Mindspeaks webinar with Donald Hoover on Prudential's RPA Journey

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6. Let your value proposition guide you

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8. Cost
Capacity
Service
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9. Find synergy with other areas in your organization

11. Prepare for building bots…and for challenges

12. • Identify processes
• Confirm SME
availability
• Estimate value impact
• Prioritize
Identify & Prioritize
• Access to systems
• Define scope
• Create process
workflow
• Document business
rules & systems
Specify Requirements
• Program
• Test
• Develop Runbook
• Develop Operational
Contingency Plan
Develop & Test
• Transition to production
• Set in scheduler
• Initiate feedback loop
• BAU Monitor &
Maintenance
Deploy & Transition

13. Recognize that it’s a journey

14. Decide to
pursue RPA
Start Small

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