One of the Philippines' top young corporate trainers and motivational speakers, Myron Sta. Ana enumerates the characteristics of a great leader and how to facilitate meetings with etiquette and propriety.
2. Our Goals
• To understand and apply the basic
expectations of a leader;
• To possess and display a positive outlook
and behavior as a leader;
• To observe proper etiquette during
meetings.
3. I Like to Meet You
• Name
• Adjective that starts
with first letter of name
• Action
• Describe yourself as a
leader
34. Presiding
Officer/Facilitator/Moderator
BEFORE
Have a strong agenda and give it out a week
before the meeting.
Be detailed with the agenda.
Prepare for the agenda.
Ensure all equipment/media are available and
functioning well.
Be at the venue 15-30 minutes ahead of time.
36. Presiding
Officer/Facilitator/Moderator
DURING
Never monopolize or make it one-way.
Encourage people to share or ask questions.
Acknowledge people who need to talk.
Park a topic if it eats too much time or nothing
is settled.
Acknowledge and comment on each person’s
contribution.
37. Presiding
Officer/Facilitator/Moderator
DURING
Moderate the crowd.
Catch the attention of those people
showing untoward behavior.
Give warnings if/when needed.
Remind people or house rules/expectations.
Use consensus and the right method in arriving
at it..
40. Attendees/Member
BEFORE
R.S.V.P.
Clarify or add to the agenda a week or two days
before the meeting.
Phone in or send an SMS if you would be late
unexpectedly.
Be responsible to bring your own paper and
pen.
41. Attendees/Member
DURING
Ask questions or speak up.
Support your claims with data or anything
similar.
Comply with the house rules and the meeting
format.
Adhere to and support the meeting’s goals and
objectives.
Don’t check emails and texts and reply to
them.
42. Attendees/Member
DURING
Raise your hand to ask or share. Never
interrupt.
Don’t do to others what you don’t want others
to do to you.
Don’t eat when others are not.
If it’s a lunch meeting, eat with propriety.
Ask questions one at a time..
43. Attendees/Member
DURING
Never chat with seatmates.
Quote people correctly and give credits to the
right people.
Listen actively, acknowledge their inputs, and
take notes.
If it’s a lunch meeting, eat with propriety.
Avoid making disruptive noises.
44. Attendees/Member
DURING
Be sensitive of other people’s feelings.
Keep your phone on silent mode.
Excuse yourself and step out discreetly to
answer a call or go to the restroom.
If food is prohibited, don’t eat then.
Start and finish the meeting.
45. Attendees/Member
AFTER
Tidy up.
Leave the room immediately and get back to
work.
Ask and speak up during the meeting and not
after.
Work on action items responsibly and
immediately.
Apologize and explain for missing a meeting.
46. Quote on Leadership
“The measure of leadership
is not how many followers
you have but how many
leaders you have
developed.”