Dimension of product quality

1. Dimensions of Quality
Assignment Submission of :
Mona Gado

2. Product Selected :

3. Dimensions of LG TV Quality

5. 1. Performance:
• For a LG television set, the quality of the picture,
sound and longevity of the picture tube.
2. Features:
• Some of its features include: an all new “My
Channels” app, and access to an expanded variety
of ultra HD
• USB are supplemental to the basic operating
characteristics.

6. 3. Reliability:
• The degree of dependability and trustworthiness of
the benefit of the LG television set for a long period
of time.
• It will work without interruption or breaking down.
4. Conformance:
• LG TV can precisely meet all the customer needs

7. 5. Durability:
• The length of time that a LG TV performs before a
replacement becomes necessary. The durability of
home appliances can range from 10 to 15 years.
6. Serviceability:
• The promptness, courtesy, proficiency and ease in
repair when the LG TV breaks down and is sent for
repairs.
• Send repair requests easily online.

8. 7. Experience :
• the new, smarter features enable its use to be
an easier, simpler, more intuitive than ever before,
next-generation smart TV platform.
8. Aesthetics:
• Aesthetic aspect of LG TV it looks smart , good
sounds, clear picture , colors and it is also artistically
attractive.
• An LG TV perceived to me to be high quality item.