MarketScape: Worldwide HR BPO Vendor Analysis

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HR and IT managers that want to achieve a successful digital transformation must make fundamental changes. Whether businesses are looking to increase agility, improve customer service, streamline processes or drive innovation, change needs to start in the workplace. This is because the performance of individual employees is decisive in a world increasingly characterized by knowledge work. However, employee performance can only improve when the work environment is adapted and optimized to their respective roles and requirements. Equipping workers with new mobile devices or collaboration tools is not a solution in and of itself. Based on PACs view of Digital Workplace as a holistic design and service concept, this presentation offers a 360° view on critical issues related to workplace modernization. It gives insight into current trends, investment plans and challenges relating to digital workplace initiatives.

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Every 3 months, a major universal upgrade hits your SuccessFactors instances, interfaces, middleware and landscape. The upgrades are free of charge and offer a better performance, improved look and feel of applications, along with many new functionalities. These new features and upgrades are essential to perform at its best. Download this presentation and learn what the best practices are for a successful SuccessFactors Q3 2016 Release.

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Your Digital HR journey doesn't stop once you have gone live. The continuous innovations that keep digital HR processes efficient, and your HR team high performing, need to be integrated and optimized to ensure you continue to reach your performance objectives. In this webinar we talk you through the maintenance of your new HR platform, vital to ensure that it remains optimized in line with the quarterly SuccessFactors updates. In addition, we reveal to you the value of the business intelligence insights that Digital HR gathers, analyzes and reports on as part of the digital data processes. These real-time and retrospective insights make it easy for you to make smart strategic decisions and meet KPIs.

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You know that Digital HR is the best option for your business, but you may have concerns about how to transition smoothly from a legacy IT infrastructure to the Cloud. In this presentation we provide you with the tools and knowledge you need to Fast Track your Digital HR journey from roadmap to a live HR Cloud - quickly, efficiently and importantly, on budget. This presentation walks you through our Rapid Deployment Solution, and NGA's HR extensions to SuccessFactors that improve your users' experiences by optimizing the core HR platform beyond its standard functionality. You will see that it's possible to compress a typical implementation timeline by up to eight weeks by using best practice methodologies; methodologies that take you from design, through build, testing and launch.

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Disruptive changes to business models will have a profound impact on the employment landscape over the coming years. Many of the major drivers of transformation currently affecting global industries are expected to have a significant impact on jobs, ranging from significant job creation to job displacement, and from heightened labour productivity to widening skills gaps. In many industries and countries, the most in-demand occupations or specialties did not exist 10 or even five years ago, and the pace of change is set to accelerate.

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It is also recognized that in the world of SaaS, Human Capital Management (HCM) software is designed for standard processes, and that there will be many areas of functionality that could serve some, but not all users' business requirements. While SAP has a robust pipeline of core application enhancements, they have created the Hana App Store and the partner App development drive to ensure that the SuccessFactors platform delivers to the specific needs of all customers. This App Store concept is unique in the HCM market and has been awaiting insightful innovations to fill its shelves in the HCM category. NGA is the first. For customers, this means there are limitless opportunities to work with NGA on the Hana Cloud platform to extend functionality and to co-create new extensions to optimize their SuccessFactors business case and user experience. In this presentation, we introduce NGA Case Management Central andHR Request Central, the first two extensions specifically developed to increase efficiency as well as employee engagement when dealing with HR Case Management and HR Requests.

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