Nasti Šušnjara
1 SlideShare 1 Seguidor 1 Seguindo
Marcadores
multichannel experience omnichannel startup customer experience map user experience map user journey map customer journey map user interviews service design customer relationship management customer satisfaction user behavior user experience customer journey customer service customer experience
Ver mais

Apresentações

(1)

My 7-Step Guide to Build a Customer Journey Map in 1 Week (Lessons Learned)

Há 5 anos • 586 Visualizações
Marcadores
multichannel experience omnichannel startup customer experience map user experience map user journey map customer journey map user interviews service design customer relationship management customer satisfaction user behavior user experience customer journey customer service customer experience
Ver mais