1. Rewiring The Brain via
SUB MODULE: INTRINSIC TQM
Note: Please check for specific Staff Level (Position) / Job Scope / KPI / Competency related sub-module
COURSE TITLE THE 7 SECRETS RHYTHM FOR TOTAL QUALITY MANAGEMENT
(TQM)
THEME People * Quality * Mindset
COURSE CODE T7SRTQM
COURSE DURATION 2 Days
COURSE CATEGORY Workplace, manufacturing production line and general like warehouse and
store.
Production Worker
Group
1 Day USD500.00 / pax
Executive & Above
Group
2 Days USD940.00 / pax
HRDF SCHEME Claimable
“Is the set of management processes and systems that create delighted customers through empowered
employees, leading to higher revenue and lower cost”” ~ The Juran Institute, Inc.
INTRODUCTION
TQM is managing the entire organization so that it excels on all dimensions of products and services that
are important to the customer. TQM is very important in order to meet customer’s satisfaction,
employee’s satisfaction and company’s goal. The outcome of quality is freedom from failure or defects,
consistency or reduction in variation, continuous improvement and having quality mindset in everything
we do. This means doing things right the first time. Hence, every company or organization desires to
achieve it. But, in practical situation, this is always challenged.
The biggest challenge will be the human aspect of TQM, variables are inevitable. T7SRTQM is designed
specially to cater to bridge these variables among the employees in an organization and achieving an
optimum results in TQM. This program will instill the belief system that they have the ability to improve
quality, believe that they are the one have the ability to perform the improvement and everyone is
responsible for maintaining and upholding TQM. The program will adopt a new philosophy through
conducting modern methods of training. The program will instill and enabling to accomplish the
transformation.
Quality Management System (QMS) is a software that contains principles and processes on quality, but
“QMS” in T7SR will produce a new and latest definition in training industry which means Quality Mind
System.
LEARNING OBJECTIVES
At the end of the course participants shall be able to
Enabling to achieve world class TQM
Bridging both side of the brain to achieve balancing
To have better attention and focus at work.
Merging external TQM process into mind
Demonstrating and applying QMS principles directly into the work processes
2. Rewiring The Brain via
SUB MODULE: INTRINSIC TQM
Note: Please check for specific Staff Level (Position) / Job Scope / KPI / Competency related sub-module
COURSE TITLE THE 7 SECRETS RHYTHM FOR TOTAL QUALITY MANAGEMENT
(TQM)
Activating mind power to increase it’s natural measurement
THE 7 SECRETS OF TQM
1. Ever active mind
2. Mind resetting
3. Greater attention
4. Creativity mind
5. Naturally higher re-calling ability
6. Activating 360 degree intelligence
7. Relaxed mood with higher awareness
Module 1 - Ever active mind
Maintaining the mind power at the active state at longer duration. These state of mind is the key for
concentration, focus and alertness at workplace. In this module, participants will be taught techniques to
increase subtle precision ability. Increasing the ability in tracing errors in advance. They will have the
ability to stay tune at work.
Module 2 - Mind Resetting
Erasing un-achieving mind set on TQM. The staff will develop, cultivate new and higher goals on TQM.
These techniques will translate the vision, mission and company goal into action. Developing EQ among
the general workers that will routing emotional issues among them into intelligent energy subtlety.
Module 3 - Greater attention
This technique will enhance the participant's hearing and listening skills. Participant will demonstrate
happiness at workplace. They will have natural abilities to perform their work happily and increasing their
production as well as quality. It will directly reduce errors, rework, rejection and defects. This is a
powerful techniques that will directly show a good result in TQM.
Module 4 - Creativity mind
The techniques will promote harmony in thought, word and deeds. Any individual in this state, they are
living in the present or their mind is not preoccupied with past or future thoughts. These state of mind is
will contribute towards a new philosophy of work routine.
Module 5 - Memory Power
Forgetfulness at work can cause serious defect in quality control. This technique will enhance and
improves memory powers that will directly producing good results in TQM. The ability to recall will
more natural and improves efficiencies and on job effectiveness.
Module 6 - Multitasking
There are many people operating with only either left or right side dominant brain. Practicing these
techniques will enabling to bridge both side of the brain. The combination of both brains will ensure
personal mastery and self regulation towards mastering opposite brain skills.
3. Rewiring The Brain via
SUB MODULE: INTRINSIC TQM
Note: Please check for specific Staff Level (Position) / Job Scope / KPI / Competency related sub-module
COURSE TITLE THE 7 SECRETS RHYTHM FOR TOTAL QUALITY MANAGEMENT
(TQM)
Module 7- Relaxed mood
The participants who is mastering this technique will develop ability to root the emotion towards
intelligent energy. This relax mood will promote self mind mining within the self. It will improve the
participant’s overall performance. There will be mark differences in attitude, character, discipline,
dedication and determination. Attracting a better and enhance communication mode and style from self,
others will be reset and tuned for harmony.
TARGET AUDIENCE
This course designed for persons involved in the working area like quality control, production, process
planning, engineers, managers and executive including office staff whom are involved in production and
manufacturing process or task and will obtain numerous benefits.
Executive & Above Group 2 Days Production Worker Group 1 Day
Quality Heads
Manufacturing Head
Engineering Heads
Process Heads
Engineers,
Sr. Managers
Line leaders
Supervisors
Production workers
Contract workers
General workers
Entry level staff
Cleaners
LIST OF TEACHING AIDS
LCD Projector
White Board with accessories
Flip Chart with accessories
Color pens for each participant
5 A4 papers for each participant
LIST OF CLASSROOM ACTIVITIES
1. Game of 5 basic sense and Six Sense
2. Game of Hearing & Listening
3. 7 Exercises within 7 Minutes
4. Active Brain
5. Mind Resetting
6. Focus & Concentration
7. Creative Brain
8. Memory Power
4. Rewiring The Brain via
SUB MODULE: INTRINSIC TQM
Note: Please check for specific Staff Level (Position) / Job Scope / KPI / Competency related sub-module
COURSE TITLE THE 7 SECRETS RHYTHM FOR TOTAL QUALITY MANAGEMENT
(TQM)
9. Single Rhythm Cycle
10. Alpha Thinking Pattern
"The quality manager must be clear, right from the start, that zero defects is not a motivation program.
Its purpose is to communicate to all employees the literal meaning of the words 'zero defects' and the
thought that everyone should do things right the first time."
"Quality Is Free" by Philip B. Crosby (McGraw-Hill Books, 1979)