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Monthly Giving
A Tool for Sustainable Fundraising


              May 5, 2010




            For audio, turn on your speakers,
        or Call (323) 417-4600, code 698-521-575
CanadaHelps.org
What is CanadaHelps?
  A public charitable foundation that provides accessible and
  affordable online technology to both donors and charities.

For Charities
   A cost-effective means of raising funds online.

For Donors
   A one-stop-shop for giving.

            CanadaHelps is a charity helping charities.

                           For audio, turn on your speakers,
                       or Call (323) 417-4600, code 698-521-575
Today’s Presenter


Mike Henry
  •   Charity Liaison




                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
Reminders
      You can hear us, but we can’t hear you




Type questions in the Questions Log




         Webinar recording and slides
             will be available on
         www.mycharityconnects.org


           Turn up your volume


    For the best webinar experience, close all other applications.
                                   For audio, turn on your speakers,
                               or Call (323) 417-4600, code 698-521-575
Agenda

• What is monthly giving?
• How it works
• Benefits
• Tips
• FAQs
•Q&A


              For audio, turn on your speakers,
          or Call (323) 417-4600, code 698-521-575
What Is It And How Does It Work?

              For audio, turn on your speakers,
          or Call (323) 417-4600, code 698-521-575
What is Monthly Giving?




• Recurring set of donations
• Easy way for a donor to support you
• 47% annual growth
               For audio, turn on your speakers,
           or Call (323) 417-4600, code 698-521-575
How It Works
               Donor Perspective




Click on Donate
Monthly button




                      For audio, turn on your speakers,
                  or Call (323) 417-4600, code 698-521-575
How It Works
                   Donor Perspective




Enter the following:
• Donation amount
• Start and end dates
• Instructions for the
 charity
• Dedication options




                      For audio, turn on your speakers,
                  or Call (323) 417-4600, code 698-521-575
How It Works
  Donor Perspective


                                       • Create an account to store
                                       your credit card information on
                                       file
                                       • Monthly Giving option only
                                       available on credit card
                                       • Donor accounts are VeriSign
                                       Secured and McAfee Secure




     For audio, turn on your speakers,
 or Call (323) 417-4600, code 698-521-575
How It Works
                Donor Perspective




• Donor gets email each month confirming the
  donation
• If a donation could not be processed, the
  donor is notified
                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
How ItPerspective
                 Donor
                       Works


Donor gets a tax
receipt at the end
of the year for all
of their donations




                     For audio, turn on your speakers,
                 or Call (323) 417-4600, code 698-521-575
How It Works
  Charity Perspective




      For audio, turn on your speakers,
  or Call (323) 417-4600, code 698-521-575
How It Works
                     Charity Perspective




• Email notification each time a donation is
  received

                    For audio, turn on your speakers,
                or Call (323) 417-4600, code 698-521-575
How It Works
     Charity Perspective



                                 Full donation details in
                                 your report:
                                 •    Donor contact info
                                 •    Amount and fee
                                 •    Instructions
                                 •    Earmarked as “scheduled giving”


                                 A full monthly giving report
                                 is coming in June


    For audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
Benefits

    For audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
Charity Benefits




• Count on consistent and larger gifts
• Less administration
               For audio, turn on your speakers,
           or Call (323) 417-4600, code 698-521-575
Donor Benefits




• Donors can “set it and forget it”
• Tax receipting simplified
               For audio, turn on your speakers,
           or Call (323) 417-4600, code 698-521-575
Example

  One time:                                               Monthly payments
  $100                                                    $10 x 12 = $120




Instead of asking a donor for a onetime
donation of $100, ask for monthly payments of
$10 for a year

                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
Tips


    For audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
Tip #1




• Advertise it on your site

         For audio, turn on your speakers,
     or Call (323) 417-4600, code 698-521-575
Tip #2




• Advertise it in your e-newsletters
• Add a Donate Now button
             For audio, turn on your speakers,
         or Call (323) 417-4600, code 698-521-575
Tip #3




• Tie monthly giving request to a specific cause
  – $ 20 a month feeds 2 dogs in an animal shelter


                     For audio, turn on your speakers,
                 or Call (323) 417-4600, code 698-521-575
Tip #4




• Don’t lose your monthly donors
• Best practice is to thank for first donation and
  then once per year
                     For audio, turn on your speakers,
                 or Call (323) 417-4600, code 698-521-575
Tip #5




• Distinguish your monthly donors

               For audio, turn on your speakers,
           or Call (323) 417-4600, code 698-521-575
Tip #6




• Special recognition for monthly donors
  – Annual Report
  – Gala
                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
Tip #7


         • Ask one time donors to
           become monthly
           supporters




    For audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
FAQS


    For audio, turn on your speakers,
or Call (323) 417-4600, code 698-521-575
What Must My Charity Do To
    Accept Online Donations?




• Sign up with CanadaHelps and send us your
  banking information

                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
What Type of Reporting Do I Get?




 •   Donor name and contact information
 •   Donation instructions
 •   Monthly donations are earmarked
 •   Can be downloaded
                  For audio, turn on your speakers,
              or Call (323) 417-4600, code 698-521-575
How Do Donors Get Their Receipts?




   • Emailed at end of year
   • Also available in donor accounts
   • Can be resent at any time
                For audio, turn on your speakers,
            or Call (323) 417-4600, code 698-521-575
What Happens When a Monthly
           Series Ends?




• Donor is notified by email
• Provided with instructions to set up a new
  series
                    For audio, turn on your speakers,
                or Call (323) 417-4600, code 698-521-575
What If A Donor Requests Their
    Donations Be Cancelled?




• Remove button in donor account
• We can always help them too
                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
What Happens If a
          Donation is Missed?




• Donor notified that card couldn’t be charged
• Instructions given for updating information

                    For audio, turn on your speakers,
                or Call (323) 417-4600, code 698-521-575
Can Monthly Donations Be Set Up
      With a Bank Account?




• Monthly donations can only be set up with
  credit cards

                   For audio, turn on your speakers,
               or Call (323) 417-4600, code 698-521-575
ABOUT MYCHARITYCONNECTS


          For audio, turn on your speakers,
      or Call (323) 417-4600, code 698-521-575
www.mycharityconnects.org

                                                                     Next Webinar
• Free online resources
   • Information about technology                               “When Communities Come
   • Video demonstrations                                      Together to Give: What Haiti
                                                                 Taught Us About Online
   • More webinars                                                    Fundraising”
   • Past webinar recordings
   • Learning opportunities                                           May 19, 2010
                                                                       2PM – 3PM
   • Events                                                          (Eastern Time)
                        For audio, turn on your speakers,
                    or Call (323) 417-4600, code 698-521-575
Question and Answer
You can hear us, but
we can’t hear you




Ask questions here




Ask away!


                     For audio, turn on your speakers,
                 or Call (323) 417-4600, code 698-521-575
Thank you for attending!
       Webinar slides and recording will be up on:
       www.mycharityconnects.org/pastwebinars

Check out www.mycharityconnects.org for more resources!

            Questions, feedback, comments?
           Email us at: info@canadahelps.org



                      For audio, turn on your speakers,
                  or Call (323) 417-4600, code 698-521-575

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Monthly Giving: A Tool for Sustainable Fundraising

  • 1. Monthly Giving A Tool for Sustainable Fundraising May 5, 2010 For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 2. CanadaHelps.org What is CanadaHelps? A public charitable foundation that provides accessible and affordable online technology to both donors and charities. For Charities A cost-effective means of raising funds online. For Donors A one-stop-shop for giving. CanadaHelps is a charity helping charities. For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 3. Today’s Presenter Mike Henry • Charity Liaison For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 4. Reminders You can hear us, but we can’t hear you Type questions in the Questions Log Webinar recording and slides will be available on www.mycharityconnects.org Turn up your volume For the best webinar experience, close all other applications. For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 5. Agenda • What is monthly giving? • How it works • Benefits • Tips • FAQs •Q&A For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 6. What Is It And How Does It Work? For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 7. What is Monthly Giving? • Recurring set of donations • Easy way for a donor to support you • 47% annual growth For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 8. How It Works Donor Perspective Click on Donate Monthly button For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 9. How It Works Donor Perspective Enter the following: • Donation amount • Start and end dates • Instructions for the charity • Dedication options For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 10. How It Works Donor Perspective • Create an account to store your credit card information on file • Monthly Giving option only available on credit card • Donor accounts are VeriSign Secured and McAfee Secure For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 11. How It Works Donor Perspective • Donor gets email each month confirming the donation • If a donation could not be processed, the donor is notified For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 12. How ItPerspective Donor Works Donor gets a tax receipt at the end of the year for all of their donations For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 13. How It Works Charity Perspective For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 14. How It Works Charity Perspective • Email notification each time a donation is received For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 15. How It Works Charity Perspective Full donation details in your report: • Donor contact info • Amount and fee • Instructions • Earmarked as “scheduled giving” A full monthly giving report is coming in June For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 16. Benefits For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 17. Charity Benefits • Count on consistent and larger gifts • Less administration For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 18. Donor Benefits • Donors can “set it and forget it” • Tax receipting simplified For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 19. Example One time: Monthly payments $100 $10 x 12 = $120 Instead of asking a donor for a onetime donation of $100, ask for monthly payments of $10 for a year For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 20. Tips For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 21. Tip #1 • Advertise it on your site For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 22. Tip #2 • Advertise it in your e-newsletters • Add a Donate Now button For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 23. Tip #3 • Tie monthly giving request to a specific cause – $ 20 a month feeds 2 dogs in an animal shelter For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 24. Tip #4 • Don’t lose your monthly donors • Best practice is to thank for first donation and then once per year For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 25. Tip #5 • Distinguish your monthly donors For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 26. Tip #6 • Special recognition for monthly donors – Annual Report – Gala For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 27. Tip #7 • Ask one time donors to become monthly supporters For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 28. FAQS For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 29. What Must My Charity Do To Accept Online Donations? • Sign up with CanadaHelps and send us your banking information For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 30. What Type of Reporting Do I Get? • Donor name and contact information • Donation instructions • Monthly donations are earmarked • Can be downloaded For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 31. How Do Donors Get Their Receipts? • Emailed at end of year • Also available in donor accounts • Can be resent at any time For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 32. What Happens When a Monthly Series Ends? • Donor is notified by email • Provided with instructions to set up a new series For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 33. What If A Donor Requests Their Donations Be Cancelled? • Remove button in donor account • We can always help them too For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 34. What Happens If a Donation is Missed? • Donor notified that card couldn’t be charged • Instructions given for updating information For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 35. Can Monthly Donations Be Set Up With a Bank Account? • Monthly donations can only be set up with credit cards For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 36. ABOUT MYCHARITYCONNECTS For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 37. www.mycharityconnects.org Next Webinar • Free online resources • Information about technology “When Communities Come • Video demonstrations Together to Give: What Haiti Taught Us About Online • More webinars Fundraising” • Past webinar recordings • Learning opportunities May 19, 2010 2PM – 3PM • Events (Eastern Time) For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 38. Question and Answer You can hear us, but we can’t hear you Ask questions here Ask away! For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575
  • 39. Thank you for attending! Webinar slides and recording will be up on: www.mycharityconnects.org/pastwebinars Check out www.mycharityconnects.org for more resources! Questions, feedback, comments? Email us at: info@canadahelps.org For audio, turn on your speakers, or Call (323) 417-4600, code 698-521-575