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E-Business Strategies Bob Smith Associate Professor/Extension Specialist Dept. of Wood Science and Forest Products Virginia Tech E-Commerce: Impacting the Way We do Business October 1-2, 2001, Nashville TN
Outline ,[object Object],[object Object],[object Object],[object Object]
Why the Internet?
“ When history is written, the creation of the Internet may be ranked alongside Johann Gutenberg’s printing press and Marconi’s radio as among the major advancements in human communication.” Roanoke Times, March 1, 1997
What do these technologies have in common with the Internet? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Printed Material ,[object Object],[object Object],[object Object],[object Object]
Telephone ,[object Object],[object Object],[object Object],[object Object]
Planes, Trains & Automobiles ,[object Object],[object Object],[object Object],[object Object]
Television ,[object Object],[object Object],[object Object],[object Object]
Over-night Delivery ,[object Object],[object Object],[object Object],Federal Express
FAX - iT ,[object Object],[object Object],[object Object],[object Object]
Cellular Phone ,[object Object],[object Object],[object Object],[object Object]
Personal Computer ,[object Object],[object Object],[object Object],[object Object]
What do they have in Common? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internet
Definitions ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
What is an Intranet? ,[object Object],[object Object],[object Object]
What is an Extranet? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s Needed ,[object Object],[object Object],[object Object],Or * Hire a commercial service and have a connection to the network
Cost ,[object Object],[object Object],[object Object],[object Object]
Current Users ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: www.gvu.gatech.edu/user_surveys/survey-1999
What’s Being Sold ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s Being Sold? Source: Forester Research Inc. 1998
Technology Update (It took this many years to reach 50 million users) ,[object Object],[object Object],[object Object]
Why an E-Commerce Strategy
The Benefits of Electronic Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Benefits to Organizations   ,[object Object],[object Object],[object Object],Electronic Commerce, 2000
Benefits to Customers ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Benefits to Customers ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Benefits to Society ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Why? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Electronic Markets Electronic Commerce, 2000
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce is Interdisciplinary Electronic Commerce, 2000
[object Object],Market and economic pressures Strong competition Global economy Regional trade agreements (e.g. NAFTA) Extremely low labor cost in some countries Frequent and significant changes in markets Increased power of consumers Societal and environmental pressures Changing nature of workforce Government deregulation of banking and other services Shrinking government budgets subsides Increased importance of ethical and legal issues Increased social responsibility of organizations Rapid political changes Technological pressures Rapid technological obsolescence Increase innovations and new technologies Information overload Rapid decline in technology cost vs. performance ratio Electronic Commerce, 2000
Competition in Electronic Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Competition in Electronic Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Competition in Electronic Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
What is Strategy
[object Object],[object Object],[object Object],[object Object]
The goal is to develop a sustainable competitive advantage.  There are generally two forms of competition, Operating effectiveness (production) or Competitive position (marketing)
Competitive Advantage Can Be Achieved By: ,[object Object],[object Object],[object Object],[object Object]
Generic Strategies Porter gives us a little more help in strategy formulation by providing three generic strategies which, if successfully implemented, can allow a firm to stake out a defended position in the marketplace.  These strategies are: ,[object Object],[object Object],[object Object]
Overall Cost Leadership Efficient scale facilities Vigorous cost reductions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Differentiation Key idea:  Create something about your product that is perceived industry wide as being unique Bases for Differentiation: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Differentiation can provide insulation against competitors because of brand loyalty by customers and a resulting lower sensitivity to price
Focus Key Idea:  Focus on a particular buyer group, segment of the product line, or geographic market
This strategy is built around serving a particular target market very well.  The premise is that a firm is able to serve its narrow strategic target more effectively or efficiently than competitors who are competing more broadly By effectively implementing this strategy a firm can achieve differentiation by better meeting the market needs or lower costs through specialization, or both
Focus your message Pick your theme to say something special/unique about your firm, and stick to it. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Generic Strategies Summary
 
For Successful Strategic Competition, Select Arenas That Are: ,[object Object],[object Object],Electronic Commerce, 2000
Determining Competitive Advantage
Strategic Planning Industry and competitive analysis Electronic Commerce, 2000 Strategy formulation Strategy reassessment Implement-ation plan
Company and Competitive Analysis ,[object Object],[object Object],Strengths Weaknesses Opportunities Threats Electronic Commerce, 2000
SWOT ,[object Object],[object Object],[object Object],[object Object]
Strengths (S) Weaknesses (W) INTERNAL FACTORS Company Analysis Production Marketing Electronic Commerce, 2000
Opportunities (O) Threats (T) EXTERNAL FACTORS Competitive Analysis Production Marketing Electronic Commerce, 2000
Strengths (S) Weaknesses (W) Opportunities (O) Threats (T) INTERNAL FACTORS EXTERNAL FACTORS SO Strategies  Generate strategies here that use strengths to take advantages of opportunities WO Strategies  Generate strategies here that take advantage of opportunities by overcoming weaknesses ST Strategies  Generate strategies here that use strengths to avoid threats WT Strategies  Generate strategies here that minimize weaknesses and avoid threats Company and Competitive Analysis Electronic Commerce, 2000
Strategic Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Strategic Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Competitive Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
[object Object],[object Object],[object Object],[object Object],[object Object],Competitive Strategies Electronic Commerce, 2000
Cooperative  Strategies ,[object Object],[object Object],[object Object],[object Object],Competitive Strategies Electronic Commerce, 2000
Strategic Summary ,[object Object],[object Object],[object Object],[object Object]
Implementing Strategy
Questions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Mix ,[object Object],[object Object],[object Object],[object Object],[object Object]
Savings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],$
Home Page ,[object Object],[object Object],1.  Decide what information you want to share 2.  Grab their attention quickly 3.  Present information in simple, logical fashion 4.  Do not put lots of graphics on first page 5.  Should be pleasant to the eye 6.  Each page should have company name, logo, e-  mail address and toll-free phone number
Promoting Your E-business
Why Do You Need Promotion? ,[object Object],[object Object],[object Object]
HOW? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Link to? ,[object Object],[object Object],[object Object],[object Object]
Advertising on the Web ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good Internet Advertising Includes: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Common Search Engines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Advantage for Small Businesses ,[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
The Advantage for Small Businesses ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
The Risks and Disadvantages for Small Businesses ,[object Object],[object Object],[object Object],Electronic Commerce, 2000
The Risks and Disadvantages for Small Businesses ,[object Object],[object Object],[object Object],Electronic Commerce, 2000
Success Factors for Small Businesses  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Success Factors for Small Businesses ,[object Object],[object Object],[object Object],[object Object],Electronic Commerce, 2000
Summary ,[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object]

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E Business Strategy 5

  • 1. E-Business Strategies Bob Smith Associate Professor/Extension Specialist Dept. of Wood Science and Forest Products Virginia Tech E-Commerce: Impacting the Way We do Business October 1-2, 2001, Nashville TN
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  • 4. “ When history is written, the creation of the Internet may be ranked alongside Johann Gutenberg’s printing press and Marconi’s radio as among the major advancements in human communication.” Roanoke Times, March 1, 1997
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  • 23. What’s Being Sold? Source: Forester Research Inc. 1998
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  • 25. Why an E-Commerce Strategy
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  • 40. The goal is to develop a sustainable competitive advantage. There are generally two forms of competition, Operating effectiveness (production) or Competitive position (marketing)
  • 41.
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  • 45. Differentiation can provide insulation against competitors because of brand loyalty by customers and a resulting lower sensitivity to price
  • 46. Focus Key Idea: Focus on a particular buyer group, segment of the product line, or geographic market
  • 47. This strategy is built around serving a particular target market very well. The premise is that a firm is able to serve its narrow strategic target more effectively or efficiently than competitors who are competing more broadly By effectively implementing this strategy a firm can achieve differentiation by better meeting the market needs or lower costs through specialization, or both
  • 48.
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  • 53. Strategic Planning Industry and competitive analysis Electronic Commerce, 2000 Strategy formulation Strategy reassessment Implement-ation plan
  • 54.
  • 55.
  • 56. Strengths (S) Weaknesses (W) INTERNAL FACTORS Company Analysis Production Marketing Electronic Commerce, 2000
  • 57. Opportunities (O) Threats (T) EXTERNAL FACTORS Competitive Analysis Production Marketing Electronic Commerce, 2000
  • 58. Strengths (S) Weaknesses (W) Opportunities (O) Threats (T) INTERNAL FACTORS EXTERNAL FACTORS SO Strategies Generate strategies here that use strengths to take advantages of opportunities WO Strategies Generate strategies here that take advantage of opportunities by overcoming weaknesses ST Strategies Generate strategies here that use strengths to avoid threats WT Strategies Generate strategies here that minimize weaknesses and avoid threats Company and Competitive Analysis Electronic Commerce, 2000
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