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You Can’t Grade Your Own
       Homework


    Dr. James Ortiz, Deputy Director
Independent Program Assessment Office

              Sixth Annual NASA
      Program Management Challenge 2009
              February 25, 2009
                                          Page 1
Goal




The NASA independent review process helps ensure the
highest probability of mission success to Programs and
projects.




                                                         Page 2
Topics addressed


• What is an independent life-cycle review ?
• Why do we do independent reviews?
• Who is involved?
• What is the Standing Review Board (SRB) ?
• How are independent reviews done?
• Why can’t you grade your own homework?
• Summary




                                               Page 3
What is an Independent Life - Cycle
                        Review ?

•   A review of Programs and projects at each life-cycle milestone
    performed by competent individuals who are not dependent or
    affiliated with the Program or project and who do not have an
    organizational or personal interest or stake in the results of the review
•   The review objectively assesses:
     – Adequacy and credibility of the technical approach (requirements,
       architecture, design)
     – Schedule
     – Resources
     – Cost
     – Risk
     – Management approach
     – Compliance with Agency policy (NPR 7120.5, NPR 7123.1)
     – Readiness to proceed to the next phase
•   The results of the independent review are advisory to the
    Program/project and to the decision authority
                                                                                Page 4
Why Do We Do Independent Reviews?



1. Agency wants Program/projects to receive independent assurance
   that they are on-track
2. NASA senior management wants:
    – Independent validation at key decision points of the
      Program/project’s readiness to proceed into the next phase of
      its life-cycle
    – Externally-imposed impediments to Program/project success
      are being removed
3. Agency needs to provide external stakeholders assurance we can
   deliver to our commitments
4. Significant additional benefit is that preparation for the review
   milestone allows for a holistic examination by the Program/project
   and the review team



                                                                        Page 5
Who Is Involved?


• Per the Agency governance structure, the independent life-
  cycle review process is implemented as a collaborative effort
  between:
   – Agency Senior Management
   – Center Management
   – Technical Authorities (TA)
   – Program/Project Management
                                Decision Authority   Technical Authority
                                                                              Associate
                                                                            Administrator
                                                                 Center
                              NASA AA       MDAA     NASA CE                   PA&E
                                                                 Director

                 Programs     Approve      Approve   Approve                  Approve

     Establish   Category 1
       SRB,                   Approve      Approve   Concur      Approve      Approve
                  Projects
     Develop
       ToR.
     Approve     Category 2
                                           Approve               Approve      Approve*
    Chairperso    Projects
    n, RM, and
       Other
       Board
     Members     Category 3
                                           Approve               Approve
                  Projects




                                                                                            Page 6
What is the SRB?
                   (NPR 7120.5 & SRB Handbook)



• Independent life-cycle reviews are conducted by a Standing
  Review Board (SRB)
   – The SRB has a single chairperson and a NASA review manager
   – The SRB remains intact, with the goal of having the same core
     membership, for the duration of the Program or project
   – Board members must be independent of the programmatic and
     technical authority chain of command for the Program/project
   – Board members are free from organizational and personal conflict of
     interests
   – The main attributes of SRB members are currency, competence and
     independence
• SRBs provide the Agency a non-advocate, objective, and
  competent assessment of the Program/project as it advances
  through its key decision points (KDP)

                                                                           Page 7
How Is It Done?
 (NPR 7120.5D)




                  Page 8
How Is It Done?
                                                        (IPAO process)
                                                    I   N     P    U     T    S
                                                               P/p Documentation
 Agency Review            Agency/Directorate/Centers          Cost & Schedule                SRB Briefings to           Minutes/Decisions/Actions
Schedule                  Documentation &                      Documentation                Program/Project
 Review Chair             Requirements                        Program/Project
Nomination                                                    Briefings


      PLANNING                   PREPARING                        REVIEWING                  REPORTING                   CLOSING-OUT




                                                                                          Verbal Pre-Briefings to P/p       Review Closeout
 Monitor Agency             Initiate Contact and Determine        Receive CADRe Inputs
                                                                                          Write one-page summary            Customer
Baseline Program/         Review Budget                           SRB Kick-Off Meetings
                                                                                          Write the Report                 Feedback
Project Review              Identify and obtain approval of       Attend Reviews
                                                                                          Prepare the Summary               Develop Lessons
 Determine IPAO           SRB Chair/RM/SRB members                Attend Site Visit
                                                                                           Briefings                      Learned
Review Budget               Determine funding mechanism           Develop ICE/ICA/ISA
                                                                                          Present the Briefings:            Process Review
 Review Assignments         Develop the TOR
                                                                                            - Program/ project            and Improvement
                            Develop Schedule/Logistics
                                                                                            - CMC                           Administrative
                          of the Review
                                                                                            - MD PMC                      Close-out
                            Develop the Cost Plan
                                                                                            - APMC (if required)            Team Recognition
                            Develop the Schedule Plan




                                                   P     R    O     D     U   C   T   S
                                 Individual Review Budget               ICE/ICA/ISA           One Page Summary              Review Summary
   RM/CA/SA Assignments          ToR, Cost Plan, Schedule Plan          SRB Findings          SRB Report                    Contracts Close-out by
                                 Chair and Team Nomination              RFA                   RRD Report                   COTR
                                and Guidance Letters                    Recommendations       SRB Briefings                 Review Records
                                 Review Schedule
                                                                                                                            RRD Report
                                 Contract Task Statement
                                                                                                                            Process improvements
                                  R&R for SRB
                                                                                                                                             Page 9
Recent improvements

•    The following diagram of the SRB “engagement” timeline approved by
     the Agency Program Management Council (APMC) resulted from
     process improvement activities jointly performed between IPAO,
     Mission Directorates, Programs, and the Office of the Chief Engineer
     (OCE).
    Path to Orion PDR
    DAC                                SRB observer role
    11/08                  5/09                                                                    “one pager” by Project, includes Plan to KDP
                                      S/S Reviews
                                                                Internal 
                                      6/09         8/09    Project PDR

                                                                       8/09                RFAs             Findings
                                                          SRB assessment of
                                                          entry criteria to            SRB Site          “One pager” + 1 day (joint activity)
                                                          Project/Program           Review                ‐ Quick status
    PMR                 Rev 1                                                                                   ‐ Only big issues, not concerns/observations
    11/08     3/09 4/09                          8/09                                                           ‐ Initial ICE  
                                                                                     SRB
                                                                               l‐‐‐‐l PDR/NAR                                              KDP 
                                                                               1 – 6         l ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐l
                                                                               mos    5‐10 days                     30 days
                                                                                      Integrated




                                                                                              ‐ Tech                   
                                                                                              ‐ Cost
                                         “Pre‐work”                                           ‐ Sched         Briefings: P/p, CMC, DPMC, APMC
                                                                                              ‐ Risk
                                   Model Development
                                 Joint with IPAO/Project                       Independent Life Cycle Review (ILCR)
                                ICA/ICE/ISA reconciliations



                                                                                                                                                               Page 10
Life-Cycle Review Success Criteria

1.   Alignment with and contributing to Agency needs, goals, and
     objectives, and the adequacy of requirements flow-down from those

2.   Adequacy of technical approach as defined by NPR 7123.1 entrance
     and success criteria

3.   Adequacy of schedule

4.   Adequacy of estimated costs (total and by fiscal year), including
     Independent Cost Analyses (ICAs) and Independent Cost Estimates
     (ICEs), against approved budget resources

5.   Adequacy/availability of resources other than budget

6.   Adequacy of risk management approach and risk
     identification/mitigation

7.   Adequacy of management approach

                                                                         Page 11
Summary: Why You Can’t Grade Your
                    Own Homework?

•   The independent life-cycle review supports the NASA Administrator’s
    Charge: “You can not grade your own homework regardless of the
    position you hold as part of the Program or project”
•   The independent life-cycle review process is an integral part of the
    Agency’s check and balances built into the NASA governance structure
    and complements the programmatic and technical lines of command
    and authority
•   It is implemented by Standing Review Boards (SRBs) staffed with
    members that are current, competent and independent
•   Its processes are continuously assessed for improvement by IPAO and
    its stakeholders
•   The independent life-cycle review process helps ensure the highest
    probability of success of the Agency’s Program and projects




                                                                          Page 12
Back-up Slides




                 Page 13
Terminology


•   Program
     –   A strategic investment by a Mission Directorate or Mission Support Office that has a
         defined architecture and/or technical approach, requirements, funding level, and a
         management structure that initiates and directs one or more projects. A Program
         defines a strategic direction that the Agency has identified as critical.

•   Project
     –   A specific investment identified in a Program Plan having defined requirements, a life-
         cycle cost, a beginning, and an end. A project yields new or revised products that
         directly address NASA’s strategic needs.

•   Standing Review Board (SRB)
     –   The entity responsible for conducting independent reviews of the Program/project per
         the life-cycle requirements. The SRB is advisory and is chartered to objectively assess
         the material presented by the Program/project at a specific review.

•   Decision Authority (DA)
     –   The Agency’s responsible individual who authorizes the transition of a program/project
         to the next life-cycle phase.

•   Key Decision Point (KDP)
     –   The event at which the Decision Authority determines the readiness of a
         Program/project to progress to the next phase of the life cycle (or to the next KDP).
                                                                                                   Page 14
Program Life Cycle (NPR 7120.5)




                                  Page 15
Project Life Cycle (NPR 7120.5)




                                  Page 16
Governing Documentation
                                                  NPD 1000.0
                                                  NPD 1000.3
                                                  NPD 1000.5



  Engineering NPD          Program Mgt.               OSMA NPD                  Health and            Mission Support
                                                                                                        Office NPDs
                               NPD                                             Medical NPD


NPR 7123.1 and Other       NPR 7120.5 and              OSMA NPRs               NID 1240-41 and         Support Org
 Engineering NPRs          other PM NPRs                                        OCHMO NPRs                NPRs

                                                                        Health &
  Engineering    Program/Project                  SMA                                        MSO Functional
                                                                        Medical
  Requirements   Mgmt Requirements                Requirements                               Requirements
                                                                        Requirements




                            Mission Directorate                   Center Engineering &
                              Programmatic                           Management
                              Requirements                            Policies and
                                                                       Practices




                                                  Program Plans
                                                  Project Plans


                                                                                                                   Page 17

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Ortiz.james

  • 1. You Can’t Grade Your Own Homework Dr. James Ortiz, Deputy Director Independent Program Assessment Office Sixth Annual NASA Program Management Challenge 2009 February 25, 2009 Page 1
  • 2. Goal The NASA independent review process helps ensure the highest probability of mission success to Programs and projects. Page 2
  • 3. Topics addressed • What is an independent life-cycle review ? • Why do we do independent reviews? • Who is involved? • What is the Standing Review Board (SRB) ? • How are independent reviews done? • Why can’t you grade your own homework? • Summary Page 3
  • 4. What is an Independent Life - Cycle Review ? • A review of Programs and projects at each life-cycle milestone performed by competent individuals who are not dependent or affiliated with the Program or project and who do not have an organizational or personal interest or stake in the results of the review • The review objectively assesses: – Adequacy and credibility of the technical approach (requirements, architecture, design) – Schedule – Resources – Cost – Risk – Management approach – Compliance with Agency policy (NPR 7120.5, NPR 7123.1) – Readiness to proceed to the next phase • The results of the independent review are advisory to the Program/project and to the decision authority Page 4
  • 5. Why Do We Do Independent Reviews? 1. Agency wants Program/projects to receive independent assurance that they are on-track 2. NASA senior management wants: – Independent validation at key decision points of the Program/project’s readiness to proceed into the next phase of its life-cycle – Externally-imposed impediments to Program/project success are being removed 3. Agency needs to provide external stakeholders assurance we can deliver to our commitments 4. Significant additional benefit is that preparation for the review milestone allows for a holistic examination by the Program/project and the review team Page 5
  • 6. Who Is Involved? • Per the Agency governance structure, the independent life- cycle review process is implemented as a collaborative effort between: – Agency Senior Management – Center Management – Technical Authorities (TA) – Program/Project Management Decision Authority Technical Authority Associate Administrator Center NASA AA MDAA NASA CE PA&E Director Programs Approve Approve Approve Approve Establish Category 1 SRB, Approve Approve Concur Approve Approve Projects Develop ToR. Approve Category 2 Approve Approve Approve* Chairperso Projects n, RM, and Other Board Members Category 3 Approve Approve Projects Page 6
  • 7. What is the SRB? (NPR 7120.5 & SRB Handbook) • Independent life-cycle reviews are conducted by a Standing Review Board (SRB) – The SRB has a single chairperson and a NASA review manager – The SRB remains intact, with the goal of having the same core membership, for the duration of the Program or project – Board members must be independent of the programmatic and technical authority chain of command for the Program/project – Board members are free from organizational and personal conflict of interests – The main attributes of SRB members are currency, competence and independence • SRBs provide the Agency a non-advocate, objective, and competent assessment of the Program/project as it advances through its key decision points (KDP) Page 7
  • 8. How Is It Done? (NPR 7120.5D) Page 8
  • 9. How Is It Done? (IPAO process) I N P U T S P/p Documentation Agency Review Agency/Directorate/Centers Cost & Schedule SRB Briefings to Minutes/Decisions/Actions Schedule Documentation & Documentation Program/Project Review Chair Requirements Program/Project Nomination Briefings PLANNING PREPARING REVIEWING REPORTING CLOSING-OUT Verbal Pre-Briefings to P/p Review Closeout Monitor Agency Initiate Contact and Determine Receive CADRe Inputs Write one-page summary Customer Baseline Program/ Review Budget SRB Kick-Off Meetings Write the Report Feedback Project Review Identify and obtain approval of Attend Reviews Prepare the Summary Develop Lessons Determine IPAO SRB Chair/RM/SRB members Attend Site Visit Briefings Learned Review Budget Determine funding mechanism Develop ICE/ICA/ISA Present the Briefings: Process Review Review Assignments Develop the TOR - Program/ project and Improvement Develop Schedule/Logistics - CMC Administrative of the Review - MD PMC Close-out Develop the Cost Plan - APMC (if required) Team Recognition Develop the Schedule Plan P R O D U C T S Individual Review Budget ICE/ICA/ISA One Page Summary Review Summary RM/CA/SA Assignments ToR, Cost Plan, Schedule Plan SRB Findings SRB Report Contracts Close-out by Chair and Team Nomination RFA RRD Report COTR and Guidance Letters Recommendations SRB Briefings Review Records Review Schedule RRD Report Contract Task Statement Process improvements R&R for SRB Page 9
  • 10. Recent improvements • The following diagram of the SRB “engagement” timeline approved by the Agency Program Management Council (APMC) resulted from process improvement activities jointly performed between IPAO, Mission Directorates, Programs, and the Office of the Chief Engineer (OCE). Path to Orion PDR DAC                                SRB observer role 11/08                  5/09                                      “one pager” by Project, includes Plan to KDP S/S Reviews Internal  6/09         8/09    Project PDR 8/09                RFAs Findings SRB assessment of entry criteria to            SRB Site          “One pager” + 1 day (joint activity) Project/Program           Review                ‐ Quick status PMR                 Rev 1                                        ‐ Only big issues, not concerns/observations 11/08     3/09 4/09                          8/09                ‐ Initial ICE   SRB l‐‐‐‐l PDR/NAR                                              KDP  1 – 6 l ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐l mos 5‐10 days                     30 days Integrated ‐ Tech                    ‐ Cost “Pre‐work” ‐ Sched Briefings: P/p, CMC, DPMC, APMC ‐ Risk Model Development Joint with IPAO/Project                       Independent Life Cycle Review (ILCR) ICA/ICE/ISA reconciliations Page 10
  • 11. Life-Cycle Review Success Criteria 1. Alignment with and contributing to Agency needs, goals, and objectives, and the adequacy of requirements flow-down from those 2. Adequacy of technical approach as defined by NPR 7123.1 entrance and success criteria 3. Adequacy of schedule 4. Adequacy of estimated costs (total and by fiscal year), including Independent Cost Analyses (ICAs) and Independent Cost Estimates (ICEs), against approved budget resources 5. Adequacy/availability of resources other than budget 6. Adequacy of risk management approach and risk identification/mitigation 7. Adequacy of management approach Page 11
  • 12. Summary: Why You Can’t Grade Your Own Homework? • The independent life-cycle review supports the NASA Administrator’s Charge: “You can not grade your own homework regardless of the position you hold as part of the Program or project” • The independent life-cycle review process is an integral part of the Agency’s check and balances built into the NASA governance structure and complements the programmatic and technical lines of command and authority • It is implemented by Standing Review Boards (SRBs) staffed with members that are current, competent and independent • Its processes are continuously assessed for improvement by IPAO and its stakeholders • The independent life-cycle review process helps ensure the highest probability of success of the Agency’s Program and projects Page 12
  • 13. Back-up Slides Page 13
  • 14. Terminology • Program – A strategic investment by a Mission Directorate or Mission Support Office that has a defined architecture and/or technical approach, requirements, funding level, and a management structure that initiates and directs one or more projects. A Program defines a strategic direction that the Agency has identified as critical. • Project – A specific investment identified in a Program Plan having defined requirements, a life- cycle cost, a beginning, and an end. A project yields new or revised products that directly address NASA’s strategic needs. • Standing Review Board (SRB) – The entity responsible for conducting independent reviews of the Program/project per the life-cycle requirements. The SRB is advisory and is chartered to objectively assess the material presented by the Program/project at a specific review. • Decision Authority (DA) – The Agency’s responsible individual who authorizes the transition of a program/project to the next life-cycle phase. • Key Decision Point (KDP) – The event at which the Decision Authority determines the readiness of a Program/project to progress to the next phase of the life cycle (or to the next KDP). Page 14
  • 15. Program Life Cycle (NPR 7120.5) Page 15
  • 16. Project Life Cycle (NPR 7120.5) Page 16
  • 17. Governing Documentation NPD 1000.0 NPD 1000.3 NPD 1000.5 Engineering NPD Program Mgt. OSMA NPD Health and Mission Support Office NPDs NPD Medical NPD NPR 7123.1 and Other NPR 7120.5 and OSMA NPRs NID 1240-41 and Support Org Engineering NPRs other PM NPRs OCHMO NPRs NPRs Health & Engineering Program/Project SMA MSO Functional Medical Requirements Mgmt Requirements Requirements Requirements Requirements Mission Directorate Center Engineering & Programmatic Management Requirements Policies and Practices Program Plans Project Plans Page 17