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@NYUEntrepreneur
Sizing up your market
and competition
Jerry Hao
1
@NYUEntrepreneur2
@NYUEntrepreneur3
@NYUEntrepreneur4
Generic Strategies
You have limited scale and resources
@NYUEntrepreneur5
Generic Strategies
So you don’t have a cost advantage
and can’t go after the whole industry
@NYUEntrepreneur6
Focused + Differentiated
But you can uniquely provide value to an
underserved market segment
@NYUEntrepreneur
“The essence of
strategy is choosing
what not to do.”
Michael Porter
7
@NYUEntrepreneur
3 Steps to Follow
1. Know your initial customer and
value proposition
2. Develop your understanding of
the market
3. Invest strategically
8
Focus
Differentiation
@NYUEntrepreneur
Step 1:
Know your initial customer and
value proposition
What problem do you solve? (Unmet needs)
Who needs/wants your solution the most? (Underserved customers)
@NYUEntrepreneur10
Business Model Canvas
Differentiated Focused
@NYUEntrepreneur
Customer Archetype Profile
Describe the person: name, age, relevant personal infoImage
Jobs To Be Done Existing Solutions
How They Buy
Pains
Gains
Influencers
Barriers
@NYUEntrepreneur
Customer Ecosystem
12
@NYUEntrepreneur
TOTAL
Initial Target Customer
Segment
Criteria
List ≧3 potential customer segments you believe are most likely to be your early adopters/enthusiasts
Across the top row. List ≧5 criteria (excluding market size) you believe will determine your success in the left
column. Honestly rate how you can serve each segment today on a scale of 1 to 3, where 3 is best. The segment
with the highest total score goes into the Customer Segments box on your Business Model Canvas.
@NYUEntrepreneur
Step 2:
Develop your understanding
of the market
Who else solves this problem and how? (Competitors and substitutes)
What are their business models? (Competitors’ Business Model Canvas)
How much are customers spending to solve the problem? (Market size)
@NYUEntrepreneur15
Search for a solution
Market immersion
Ecosystem
Industry terms
Recent news/issues
How would you find a solution to this problem?
@NYUEntrepreneur16
Search volume and terms
Awareness/intent
Related terms
Competitiveness
Mobile searches
How many people are looking for solutions? What words would your customers use?
@NYUEntrepreneur17
Research reports
Market research
Industry trends
Major players
Adjacent markets
@NYUEntrepreneur18
Media coverage
Competitors
Business models
Past failures
Investors
@NYUEntrepreneur19
Blogosphere
Trending topics
Shareworthy topics
Influential sites
Influential people
@NYUEntrepreneur20
Trends over time
Awareness/intent
Competitor growth
Related searches
Seasonality
@NYUEntrepreneur21
Social chatter
Love/Hate
Needs/Wants
Competitor convos.
Customers
@NYUEntrepreneur22
Early adopters
Competitors
Customers
Past conversations
Trends
@NYUEntrepreneur23
Digital communities
Interviews
Topics of interest
Past conversations
Customers
@NYUEntrepreneur24
IRL Communities
Interviews
Topics of interest
Past conversations
Customers
@NYUEntrepreneur25
Talk to experts
Top challenges
Insider perspective
Trends
Priorities
What do insiders think?
@NYUEntrepreneur26
Think broadly about
competitors
1. Tries to solve the same problem AND/OR
2. Takes away time, money, or attention your customers
would have otherwise spent on you
• Substitutes
• Complements
@NYUEntrepreneur
Starbucks competitors
Brands Product types Needs/Value Props Customer segments
@NYUEntrepreneur
@NYUEntrepreneur29
Get fit
Body	Toning	Clothing
Gyms	&
Fitness
Programs
Wearable	Fitness	Devices
Fitness	
apparel
Home	Fitness
Competitors
Potential channels
Potential partners
Expansion opportunities
-> Peak performance
@NYUEntrepreneur
Workshop:
Map your ecosystem
@NYUEntrepreneur
Petal DiagramWhat are the top 5 adjacent markets of competitors, substitutes, or complements
where your target customers are looking, using, and buying solutions to their
problem? How are these alternatives suboptimal relative to your solution?
@NYUEntrepreneur32
Your Competitors’ BMC
@NYUEntrepreneur33
Top Down Market Size
$10	gazillion
market
Everybody eats! The global food market is massive!
Even if we take .0001% of this market…
@NYUEntrepreneur
Where will you focus your
time and money?
@NYUEntrepreneur
Workshop:
Qualify and Quantify your
market size
@NYUEntrepreneur36
Food delivery TAM
200M	Americans	between	18-65
x
Avg 10	days/yr getting	lunch	delivered
x
$10	average	spent	on	lunch
How much do people spend on food delivery?
$20bn/yr total available market
Numbers are not real!
@NYUEntrepreneur37
Food delivery SAM
How much is spent on food delivery thru iPhones
right now?
$800m/yr serviceable available market
$20bn	Opportunity
x	80%	smartphone	
penetration
X	10%	ordering	lunch	on	
phone
x	50%	on	iPhone
$800m
200M	Americans	between	18-65
~10	days/year	on	lunch	delivery
$10	average	lunch	spend
@NYUEntrepreneur38
Food delivery SOM
Initial	target	market
$800M	SAM
X
0.5%	of	US	working	in	
Manhattan	below	59th St
How many of those people can I target right now?
$4m/yr serviceable obtainable market
200M	Americans	between	18-65
~10	days/year	ordering	lunch
$10	average	lunch	spend
80%	smartphone	penetration
10%	ordering	lunch	on	phone
50%	on	iPhone
@NYUEntrepreneur
How will your SOM get you to
your SAM?
@NYUEntrepreneur40
Total Available Market
Every	potential	customer
x
Avg #	of	purchases made	annually
x
Avg price	of	each	purchase
TAM tells us how big the pie is
How many potential customers exist and how much would they spend?
How much is currently spent trying to solve the problem each year?
What’s the big vision?
@NYUEntrepreneur41
Serviceable Available Market
SAM tells us how big your slice of the market is
Who would buy your solution now, given your existing business model?
Who will want a half-baked product from a small team with no money?
What are you focused on right now to set you up for TAM?
Serviceable	customers
x
Avg #	of	purchase	made
annually
x
Avg price	of	each	purchase
@NYUEntrepreneur42
Serviceable Obtainable Market
Initial	target	market
Expected
Revenue
for	first
1-2 years
SOM tells us how much you can bite off right now
How many people can/should you target right now?
Who are you going to sell to in year 1 and 2?
Who are you targeting to set you up for SAM?
@NYUEntrepreneur
Step 3:
Invest strategically
Why aren’t competitors solving the problem well enough? (TAMS)
How are you (or can you become) meaningfully different? (2x2/Positioning)
Why can’t they solve it this way too? (Competitive advantage)
@NYUEntrepreneur
Petal Diagram
How are alternatives suboptimal relative to your solution?
What makes you a meaningfully different/better solution?
Time
Access
Money
Skill
@NYUEntrepreneur45
2x2: Top 2 Differentiators
@NYUEntrepreneur46
Positioning statement
For (target customer) who (has this need)
we are a (category) that (has these key benefits)
unlike (competitors), we (have these differentiators)
BMC BMC
Petal BMC/Petal
Petal Petal/2x2
@NYUEntrepreneur
“…First dominate a
specific niche and
then scale to
adjacent markets...”
- Peter Thiel
@NYUEntrepreneur48
Competitive advantage
Something you are (or become) good at
that:
1. Creates value for customers
2. Can’t be copied by competitors
@NYUEntrepreneur49
Advantages arise from
Shifting input costs or availability
@NYUEntrepreneur50
Advantages arise from
Changes in government regulations
@NYUEntrepreneur51
Advantages arise from
Better or differentiated technology
@NYUEntrepreneur52
Advantages arise from
Better understanding of new or shifting
buyer needs/preferences
@NYUEntrepreneur53
Advantages arise from
Focus on new or growing industry/segment
@NYUEntrepreneur54
Five Forces Analysis
How intense is competition in your market?
@NYUEntrepreneur55
Prioritize and invest
@NYUEntrepreneur56
The Value Chain
All the things a company does to create value
What will you prioritize to build your competitive advantage?
@NYUEntrepreneur
“Even though you
target just those few
potential customers
today there is no law
that says you are
limited to those
customers for
eternity.”
- Darmesh Shah, Hubspot
@NYUEntrepreneur58
Alphabet
@NYUEntrepreneur59
Buy books online
@NYUEntrepreneur60
Find people at your school
@NYUEntrepreneur61
Ride in luxury
@NYUEntrepreneur
Tuesday 10/11, 4pm
Acquiring Customers
62
1 Attend next week’s
Startup School
bit.ly/nyustartupschool
@NYUEntrepreneur63
2 Meet with a Blackstone
Launchpad coach
Say you went to Startup School!
entrepreneur.nyu.edu
@NYUEntrepreneur64
3 Enter the $300k NYU
Entrepreneurs Challenge
Training & coaching for your startup!
Deadline to Enter is Oct 6th!
bit.ly/NYU300k
@NYUEntrepreneur65
4 Come to the Healthcare
Makerthon Pitch Night
Learn about most pressing
challenges in healthcare and how you
can help build the solutions on Oct
6th!
bit.ly/pitchnight16
@NYUEntrepreneur
Questions?
entrepreneur@nyu.edu
@nyuentrepreneur
entrepreneur.nyu.edu
16 Washington Place
66

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