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It Don’t Mean A Thing…
If It Ain’t Got That Bing !!

Kunal Das, Bing Evangelist
  @kunal29
Who Are You?

•   Emdeon
•   Amsurg
•   Sullivan Branding
•   Centresource
•   Etc.
Who Are You?
The Evolution of
                                      Bing’s Big Bets
   the Web




  Integrating
                    Best Practices:
   Social Into                         The Future
                   SEM, SEO, Social
     Search
Join The Twitter Conversation!


       #NAMAbing

       @kunal29

       @NashvilleAMA
The Evolution Of
   The Web
The Social Media Landscape
Source: Visualizing Friendships, Facebook, Dec 13 2010
Why Bing?
Making
Decisions &
Completing
   Tasks
Experience Is a Lens

            Experts & People Like Me


               Friends & Family


                    Myself
Web of People & Conversations   Web of Pages & Content
Live Demo
The Search
 Alliance
How It Works
             Your Sites



              Algo Results   Algo Results




        SEARCH USERS                SEARCH USERS
One Ad Platform.
Two Consumer Experiences.
Early Results
More volume with less effort
United States




                               3.3B         Monthly     5.9B          Monthly
                                                                      Searches2

     2.6B          Monthly
                   Searches1
                                            Searches1

                               122M Unique Searchers1
                                                        167M Unique Searchers2
                                                             30.6% Share2
      103M Unique Searchers1
                                   17.2% Share1
          13.4%   Share1




                                                        1. comScore Core Search, September 2011.
                                                        2. comScore Core Search (custom), September 2011.


                                                                                                   28
Likely to spend more
United States
                                           Audience Buying Power Index

                                    140
 • Our audience is significant in            126.1
                                                              119.2
  size, and in online purchase      120
  activity. The unique searchers
  on Microsoft and Yahoo! sites                                                   100
                                    100
  (including Yahoo! Search, Bing,
  and partners) are:
                                    80
  • likely to spend 26% more than
    the average searcher,           60


  • and likely to spend 5.8% more   40
    than Google searchers in the
    U.S.                            20

                                     0
                                          Microsoft and      Google            Average
                                          Yahoo! sites                         Internet


                                                 Source: comScore Core Search (custom), September 2011.


                                                                                                 29
Connect with searchers you can’t
reach elsewhere
United States


 • 34.4% of the unique searchers
   using Microsoft and Yahoo! sites
   (including Yahoo! Search, Bing,       Microsoft and Yahoo! unique              167
   and partners) do not use Google in    searchers1                              Million
   the U.S.1
                                         Microsoft and Yahoo!
 • That’s 58 million unique searchers    unique searchers that
   in the U.S. that you can only reach   don’t use Google1                         58
                                                                                 Million
   with search ads through Microsoft
   Advertising adCenter.1

 • That’s ~20% of U.S. population,
   unduplicated.




                                                         1. comScore Core Search (custom), September 2011.



                                                                                                       30
Market Performance Updates
Performance metrics for the marketplace continue to strengthen.



                     Performance                                Volume
  We continue to see strong ROI and                We continuously monitor the market
  improving CTR and CPC metrics.                   and traffic quality, to help maximize
                                                        clicks and optimize ROI.
                                               •




 “We saw a 43% higher click volume at a            An ongoing, rich pipeline of experiments
 10% lower CPC. Click through rates did            from adCenter engineering, including new
show a 9% improvement on a QoQ basis,               matching and optimization technologies,
  implying improved ad matching and/or                will help incrementally improve the
         traffic characteristics. .”                               marketplace.
            - Marin Software1




1Source:   Marin Software Q3 2011 study


                                          31                                               31
Best Practices
  For Bing
SEM
7 adCenter Best Practices
 30% of queries in the US, over 20% of paid search clicks
 Higher quality traffic, consistently higher
  conversion rates
 Competitive pressure is lower, leading to higher ROI
 If you are not on Bing, you’re leaving $$$ on the table
 Drive it differently
When you bid on broad, DO NOT
Best Practice
                leave phrase and exact blank

  • Bid explicitly for each match type
  • Track click performance via URL parameter {matchtype}
  • Use delivered match type KW performance report

                Ad Group    Keyword   Exact Bid   Phrase Bid   Broad Bid
  Bad           AdGroup 1       Car                                $4.00


                Ad Group    Keyword   Exact Bid   Phrase Bid   Broad Bid
 Good           AdGroup 1       Car       $5.00      $3.65         $4.00
Best Practice   Start high, tweak lower

  • New terms should start off bidding higher than normal
  • Phrase bids at 75% of Exact bids
  • Broad bids at 85% of Exact bids

  *Tip: minimum bid at least $0.40 to pass avg. min bid threshold

Best Practice   Bid boost your target audience

  • Use adCenter’s unique incremental bidding feature to
    boost your bid for a specific age & gender
A keyword research and optimization tool to forecast &
zero in on your target audience (Excel plug-in).
A keyword research and optimization tool (Excel plug-in).
Admin-free upgrades
Most Loved Tactics:
    Advanced filtering (by QS, etc.)
    Copy & paste targeting settings
    Find / Replace
    Directly import campaigns with
  AdWords username & passwords
For Mac Users:
  Partition the Mac drive to run both Mac & Windows
  Or, install Parallels 7, a virtualization software for Mac OS
   X. Allows user to run both Mac & Windows
Position         CTR         Click Share

Main Line   5.45% - 19.22%    93.97%

Side Bar    0.32% - 0.95%      6.03%
What is it?
Become a Microsoft adCenter expert through
free training and accreditation.

Why become accredited?
Build your resume, train your employees

Get started:
1. Train with 32 free videos.
2. Take exam, free now for a limited time.
3. Free Exam Code: K5E2PSPX18

Benefits:
Free training, inclusion in Find a Pro directory,
Membership Directory, Member Spotlight,
badge use, and more.

Get started at:
www.microsoftadvertisingpros.com
#7 Free Training & Exam Voucher Code




       K5E2PSPX18
SEO
Bing Webmaster Tools (Organic)
How It Works
                Your Sites



                 Algo Results   Algo Results




           SEARCH USERS                SEARCH USERS
Bing Webmaster Tools
 http://www.bing.com/webmaster




Yahoo! Site Explorer             Bing Webmaster Tools
siteexplorer.search.yahoo.com         www.bing.com/webmaster


                                 Top Features:
Start using Bing Webmaster       • Index Explorer: URL level link tracking
Tools today to optimize for      • Crawl Delay: Configure when we crawl
both Bing and Yahoo.             • Deep Link Control: Remove, or re-
                                     prioritize organic deep links
When worldwide transition is     •   In-depth traffic stats: Insights on
                                     impressions, clicks, query terms,
complete Site Explorer will
                                     keywords that drive traffic to your site.
shut down.
Crawl Delay: Configurable by the Hour

User in control
•    Ask us to crawl slower
     during peak business hours
•    Crawl faster during off-peak




Simple
•    Create crawl graph by
     dragging your mouse
     pointer across the graph
•    Fine tune by clicking
     individual columns, too.
Deep Link Control
Don’t Forget…




                >
Bing Business Portal (Local)
Bing Business Portal: Edit Local Listings
Edit Local Listings: Bing Business
http://www.bing.com/businessportal
Social
Social Media Do’s

•   Fresh & Relevant
•   Authoritative
•   Popular
•   Timely
•   Links
•   Quality
Social Media Do-not’s

• Spam
• Think you can “set it and forget it”
• Pay a service for false “followers”
  or “like farms”


*FYI: The patterns & volume of ALL
sharing is tracked
Resources
 For You
Bing Support Resources
 1. Bing Webmaster Tools (SEO Headquarters)
    http://www.bing.com/webmaster
 2. Bing Webmaster Tools Blog
    http://www.bing.com/community/site_blogs/b/webmaster
 3. Bing Business Portal (Manage Local Listings)
    http://www.bing.com/businessportal
 4. adCenter Blog (Paid Search)
    http://community.microsoftadvertising.com/blogs
 5. Bing Support (All Other Organic: Maps, Etc.)
    https://support.discoverbing.com/
61
Table Discussion
“What types of social media
 strategies have worked for
   your company/brand to
 increase its presence in the
   major search engines?”
It Don’t Mean A Thing…
If It Ain’t Got That Bing !!

Kunal Das, Bing Evangelist
  @kunal29

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Bing nashville ama_11.8.11

  • 1. It Don’t Mean A Thing… If It Ain’t Got That Bing !! Kunal Das, Bing Evangelist @kunal29
  • 2. Who Are You? • Emdeon • Amsurg • Sullivan Branding • Centresource • Etc.
  • 4. The Evolution of Bing’s Big Bets the Web Integrating Best Practices: Social Into The Future SEM, SEO, Social Search
  • 5. Join The Twitter Conversation! #NAMAbing @kunal29 @NashvilleAMA
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  • 9. The Social Media Landscape
  • 10. Source: Visualizing Friendships, Facebook, Dec 13 2010
  • 11.
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  • 19.
  • 20. Experience Is a Lens Experts & People Like Me Friends & Family Myself
  • 21. Web of People & Conversations Web of Pages & Content
  • 23.
  • 25. How It Works Your Sites Algo Results Algo Results SEARCH USERS SEARCH USERS
  • 26. One Ad Platform. Two Consumer Experiences.
  • 28. More volume with less effort United States 3.3B Monthly 5.9B Monthly Searches2 2.6B Monthly Searches1 Searches1 122M Unique Searchers1 167M Unique Searchers2 30.6% Share2 103M Unique Searchers1 17.2% Share1 13.4% Share1 1. comScore Core Search, September 2011. 2. comScore Core Search (custom), September 2011. 28
  • 29. Likely to spend more United States Audience Buying Power Index 140 • Our audience is significant in 126.1 119.2 size, and in online purchase 120 activity. The unique searchers on Microsoft and Yahoo! sites 100 100 (including Yahoo! Search, Bing, and partners) are: 80 • likely to spend 26% more than the average searcher, 60 • and likely to spend 5.8% more 40 than Google searchers in the U.S. 20 0 Microsoft and Google Average Yahoo! sites Internet Source: comScore Core Search (custom), September 2011. 29
  • 30. Connect with searchers you can’t reach elsewhere United States • 34.4% of the unique searchers using Microsoft and Yahoo! sites (including Yahoo! Search, Bing, Microsoft and Yahoo! unique 167 and partners) do not use Google in searchers1 Million the U.S.1 Microsoft and Yahoo! • That’s 58 million unique searchers unique searchers that in the U.S. that you can only reach don’t use Google1 58 Million with search ads through Microsoft Advertising adCenter.1 • That’s ~20% of U.S. population, unduplicated. 1. comScore Core Search (custom), September 2011. 30
  • 31. Market Performance Updates Performance metrics for the marketplace continue to strengthen. Performance Volume We continue to see strong ROI and We continuously monitor the market improving CTR and CPC metrics. and traffic quality, to help maximize clicks and optimize ROI. • “We saw a 43% higher click volume at a An ongoing, rich pipeline of experiments 10% lower CPC. Click through rates did from adCenter engineering, including new show a 9% improvement on a QoQ basis, matching and optimization technologies, implying improved ad matching and/or will help incrementally improve the traffic characteristics. .” marketplace. - Marin Software1 1Source: Marin Software Q3 2011 study 31 31
  • 32. Best Practices For Bing
  • 33. SEM
  • 34. 7 adCenter Best Practices
  • 35.  30% of queries in the US, over 20% of paid search clicks  Higher quality traffic, consistently higher conversion rates  Competitive pressure is lower, leading to higher ROI  If you are not on Bing, you’re leaving $$$ on the table  Drive it differently
  • 36. When you bid on broad, DO NOT Best Practice leave phrase and exact blank • Bid explicitly for each match type • Track click performance via URL parameter {matchtype} • Use delivered match type KW performance report Ad Group Keyword Exact Bid Phrase Bid Broad Bid Bad AdGroup 1 Car $4.00 Ad Group Keyword Exact Bid Phrase Bid Broad Bid Good AdGroup 1 Car $5.00 $3.65 $4.00
  • 37. Best Practice Start high, tweak lower • New terms should start off bidding higher than normal • Phrase bids at 75% of Exact bids • Broad bids at 85% of Exact bids *Tip: minimum bid at least $0.40 to pass avg. min bid threshold Best Practice Bid boost your target audience • Use adCenter’s unique incremental bidding feature to boost your bid for a specific age & gender
  • 38. A keyword research and optimization tool to forecast & zero in on your target audience (Excel plug-in).
  • 39. A keyword research and optimization tool (Excel plug-in).
  • 40. Admin-free upgrades Most Loved Tactics: Advanced filtering (by QS, etc.) Copy & paste targeting settings Find / Replace Directly import campaigns with AdWords username & passwords
  • 41. For Mac Users:  Partition the Mac drive to run both Mac & Windows  Or, install Parallels 7, a virtualization software for Mac OS X. Allows user to run both Mac & Windows
  • 42. Position CTR Click Share Main Line 5.45% - 19.22% 93.97% Side Bar 0.32% - 0.95% 6.03%
  • 43. What is it? Become a Microsoft adCenter expert through free training and accreditation. Why become accredited? Build your resume, train your employees Get started: 1. Train with 32 free videos. 2. Take exam, free now for a limited time. 3. Free Exam Code: K5E2PSPX18 Benefits: Free training, inclusion in Find a Pro directory, Membership Directory, Member Spotlight, badge use, and more. Get started at: www.microsoftadvertisingpros.com
  • 44. #7 Free Training & Exam Voucher Code K5E2PSPX18
  • 45. SEO
  • 46. Bing Webmaster Tools (Organic)
  • 47. How It Works Your Sites Algo Results Algo Results SEARCH USERS SEARCH USERS
  • 48. Bing Webmaster Tools http://www.bing.com/webmaster Yahoo! Site Explorer Bing Webmaster Tools siteexplorer.search.yahoo.com www.bing.com/webmaster Top Features: Start using Bing Webmaster • Index Explorer: URL level link tracking Tools today to optimize for • Crawl Delay: Configure when we crawl both Bing and Yahoo. • Deep Link Control: Remove, or re- prioritize organic deep links When worldwide transition is • In-depth traffic stats: Insights on impressions, clicks, query terms, complete Site Explorer will keywords that drive traffic to your site. shut down.
  • 49. Crawl Delay: Configurable by the Hour User in control • Ask us to crawl slower during peak business hours • Crawl faster during off-peak Simple • Create crawl graph by dragging your mouse pointer across the graph • Fine tune by clicking individual columns, too.
  • 53. Bing Business Portal: Edit Local Listings
  • 54. Edit Local Listings: Bing Business http://www.bing.com/businessportal
  • 56. Social Media Do’s • Fresh & Relevant • Authoritative • Popular • Timely • Links • Quality
  • 57. Social Media Do-not’s • Spam • Think you can “set it and forget it” • Pay a service for false “followers” or “like farms” *FYI: The patterns & volume of ALL sharing is tracked
  • 59. Bing Support Resources 1. Bing Webmaster Tools (SEO Headquarters) http://www.bing.com/webmaster 2. Bing Webmaster Tools Blog http://www.bing.com/community/site_blogs/b/webmaster 3. Bing Business Portal (Manage Local Listings) http://www.bing.com/businessportal 4. adCenter Blog (Paid Search) http://community.microsoftadvertising.com/blogs 5. Bing Support (All Other Organic: Maps, Etc.) https://support.discoverbing.com/
  • 60.
  • 61. 61
  • 63. “What types of social media strategies have worked for your company/brand to increase its presence in the major search engines?”
  • 64. It Don’t Mean A Thing… If It Ain’t Got That Bing !! Kunal Das, Bing Evangelist @kunal29