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Intro to Chorus
Dr. Micha Breakstone
Co-Founder & President
Increased average quota attainment from 60% to ~100%
 @NOAHConference
 @noah_conference
 @noah-conference
 @NOAHConference
FOLLOW USONSOCIAL
2016
•Tel Aviv dev and data science office
•Initial iterations
•AI tech developed in-house
•Seed round
PRODUCT DEV
2017
•Established sales and marketing
•Acquired initial customers
•Product evolved
•$16M Series A
BUSINESS DEV
2018
•2.5X revenue increase
•200+ customers
•~4M calls recorded
•$33M Series B
PM FIT
WHAT’S NEXT
Chorus.ai - a Brief History
•Growth, growth, growth
•In 2019 we’ve already
doubled no. of all calls
we’ve analyzed…
•Introducing advanced
AI features
Chorus.ai - #1 Conversation Intelligence Platform
for High Growth Sales & Customer Success Teams
>200
Customers
>4M
Calls analyzed
in 2018
>80
Chorus employees in 3
offices across the globe
Without call recording and analysis, how do you…
Determine who in sales needs
help and on what?
85%
of team
15%
of team
TOP REPS
LAGGING REPS
Ramp reps faster so they hit
quota faster?
1%
19%
39%
23%
18%
<1
m
onth
1-3
m
onths
3-5
m
onths
5-7
m
onths
7+
m
onths
Know why you lose deals and
deal with it?
LEADS – driven by effort
REVENUE – driven by conversations
20%
WON
80%
LOST
High variability
Wasted pipeline
Lost revenue
The Solution – Conversation Intelligence
How it works - the basics
1
RECORDS TRANSCRIBES
2
ANALYZES
3
ENRICHES
4
How it works - some AI magic
AI-Curated Playlists
of Best Calls
Scorecards to Enable
Successful Coaching
Track Specific Themes
ConversationsAcross
Measure Sales
Process Adoption
+200 more
Companies using Chorus to fuel growth
30% INCREASE
In Win Rate 50% REDUCTION
In Ramp Time
Our Integrations
CRM Calendar & EmailCollaboration
Video conferencing Call dialers
Examples of Insights Chorus.ai has surfaced
● Won Deals require at least 2 engaged people in meetings
● 5+ Open Ended questions that drive engagement lead to 3x+
higher win rates.
● Top Reps use inclusive language (We/Us/Together) 10x more
often
● No Shows are best predicted by the Action Items of previous
meetings and 20% of meetings have no action items
B2B SALES INSIGHTS
Examples of Insights Chorus.ai has surfaced
CUSTOMER INSIGHTS
● @Zoom told Eric Yuan’s “Founding Story” to win more deals
● @Outreach with competitive positioning to 3x win rates
● @InsightSquared discounts too early
● @Recurly to roll-out new pricing using best reps’ actual
delivery
● @Procore who pitched “Full-time employee” pricing instead
of “equivalent”, leaving $x00,000’s on the table
Clone Your
Closers
• Identify who needs help
• Find coaching topics
Saved 70% time spent in
shadowing or reviewing calls
Competitor2
Katrina
Matt
Joe
Alice
Julia
Jackie
Ray
Charles
Trish
Ramp Reps
Rapidly
• Leverage call playlists
• Review early calls
Cut their new rep onboarding
time by more than 50%
Increase
Win Rates
• Spread winning talk tracks
• Coach reps on deals
Increase win rates by 10% points
by training reps on talk tracks
AVG REP TOP REP
Shorten Sales
Cycle
• Collaborate with sales engineering,
products, marketing
• Track critical talk tracks, themes
Aligned product marketing and sales
enablement content with sales impact
4 calls this week mentioned your “Slack Integration
Launch”.
Hey Parth
Account Rep Moments
Igloo Joe W “..oh, we love Slack..”
Dreamline, Inc. Troy R “..now integrate with Slack.”
Starline Media Nat E “..share it directly on Slack.”
Handle.Co Joe W “..launched our Slack integ..”
LISTEN TO THE PLAYLIST
Thank you
Dr. Micha Breakstone
Co-Founder & President
Increased average quota attainment from 60% to ~100%
Selected Completed NOAH Transactions
Focus on Leading European Internet companies
Covering over 400 companies across 25 online
verticals, a broad range of over 500 investors as
well as 100+ online-focused corporates
Deep understanding of industry dynamics
Ability to add value beyond banking advice
Facilitates overall process and minimizes
management distraction
NOAH Advisors is globally well connected
and has direct access to virtually all key
players in the industry
Knowledge of and strong relationships with
potential buyers’ key decision makers
Proactively finds and unlocks attractive
investment opportunities for leading investors
Annual NOAH Conference in its 10th year
Over 40 years of combined relevant M&A experience
Routine execution of M&A and financing transactions
with sizes of several billion euros
30 successfully completed NOAH Advisors transactions
underline successful transfer of M&A competencies to
the Internet sector
Entrepreneurial mind-set, focused on growing the
business and establishing a reputation for excellence
Ability to deliver top results in short time frames
Highly success-based compensation structures align
interests of clients and NOAH Advisors, and demonstrate
conviction to deliver top results
Creative deal solutions
Unique Industry Know-How
Unmatched Network and Relationships
Strong Investment Banking Competence
Full Commitment - We Are Entrepreneurs!
EUROPE’S LEADING INTERNET
CORPORATE FINANCE BOUTIQUE®
The NOAH Advisors Core Banking Team
Marco Rodzynek
Managing Director & Founder
Jan Brandes
Managing Director
Nikhil Parmar
Director
Olek Skwarczek
Associate
Lukas Schlund
Analyst
December 2014 October 2014
Sale of 100% of
for $800m to
Exclusive Financial Advisor to
Fotolia and the Selling Shareholders
Sale of 100% of
for €80m to
Exclusive Financial Advisor to
Trovit and its Shareholders
October 2016
Investment in
Exclusive Financial Advisor to KäuferPortal
and its Shareholders
by
84% Ownership
December 2016
August 2017
Financial Advisor to Silver Lake
Financial Advisor to EMK Capital
Investment in
Acquisition of a Majority Stake in
by
by
at a valuation of $200m
November 2019 July 2019
September 2018
Financial Advisor to MagicLab
Financial Advisor to AU10TIX
and its shareholders
Financial Advisor to 10bis
and its shareholders
Acquisition of a 79% stake in $60m Investment in
Sale of 100% in
by
at a valuation of ~$3 billion
at a valuation of $260m by
for €135m to
10Bis

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Chorus.ai - NOAH19 Berlin

  • 1. Intro to Chorus Dr. Micha Breakstone Co-Founder & President Increased average quota attainment from 60% to ~100%
  • 2.  @NOAHConference  @noah_conference  @noah-conference  @NOAHConference FOLLOW USONSOCIAL
  • 3. 2016 •Tel Aviv dev and data science office •Initial iterations •AI tech developed in-house •Seed round PRODUCT DEV 2017 •Established sales and marketing •Acquired initial customers •Product evolved •$16M Series A BUSINESS DEV 2018 •2.5X revenue increase •200+ customers •~4M calls recorded •$33M Series B PM FIT WHAT’S NEXT Chorus.ai - a Brief History •Growth, growth, growth •In 2019 we’ve already doubled no. of all calls we’ve analyzed… •Introducing advanced AI features
  • 4. Chorus.ai - #1 Conversation Intelligence Platform for High Growth Sales & Customer Success Teams >200 Customers >4M Calls analyzed in 2018 >80 Chorus employees in 3 offices across the globe
  • 5. Without call recording and analysis, how do you… Determine who in sales needs help and on what? 85% of team 15% of team TOP REPS LAGGING REPS Ramp reps faster so they hit quota faster? 1% 19% 39% 23% 18% <1 m onth 1-3 m onths 3-5 m onths 5-7 m onths 7+ m onths Know why you lose deals and deal with it? LEADS – driven by effort REVENUE – driven by conversations 20% WON 80% LOST High variability Wasted pipeline Lost revenue
  • 6. The Solution – Conversation Intelligence
  • 7. How it works - the basics 1 RECORDS TRANSCRIBES 2 ANALYZES 3 ENRICHES 4
  • 8. How it works - some AI magic AI-Curated Playlists of Best Calls Scorecards to Enable Successful Coaching Track Specific Themes ConversationsAcross Measure Sales Process Adoption
  • 9. +200 more Companies using Chorus to fuel growth 30% INCREASE In Win Rate 50% REDUCTION In Ramp Time
  • 10. Our Integrations CRM Calendar & EmailCollaboration Video conferencing Call dialers
  • 11. Examples of Insights Chorus.ai has surfaced ● Won Deals require at least 2 engaged people in meetings ● 5+ Open Ended questions that drive engagement lead to 3x+ higher win rates. ● Top Reps use inclusive language (We/Us/Together) 10x more often ● No Shows are best predicted by the Action Items of previous meetings and 20% of meetings have no action items B2B SALES INSIGHTS
  • 12. Examples of Insights Chorus.ai has surfaced CUSTOMER INSIGHTS ● @Zoom told Eric Yuan’s “Founding Story” to win more deals ● @Outreach with competitive positioning to 3x win rates ● @InsightSquared discounts too early ● @Recurly to roll-out new pricing using best reps’ actual delivery ● @Procore who pitched “Full-time employee” pricing instead of “equivalent”, leaving $x00,000’s on the table
  • 13. Clone Your Closers • Identify who needs help • Find coaching topics Saved 70% time spent in shadowing or reviewing calls Competitor2 Katrina Matt Joe Alice Julia Jackie Ray Charles Trish
  • 14. Ramp Reps Rapidly • Leverage call playlists • Review early calls Cut their new rep onboarding time by more than 50%
  • 15. Increase Win Rates • Spread winning talk tracks • Coach reps on deals Increase win rates by 10% points by training reps on talk tracks AVG REP TOP REP
  • 16. Shorten Sales Cycle • Collaborate with sales engineering, products, marketing • Track critical talk tracks, themes Aligned product marketing and sales enablement content with sales impact 4 calls this week mentioned your “Slack Integration Launch”. Hey Parth Account Rep Moments Igloo Joe W “..oh, we love Slack..” Dreamline, Inc. Troy R “..now integrate with Slack.” Starline Media Nat E “..share it directly on Slack.” Handle.Co Joe W “..launched our Slack integ..” LISTEN TO THE PLAYLIST
  • 17. Thank you Dr. Micha Breakstone Co-Founder & President Increased average quota attainment from 60% to ~100%
  • 18. Selected Completed NOAH Transactions Focus on Leading European Internet companies Covering over 400 companies across 25 online verticals, a broad range of over 500 investors as well as 100+ online-focused corporates Deep understanding of industry dynamics Ability to add value beyond banking advice Facilitates overall process and minimizes management distraction NOAH Advisors is globally well connected and has direct access to virtually all key players in the industry Knowledge of and strong relationships with potential buyers’ key decision makers Proactively finds and unlocks attractive investment opportunities for leading investors Annual NOAH Conference in its 10th year Over 40 years of combined relevant M&A experience Routine execution of M&A and financing transactions with sizes of several billion euros 30 successfully completed NOAH Advisors transactions underline successful transfer of M&A competencies to the Internet sector Entrepreneurial mind-set, focused on growing the business and establishing a reputation for excellence Ability to deliver top results in short time frames Highly success-based compensation structures align interests of clients and NOAH Advisors, and demonstrate conviction to deliver top results Creative deal solutions Unique Industry Know-How Unmatched Network and Relationships Strong Investment Banking Competence Full Commitment - We Are Entrepreneurs! EUROPE’S LEADING INTERNET CORPORATE FINANCE BOUTIQUE® The NOAH Advisors Core Banking Team Marco Rodzynek Managing Director & Founder Jan Brandes Managing Director Nikhil Parmar Director Olek Skwarczek Associate Lukas Schlund Analyst December 2014 October 2014 Sale of 100% of for $800m to Exclusive Financial Advisor to Fotolia and the Selling Shareholders Sale of 100% of for €80m to Exclusive Financial Advisor to Trovit and its Shareholders October 2016 Investment in Exclusive Financial Advisor to KäuferPortal and its Shareholders by 84% Ownership December 2016 August 2017 Financial Advisor to Silver Lake Financial Advisor to EMK Capital Investment in Acquisition of a Majority Stake in by by at a valuation of $200m November 2019 July 2019 September 2018 Financial Advisor to MagicLab Financial Advisor to AU10TIX and its shareholders Financial Advisor to 10bis and its shareholders Acquisition of a 79% stake in $60m Investment in Sale of 100% in by at a valuation of ~$3 billion at a valuation of $260m by for €135m to 10Bis