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1 | P a g e
State of Kuwait Phone : +965 97112928
E-mail: m_farra@yahoo.com
MOHAMMED SUHAIL AL-FARRA
Personal
Information
Marital Status: Married
Nationality: Jordanian
Age: 44 years
Place of Birth: State of Kuwait
Summary 18 years of experience in Telecommunications industry and IT, specializing in Information & Communications
Technology (ICT) Solutions.
Highly accomplished Solution Sales Manager and Solution Responsible with an outstanding 18-year track
record enabling Huawei Technologies, Al Alamiah Technology Group, Alghanim Industries and Future
Technology to achieve continued business and market growth.
Passionate technology enthusiast with deep background in Communications technology such as Data
Communications Networking, Wireless and Transmissions Networking, Smart Network Energy Solutions
serving Energy related sectors Power and Oil & Gas.
Collaboration technology, video conferencing, Intelligent Video Surveillance, Smart and Safe City, Emergency
Command Center (ECC).
Channel Management, Developing channel partners, implementing field marketing events, driving new
business, cultivating customer advocates and exceeding business revenue goals.
Specialties  Solution Manager, Product Manager, Advanced Solution Specialist, Senior Sales, Deal Maker
 ICT Solution Manager such as Wireless (eLTE), Transmission (Microwave, SDH)
 Carrier Voice over IP architecture & Mobility (IMS)
 Technical & Presales capability in Information & Communications Technology (ICT) solutions
 Contribution in all key & strategic group Sales and accounts
 Negotiation and contract sales with proven solution and sales records
 Sales tactics and product positioning
 Develop Huawei skills with dedicated pre-sales, sales team at defined partners
 Customer Engagement & Business Management
 Initializing and driving lead generating activities
 Customer and Partner Pipeline development and management.
 Product Branding & Channel Partners support
2 | P a g e
Education 1991 - 1996 Bachelor in Electrical Engineering - Computer & Control Specialize - Sana’a University
2001 AVAYA Certified Association Engineer.
2006 Extreme Networks Certified Sales Professional
2007 Juniper Networks sales Specialist
2015 Huawei Global Solution Elite Team (GSET)
Experience
 Excellent experience and skills as Solution Responsible Manager
 Demonstrated experience with solution selling desired
 Excellent relationship and communication skills
 Sales experience from end customer sales with proven record
 Pre-Sales experience in Information & Communications Technology (ICT) solutions
 Solution Responsible with proven records for Energy sector (Power such as Ministry of Electricity and
Water (MEW) Oil & Gas such as Kuwait Oil Co. (KOC) and Kuwait National Petroleum Company (KNPC)
and Education sector (Kuwait University & Ministry of Education (MOE)) introducing tailed ICT solutions
 Solid background in Technical related activities
 Excellent verbal and written communication, interpersonal and customer service skills
 Proven Sales and Pre-Sales records on winning Strategic and Breakthrough projects such as:
o Deploying 1st elTE Broadband Access Solution in Middle East was with Kuwait Oil Co. (KOC)
o 1st Huawei Multimedia Contact Center & IP Telephony in Middle East in banking sector Burgan Bank.
o Microwave Solution for Ministry of Electricity & Water (MEW)
o 1st Huawei Video Conference & IP Telephony Solution deployed in Kuwait Ministry of Defense
 Strong Selling and experience skills in Information & Communications Technology (ICT) specially in
Unified Communications & Collaboration, Video Presence & Telepresence, Intelligent Video Surveillance
 Good experience and background Wireless Solution (eLTE Broadband Access & Trunking Solution)
 Excellent experience in Industrial ICT Solution such as Safe City, Emergency Command Center &
Smart City
 Self-starter, able to work independently and as part of a team in a fast paced environment
 Ability to prepare detailed implementation plan from the high level project plan
 Ability to work comfortably at all levels across client organizations
 Ability to work comfortably at all levels across client organizations
 Solid experience for Avaya wide range products of their voice communication and Contact Center solution
Training
Courses
 March 2015, Huawei Global Solution Elite Team (GSET). Shenzhen-China
 May 10, 2006 Extreme Networks Certified Sales Professional (ECSP) Training - Kuwait
 August 2002, Networking Essential, course No. 2151. New Horizon-Dubai. UAE.
 Periods 1998 – 2003 several Avaya Training Courses – Manama- Bahrain
3 | P a g e
 1997 Oracle Database Developing.
Professional
experience
December 2011 – Till Today Huawei Technologies – Kuwait Office
“Senior Solutions Manager”
Job Description:
 Handling all tasks and responsibilities related to the product line manager
 Global Solution Elite Team member (GSET)
 Solution Responsible related to ICT industry and solutions such as Agile Network, Data Center, Smart
City, eIMS (IP Multimedia Sub-Systems), Emergency Command Center, LTE Broadband Solution,.etc
 Solution Responsible for Wireless & Transmission technology such as elTE & Microwave
 Business Unit Manager Unified Communication & Collaboration (UC&C) Huawei Kuwait office.
 Solution Responsible for Name Account (NA) in Energy sector (Oil & Gas & Power) and Education
sector introducing tailed ICT solutions.
 Solution responsible handling the IP Networks and IT products and solutions such as Agile Campus
Solution and Cloud Data Center Solution
 Doing Sales tasks and activities
 Customer and Partner Pipeline development and management
 Develop Huawei skills with dedicated sales teams at defined partners in addition to develop own skills
within Huawei Solutions
 Initiate, drive and perform customer meetings and seminars in alignment with Chanel Partner
 High touch Key Accounts across the market
 Responsible for Telepresence & Video Conferencing Solutions
 Responsible for Intelligent Video Surveillance (IVS) solutions
 Pre-Sales role covering the UC&C business unit in Huawei portfolio
 Extend Presales & technical support to our channel partners
 Conducting Sales & Presales training for the channel partners
 Presenting & promote industry tailed solution
 First line technical support/owner to assigned accounts
 Training & coaching to Channels
 Branding Huawei ICT solutions
 Handling channels business partners in helping their pre-sales understanding Huawei solutions
 Doing Business Plan and Marketing Strategy
 Doing Pre-Sales activities
 Planned established work schedules, assignments and production sequences meeting product goals.
 Recommended and implemented measures to motivate employees and to improve methods,
equipment performance, product quality and efficiency.
November 2005 – December 2011 Alalamiah Technology Group - Kuwait
“Product Manager”
Job Description:
 Handling all tasks and responsibilities related to the product management
 Doing Business Plan and Marketing Strategy.
 Doing Pre-Sales activities.
 Doing Sales activities.
 Planned and established work schedules, assignments and production sequences to meet product
goals.
 Recommended personnel actions such as hiring and promotions.
4 | P a g e
 Recommended and implemented measures to motivate employees and to improve methods,
equipment performance, product quality and efficiency.
 Determine standards, budgets, product goals, based on company policies.
 Planed and developed new products line.
 Read and analyzed charts, work orders and other records and reports to determine product
requirements and to evaluate current product estimates and outputs.
 Restructured and improved product selling strategies.
June 2004 - October 2005 Al-Ghanim Industries - Kuwait
“Senior Sales Engineer”
Job Description:
 Design Solutions related to Avaya business models such as Contact Center, Integrated Voice
 Response (IVR), Unified Messaging, NEC PABX , …etc
 Doing Pre-Sales Support.
 Handling Tender submittal and quotations preparation
 Conducting Presentations for the customers concerning
 Preparing and submitting Request for Proposal (RFP) in the tendering stage.
1997- June 2004 Future Technology co. - UAE-Dubai
“Advanced Solution Specialist”
Job Description:
 Handle all tasks related to Solution Elements as Integrated Voice Response (IVR) server Unix OS, Call
Management System, Sun Solaris OS & Computer Telephony Integration CTI issues.
 Lead all new technology deployments (Convergence, IP, Multi-Media …etc).
 Developed training materials and procedures, and trained users in the proper use of hardware
and software.
 Trained and managed technical staff and achieved significant improvements in their productivity.
 Installed and performed minor repairs to hardware, software, and peripheral equipment, following
design and installation specifications.
 Successfully managed a person’s team doing the project implementation.
 Supervised and coordinate workers engaged in problem-solving, monitoring, and installing data
communication equipment and software.
 Responded to written and telephone requested for customers problems and technical issues.
 Conduct periodic trainings for engineers to elevate the team technical competence.
 Prepare study material & student guides for engineers as well as customers.
 Continuing the responsibilities of Projects managements.
 Act as a pre-sales consultant for any projects till we got it.
 Handling Projects starting from planning (design time frame) for it, then the implementation stage
Language
 Arabic my native language.
 Fluent in English

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Mohammed Al-Farra____CV (1)

  • 1. 1 | P a g e State of Kuwait Phone : +965 97112928 E-mail: m_farra@yahoo.com MOHAMMED SUHAIL AL-FARRA Personal Information Marital Status: Married Nationality: Jordanian Age: 44 years Place of Birth: State of Kuwait Summary 18 years of experience in Telecommunications industry and IT, specializing in Information & Communications Technology (ICT) Solutions. Highly accomplished Solution Sales Manager and Solution Responsible with an outstanding 18-year track record enabling Huawei Technologies, Al Alamiah Technology Group, Alghanim Industries and Future Technology to achieve continued business and market growth. Passionate technology enthusiast with deep background in Communications technology such as Data Communications Networking, Wireless and Transmissions Networking, Smart Network Energy Solutions serving Energy related sectors Power and Oil & Gas. Collaboration technology, video conferencing, Intelligent Video Surveillance, Smart and Safe City, Emergency Command Center (ECC). Channel Management, Developing channel partners, implementing field marketing events, driving new business, cultivating customer advocates and exceeding business revenue goals. Specialties  Solution Manager, Product Manager, Advanced Solution Specialist, Senior Sales, Deal Maker  ICT Solution Manager such as Wireless (eLTE), Transmission (Microwave, SDH)  Carrier Voice over IP architecture & Mobility (IMS)  Technical & Presales capability in Information & Communications Technology (ICT) solutions  Contribution in all key & strategic group Sales and accounts  Negotiation and contract sales with proven solution and sales records  Sales tactics and product positioning  Develop Huawei skills with dedicated pre-sales, sales team at defined partners  Customer Engagement & Business Management  Initializing and driving lead generating activities  Customer and Partner Pipeline development and management.  Product Branding & Channel Partners support
  • 2. 2 | P a g e Education 1991 - 1996 Bachelor in Electrical Engineering - Computer & Control Specialize - Sana’a University 2001 AVAYA Certified Association Engineer. 2006 Extreme Networks Certified Sales Professional 2007 Juniper Networks sales Specialist 2015 Huawei Global Solution Elite Team (GSET) Experience  Excellent experience and skills as Solution Responsible Manager  Demonstrated experience with solution selling desired  Excellent relationship and communication skills  Sales experience from end customer sales with proven record  Pre-Sales experience in Information & Communications Technology (ICT) solutions  Solution Responsible with proven records for Energy sector (Power such as Ministry of Electricity and Water (MEW) Oil & Gas such as Kuwait Oil Co. (KOC) and Kuwait National Petroleum Company (KNPC) and Education sector (Kuwait University & Ministry of Education (MOE)) introducing tailed ICT solutions  Solid background in Technical related activities  Excellent verbal and written communication, interpersonal and customer service skills  Proven Sales and Pre-Sales records on winning Strategic and Breakthrough projects such as: o Deploying 1st elTE Broadband Access Solution in Middle East was with Kuwait Oil Co. (KOC) o 1st Huawei Multimedia Contact Center & IP Telephony in Middle East in banking sector Burgan Bank. o Microwave Solution for Ministry of Electricity & Water (MEW) o 1st Huawei Video Conference & IP Telephony Solution deployed in Kuwait Ministry of Defense  Strong Selling and experience skills in Information & Communications Technology (ICT) specially in Unified Communications & Collaboration, Video Presence & Telepresence, Intelligent Video Surveillance  Good experience and background Wireless Solution (eLTE Broadband Access & Trunking Solution)  Excellent experience in Industrial ICT Solution such as Safe City, Emergency Command Center & Smart City  Self-starter, able to work independently and as part of a team in a fast paced environment  Ability to prepare detailed implementation plan from the high level project plan  Ability to work comfortably at all levels across client organizations  Ability to work comfortably at all levels across client organizations  Solid experience for Avaya wide range products of their voice communication and Contact Center solution Training Courses  March 2015, Huawei Global Solution Elite Team (GSET). Shenzhen-China  May 10, 2006 Extreme Networks Certified Sales Professional (ECSP) Training - Kuwait  August 2002, Networking Essential, course No. 2151. New Horizon-Dubai. UAE.  Periods 1998 – 2003 several Avaya Training Courses – Manama- Bahrain
  • 3. 3 | P a g e  1997 Oracle Database Developing. Professional experience December 2011 – Till Today Huawei Technologies – Kuwait Office “Senior Solutions Manager” Job Description:  Handling all tasks and responsibilities related to the product line manager  Global Solution Elite Team member (GSET)  Solution Responsible related to ICT industry and solutions such as Agile Network, Data Center, Smart City, eIMS (IP Multimedia Sub-Systems), Emergency Command Center, LTE Broadband Solution,.etc  Solution Responsible for Wireless & Transmission technology such as elTE & Microwave  Business Unit Manager Unified Communication & Collaboration (UC&C) Huawei Kuwait office.  Solution Responsible for Name Account (NA) in Energy sector (Oil & Gas & Power) and Education sector introducing tailed ICT solutions.  Solution responsible handling the IP Networks and IT products and solutions such as Agile Campus Solution and Cloud Data Center Solution  Doing Sales tasks and activities  Customer and Partner Pipeline development and management  Develop Huawei skills with dedicated sales teams at defined partners in addition to develop own skills within Huawei Solutions  Initiate, drive and perform customer meetings and seminars in alignment with Chanel Partner  High touch Key Accounts across the market  Responsible for Telepresence & Video Conferencing Solutions  Responsible for Intelligent Video Surveillance (IVS) solutions  Pre-Sales role covering the UC&C business unit in Huawei portfolio  Extend Presales & technical support to our channel partners  Conducting Sales & Presales training for the channel partners  Presenting & promote industry tailed solution  First line technical support/owner to assigned accounts  Training & coaching to Channels  Branding Huawei ICT solutions  Handling channels business partners in helping their pre-sales understanding Huawei solutions  Doing Business Plan and Marketing Strategy  Doing Pre-Sales activities  Planned established work schedules, assignments and production sequences meeting product goals.  Recommended and implemented measures to motivate employees and to improve methods, equipment performance, product quality and efficiency. November 2005 – December 2011 Alalamiah Technology Group - Kuwait “Product Manager” Job Description:  Handling all tasks and responsibilities related to the product management  Doing Business Plan and Marketing Strategy.  Doing Pre-Sales activities.  Doing Sales activities.  Planned and established work schedules, assignments and production sequences to meet product goals.  Recommended personnel actions such as hiring and promotions.
  • 4. 4 | P a g e  Recommended and implemented measures to motivate employees and to improve methods, equipment performance, product quality and efficiency.  Determine standards, budgets, product goals, based on company policies.  Planed and developed new products line.  Read and analyzed charts, work orders and other records and reports to determine product requirements and to evaluate current product estimates and outputs.  Restructured and improved product selling strategies. June 2004 - October 2005 Al-Ghanim Industries - Kuwait “Senior Sales Engineer” Job Description:  Design Solutions related to Avaya business models such as Contact Center, Integrated Voice  Response (IVR), Unified Messaging, NEC PABX , …etc  Doing Pre-Sales Support.  Handling Tender submittal and quotations preparation  Conducting Presentations for the customers concerning  Preparing and submitting Request for Proposal (RFP) in the tendering stage. 1997- June 2004 Future Technology co. - UAE-Dubai “Advanced Solution Specialist” Job Description:  Handle all tasks related to Solution Elements as Integrated Voice Response (IVR) server Unix OS, Call Management System, Sun Solaris OS & Computer Telephony Integration CTI issues.  Lead all new technology deployments (Convergence, IP, Multi-Media …etc).  Developed training materials and procedures, and trained users in the proper use of hardware and software.  Trained and managed technical staff and achieved significant improvements in their productivity.  Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications.  Successfully managed a person’s team doing the project implementation.  Supervised and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.  Responded to written and telephone requested for customers problems and technical issues.  Conduct periodic trainings for engineers to elevate the team technical competence.  Prepare study material & student guides for engineers as well as customers.  Continuing the responsibilities of Projects managements.  Act as a pre-sales consultant for any projects till we got it.  Handling Projects starting from planning (design time frame) for it, then the implementation stage Language  Arabic my native language.  Fluent in English