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MERRIN KALINOWSKI
Museum marketing relationship manager
WHAT IS ART HAPPENS?
First crowdfunding platform in the UK exclusively for museums and galleries
93% of museum visitors give to charities but only 40% of those give to museums
Fully funded no charges, commission or direct costs so 100% of donations go to the
project
Suite of marketing assets for you to use
Dedicated Art Happens team to share advice and experience
Opt in data from donors
Help you to engage with our established Art Happens donor community and our
audiences
Captain Kris and Amara Por
part of the Amy Street Art Trail, created by the Jewish Museum
- Since launching in 2014 we have worked with 38 organisations to raise money
for exhibitions, commissions and restorations
- Helped 38 organisations raise over £600,00 with over 600 donors
- 41% of donors to Art Happens projects are known to Art Fund
- 94% success rate (compared to 37% on Kickstarter)
-
Museum, South London Gallery, Museum of London, Foundling Museum
- The most successful campaigns have been Watts Gallery -
raised 175% and £43, 802 and the Foundling Museum who raised 186% and
£37, 320
ART HAPPENS
Raise money for an exciting arts project
Raise the profile of your museum and
funding needs
Democratise museum philanthropy by
engaging lower-level donors
Reach wider audiences
Learn new skills
OPPORTUNITIES
Access to technology can be a barrier
Engaging a community of funders requires a real effort
Maintaining momentum is hard
Risk, the campaign could fail
CHALLENGES
Is your project publically appealing
Is it tangible and achievable?
How would you describe it to a friend over coffee?
Is it something you and your team are truly
passionate about?
WHAT MAKES A GREAT CROWDFUNDING PROJECT?
WHAT MAKES PEOPLE GIVE?
1. Personal connection to a cause is key
2. The feeling of being involved in making
something happen
3. Philanthropy is important for some
EMOTIONAL GIVING
1. A sense of excitement
2. A feeling that they can
see how their £5 has
helped
3. Feeling like you matter
and can make a
difference
The bit that wrapped me up in it will
they make it? What will happen if they
MESSAGES THAT RESONATE
•
• Will they make it?
•
• Helping outside London, providing regional
clout
Designs for The Colour Palace at Dulwich Picture Gallery ©
Pricegore x Yinka Ilori
Dulwich Picture Gallery raised £20,906 to help
build The Colour Palace
Image by Thomas Haentzschel
© Greenpeace
Turner Contemporary raised £18,402 to take
their exhibition to the streets and bring a polar
bear to Margate
The Foundling Museum raised £37,320 to put
their female champions back in the frame (The
Duchess of Manchester even got to stay after
an acquisition support by Art Fund)
South London Gallery Fire Station. Photo: Dan Weill
The South London Gallery raised £31,253 to kit
out their new gallery and community space
GROUP WORK
Split into pairs and spend 5 minutes each
discussing your project and have a go at
writing a proposition
Creating a compelling donor proposition
Six key points
Its not always
an easy thing to
do; but should
seem fitting and
natural
It needs to be
moving; to be
genuinely interesting
and motivating
Perhaps the most
important point: it needs
to be donor focussed,
donor driven, donor
centric
And, it needs to
present something, it
needs to make an
ask which is simple
and clear
SUCCESSFUL CAMPAIGN?
MARKETING PLAN
Planning is key
Remember your proposition and key messages
Targeted messages to specific audiences works best
Be clear and transparent about what you are fundraising for and that you need
donations to make it happen
Think creatively and have fun; giving money is emotional
Consider how you will reach new audiences project ambassadors, gatekeepers?
MARKETING ASSETS
DIGITAL CAMPAIGN
- Crowdfunding is a digital way of fundraising so
your campaign needs to be the key message
across your digital channels and be in your e-
comms, social media and home page of your
website for 30 days
- Pin your tweet and put the link in the bio
- Use strong, eye catching images and create
social media assets in advance
DIGITAL CAMPAIGN
• Stress test your campaign and come up
with 5-10 tweets outlining key messages
• Create some drafts that you could
share with partners to tweet
• Consider how to use partners to reach
wider audience
• Be strategic about timing
DIGITAL CAMPAIGN
• Be creative about
different ways of sharing
the same message
• Create excitement and a
sense of peril and urgency
GROUP WORK
Spend 5 minutes summarising your
proposition into a tweet
PR
Press coverage can help to raise the profile of
your organisation and reach new audiences.
• Crowdfunding can be a way to set your
story apart
• Narrative continuity campaign duration
and beyond
• Messaging - will the project happen anyway?
• Remember to brief your PR agency
• Press is an awareness tool and should not be
used to leverage donations
USING PR TO REACH WIDER AUDIENCES
Essential ingredient
Uplift the average gift
Generally products work better than experiences
Rewards should be heavily linked to the project
Reward integrity; special, just needs to
be special
CREATING DESIRABLE REWARDS
REWARDS
Roni Horn, Pink Tons, 2009
Tate Modern, London
Art Funded £75,000 (total cost £1,500,000)
Gabriel Orozco, The Orozco Garden, 2016
South London Gallery
Art Funded £70,000 (total cost £283,300)
REWARDS
Roni Horn, Pink Tons, 2009
Tate Modern, London
Art Funded £75,000 (total cost £1,500,000)
Gabriel Orozco, The Orozco Garden, 2016
South London Gallery
Art Funded £70,000 (total cost £283,300)
AVERAGE DONATIONS
© Tracy Emin. All rights reserved, DACS 2016
Reward level Average number of donors
No reward 37
£5 12
£15 27
£25 37
£45 31
£60 15
£100 18
£200 4
£450 5
£995 1
Highest single donation £10,000
KEEP IN TOUCH WITH YOUR DONORS
- Be relevant to your project
- Speak to donors directly, thank
them, encourage them to share,
let them know you couldn’t do it
without them
- Thank donors and keep them up
to date post campaign
- Remember, this is great content
and can be shared across
channels
KEEP IN TOUCH WITH YOUR DONORS
WHO ARE YOUR
SUPPORTERS?
What can they do for your
project?
Lining up your existing supporters will help you to
meet your target, reach new donors and
strengthen key relationships in the long run.
HOW CAN YOUR EXISTING SUPPORTERS HELP?
project:
1. Bring them in from the start
1. Talk about it at every opportunity
make the most of your compelling project story
3. Flex the project narrative to suit your listener
tailor your message to what you know interests them
4. Look beyond rewards
focus on their £ capacity instead
TOP TIPS
• Get your whole team on board
• Be transparent and tell a story, explain why the
funding is needed
• Think about your audience
• Build excitement around achieving the target
• Consider your timing – the campaign will need
your full attention
• Go for realistic amounts, between £10,000 and
£25,000
• Keep in touch
Jacob, Curator from The Fan Museum:
‘Work closely with your colleagues and
volunteers so they feel confident talking about
the campaign .’
Ella, Marketing Manager from Jerwood Gallery:
‘The most important thing is getting people
excited … Rewards were incredibly important in
encouraging giving, but also essential was
fostering our funders’ sense of ownership over
the project.’
KEEP CALM
Roni Horn, Pink Tons, 2009
Tate Modern, London
Art Funded £75,000 (total cost £1,500,000)
Gabriel Orozco, The Orozco Garden, 2016
South London Gallery
Art Funded £70,000 (total cost £283,300)
0
200
400
600
800
1000
1200
1400
1600
Daily donations received
QUESTIONS
CROWDFUNDING WORKSHOP
Thank you
Art Fund_

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Crowdfunding workshop with Art Fund

  • 1. MERRIN KALINOWSKI Museum marketing relationship manager
  • 2. WHAT IS ART HAPPENS? First crowdfunding platform in the UK exclusively for museums and galleries 93% of museum visitors give to charities but only 40% of those give to museums Fully funded no charges, commission or direct costs so 100% of donations go to the project Suite of marketing assets for you to use Dedicated Art Happens team to share advice and experience Opt in data from donors Help you to engage with our established Art Happens donor community and our audiences
  • 3. Captain Kris and Amara Por part of the Amy Street Art Trail, created by the Jewish Museum - Since launching in 2014 we have worked with 38 organisations to raise money for exhibitions, commissions and restorations - Helped 38 organisations raise over £600,00 with over 600 donors - 41% of donors to Art Happens projects are known to Art Fund - 94% success rate (compared to 37% on Kickstarter) - Museum, South London Gallery, Museum of London, Foundling Museum - The most successful campaigns have been Watts Gallery - raised 175% and £43, 802 and the Foundling Museum who raised 186% and £37, 320 ART HAPPENS
  • 4.
  • 5.
  • 6. Raise money for an exciting arts project Raise the profile of your museum and funding needs Democratise museum philanthropy by engaging lower-level donors Reach wider audiences Learn new skills OPPORTUNITIES
  • 7. Access to technology can be a barrier Engaging a community of funders requires a real effort Maintaining momentum is hard Risk, the campaign could fail CHALLENGES
  • 8. Is your project publically appealing Is it tangible and achievable? How would you describe it to a friend over coffee? Is it something you and your team are truly passionate about? WHAT MAKES A GREAT CROWDFUNDING PROJECT?
  • 9. WHAT MAKES PEOPLE GIVE? 1. Personal connection to a cause is key 2. The feeling of being involved in making something happen 3. Philanthropy is important for some
  • 10. EMOTIONAL GIVING 1. A sense of excitement 2. A feeling that they can see how their £5 has helped 3. Feeling like you matter and can make a difference The bit that wrapped me up in it will they make it? What will happen if they
  • 11. MESSAGES THAT RESONATE • • Will they make it? • • Helping outside London, providing regional clout
  • 12. Designs for The Colour Palace at Dulwich Picture Gallery © Pricegore x Yinka Ilori Dulwich Picture Gallery raised £20,906 to help build The Colour Palace
  • 13. Image by Thomas Haentzschel © Greenpeace Turner Contemporary raised £18,402 to take their exhibition to the streets and bring a polar bear to Margate
  • 14. The Foundling Museum raised £37,320 to put their female champions back in the frame (The Duchess of Manchester even got to stay after an acquisition support by Art Fund)
  • 15. South London Gallery Fire Station. Photo: Dan Weill The South London Gallery raised £31,253 to kit out their new gallery and community space
  • 16. GROUP WORK Split into pairs and spend 5 minutes each discussing your project and have a go at writing a proposition
  • 17. Creating a compelling donor proposition Six key points Its not always an easy thing to do; but should seem fitting and natural It needs to be moving; to be genuinely interesting and motivating Perhaps the most important point: it needs to be donor focussed, donor driven, donor centric And, it needs to present something, it needs to make an ask which is simple and clear
  • 19. MARKETING PLAN Planning is key Remember your proposition and key messages Targeted messages to specific audiences works best Be clear and transparent about what you are fundraising for and that you need donations to make it happen Think creatively and have fun; giving money is emotional Consider how you will reach new audiences project ambassadors, gatekeepers?
  • 21. DIGITAL CAMPAIGN - Crowdfunding is a digital way of fundraising so your campaign needs to be the key message across your digital channels and be in your e- comms, social media and home page of your website for 30 days - Pin your tweet and put the link in the bio - Use strong, eye catching images and create social media assets in advance
  • 22. DIGITAL CAMPAIGN • Stress test your campaign and come up with 5-10 tweets outlining key messages • Create some drafts that you could share with partners to tweet • Consider how to use partners to reach wider audience • Be strategic about timing
  • 23. DIGITAL CAMPAIGN • Be creative about different ways of sharing the same message • Create excitement and a sense of peril and urgency
  • 24. GROUP WORK Spend 5 minutes summarising your proposition into a tweet
  • 25. PR Press coverage can help to raise the profile of your organisation and reach new audiences. • Crowdfunding can be a way to set your story apart • Narrative continuity campaign duration and beyond • Messaging - will the project happen anyway? • Remember to brief your PR agency • Press is an awareness tool and should not be used to leverage donations USING PR TO REACH WIDER AUDIENCES
  • 26. Essential ingredient Uplift the average gift Generally products work better than experiences Rewards should be heavily linked to the project Reward integrity; special, just needs to be special CREATING DESIRABLE REWARDS
  • 27. REWARDS Roni Horn, Pink Tons, 2009 Tate Modern, London Art Funded £75,000 (total cost £1,500,000) Gabriel Orozco, The Orozco Garden, 2016 South London Gallery Art Funded £70,000 (total cost £283,300)
  • 28. REWARDS Roni Horn, Pink Tons, 2009 Tate Modern, London Art Funded £75,000 (total cost £1,500,000) Gabriel Orozco, The Orozco Garden, 2016 South London Gallery Art Funded £70,000 (total cost £283,300)
  • 29. AVERAGE DONATIONS © Tracy Emin. All rights reserved, DACS 2016 Reward level Average number of donors No reward 37 £5 12 £15 27 £25 37 £45 31 £60 15 £100 18 £200 4 £450 5 £995 1 Highest single donation £10,000
  • 30. KEEP IN TOUCH WITH YOUR DONORS - Be relevant to your project - Speak to donors directly, thank them, encourage them to share, let them know you couldn’t do it without them - Thank donors and keep them up to date post campaign - Remember, this is great content and can be shared across channels
  • 31. KEEP IN TOUCH WITH YOUR DONORS
  • 32. WHO ARE YOUR SUPPORTERS? What can they do for your project?
  • 33. Lining up your existing supporters will help you to meet your target, reach new donors and strengthen key relationships in the long run.
  • 34. HOW CAN YOUR EXISTING SUPPORTERS HELP? project: 1. Bring them in from the start 1. Talk about it at every opportunity make the most of your compelling project story 3. Flex the project narrative to suit your listener tailor your message to what you know interests them 4. Look beyond rewards focus on their £ capacity instead
  • 35. TOP TIPS • Get your whole team on board • Be transparent and tell a story, explain why the funding is needed • Think about your audience • Build excitement around achieving the target • Consider your timing – the campaign will need your full attention • Go for realistic amounts, between £10,000 and £25,000 • Keep in touch Jacob, Curator from The Fan Museum: ‘Work closely with your colleagues and volunteers so they feel confident talking about the campaign .’ Ella, Marketing Manager from Jerwood Gallery: ‘The most important thing is getting people excited … Rewards were incredibly important in encouraging giving, but also essential was fostering our funders’ sense of ownership over the project.’
  • 36. KEEP CALM Roni Horn, Pink Tons, 2009 Tate Modern, London Art Funded £75,000 (total cost £1,500,000) Gabriel Orozco, The Orozco Garden, 2016 South London Gallery Art Funded £70,000 (total cost £283,300) 0 200 400 600 800 1000 1200 1400 1600 Daily donations received