When Marc Sovelove joined Financial Resources Federal Credit Union (Financial Resources FCU) in 2010, his first task was to upgrade their manual, paper-based processes to an automated commercial loan origination system. In this case study, read about how Wolters Kluwer helped remedy this situation with their product, ComplianceOne. More info at: http://www.nafcu.org/wolterskluwer/

1. ComplianceOne® CaseName
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Financial Resources
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Bridgewater,
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Longstanding Partnership Leads Financial Resources Federal
Credit Union to Select ComplianceOne®
When Marc Sovelove joined Financial Resources Federal Credit Union (Financial Resources FCU) in
Credit Union 2010, his first task was to upgrade their manual, paper-based processes to an automated commercial
Snapshot loan origination system.
Asset Size:
$400,000,000
Sovelove, the senior vice president of Lending, says the credit union selected Wolters Kluwer
Financial Services and its ComplianceOne solution after evaluating several potential providers.
State:
New Jersey Although ComplianceOne stood apart from its competitors based on product functionality, ease of use
Converting From: and price, the deciding factor was Sovelove’s longstanding relationship with his local Wolters Kluwer
Manual, paper-based
Financial Services’ sales representative.
processes
Top Reason for “I consider our Wolters Kluwer Financial Services’ sales representative to be a true business partner,”
Converting to
ComplianceOne: said Sovelove. “While I was researching my options, he sat down with me for two hours and listened
Financial Resources to what my current needs were and what I anticipated for the future. He is not only extremely
Federal Credit Union
wanted to upgrade knowledgeable about Wolters Kluwer Financial Services’ offerings, but about other systems in the
its manual, paper-
based processes to a industry as well. And, if he tells me ComplianceOne is the best solution for us, I trust him.”
commercial loan
origination system. ComplianceOne helps Financial Resources FCU document its Member Business Lending (MBL)
Advice for Other transactions quickly, accurately and in compliance with all federal and state regulations. The solution
Credit Unions:
1. “Allocate enough connects the major areas of a credit union’s business to its core processor through one, easy-to-
time to properly set manage user interface. ComplianceOne is built upon the trusted compliance knowledge and
up the system
because no one experience behind Wolters Kluwer Financial Services’ Bankers Systems brand and backed by its
knows your
operations better industry-leading warranty.
than you.”
ComplianceOne also seamlessly and efficiently interfaces with the credit union’s Experian Baker Hill
2. “Get a team
involved from the application system and FiServ core processing system. Overall, Sovelove said implementing
beginning to
represent the ComplianceOne was the smoothest software rollout he’s ever participated in, as well as the easiest
various work
functions and to
transition from a change management standpoint.
provide different
perspectives during “From the sales representative to the training to the customer support, our experience with Wolters
implementation.”
Kluwer Financial Services has been fantastic,” said Sovelove. “We needed a solution that would meet
our needs and be compatible with our existing systems and people. ComplianceOne does all that and
so much more.”
For more information on ComplianceOne, please visit WoltersKluwerFS.com/One.

2. About Wolters Kluwer Financial Services
Wolters Kluwer Financial Services is a comprehensive regulatory compliance and risk management
business that helps financial organizations manage operational, compliance and financial risk and
reporting, and improve efficiency and effectiveness across their enterprise. The organization’s
prominent brands include: FRSGlobal, ARC Logics for Financial Services, PCi, Compliance Resource
Network, Bankers Systems, VMP® Mortgage Solutions, AppOne®, GainsKeeper®, Capital Changes,
NILS, AuthenticWeb™ and Uniform Forms™. Wolters Kluwer Financial Services supports its global
customers with more than 30 offices in 20 countries and is a leading worldwide provider of
compliance and risk management solutions for the financial services industry, serving more than
15,000 banking, insurance and securities customers across the globe. Wolters Kluwer Financial
Services is part of Wolters Kluwer, a leading global information services and publishing company with
annual revenues of (2010) €3.6 billion ($4.7 billion) and approximately 19,000 employees worldwide.
Please visit www.WoltersKluwerFS.com for more information.
© Wolters Kluwer Financial Services BC-11-1998 CO-FRFCU-CS 10/11