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Unleashing Innovation and Productivity
             Through Extreme Time Constraints
                                  aka




   "Shrink That Project!"

                           Pascal Pinck



Twitter: @pascalpinck                          Web: col-labor-ation.com
                        Used with permission
How long do your projects take?




Hours?   Days?   Weeks?   Months?   Years?
Long projects have real benefits
 • Time to "get things right"
 • Time to do foundational research
 • Allows us to tackle large chunks of
   work
 • Allows us to build up momentum
 • Provides personal/team clarity
   → reduces "existential overhead"
Long projects also have big drawbacks
   •     Integration risks
   •     Market risks
   •     Compounding delay costs
   •     Parkinson's Law*:

         "Work expands so as to
         fill the time available for
         its completion."



*Cyril Northcote Parkinson, 1909-1993, British naval historian
What is a project anyway?
In its most abstracted form, a project is…

An interlinked series of
   discoveries,
   decisions,
   & actions

made in support of
  an explicit, unifying objective

in a context of
    limited resources,
    evolving capabilities,
    & changing stakeholder needs.
Can this be done in
 very short cycles?


Yes. Some examples:
"Scrum"
for Software
Development
Let's revisit our definition. A project is…

An interlinked series of
   discoveries,          (= learning/understanding)
   decisions,            (= selecting/prioritizing/negotiating)
   & actions             (= creating/executing/delivering)

made in support of
  an explicit, unifying objective

in a context of
    limited resources,
    evolving capabilities,
    & changing stakeholder needs.
What is a minimum viable project?
A minimum viable project:
Includes some
    1. selecting of available goals, resources, and strategic constraints
    2. prioritizing, especially which tasks to OMIT
    3. negotiating, especially tradeoffs

And results in some
   1. shared learning about the market, especially end users
   2. shared learning about the problem/solution space
   3. creation of value based on this shared learning
   4. delivery of value to stakeholders
   5. shared learning about ourselves and our way of working
What is NOT (necessarily) required
 •   Formal planning
 •   Explicit mitigation of all (or most) risks
 •   Heavyweight (or even pre-defined) processes
 •   Expectation of a particular outcome
 •   A formal leadership structure
 •   Documentation
The real magic:
It's all about "less"
Less is good!
Less work
  • Less work-in-progress
  • Less task switching
  • Less induced work
  • Less low-priority work
  • Less work that gets thrown away
  • Less procrastination
    (= work avoiding work)
Less is good!
Less debt
  • Less social debt           ("conversations not had")
  • Less tradespace debt       ("tradeoffs not made")
  • Less prioritization debt   ("nice-to-haves not let go of")
  • Less bad news debt         ("nasty messes not uncovered")
Extreme time constraints are an
     engine for innovation
An engine for innovation
History shows that high-pressure, time-constrained
environments are extremely hospitable to breakthrough
innovation.
An engine for innovation
Extreme time constraints
 • Snap people out of regular routines
 • Call forth intense attention and engagement
 • Make bureaucratic processes irrelevant
 • Promote transparency and disclosure
 • Raise the bar on team performance
 • Force stakeholders into proximity
 • Encourage swarming
 • Encourage the simplest possible
    solution
An innovation equation
    Shared purpose
+   laser focus
+   authentic urgency
+   rapid feedback
+   social/organizational safety

= INNOVATION
  MULTIPLIER
  EFFECT
"So what's the bad news?"
Drawbacks/downsides
This type of project…
 • Is cognitively, physically, and emotionally intense

 • Can expose significant organizational weaknesses
 • Can expose a lack of shared goals/vision
 • Can expose poor relationships in the organization

 • Can cause "iteration fatigue"
 • Can disrupt flow in some cases
 • Can be hard to scale
What about estimating &
      budgeting?
Estimating & budgeting
For short or iterative projects…
"Do as little estimating as possible."

Why?
 • We're almost always wrong.
 • It tends to divert time and energy from delivering
   actual value.
 • It delays our contact with the market
 • It defers key discoveries, especially the most unpleasant
   (and expensive) ones.
Instead… try "Scope Flex"
 • Timebox is fixed.
 • Resources are fixed.
 • Team does as much as they can in the time allotted
   with the resources they have.
Instead… try "Scope Flex"
Three caveats
   1. Team must work on things in the order of big-picture
       importance (e.g., stakeholder value and/or risk).
   2. Team commits to completing something of true
       stakeholder value by the deadline.
   3. While the team gets to decide
       the specifics of what gets
       delivered, they do so in an
       ongoing dialog with the key
       stakeholders.
Key success factors
 •   Frequent interaction with customer/market or proxy
 •   Leaders who model transparency and disclosure
 •   High-bandwidth communication
 •   Tolerance for ambiguity
 •   Willingness to learn iteratively
 •   Openness to failure
 •   Social/organizational safety
 •   Ideally, a small team (< 20)
 •   Shared cadence/rituals
 •   Co-location helps
Suggested reading
Questions/Discussion




Twitter: @pascalpinck   Web: col-labor-ation.com
Image credits
Images used under creative commons license
p2 – tomato             see http://www.flickr.com/photos/darrenhester/
p3 – baker statue       see http://www.flickr.com/photos/learn4life/
p4 – sad face           see http://www.flickr.com/photos/seandurham/
p6/14 – question mark see http://www.flickr.com/photos/barlowgirls/
p8 – scrum board        see http://www.flickr.com/photos/acarlos1000/
p9 – code screenshot    see http://www.flickr.com/photos/unavoidablegrain/
p9 – warning lamps      see http://www.flickr.com/photos/jankrutisch/
p10 – control room      see http://www.flickr.com/photos/ericolson/
p10 – news set          see http://www.flickr.com/photos/fellyphotos/
p12 – football          see http://www.flickr.com/photos/annerossley/
p17 – reams of paper    see http://www.flickr.com/photos/luschei/
p19 – spoons            see http://www.flickr.com/photos/jek-a-go-go/
p20 – credit cards      see http://www.flickr.com/photos/shoot-art/
p23 – stopwatch         see http://www.flickr.com/photos/julianlim/
p24 – bees              see http://www.flickr.com/photos/kaibara87/
p26 – warning sign      see http://www.flickr.com/photos/neumeyer/
Image credits
Images used under creative commons license (cont'd)
p29/30 – arching back see http://www.flickr.com/photos/trussmonkey/
p31 – running track     see http://www.flickr.com/photos/a03575/

Publicity images – in wide release
p9 – Humble/Farley and Duvall books: Addison-Wesley
p13 – Kinect device: Microsoft
p13 – 3d visualization: adafruit.com
p22 – all images: NASA
p32 – Poppendieck and Highsmith books: Addison-Wesley
p32 – Pascale book: Crown Business
p32 – Anderson book: Blue Hole Press

Other image credits
p8 – scrum diagram: Mike Cohn / Mountain Goat Software. Used by permission.
p11 – all images: BrainStore Ltd. Used by permission.

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Pinck.pascal

  • 1. Unleashing Innovation and Productivity Through Extreme Time Constraints aka "Shrink That Project!" Pascal Pinck Twitter: @pascalpinck Web: col-labor-ation.com Used with permission
  • 2. How long do your projects take? Hours? Days? Weeks? Months? Years?
  • 3. Long projects have real benefits • Time to "get things right" • Time to do foundational research • Allows us to tackle large chunks of work • Allows us to build up momentum • Provides personal/team clarity → reduces "existential overhead"
  • 4. Long projects also have big drawbacks • Integration risks • Market risks • Compounding delay costs • Parkinson's Law*: "Work expands so as to fill the time available for its completion." *Cyril Northcote Parkinson, 1909-1993, British naval historian
  • 5. What is a project anyway?
  • 6. In its most abstracted form, a project is… An interlinked series of discoveries, decisions, & actions made in support of an explicit, unifying objective in a context of limited resources, evolving capabilities, & changing stakeholder needs.
  • 7. Can this be done in very short cycles? Yes. Some examples:
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Let's revisit our definition. A project is… An interlinked series of discoveries, (= learning/understanding) decisions, (= selecting/prioritizing/negotiating) & actions (= creating/executing/delivering) made in support of an explicit, unifying objective in a context of limited resources, evolving capabilities, & changing stakeholder needs.
  • 15. What is a minimum viable project?
  • 16. A minimum viable project: Includes some 1. selecting of available goals, resources, and strategic constraints 2. prioritizing, especially which tasks to OMIT 3. negotiating, especially tradeoffs And results in some 1. shared learning about the market, especially end users 2. shared learning about the problem/solution space 3. creation of value based on this shared learning 4. delivery of value to stakeholders 5. shared learning about ourselves and our way of working
  • 17. What is NOT (necessarily) required • Formal planning • Explicit mitigation of all (or most) risks • Heavyweight (or even pre-defined) processes • Expectation of a particular outcome • A formal leadership structure • Documentation
  • 18. The real magic: It's all about "less"
  • 19. Less is good! Less work • Less work-in-progress • Less task switching • Less induced work • Less low-priority work • Less work that gets thrown away • Less procrastination (= work avoiding work)
  • 20. Less is good! Less debt • Less social debt ("conversations not had") • Less tradespace debt ("tradeoffs not made") • Less prioritization debt ("nice-to-haves not let go of") • Less bad news debt ("nasty messes not uncovered")
  • 21. Extreme time constraints are an engine for innovation
  • 22. An engine for innovation History shows that high-pressure, time-constrained environments are extremely hospitable to breakthrough innovation.
  • 23. An engine for innovation Extreme time constraints • Snap people out of regular routines • Call forth intense attention and engagement • Make bureaucratic processes irrelevant • Promote transparency and disclosure • Raise the bar on team performance • Force stakeholders into proximity • Encourage swarming • Encourage the simplest possible solution
  • 24. An innovation equation Shared purpose + laser focus + authentic urgency + rapid feedback + social/organizational safety = INNOVATION MULTIPLIER EFFECT
  • 25. "So what's the bad news?"
  • 26. Drawbacks/downsides This type of project… • Is cognitively, physically, and emotionally intense • Can expose significant organizational weaknesses • Can expose a lack of shared goals/vision • Can expose poor relationships in the organization • Can cause "iteration fatigue" • Can disrupt flow in some cases • Can be hard to scale
  • 27. What about estimating & budgeting?
  • 28. Estimating & budgeting For short or iterative projects… "Do as little estimating as possible." Why? • We're almost always wrong. • It tends to divert time and energy from delivering actual value. • It delays our contact with the market • It defers key discoveries, especially the most unpleasant (and expensive) ones.
  • 29. Instead… try "Scope Flex" • Timebox is fixed. • Resources are fixed. • Team does as much as they can in the time allotted with the resources they have.
  • 30. Instead… try "Scope Flex" Three caveats 1. Team must work on things in the order of big-picture importance (e.g., stakeholder value and/or risk). 2. Team commits to completing something of true stakeholder value by the deadline. 3. While the team gets to decide the specifics of what gets delivered, they do so in an ongoing dialog with the key stakeholders.
  • 31. Key success factors • Frequent interaction with customer/market or proxy • Leaders who model transparency and disclosure • High-bandwidth communication • Tolerance for ambiguity • Willingness to learn iteratively • Openness to failure • Social/organizational safety • Ideally, a small team (< 20) • Shared cadence/rituals • Co-location helps
  • 33. Questions/Discussion Twitter: @pascalpinck Web: col-labor-ation.com
  • 34. Image credits Images used under creative commons license p2 – tomato see http://www.flickr.com/photos/darrenhester/ p3 – baker statue see http://www.flickr.com/photos/learn4life/ p4 – sad face see http://www.flickr.com/photos/seandurham/ p6/14 – question mark see http://www.flickr.com/photos/barlowgirls/ p8 – scrum board see http://www.flickr.com/photos/acarlos1000/ p9 – code screenshot see http://www.flickr.com/photos/unavoidablegrain/ p9 – warning lamps see http://www.flickr.com/photos/jankrutisch/ p10 – control room see http://www.flickr.com/photos/ericolson/ p10 – news set see http://www.flickr.com/photos/fellyphotos/ p12 – football see http://www.flickr.com/photos/annerossley/ p17 – reams of paper see http://www.flickr.com/photos/luschei/ p19 – spoons see http://www.flickr.com/photos/jek-a-go-go/ p20 – credit cards see http://www.flickr.com/photos/shoot-art/ p23 – stopwatch see http://www.flickr.com/photos/julianlim/ p24 – bees see http://www.flickr.com/photos/kaibara87/ p26 – warning sign see http://www.flickr.com/photos/neumeyer/
  • 35. Image credits Images used under creative commons license (cont'd) p29/30 – arching back see http://www.flickr.com/photos/trussmonkey/ p31 – running track see http://www.flickr.com/photos/a03575/ Publicity images – in wide release p9 – Humble/Farley and Duvall books: Addison-Wesley p13 – Kinect device: Microsoft p13 – 3d visualization: adafruit.com p22 – all images: NASA p32 – Poppendieck and Highsmith books: Addison-Wesley p32 – Pascale book: Crown Business p32 – Anderson book: Blue Hole Press Other image credits p8 – scrum diagram: Mike Cohn / Mountain Goat Software. Used by permission. p11 – all images: BrainStore Ltd. Used by permission.