- Decision making in groups, Good decision making process - What are good reasons to delegate? - Which tasks should be delegated? - Steps in successful delegation - Delegation Plan

1. Decision Making
Eng. Najeeb Memeh
Eng. Najeeb Memeh 1

2. Decision making in groups
Gains:
 More brainpower
 More available information(also about
context)
 Solid processing of information
 Ownership!
Pitfalls:
 Group think (unity as a two-edged sword)
 Group polarization
 Lack of communication skills (not open
discussions)
 Leader must encourage open and honest
discussions!Eng. Najeeb Memeh 2

3. Good decision making process
• Gather/Share info
• Stakeholder -
perspective
• Explore & weigh
options
Vary working
methods
Decide
procedure
Communication
Action-plan
Loyalty
Implementation &
follow-up
Decision
gateway
Decision
Discussion
Orientation phase
Eng. Najeeb Memeh 3

4. A decision-making model for dilemmas
Your
decision
1. Identity the
dilemma
2. Who are the
stakeholders?
3. Analyze risks
and
consequences
4. Is it
according to
professional
standards
5. Economy
Will it pay?
6. Ensure
implementation
and learning
Eng. Najeeb Memeh 4

5. Is there a right decision?
 Can I live with it? Look to yourself in the mirror.
 Review the impact of your solution of the dilemma and
think over what reactions you have to be able to meet.
 How will you communicate the solution?
What, how, when and by whom?
Eng. Najeeb Memeh 5

6. Delegation
Eng. Najeeb Memeh 6

7. About delegation
What are good reasons to delegate?
1) Help team members to learn new skills (empower and develop).
2) Strengthen motivation in team.
3) Use team members’ strengths.
4) Lighten your own workload.
5) Ensure that you are in control (without controlling).
6) Distribute work evenly across your team.
7) Involve team members in a broader range of work.
Eng. Najeeb Memeh 7

8. Which tasks should be delegated?
 Task that are done better by somebody else
 Tasks that are relevant for the development and
growth of team members
 Tasks that are challenging on the right level
 Both fun and more boring tasks
 Tasks that are not crucial for the line manager role
Eng. Najeeb Memeh 8

9. It’s important that we delegate
the right things
to the right people
at the right time!
Eng. Najeeb Memeh 9

10. How would you deal with the following?
The person constantly asks you questions
and you have to make decisions about
the work you have delegated to her/him
Eng. Najeeb Memeh 10

11. How would you deal with the following?
You help out the ones you have
delegated to in order
to save time and eliminate the risk of
mistakes
Eng. Najeeb Memeh 11

12. How would you deal with the following?
Although you have delegated all
you believe you can,
your workload has increased
Eng. Najeeb Memeh 12

13. Steps in successful delegation
1. Define the task -is the task suitable to be delegated?
2. Select the delegate -assess ability and training needs
3. Explain the reasons for delegation
4. Joint understanding of responsibility and task
5. Consider the resources required
6. Agree on deadlines and follow-up
7. Ensure sufficient information all involved
8. Give support and help
9. Give feedback on results
10.Ensure that mistakes are made into an opportunity for learning!
Eng. Najeeb Memeh
13

14. The importance of acknowledgement
and positive feedback!
Eng. Najeeb Memeh 14

15. Delegation Plan
Write down your tasks and classify them!
Eng. Najeeb Memeh 15
A
• Tasks you MUST do yourself
B
• Tasks you ought to do yourself, but
which may be delegated if necessary
C
• Tasks you can do yourself, but which
you should delegate
D
• Tasks you MUST delegate.

16. Eng. Najeeb Memeh 16
Thank You for Listening