Monitor Cashless Campus Overview
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MonitorIT's solution is a powerful tool for creating a cashless environment, particularly useful in education to enhance the student experience, enabling a one ID, one account, one solution sites. Universities and college can a fit and forget solution with low staff overhead needed to manage, other benefits include reduction in transaction fees and cash handling.
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Monitor Cashless Campus Overview
- 1. The Monitor Transaction Management System
- 2. Account for everything Centralise all âPoints of Saleâ Get control and accurate data Improve âCustomer Serviceâ Increase spend on campus by up to 20% Enhance security Go Cashless
- 3. Scope â Cashless/Single Card
- 4. Account/ePayment architecture What is the optimum for your organisation? ⢠OPEN or CLOSED loop? ⢠Float owner â bank or FHE Institute ⢠Balance(s) on card (chip) or server? ⢠Single account or Multiple accounts? ⢠What controls should parents have?
- 5. Who needs Monitor? ⢠A cashless solution that is ideal for almost any large organisation
- 6. Why Monitor for cashless? ⢠Built upwards from a transactional and accounting engine ⢠The ONLY system that includes a comprehensive point of sale (catering), resource booking and print management application. Plus lots more applications ⢠Best of breed approach â replace or retain and integrate the applications you want to keep ⢠Single account or uniquely this is a genuine integrated multiple account solution ⢠Worldwide solution and a best kept secret in the UK. Until now!
- 7. Monitor Software Suite Supervisor Net Supervisor Administrator Web Admin Essentials Insight Reports My Monitor Monitor Express Monitor Print My Reservation Fines & Fees Cashless Vending Point of Sale & Online Ordering Laundry Controller
- 8. Monitor 3rd Party Integration Access Control Attendance Recording ID Card Production Payments Other Purchases Visitor & Contractor Security Identity Checks Local Transport Leisure Membership Student Union / Voting PC Access Locker Access
- 9. Integration
- 10. Monitor Hardware AL6000 AL7000 AL9000 PoS Hardware Laundry Controller Vending CAD
- 11. Monitor Supervisor Net ⢠Full SQL Database ⢠Active Directory LDAP and LMS SIP 2 Integration ⢠Central location for administering all aspects of the Monitor system ⢠User account management database (Supports suffixed accounts if needed) ⢠Terminal account management database ⢠Variable pricing policies for different user types ⢠Manage quota balances ⢠Secondary quota balances / charge codes
- 12. Monitor Web Admin Essentials ⢠Web based account management ⢠Search and view user balances and transactions ⢠Complete routine tasks ⢠Deposits ⢠Reverse transactions ⢠Re-set PINs ⢠Card management ⢠Lock / Unlock Accounts ⢠Create users ⢠Configurable security permissions
- 13. My Monitor ⢠Web based end user account management ⢠View balances and transactions (option to subscribe to email reports) ⢠Transfer funds between accounts ⢠Online payments ⢠Change PIN ⢠Immediately lock account if card stolen ⢠Parent portal (ability to manage multiple student accounts)
- 14. Monitor Express ⢠Configure user interface including branding ⢠Easy to use touch screen application designed for use with a kiosk ⢠View current Kiosk capacity and set alerts ⢠Letâs users add funds ⢠Launch 3rd party applications ⢠Casual user tickets ⢠Cash (Notes and Coins) ⢠Chip and PIN ⢠Receipts
- 15. Monitor Insight Reporting ⢠Central reporting tool for any transaction ⢠Web browser based ⢠Click and run reports ⢠Graphical & tabular ⢠Report filters and save favourites ⢠Payments / Kiosk reports
- 16. Accounting Rules Web Print Print Popup Charge Codes Quota Secure Pull Printing Copy, Fax & Scan Monitor Print ⢠Feature rich print management ⢠All major manufacturers supported
- 17. My Reservation ⢠Maximise resource usage Computers Facilities Assets Multi-type Reservations Charge Limit / Quota Notifications Integrate LMS
- 18. Fines and fees ⢠Shows library or other fines and fees ⢠Works with My Monitor ⢠Kiosk or online payments ⢠Use (library) card or chip and pin ⢠Part payments ⢠View statement
- 19. Cashless Vending ⢠Monitor and control access to multiple chargeable services ⢠Key pad, swipe and proximity card operation ⢠Supports the industry standard MDB protocol ⢠Full on-line transaction recording and detailed reporting ⢠Real time transaction monitoring and stock levels ⢠Service card for access and reports cut off time/date ⢠Can also use to add value to Monitor account ⢠Off line capability mode
- 20. Point of Sale ⢠Serve customers efficiently and accurately with minimum key strokes ⢠Manage stock levels with support for reading and printing barcodes ⢠Produce professional receipts with your logo ⢠Control and report on fast and slow selling items ⢠Supports spend limits ⢠Run a wide range of reports
- 21. Monitor Online Ordering ⢠Order and pay for goods and services in advance ⢠Create âPackagesâ comprising of different goods and services ⢠Parents can manage orders for multiple children ⢠Completely customisable to fit brand standards ⢠Automatically generates reports for orders and bag labels ⢠Easy to use administration tools ⢠Secure and simple to use
- 22. 24 Hour Laundry ⢠Reduce coin collection overheads, on-site attendants and service calls ⢠Control up to 24 washers or dryers ⢠Key pad, swipe and proximity card operation ⢠Full on-line transaction recording and reporting ⢠Centralised control, audit and management
- 23. The Monitor Transaction System Thank you Find out more at http://monitorit.co.uk/
Notas do Editor
- You donât have to centralising all points of payment in order to go cashless. Each system can have itâs own cashless balance. However, itâs an opportunity to do this and itâs crucial in order to deliver the rest of the benefits. Understanding spending on campus is a major benefit: what, where, when and who by. It all helps when making informed decisions in regards to future investment, justifying spend and increasing the chance that it is going to improve the student experience. The single system means that you get control centrally and that the data is accurate and things like reconciliation are easy. Itâs simple and convenient for users, they can add and access value quickly, they know what they have spent and what they have remaining. You may be surprised to know that spending actually increases. Being more convenient it encourages students to spend on campus. Security wise then having less cash on campus helps reduce theft. A central accounting system also reduces fraud and errors â itâs a system the FD will likely prefer.
- There is a very good speaker in the area of âSmart Cardsâ and âPayment Acceptanceâ in the further and higher education sector. Richard runs Smartex / HESCA â and runs regular events that weâve attended and listed to guest speakers from the organisations that have lead these kind of projects, have all the battle scars and advise on what went well and what didnât. Here weâve borrowed one of his slides as it shows the potential for a single card â itâs potential scope is usually a lot wider than we perhaps expect.
- In this definition weâre talking about an open loop system as one where the card owner is the âbankâ â users manage their funds outside of the organisation and all points of payment require an EMV reader. This is common and may make sense when it comes to catering where you do expect chip and pin or contactless now at each till. It makes less sense if you were to think of every multi-function printer as a point of payment i.e. printing/copying as youâd need an EMV reader at each which isnât justifiable. It should therefore be quick to rule out âopen loopâ. So closed loop then. That means that the balances are held by the organisation â they are the float owner. Once the account is used for everything the total float isnât inconsiderable which is a nice advantage for the organisation. Itâs worth saying that when we refer to balance being held by the organisation itâs not stored on the card â itâs in the database. Much better in that if a user loses their card they donât lose their balance â they simply go on line to an admin point and lock the account until they are issued a new card. Itâs also possible to host the balances in-house or use an external host. The Monitor solution we promote is in-house from a balance store perspective â obviously that can be in your own data server environment. There are external host solutions where you get the benefits of the cloud BUT with the in-house youâre only reliant operationally on the internal network and itâs a lot faster â where users can still add cash to kiosks, buy goods and services and as long as your Internet is working add value to their account still. [Usually with balances in the cloud you need to replicate them locally in case the Internet goes down in order that users can still spend on campus!] The next bullet is one we know can cause a lot of frustration amongst students â itâs whether students have one account or multiple accounts â we recommend one account for adding funds to but that if it would be better to have separate accounts for different goods and services students can then transfer between them â weâll show this shortly. The final consideration here is how much involvement you want parents to have â we donât have a strong view, interested in feedback after the break and weâll be showing some parental controls in the demonstration.
- Core Transactional Modules Supervisor Net: The database Insight: The reports (web based) Administrator: The techie tool (application based) Web Admin Essentials: The supervisors tool (web based) My Monitor: The end users own portal (web based) Express: Kiosk application software Application Specific Modules Monitor Print: The print and copy management solution My Reservation: The computer, facilities, room and asset booking Fees and Fines: Library management system (LMS) interface Vending CAD: interface for snacks/drinks machines Laundry Controller: Unit for integration of washer/dryer facilities Point of Sale: Catering application Forward Ordering: Add on to Point of Sale
- Core Transactional Modules Supervisor Net: The database Insight: The reports (web based) Administrator: The techie tool (application based) Web Admin Essentials: The supervisors tool (web based) My Monitor: The end users own portal (web based) Express: Kiosk application software Application Specific Modules Monitor Print: The print and copy management solution My Reservation: The computer, facilities, room and asset booking Fees and Fines: Library management system (LMS) interface Vending CAD: interface for snacks/drinks machines Laundry Controller: Unit for integration of washer/dryer facilities Point of Sale: Catering application Forward Ordering: Add on to Point of Sale
- Integration is key for customers and this system. There are some sample logos on to give a flavour of whatâs potentially needed. As an example, many organisations already use WPM for taking electronic payments and this could continue to be the case with Monitor. You may have an established print accounting software solution and not want to change. Weâll most likely need to integrate with the MIS system. And our organisation has significant expertise in ID card and Access Control solutions so weâre able to tie everything together around the ID card too. The question is how does Monitor integrate â the system has active directory synchronisation, Monitorâs database is called âSupervisor Netâ and as you can see itâs also got import/export modules included â the import module enables us to import by the minute from other systems or for an even more dynamic link then Supervisor has an API, SOAP Integration Server, with a comprehensive and well documented range of methods supported. Finally we can also use the 3rd party applications API instead or as well as.
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- Mult-site solution iPOS Point of Sale is designed for touchscreen terminals running Windows POS Ready 2009, Windows XP or Windows 7 Ability to display a photo to ID the user too Manage pins at till Simple to use Serve customers efficiently with a minimum of key strokes Stable and reliable End of day or shift balancing Integrated Chip and PIN Calculates GST automatically Prints a wide range of reports Produces professional invoices, statements and receipts with your company logo Manages stock levels easier with reading of barcodes Point of sale Stock, department, staff, tender and taxation management Purchase order and supplier returns Stock-take and stock adjustments Sales orders, quotations, invoicing and credit note Reporting Label printing Debtor payments and statement printing Creditor payments Salesperson and territory management Colour and size matrix Recipe and assemblies Serial number tracking Catalogue pricing Suitable for multi-store and multi-users Discount reason tracking and reporting Compatible with Microsoft Windows 7 and Windows XP