IP. The
network push-install tool with security
that cannot be overridden has support
for SQL or Access back-ends and does not
require a print server.
Enhanced applications which are
optional cover cameras with built in VoIP
which enables two way communications,
the footage can be reviewed remotely,
be linked to your security service for a
faster response or you can alert the
trespassers directly that they are being
monitored. Finally digital analytics enable
a video to identify specific shapes to
trigger recording of any activity through
sensors that recognise the defined shape
and sizes.
Access control: Gone are the days of
your employees clocking in and out of
their workplace or wondering who
accessed your premises when and for
how long. Simply install a T50 Fingerprint
Access control device or a Terminal
Biometric Nitgen Fingerkey and your
employees can move swiftly through the
process and you always have the data at
your fingertips.
Generators - Along with the possibili-
ties of load shedding and frequent
outages, your business needs to continue
operating. Outsource Group offers a
range of powerful generators to keep
your business up and running regardless.
SURVEILLANCE
AND SECURITY SOLUTIONS
CCTV: In today’s world Surveillance and
Security products are key factors for
protecting your family, staff, and assets,
ensuring their safety and security 24/7.
The products are easy to install and
maintain and provide peace of mind for
the business and home owner. There are
various options available to consumers
depending on their needs and budget
parameters. Analogue CCTV is more cost
effective to install, easier to operate and
maintain. However the limitations of
analogue are that it records only one
track at a time, it has a lower frame rate
and spatial resolution compared to the
digital options. Additional limitations are
no video analytics are possible with
analogue nor can the files be manipulat-
ed or transmitted.
The ideal security option is digital CCTV
since digital is far more flexible, offers
recording in a higher definition of
multiple tracks. When selecting your
digital CCTV cameras there are additional
factors available such as storage capacity,
definition (mega pixels) and the frame
rate. The top of the range digital CCTV
camera available is an IP CCTV, this is a
wireless device which offers a more cost
effective installation and has streaming
video allowing remote viewing at all
times.
6. As the Solutions Integrator, Outsource
SMART operates as a partner who
brings together the technology and
components of the Samsung Education
offering. We commercially package,
market and distribute the Samsung
Education Solution to schools and
educational institutions wishing to
digitize learning environments through a
network of re-sellers country wide.
Our direct distribution allows us to offer
our customers full access to Samsung
We are committed to becoming the
number one Education Solutions
provider in South Africa, and across
Africa. Outsource SMART will achieve this
through unparalleled product offerings,
service and support.
Tablets, phones, screens and accessories.
Thus providing our customers the benefit
of purchasing from a Tier 1 distributor
whose focus is driving the Samsung
Education Solution roll out to schools
throughout South Africa.
Outsource SMART provides you with a
one stop shop for technology, and in turn
simplifies your administration needs by
offering you one bill from one company.
Outsource SMART has been appointed by Samsung Electronics South Africa as their
Solutions Integrator and Distribution Partner for Southern Africa.
www.outsourcesmart.co.za
7. Education WIFI Systems
Samsung School Solution
Devices & Accessories
Audio & Visual
Printing & Mobile Printing
Mobile Device Management
Training
Service
Support SLA
Content
Outsource SMART
Solutions:
Services:
8. Outsource Telecoms –
PABX, VoIP and IP
In a fast moving world the speed and
efficiency of business communications
are vital to the success and productivity
of every small, medium and large
business and homes. Enterprise
networks based on the Internet Protocol
technology are at the forefront of
delivering these requirements.
The ideal combination and deployment
of an IP convergent network require
integration of network elements, current
IP protocols and having the relevant
systems in place to manage data, voice
and video traffic for multimedia
applications thus ensuring a reliable
and cost effective solution.
Outsource Telecoms is the leader in
partnering to deliver the systems and
expertise needed by many companies in
this area. By offering a wide range of high
quality and affordable solutions,
Outsource Telecoms has an outstanding
record of helping companies identify
affordable solutions to their
communication needs while presenting
extremely high cost savings that amortize
the investment over a very short period
of time, often showing immediate
payback.
THE OFFICESERV 7000 SERIES FROM
SAMSUNG
The OfficeServ 7000 Series from
Samsung has a comprehensive range of
features and functionality that offers
an affordable solution for any size
organization. The OfficeServ 7000 Series
to suit different requirements
immediately or over time.
IP PHONES:
SMT-i5220 IP telephone
The SMT-i5220 IP telephone itself offers
the most advanced feature set including
supporting Unified Communications,
Video and XML Open Standard
Architecture via a full colour high
definition LED screen.
The SMT-i5220 IP telephone supports the
“XML Open Interface” allowing 3rd party
applications to push through to the rich
colour display of the phone thus allowing
multimedia potential.
By using the unique built in VPN technol-
ogy the SMT-i5220 can be easily
deployed at any remote location allowing
“Tele-Working” across the public internet
without the cost or complexity of
hardware VPN. The SMT-i5520 will
“self-configure” back to the OfficeServ
system when connected to an internet
connection, creating its own VPN without
the need and cost of local technical
assistance. When deployed remotely the
SMT-i5220 becomes a seamless
extension off the OfficeServ system,
supporting all system features including
paging, voicemail, desk to desk dialling,
trunk access directory dialling and
desktop application integration.
comes in four
variants from the
entry level 7030
(4 to 480
extensions at a
single site) through to the 7100, 7200
and 7400 (up to 30, 000
extensions) and makes the
deployment of unified communications
simple, without sacrificing features or
functionality for vital business
applications such as security systems,
policy management and advanced
telephony. Each offers powerful voice
messaging capability including a large
capacity recording as well the ability to
connect your voice message to email and
send to your inbox. The high end
applications facilitate group mailboxes,
personal auto attendants and Q7A
mailboxes.
Some clear benefits to the series are
facilitating them working remotely
through ease of enabling mobile and
VoIP home-working capabilities with
great flexibility whilst maintaining control
of costs and better connecting your
employees. Applications all accessible
across multiple sites and enables desk to
desk accessibility. You can install and
manage your remote sites without
leaving your office; while reducing the
overall cost of ownership when
implementing centralized cost tracking,
security alerts and departmental billing.
In addition the series offers security
and scalability by deploying a
combination of IP, digital or analogue
connectivity throughout your operation www.outsourcetelecoms.co.za
10. Outsource Information technology
Outsource IT offers the most affordable
and reliable way to solve all your IT
related problems. Dedicated to providing
you with quality advice, our professional
service and support to ensure your
company is able to reach its goals and
objectives without being interrupted by
unnecessary IT glitches. Outsource IT is
available to assist 24/7 with general
enquiries, call outs and remote desktop
support. We provide our clients with
advanced, affordable and practical IT
solutions.
• IT Support: Onsite and Remote
support
• Network Infrastructure:
Designed install and configure
wired and wireless networks
that can be remotely managed
by our technical teams.
We offer a range of services:
• Web Services: Web design, SEO
and ADSL @3G
• Cloud Solutions
• Mail
• Mimecast email archiving services
• Office 365
• Hosted exchange
• Google APP
• Cloud backup solutions
• Cloud storage solutions
• Hosting Solutions:
Virtual private servers, Virtual
data centres, Domain registration
and Domain hosting
Outsource Finance
Outsource Group is proud to announce
the expansion of its finance division
which has diversified through numerous
strategic partnerships.
Outsource Finance is now in a position
to offer a vast range of structured
financial solutions; "Exciting new avenues
are now available to our corporate clients
where in the past certain entities may
have been restricted" says Ryan Pickford,
MD of Outsource Group.
Whilst differentiating Outsource Group
from their competitors, this proposition
further reinforces the power of managed
solutions across the following business
sectors:
• Compressors
• Refrigeration
• Mining Supplies
Financial packages available over 36,
48, 60, 72 and 120 month periods, with
escalating or deescalating structures.
• Commercial Finance -
warehouses and offices
• Information Technology
• General Office Automation
(Copiers, Faxes, etc.)
• Fork Lifts
• Industrial equipment
• Security Industry: CCTV
(Surveillance Equipment)
• Telecommunications: Video
Conferencing and PABX
• Office Furniture
• Manufacturing Equipment
• Barcoding Equipment
• Solar Panels
• Medical Equipment
• Software
• Generators
www.outsourcefinance.co.za
www.outsourcedit.co.za
11. Branch Details
Kyalami HQ:
Stand 53, Kyalami Boulevard,
Kyalami Business Park,
Midrand, Johannesburg
Office: (011) 466 8510
Email: info@outsourcedigital.co.za
Fax: 086 631 7327
East:
137 6th avenue, corner of 10th street
Edenvale
Email: darren@outsourcedigital.co.za
Cell: 084 317 4502
Central:
16 Clamart Road, Richmond,
Johannesburg
Office: (011) 726 2300
Email: matt@outsourcedigital.co.za
Cell: 083 266 2300
Cape Town:
Centurion Business Park, Unit K11,
Democracy Road, Milnerton,
Cape Town
Office: (021) 552-6031
Email: liz@outsourcedigital.co.za
Cell: 083 295 0665
Introduction:
We proudly introduce Outsource Audio
Branding, a new and exciting division of
the Outsource Group, launched to
provide our clients and Southern African
market with an affordable, world class
“Message-on-hold” service.
“Message-on-Hold” services are fast
becoming one of the quickest and most
effective marketing platforms wherein
valuable marketing information can be
directly exposed to your customers,
business partners and stakeholders. In
many cases, our “Message-on-Hold” is
the first thing your new customers or
prospects hear when calling in - without
it, you leave the first impression phase of
your relationship to chance, and poten-
tial negativity.
By engaging and informing callers
about your company’s latest news and
vital marketing information, you
reinforce your brand and product
propositions with current and potential
customers thus creating an informative
and experiential interaction.
invaluable globally – increasing sales,
minimizing customer frustration and
preventing the loss of valuable calls!
Outsource Audio Branding services
reach your buyers and prospects when
they’re in the right frame of mind to do
business with you, when they’re actively
contacting you for information or
ready to buy.
Outsource Audio Branding offers you
an engaging and informative medium,
that has a captured audience at an
extremely cost efficient price; whilst
being a highly effective way of building
your brand and communicating with
your target audiences.
Our Services:
As with all companies within the
Outsource Group, we at Outsource Audio
Branding are committed and passionate
about quality service and exceptional
products. We will develop customized
scripts by working closely with our clients
to ensure we deliver the correct message
and tonality. Our experienced and highly
skilled production team gives you access
to world-class audio production, offering
with an unlimited number of changes to
your music and voice over recordings
with the service.
You can expect nothing but the highest
level of expertise from our national
technical team, we ensure the setup and
installation of this fully customizable
marketing tool is a speedy and seamless
process. Our clients are guaranteed a
great branding experience with an
outstanding level of personal service for
the full 52 weeks.
From the largest Blue Chip companies
to the SMME’s and family run business,
“Message-on-Hold” has proven
Nelspruit
31A Marloth Street, Nelspruit, Mpumalanga
Tel: (013) 752 2871
Email: vaughan@outsourcedigital.co.za
Cell: 072 376 6664
Email: dianne@outsourcedigital.co.za
Cell: 082 413 0436
Bushbuckridge:
Shop No. 8e, Old Bushbuckridge Shopping Centre
Bushbuckridge
Email: vaughan@outsourcedigital.co.za
Tel: (013) 799 0689
