1. VoIP
Affordable
Outsourced
Computer
&
Network
Support
for
Your
Small/Medium
Business
24/7
408-­‐483-­‐1881
|
www.MyersNetSol.com

2. Defini&on
• VoIP:
“Voice
over
Internet
Protocol”
– “A
technology
for
the
delivery
of
voice
communicaGons
(telephone)
and
mulGmedia
sessions
over
Internet
Protocol
(IP)
networks,
such
as
the
Internet”
1/22/14
©2014
All
Rights
Reserved.
2

3. History
• 1973
–
VoIP
transmission
ini&ally
results
from
experimental
Network
Voice
Protocol
invented
for
ARPANET
• 1989
–
Alon
Cohen
and
Lior
Haramaty
invent
and
patent
the
first
VoIP
audio
transceiver
• 1991
–
the
first
VoIP
applica&on,
Speak
Freely,
is
released
as
public
domain
• 1995
–
Intel
and
MicrosoZ
begin
to
ini&ate
standardiza&on
ac&vi&es
for
VoIP
systems
• 2004
–
VoIP
services
hit
the
mass
market
1/22/14
©2014
All
Rights
Reserved.
3

4. Sta&s&cs
• VoIP
is
on
the
rise:
– 2002:
121,000
VoIP
subscribers
in
the
US
– 2012:
30
million
VoIP
subscribers
in
the
US
• Cloud-­‐based
services
offer
built-­‐in
disaster
recovery
– $26.5
billion:
annual
US
business
revenue
lost
to
downGme
“The
Mobile
VoIP
Market
2012-­‐2017”,
Visiongain
1/22/14
©2014
All
Rights
Reserved.
4

5. What
VoIP
Is
• “A
unified
communica&ons
service”
– VoIP
supports
real-­‐Gme
transmission
of
conversaGons
by
converGng
analog
voice
signals
into
digital
data
packets
and
transmiYng
via
IP
– VoIP
transmits
voice
and
data
communicaGons
over
a
single
network
(audio,
video,
image,
text)
• An
alterna&ve
to
circuit
switching
with
features
and
services
that
are
typically
unavailable
with
tradi&onal
telephone
services
1/22/14
©2014
All
Rights
Reserved.
5

6. How
VoIP
Works
• VoIP
combines
voice,
data,
and
video
into
a
single,
easy-­‐to-­‐manage
service
• Requirements:
– A
broadband
Internet
connecGon,
plus:
– A
tradiGonal
phone
and
an
adaptor,
OR
– A
VoIP-­‐enabled
phone,
OR
– VoIP
soware
on
a
computer
• VoIP
offers
features
and
capabili&es
that
conven&onal
phone
technology
cannot
1/22/14
©2014
All
Rights
Reserved.
6

7. VoIP
Features
• “Find
me
/
follow
me”
call
rou&ng
– Allows
users
to
create
a
list
of
numbers
where
a
call
gets
forwarded
to
before
going
to
voicemail
• Voicemail-­‐to-­‐email
func&ons
– Transcribes
voicemail
messages
and
allows
users
to
file,
organize,
delete,
and
search
voicemails
• Caller
ID
– Allows
users
to
idenGfy
callers
and
direct
them
to
specific
outputs
• Virtual
phone
numbers
– Allows
users
to
make
phone
calls
from
other
area
codes
1/22/14
©2014
All
Rights
Reserved.
7

8. Benefits
• Cost
savings
in
infrastructure
and
telecommunica&on
– Lower
costs
by
1/3
or
more
per
month
– Save
up
to
40%
on
local
calls
– Save
up
to
90%
on
internaGonal
calls
• Improved
efficiency
and
produc&vity
– Increase
producGvity
by
up
to
3.9
hours
per
employee,
per
week
Sage
Research
1/22/14
©2014
All
Rights
Reserved.
8

9. Benefits
• Transparent
and
simple
upgrade
to
VoIP
• A
single
service
for
mul&ple
loca&ons
– Increased
communicaGon,
collaboraGon,
and
support
for
employees
and
customers
• Integra&on
with
other
IT
business
systems
• User-­‐friendly
interface
for
employees
• Flexibility
with
business
opera&ons
– Portability:
work
remotely
from
any
place
with
an
internet
connecGon
– FuncGonality:
reduced
travel
and
training
costs
from
ease
of
web
and
video
conferencing
– Scalability:
grow
the
system
with
the
business
• Simplified
management
via
a
single
network
for
voice
and
data
1/22/14
©2014
All
Rights
Reserved.
9

10. Company
Impacts
• VoIP
is
effec&ve
for
any
size
of
business
– Small
businesses:
a
reliable
communicaGon
system
with
customers
can
be
crucial
to
success,
and
cost
savings
can
be
even
more
important
– Medium
businesses:
VoIP
has
the
capabiliGes
to
seamlessly
grow
with
your
business
and
to
help
establish
an
efficient
environment
– Large
businesses:
VoIP
offers
mobility
and
management
services
• For
all
businesses,
VoIP
can
reduce
costs
for
equipment,
lines,
manpower,
and
maintenance
1/22/14
©2014
All
Rights
Reserved.
10

11. Why
Choose
Myers
•
•
•
•
•
•
•
Pay
for
only
what
you
need,
add
more
lines
on
demand
during
busy
phone
usage
Use
economies
of
scale
to
share
a
pool
of
phone
lines
across
mul&ple
loca&ons
(offices,
remote
employees)
and
connect
into
a
single
phone
solu&on
Never
miss
a
phone
call
with
“find
me
/
follow
me”
Look
local,
work
remote
with
phone
numbers
in
any
area
code
that
ring
anywhere
in
the
country
Built-­‐in
disaster
recovery.
Each
phone
is
configured
with
a
cell
phone
#
that
the
system
automa&cally
dials
if
the
phone,
internet,
or
phone
system
is
ever
offline
Cell
phone
extensions
make
it
easy
for
customers
to
reach
you;
publish
one
number
that
will
reach
your
office,
cell
and
voicemail
User-­‐friendly
soZware
permits
computer
/
desktop
integra&on
– See
who
is
on
the
phone
and
transfer
calls
across
offices
with
a
simple
drag-­‐and-­‐drop
moGon
– Send
incoming
voice
mail
to
your
email
inbox
– Integrate
with
common
CRM
systems
1/22/14
©2014
All
Rights
Reserved.
11

12. Is
VoIP
Right
For
You?
VoIP
is
a
good
fit
for
your
business
if
two
or
more
of
the
following
apply:
 You
would
like
to
cut
your
phone
service
costs
in
half
 You
have
mulGple
offices
with
separate
phone
systems
at
each
 You
are
currently
paying
for
three
or
more
phone
lines
 Your
organizaGon
has
remote
users
 You
want
a
digital
phone
system
with
built-­‐in
disaster
recovery
 You
are
currently
being
billed
for
services
that
you
do
not
understand
or
are
not
using
 You
need
powerful
phone
features
but
do
not
think
you
can
afford
them
1/22/14
©2014
All
Rights
Reserved.
12

13. CONCLUSION:
• VoIP
is
becoming
accepted
as
a
standard
for
phone
services
• It
has
come
a
long
way
since
its
incep&on,
par&cularly
in
terms
of
quality
and
safety
• Reduce
your
phone
service
costs
by
30%-­‐75%
and
realize
posi&ve
cash
flow
from
the
first
month
while
improving
the
features
and
service
of
your
current
phone
system
1/22/14
©2014
All
Rights
Reserved.
13

14. VoIP
Affordable
Outsourced
Computer
&
Network
Support
for
Your
Small/Medium
Business
24/7
408-­‐483-­‐1881
|
www.MyersNetSol.com