1. 1
RESUME
MUKUND PARTHASARATHY
Present Address
No. 5, Ground Floor,
4th
Main,
Nandakumar Layout,
Bangalore – 560061.
Ph no: 9980404444
E-mail:pmukunda@gmail.com
OBJECTIVE
I look forward to work, where I can exhibit my skills and justify my potential to establish myself as a
competent person to share and achieve the goals and vision of the organization.
PROFESSIONAL EXPERIENCE
GUNASHEELA SURGICAL & MATERNITY HOSPITAL,
Experience – 16th
Apr’2015 to 02nd
Nov’2016.
Position : Manager – Operations & HR.
As Manager-Operations & HR, was responsible for day to day operations, managing the
organization’s HR activities & policies, general maintenance of all departments-medical & non-
medical , helping and creating organizational and program policies in collaboration with the
Management, reporting to the Management and serving as a member of the Management, thereby
ensuring organizational effectiveness by providing leadership for the organizations’ smooth
functioning. Working with the Management team, was also responsible for development and
implementation of organizational strategies, policies and practices.
Responsibilities:
Responsible for the smooth operation of the Hospital, right from the registration of a patient to
his/her discharge either after investigation and/or surgery.
Coordinate, supervise & monitor the various departments in the Institution.
Recommend effective strategies for the smooth functioning of various departments thereby
minimizing the treatment/consultation time of the patients.
One point contact for all grievances for both patients and departments alike.
Improve processes & policies in support of organizational goals. Formulate and implement
departmental and organizational policies and procedures to maximize output.
Monitor adherence to rules, regulations and procedures.
2. 2
As an HR, handled the entire gamut of human resources that included screening, recruitment,
attendance, leave management, payroll management, various registers related to HR, overtime,
exit processes, bank statements, etc. across the institution.
Monitoring the work quality of individual staff as well as a department, and give training, either
in-house or through external trainers as and when required.
Oversee organizational insurance policies. Ensure health and Safety committee meetings are
held and tasks assigned.
Counseling for staff as and when required.
Appraisal for staff as per the policy of the Institution.
Overall maintenance and managing the AMC’s of all medical/non-medical equipments.
Coordinate with statutory departments on various hospitals related matters.
All other administrative responsibilities of the Institution.
VASAN EYE CARE HOSPITAL,
Experience – 26th Dec'2012 to 26th
Feb’2015.
Position : Center Manager (Hospital Administrator).
Initially appointed to head the operations of HSR Layout and Marathahalli Branch/s, Bangalore, was
put incharge of the New Branch in Madikeri within 2 months from joining after being recognized for
the systematic approach and functioning. Completely overlooked the setup of the Branch at
Madikeri in all aspects that spanned departments from Registration, Out-Patient, Opticals &
Pharmacy, Surgical Theatre, Bio-medical equipments, Maintenance, and all other ophthalmic related
departments, including IT-solutions.
Responsibilities:
Responsible for the smooth operation of the Hospital, right from the registration of a patient to
his/her discharge either after investigation and/or surgery.
Monitoring, organizing and overseeing the Marketing/Camp activities of the Center. This
included rural, corporate and other institutional camps as well as various awareness
programmes through the doctors and technical staff.
3. 3
Responsible for day-to-day operations of all departments comprising of Reception, Patient care,
Counseling, Lab, Insurance, Optical, Pharmacy, Operation Theatre, Stores, MRD, Maintenance,
Accounts, etc.
To coordinate the actions of all departments ensuring they function as one unit thus making
patient care and service the top priority.
Handling long-term planning, development of operating objectives and budgets, and creation of
an overall system for efficient delivery of medical services.
Participate in Business Review Meets and coordinate the setting of strategic priorities for the
development of the Center.
Create various reporting systems and databases both as advised by the Management and also
as required by the Center to keep information up to date. This would inturn ensure the position
and functioning of the Center and help take suitable steps.
Periodical meetings with Doctors, Surgeons, Departmental heads & staff to oversee that all
departmental operations, procedures, equipments and allied services are flowing smooth.
PRO to various statutory and other governing departments. The Brand is recognized by several
Governing Departments across the District.
Also an integral part of recruitment/training of staff.
All other duties of administrative nature that include approval of all procurements, indents,
payments, etc at the Branch level.
Responsible for the overall growth and development of the Branch. This included preparing a
road-map for achievement from time to time depending on the need.
Organize periodical training/knowledge update sessions thru' various Seniors and Doctors for
the staff belonging to various departments.
Achievements :
Achieved the target as set by the Management in the first 2 months of operations. Also
achieved the base target set by the Management on several occasions.
With a humble beginning, the center has catered to over 12500 patients, not to mention the
tough geographical conditions of the place. This has helped in generating more footfalls and
revenue to the Center apart from Branding.
4. 4
The center has successfully completed over 300 procedures covering cataracts, retina, lasik and
other specialties.
Was recognised as one of the best centers in terms of least expenditure visa-vis Revenue
generated by a Branch. At one stage was placed 2nd among the 24 centers in Karnataka.
Organised and monitored about 100 camps across the district of Coorg screening over 20,000
people educating them in basic Eye-care and eye-related problems.
Organised special camps for staff in various departments like the Police, Senior Citizen’s Forum,
Yeshaswini, etc to name a few.
Was one of the highest in terms of conversion rates in the optical department on few occasions.
Many of the staff in the Center are trained in several areas apart from their own specialization
as they have been encouraged to learn and do what they love to. This has helped in grooming
many of them into more satisfied and complete people, inturn creating more satisfied patients.
PRIDE & EXPERT GROUP OF COMPANIES, BANGALORE.
Experience -- July’ 2008 to Nov'2012.
Position : Manager - HR and Administration.
Sr. Executive – Marketing & CRM (until promoted to HR/Admin Manager)
Responsibilities:
Marketing / CRM
Was initially appointed as Sr. Executive – Marketing/Sales and was allocated the Marketing of its
Projects (Residential) that included direct sales/marketing as well as all activities pertaining to CRM.
Responsible for the following;
Follow-up with prospective clients and closing of bookings.
Creating customer’s profile as soon as booking was confirmed from prospective clients.
Completing all paper works/documentation regarding the post bookings of units such as
agreements along with their initial contribution of payment.
Regular dispatch of demand letters for payment and required follow-up process.
Sending the progress updates.
Maintaining the complete accounting information of all clients.
5. 5
Meeting clients / Bankers as and when they visit the office. Also help/guide clients with
information regarding loans and/or banking processes.
Maintain various reports.
Preparation of Sale Deed & co-ordination with legal department to complete the registration
formality.
Handover of sale deed to Clients.
Handled later the Commercial Projects of the Company (after being promoted to HR).
H.R
Was asked to take over HR based on performance which included reporting to the Director on
various Projects and Staff Strategic Reports.
Handled the entire Payroll & Attendance system of the Group (including preparing Salary
cheques and statements).
Coordinating with various statutory departments/consultants such as ESI, P.F, P.T, etc.,
Maintaining all records pertaining to all the staff along with all their employment related
documents.
Preparation of bonus/leave salary and other perquisites.
Payments of various statutory payments like P.F, Professional Tax etc.,
ADMINISTRATION
Oversee the general operations of the Office and Site Office/s with regards to I.T, Staff maintaining,
smooth functioning of the day-to-day activities of the Head Office. Overall incharge of all I.T related
activities and problem solving.
Achievements:
Was responsible in setting up the HR department as per all statutory norms.
Was instrumental in bringing in better IT solutions and services to the Company. This inturn
helped in the company setup a better IT system in its new premises.
6. 6
ONENESS UNIVERCITY (A socio-spiritual Organization).
Experience – March'1997 to June'2008
Position : Administrator / Counselor / Trainer.
Responsibilities:
Conducted various Youth Development courses, helping them nurture their visions and skills. Today
many are in various top-notch corporate as well as small entrepreneurs. Responsibilities included
coordinating with Coordinators of about 24 countries across 4 continents - schedule their socio-
spiritual workshops at the Centre; scheduling their visit, total hospitality, transport, food and
accommodation and all other related activities and logistics.
Initiated in organizing 2 Units from inception to a fully organized infrastructure to accommodate
a total of about 400 people – that included beds, rooms, housekeeping team, registration,
purchases, and other allied facilities as & when required.
Served as a PRO and Guide to the Organisation.
Was responsible for maintaining all hospitality, procurements and facility management
departments.
PERIWAL GROUP OF COMPANIES, BANGALORE
Experience – 1992 to March'1997.
Position : EDP – Manager.
Joined the Company as an executive to assist the computerization of the entire facility. Was
promoted to Manager-EDP in a year of joining.
Responsibilities:
Overlooked the computerization of the company’s Head-Office and factories (6 units) covering
the entire sales, production, invoicing and accounting procedures.
Was responsible in training almost 80% of the entire Office staff in the knowledge of computers
and its operations.
Involved in day-to-day interaction across different levels to fulfill specific process requirements
from time to time.
7. 7
EDUCATIONAL PROFILE :
Bachelors of Business Administration -TNOU
(Dip. In Computer Sciences) – Board of Tech. Education.
S.S.L.C – Karnataka State board.
TECHNICAL : Computer Knowledge – MS-Office
Saral Paypack – Payroll software.
STRENGTHS & SKILLS:
Team player and can also work well independently.
Good personal and interpersonal communication.
Integrity.
EXTRA CURRICULAR ACTIVITIES & INTERESTS:
Table tennis, Hockey, Cricket and Chess
Interests - Animals & Nature.
PERSONAL DETAILS :
Name : Mukund Parthasarathy
Father’s Name : (Late) S. Parthasarathy
Mother’s Name : (Late) K. Rajalakshmi
Date of Birth : 27-11-1973
Martial Status : Married
Sex : Male
Nationality : Indian
Languages Known : English, Kannada, Hindi, Tamil and Telugu
Passport No. / Validity : L8004322 / 23.03.2024
With the ability to adapt, learn and acquire knowledge, I would definitely be able to fulfill the
expectations and responsibilities given to me.
Date :
Place : Bengaluru. [MUKUND PARTHASARATHY]