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State of Kuwait Phone : +965 97112928
E-mail: m_farra@yahoo.com
MOHAMMED SUHAIL AL-FARRA
Personal
Information
Marital Status: Married
Nationality: Jordanian
Age: 44 years
Place of Birth: State of Kuwait
Summary 18 years of experience in Telecommunications industry and IT, specializing in Information & Communications
Technology (ICT) Solutions.
Highly accomplished Solution Sales Manager and Solution Responsible with an outstanding 18-year track
record enabling Huawei Technologies, Al Alamiah Technology Group, Alghanim Industries and Future
Technology to achieve continued business and market growth.
Passionate technology enthusiast with deep background in Communications technology such as Data
Communications Networking, Wireless and Transmissions Networking, Smart Network Energy Solutions
serving Energy related sectors Power and Oil & Gas.
Collaboration technology, video conferencing, Intelligent Video Surveillance, Smart and Safe City, Emergency
Command Center (ECC).
Channel Management, Developing channel partners, implementing field marketing events, driving new
business, cultivating customer advocates and exceeding business revenue goals.
Specialties Solution Manager, Product Manager, Advanced Solution Specialist, Senior Sales, Deal Maker
ICT Solution Manager such as Wireless (eLTE), Transmission (Microwave, SDH)
Carrier Voice over IP architecture & Mobility (IMS)
Technical & Presales capability in Information & Communications Technology (ICT) solutions
Contribution in all key & strategic group Sales and accounts
Negotiation and contract sales with proven solution and sales records
Sales tactics and product positioning
Develop Huawei skills with dedicated pre-sales, sales team at defined partners
Customer Engagement & Business Management
Initializing and driving lead generating activities
Customer and Partner Pipeline development and management.
Product Branding & Channel Partners support
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Education 1991 - 1996 Bachelor in Electrical Engineering - Computer & Control Specialize - Sana’a University
2001 AVAYA Certified Association Engineer.
2006 Extreme Networks Certified Sales Professional
2007 Juniper Networks sales Specialist
2015 Huawei Global Solution Elite Team (GSET)
Experience
Excellent experience and skills as Solution Responsible Manager
Demonstrated experience with solution selling desired
Excellent relationship and communication skills
Sales experience from end customer sales with proven record
Pre-Sales experience in Information & Communications Technology (ICT) solutions
Solution Responsible with proven records for Energy sector (Power such as Ministry of Electricity and
Water (MEW) Oil & Gas such as Kuwait Oil Co. (KOC) and Kuwait National Petroleum Company (KNPC)
and Education sector (Kuwait University & Ministry of Education (MOE)) introducing tailed ICT solutions
Solid background in Technical related activities
Excellent verbal and written communication, interpersonal and customer service skills
Proven Sales and Pre-Sales records on winning Strategic and Breakthrough projects such as:
o Deploying 1st elTE Broadband Access Solution in Middle East was with Kuwait Oil Co. (KOC)
o 1st Huawei Multimedia Contact Center & IP Telephony in Middle East in banking sector Burgan Bank.
o Microwave Solution for Ministry of Electricity & Water (MEW)
o 1st Huawei Video Conference & IP Telephony Solution deployed in Kuwait Ministry of Defense
Strong Selling and experience skills in Information & Communications Technology (ICT) specially in
Unified Communications & Collaboration, Video Presence & Telepresence, Intelligent Video Surveillance
Good experience and background Wireless Solution (eLTE Broadband Access & Trunking Solution)
Excellent experience in Industrial ICT Solution such as Safe City, Emergency Command Center &
Smart City
Self-starter, able to work independently and as part of a team in a fast paced environment
Ability to prepare detailed implementation plan from the high level project plan
Ability to work comfortably at all levels across client organizations
Ability to work comfortably at all levels across client organizations
Solid experience for Avaya wide range products of their voice communication and Contact Center solution
Training
Courses
March 2015, Huawei Global Solution Elite Team (GSET). Shenzhen-China
May 10, 2006 Extreme Networks Certified Sales Professional (ECSP) Training - Kuwait
August 2002, Networking Essential, course No. 2151. New Horizon-Dubai. UAE.
Periods 1998 – 2003 several Avaya Training Courses – Manama- Bahrain
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1997 Oracle Database Developing.
Professional
experience
December 2011 – Till Today Huawei Technologies – Kuwait Office
“Senior Solutions Manager”
Job Description:
Handling all tasks and responsibilities related to the product line manager
Global Solution Elite Team member (GSET)
Solution Responsible related to ICT industry and solutions such as Agile Network, Data Center, Smart
City, eIMS (IP Multimedia Sub-Systems), Emergency Command Center, LTE Broadband Solution,.etc
Solution Responsible for Wireless & Transmission technology such as elTE & Microwave
Business Unit Manager Unified Communication & Collaboration (UC&C) Huawei Kuwait office.
Solution Responsible for Name Account (NA) in Energy sector (Oil & Gas & Power) and Education
sector introducing tailed ICT solutions.
Solution responsible handling the IP Networks and IT products and solutions such as Agile Campus
Solution and Cloud Data Center Solution
Doing Sales tasks and activities
Customer and Partner Pipeline development and management
Develop Huawei skills with dedicated sales teams at defined partners in addition to develop own skills
within Huawei Solutions
Initiate, drive and perform customer meetings and seminars in alignment with Chanel Partner
High touch Key Accounts across the market
Responsible for Telepresence & Video Conferencing Solutions
Responsible for Intelligent Video Surveillance (IVS) solutions
Pre-Sales role covering the UC&C business unit in Huawei portfolio
Extend Presales & technical support to our channel partners
Conducting Sales & Presales training for the channel partners
Presenting & promote industry tailed solution
First line technical support/owner to assigned accounts
Training & coaching to Channels
Branding Huawei ICT solutions
Handling channels business partners in helping their pre-sales understanding Huawei solutions
Doing Business Plan and Marketing Strategy
Doing Pre-Sales activities
Planned established work schedules, assignments and production sequences meeting product goals.
Recommended and implemented measures to motivate employees and to improve methods,
equipment performance, product quality and efficiency.
November 2005 – December 2011 Alalamiah Technology Group - Kuwait
“Product Manager”
Job Description:
Handling all tasks and responsibilities related to the product management
Doing Business Plan and Marketing Strategy.
Doing Pre-Sales activities.
Doing Sales activities.
Planned and established work schedules, assignments and production sequences to meet product
goals.
Recommended personnel actions such as hiring and promotions.
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Recommended and implemented measures to motivate employees and to improve methods,
equipment performance, product quality and efficiency.
Determine standards, budgets, product goals, based on company policies.
Planed and developed new products line.
Read and analyzed charts, work orders and other records and reports to determine product
requirements and to evaluate current product estimates and outputs.
Restructured and improved product selling strategies.
June 2004 - October 2005 Al-Ghanim Industries - Kuwait
“Senior Sales Engineer”
Job Description:
Design Solutions related to Avaya business models such as Contact Center, Integrated Voice
Response (IVR), Unified Messaging, NEC PABX , …etc
Doing Pre-Sales Support.
Handling Tender submittal and quotations preparation
Conducting Presentations for the customers concerning
Preparing and submitting Request for Proposal (RFP) in the tendering stage.
1997- June 2004 Future Technology co. - UAE-Dubai
“Advanced Solution Specialist”
Job Description:
Handle all tasks related to Solution Elements as Integrated Voice Response (IVR) server Unix OS, Call
Management System, Sun Solaris OS & Computer Telephony Integration CTI issues.
Lead all new technology deployments (Convergence, IP, Multi-Media …etc).
Developed training materials and procedures, and trained users in the proper use of hardware
and software.
Trained and managed technical staff and achieved significant improvements in their productivity.
Installed and performed minor repairs to hardware, software, and peripheral equipment, following
design and installation specifications.
Successfully managed a person’s team doing the project implementation.
Supervised and coordinate workers engaged in problem-solving, monitoring, and installing data
communication equipment and software.
Responded to written and telephone requested for customers problems and technical issues.
Conduct periodic trainings for engineers to elevate the team technical competence.
Prepare study material & student guides for engineers as well as customers.
Continuing the responsibilities of Projects managements.
Act as a pre-sales consultant for any projects till we got it.
Handling Projects starting from planning (design time frame) for it, then the implementation stage
Language
Arabic my native language.
Fluent in English