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NOAH –13/11/2013
2

Privalia helps people to dress better & save money.
1/2

Present in 5 MARKETS

LEADERS in the online fashion outlet market

500+MM POPULATION
109MM ONLINE BUYERS

$10Bn

ONLINE FASHION MARKET

# 1 in SPAIN
# 1 in ITALY
# 1 in BRAZIL
# 1 in MEXICO
# 4 in GERMANY

LOCAL approach

Transforming into MOBILE company

70%
of our offer is

LOCAL
3

45%
of our sales are

MOBILE
2/2

15 Million members

Full year net revenues growth
15M+

344M€

CAGR

62%

281M€
131M€
2006

2007

2008

2009

2010

2000+ Fashion & lifestyle brands

2011

2012

2010

2011

Key data

MONTHLY VISITS:

MONTHLY VISITORS:
FREQUENCY:

4

2012

30M
3,6M
9visitor x month
visits
x
// Privalia is transforming into a mobile business //
70%

% MOBILE TRAFFIC – PRIVALIA SPAIN

63%

50%

% MOBILE SALES – PRIVALIA SPAIN

45%
60%

40%
50%

47%

35%
29%

30%

40%

25%
29%

30%

20%
15%
15%

20%

11%

10%
7%

10%
5%
0%

5

Data: Spain - mobile traffic & sales

0%

45,5%
// 3.5M app download //
Accumulated app downloads

3.5 million

4

3,5

iTunes
3

Share

65%

Google Play

35%

2,5

2

1,5

1

0,5

0
1

6

Data: August – 2013

Jan’2011

2

Jan’2012

3

Jan’2013

4

26.815

18.180

4,0

Reviews

4,1
// 3 of every 4 mobile sales are made in smartphones //

MOBILE
(mobile+tablet)

vs Total

Visits

76%

24%

51%

Sales

65%

35%

35%

App / Browser

83% / 17%

55% / 45%

53% / 46%

89% / 10%

(sales)

iOS / Android
(sales)

7

Data: Q3 – 2013
// Customers doing multichannel users have an incremental frequency & revenue //

20%+
Customers mobile only

+40%
Incremental
Frequency

8

+36%

Incremental ARPU

60%
Mobile share
of purchases

40%
Customer acquisition
via mobile
1/4
// Key success factors in our mobile strategy //

BUSINESS MODEL

CONTENT

DESIGN &
CHANNEL PERFORMANCE

9
2/4
// Key success factors in our mobile strategy //

1. Our business model is ‘mobile friendly’:

BUSINESS MODEL

Urgency >> Limited time offer, limited
units
CONTENT

2. We proactive push mobile migration
as one of our main goals since 2010

3. We target on mobile native new customers:
Refocus our customers acquisition
strategy in the mobile channel

10

DESIGN &
CHANNEL
PERFORMANCE
3/4
// Key success factors in our mobile strategy //
BUSINESS MODEL

4. Exclusive offer and promotions for
mobile customers:
key success factor in driving mobile
migration

5. Direct one to one communication
though personalized alerts

11

CONTENT

DESIGN &
CHANNEL
PERFORMANCE
4/4
// Key success factors in our mobile strategy //
BUSINESS MODEL

6. We bet on smartphones
& the customized mobile app:
Prioritizing platforms: first iOS,
then Android, then Windows

12

CONTENT

DESIGN &
CHANNEL
PERFORMANCE
Privalia - NOAH13 London

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Privalia - NOAH13 London

  • 2. 2 Privalia helps people to dress better & save money.
  • 3. 1/2 Present in 5 MARKETS LEADERS in the online fashion outlet market 500+MM POPULATION 109MM ONLINE BUYERS $10Bn ONLINE FASHION MARKET # 1 in SPAIN # 1 in ITALY # 1 in BRAZIL # 1 in MEXICO # 4 in GERMANY LOCAL approach Transforming into MOBILE company 70% of our offer is LOCAL 3 45% of our sales are MOBILE
  • 4. 2/2 15 Million members Full year net revenues growth 15M+ 344M€ CAGR 62% 281M€ 131M€ 2006 2007 2008 2009 2010 2000+ Fashion & lifestyle brands 2011 2012 2010 2011 Key data MONTHLY VISITS: MONTHLY VISITORS: FREQUENCY: 4 2012 30M 3,6M 9visitor x month visits x
  • 5. // Privalia is transforming into a mobile business // 70% % MOBILE TRAFFIC – PRIVALIA SPAIN 63% 50% % MOBILE SALES – PRIVALIA SPAIN 45% 60% 40% 50% 47% 35% 29% 30% 40% 25% 29% 30% 20% 15% 15% 20% 11% 10% 7% 10% 5% 0% 5 Data: Spain - mobile traffic & sales 0% 45,5%
  • 6. // 3.5M app download // Accumulated app downloads 3.5 million 4 3,5 iTunes 3 Share 65% Google Play 35% 2,5 2 1,5 1 0,5 0 1 6 Data: August – 2013 Jan’2011 2 Jan’2012 3 Jan’2013 4 26.815 18.180 4,0 Reviews 4,1
  • 7. // 3 of every 4 mobile sales are made in smartphones // MOBILE (mobile+tablet) vs Total Visits 76% 24% 51% Sales 65% 35% 35% App / Browser 83% / 17% 55% / 45% 53% / 46% 89% / 10% (sales) iOS / Android (sales) 7 Data: Q3 – 2013
  • 8. // Customers doing multichannel users have an incremental frequency & revenue // 20%+ Customers mobile only +40% Incremental Frequency 8 +36% Incremental ARPU 60% Mobile share of purchases 40% Customer acquisition via mobile
  • 9. 1/4 // Key success factors in our mobile strategy // BUSINESS MODEL CONTENT DESIGN & CHANNEL PERFORMANCE 9
  • 10. 2/4 // Key success factors in our mobile strategy // 1. Our business model is ‘mobile friendly’: BUSINESS MODEL Urgency >> Limited time offer, limited units CONTENT 2. We proactive push mobile migration as one of our main goals since 2010 3. We target on mobile native new customers: Refocus our customers acquisition strategy in the mobile channel 10 DESIGN & CHANNEL PERFORMANCE
  • 11. 3/4 // Key success factors in our mobile strategy // BUSINESS MODEL 4. Exclusive offer and promotions for mobile customers: key success factor in driving mobile migration 5. Direct one to one communication though personalized alerts 11 CONTENT DESIGN & CHANNEL PERFORMANCE
  • 12. 4/4 // Key success factors in our mobile strategy // BUSINESS MODEL 6. We bet on smartphones & the customized mobile app: Prioritizing platforms: first iOS, then Android, then Windows 12 CONTENT DESIGN & CHANNEL PERFORMANCE