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SEO Tools Of The Trade!
From Tools To Platforms

Crossing The Big Data Divide!
12 years as an in-house SEO in the B-2-B
Technology Publishing Industry !
!
8 years consulting for various agencies!
!
SEO experience in strategy, operations,
business development, client services, project
management for digital/social/mobile/content
marketing campaigns!
!
Christopher Hart!
Head of Enterprise, US !
BIO!
What We Will Cover!
!
•  WHAT WAS COVERED IN 2013!
•  THE REALITY OF THE MARKETING LANDSCAPE

!Quote From Brian Clark At SMX West 2014 

!Big & Small Business Marketing Technologies 

!Digital Marketing Transit Map 

! !Ad Technology, Analytics, Creative, Commerce, Emerging Technologies!
! !Marketing Management, Mobile, Search, Social !
•  SEO – WHAT HAS CHANGED IN 2014

!Pandas, Penguins, Hummingbirds… Oh My!!
•  SO WHAT IS A “THEORETICAL USER JOURNEY”!
•  STORY ARC !
•  THEORETICAL USER JOURNEY + STORY ARC !
•  TOOLS TO PLATFORMS 

! !Algorithm Change History And Volatility, SERP Rank Tracking!
! !Technical !“Webmaster Tools”, Keyword Research, Structured Data!
! !Page Speed/Performance/Site Monitoring, Link Data And Analysis!
! !Social “Listening Platforms, Reach Platforms, Depth Platforms”!
! !Illustrated It Looks Like This!
! !Multi-Channel - A/B Testing - Content Marketing - Outreach!
•  SO HOW DOES THIS ALL WORK

!SEO/Content Marketing Platforms 

!Don’t Forget These Too !
•  Contact Info !
WHAT WAS COVERED IN 2012!
What Was Covered In 2012!
Taylor Pratt delivered back in January 2012!
http://www.slideshare.net/raventools/tools-of-the-trade-seo-edition!
THE REALITY OF THE

MARKETING LANDSCAPE!
Quote From Brian Clark At SMX West 2014!
“As an industry, we are just about
at the end of stupid.”!
!
Brian Clark!
SMX West 2014!
Big & Small Business Marketing Technologies!
http://marketingland.com/big-small-business-use-marketing-technologies-one-exception-74000!
Digital Marketing Transit Map!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Ad Technology!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Analytics!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Creative!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Commerce!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Emerging Technologies!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Marketing Management!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Mobile!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Search!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
Social!
http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
SEO – WHAT HAS

CHANGED IN 2014!
Pandas, Penguins, Hummingbirds… Oh My!!
SO WHAT IS A

“THEORETICAL USER JOURNEY”!
Time From Discovery à Through Latency à To Conversion!
Marketing Channels!
Touch	
  Points	
   Theoretical User Journey!
Time From Discovery à Through Latency à To Conversion!
Paid	
   Social	
  
Marke4ng	
  Channels	
  
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Organic	
  
Touch	
  Points	
  
ZMOT!
Is when users are thinking of a need before they look for an answer!
Zero	
  Moment	
  Of	
  Truth	
  
Theoretical User Journey!
http://www.thinkwithgoogle.com/collections/zero-moment-truth.html!
Time From Discovery à Through Latency à To Conversion!
Paid	
   Social	
  
Marketing Channels!
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Organic	
  
TouchPoints!
Discovery!
Is the first time they touch your brand no matter through what channel!
Discovery	
  
Theoretical User Journey!
Time From Discovery à Through Latency à To Conversion!
Paid	
   Social	
  
Marke4ng	
  Channels	
  
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Organic	
  
Touch	
  Points	
  
Latency!
The length of time from discovery to conversion!
Over ‘some’ number of touch points across multiple channels!
Many times touching the same channel multiple times!
2	
   3	
   5	
  
Theoretical User Journey!
Time From Discovery à Through Latency à To Conversion!
Paid	
   Social	
  
Marke4ng	
  Channels	
  
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Organic	
  
Touch	
  Points	
  
Zero	
  Moment	
  Of	
  Truth	
  
Discovery	
  
2	
   3	
   5	
   $	
  
Conversion!
When a purchase is made no matter at which channel!
With all channels that were touched having had some contribution to the conversion !
Theoretical User Journey!
STORY ARC!
Time	
  From	
  Discovery	
  à	
  Through	
  Latency	
  à	
  To	
  Conversion	
  
Marke4ng	
  Channels	
  
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Touch	
  Points	
  
	
  
The	
  messaging	
  and	
  communica4on	
  
with	
  your	
  users	
  at	
  different	
  4mes	
  and	
  
different	
  channels	
  
Story Arc!
Time	
  From	
  Discovery	
  à	
  Through	
  Latency	
  à	
  To	
  Conversion	
  
Marke4ng	
  Channels	
  
0	
  
3	
  
1	
  
4	
  
2	
  
5	
  
Touch	
  Points	
  
	
  
There	
  are	
  many	
  “Story	
  Arcs”	
  that	
  
are	
  part(s)	
  of	
  a	
  successful	
  
marke4ng	
  campaign	
  
Mul4	
  Channel	
  /	
  Mul4	
  Touch	
  Point	
  APribu4on	
  
Marke4ng	
  Automa4on	
  
Story Arc!
THEORETICAL USER
JOURNEY + STORY ARC!
Time	
  From	
  Discovery	
  à	
  Through	
  Latency	
  à	
  To	
  Conversion	
  
Sales	
  Funnel	
  via	
  Persona(s)	
  and	
  Marke4ng	
  Channels	
  
Intro	
   Contact	
   Lead	
   Qualified	
   Proposal	
   Contract	
  
Paid	
   Paid	
   Organic	
   Social	
   Organic	
   $	
  
Organic	
   Paid	
   Social	
   Social	
   $	
  
Social	
   Social	
   Paid	
   Organic	
   Paid	
   $	
  
Organic	
   Social	
   Paid	
   $	
  
Paid	
   $	
  
There	
  are	
  many	
  “Story	
  Arcs”	
  rela4ve	
  to	
  your	
  
Audience	
  Persona(s)	
  that	
  are	
  part(s)	
  of	
  the	
  User(s)	
  journey	
  
That	
  lead	
  to	
  a	
  successful	
  marke4ng	
  campaign	
  
Theoretical User Journey + Story Arc!
Persona	
  (s)	
  
TOOLS TO PLATFORMS!
Algorithm Change History And Volatility!
Tool	
   URL	
  
MOZ	
   www.moz.com/google-­‐algorithm-­‐change	
  
www.mozcast.com/	
  
SERPs	
   www.serps.com/tools/vola4lity	
  
Algoroo	
   www.algoroo.com/	
  
Barracuda	
   www.barracuda-­‐digital.co.uk/panguin-­‐tool/	
  
Algorithm Change History And Volatility!
SERP Rank Tracking!
Tool	
   URL	
  
Authority	
  Labs	
  	
   www.authoritylabs.com	
  	
  	
  	
  
Advanced	
  Web	
  Ranking	
  	
   www.advancedwebranking.com	
  	
  
SERPs.com	
  	
   www.SERPs.com	
  	
  	
  
Rank	
  Ranger	
  	
   www.rankranger.com	
  	
  
SerpScan.com	
   www.SerpScan.com	
  	
  	
  
Rank	
  Tracker	
  (moz)	
  	
   www.seomoz.org	
  	
  
Linkdex	
   www.linkdex.com	
  
What	
  triggers	
  the	
  need	
  for	
  SERP	
  Rank	
  Tracking	
  
	
   	
  Keyword	
  Research	
  Exis4ng	
  Projects	
  /	
  New	
  Projects	
  
	
   	
  Social	
  listening	
  Posi4ve	
  /	
  Nega4ve	
  Sen4ment	
  
	
   	
  Tradi4onal	
  PPC	
  and	
  Paid	
  Social	
  
	
  
Technical “Webmaster Tools”!
Tool	
   URL	
  
Google	
   www.google.com/webmasters/tools/	
  
Bing	
   www.bing.com/toolbox/webmaster	
  
•  Search	
  Queries	
  /	
  Impressions	
  /	
  Clicks	
  /	
  CTR	
  /	
  Average	
  Posi4on	
  
•  In	
  GWT	
  –	
  view	
  data	
  “With	
  Change”	
  
While	
  you're	
  in	
  the	
  Search	
  Queries	
  sec4on,	
  ac4vate	
  the	
  "With	
  Change"	
  buPon.	
  
This	
  shifs	
  the	
  perspec4ve	
  and	
  shows	
  your	
  current	
  sta4s4cs	
  as	
  well	
  as	
  looking	
  at	
  
your	
  change	
  in	
  performance	
  over	
  4me.	
  
•  Dive	
  into	
  individual	
  keywords	
  to	
  discover	
  top	
  pages	
  performing	
  for	
  those	
  terms	
  
•  Gather	
  Authorship	
  informa4on	
  
•  Disavow	
  
•  Understand	
  how	
  many	
  pages	
  are	
  in	
  the	
  Google	
  index	
  
•  What	
  is	
  seen	
  as	
  duplicates	
  or	
  non-­‐canonicals	
  	
  
Keyword Research “Not Provided ?”!
Tool	
   URL	
  
Keyword	
  Discovery	
  	
   www.keyworddiscovery.com	
  	
  
SEMrush	
  	
   www.semrush.com	
  	
  
AdWords	
  KW	
  Planner	
   www.adwords.google.com/ko/KeywordPlanner/Home	
  
Word	
  Stream	
   www.wordstream.com/	
  
Word	
  Tracker	
   www.wordtracker.com/	
  
Ubersuggest	
   www.ubersuggest.org/	
  
KwMap	
   www.kwmap.net/	
  
•  Learn	
  to	
  love	
  that	
  “Not	
  Provided”	
  is	
  100%	
  
•  Sample	
  mul4ple	
  data	
  tools	
  “know	
  the	
  sources”	
  
•  Do	
  NOT	
  build	
  KW	
  groups	
  that	
  are	
  just	
  head	
  terms	
  
•  Understand	
  your	
  audience	
  persona	
  “you	
  will	
  hear	
  this	
  phrase	
  a	
  lot”	
  
à	
  Keywords	
  are	
  no	
  longer	
  just	
  about	
  your	
  site	
  
KW:	
  Lists/Groups:	
  Brand,	
  Product,	
  Industry,	
  Compe4tor,	
  Reputa4on,	
  Discovery,	
  
Conver4ng,	
  Informa4onal	
  etc…	
  (Think	
  Hummingbird)	
  
	
  
Keyword Research “Don’t Forget The Dictionary”!
Tool	
   URL	
  
The	
  Free	
  Dic4onary	
   www.thefreedic4onary.com/	
  
Rhymezone	
   www.rhymezone.com/	
  
Synonym	
   www.synonym.com/	
  
Cambridge	
  Dic4onaries	
   www.dic4onary.cambridge.org/us/	
  
Meta	
  Glossary	
   www.metaglossary.com/	
  
Thesaurus	
   www.thesaurus.com/	
  
Merriam	
  Webster	
   www.merriam-­‐webster.com/	
  
Urban	
  Dic4onary	
   www.urbandic4onary.com/	
  
•  Use	
  suppor4ng	
  terms	
  and	
  phrases	
  
•  Use	
  terms	
  specific	
  to	
  your	
  audience	
  before	
  they	
  discover/know	
  your	
  brands	
  
•  Make	
  sure	
  KW	
  research	
  is	
  part	
  of	
  a	
  content	
  strategy	
  that	
  is	
  relevant	
  to	
  your	
  users	
  
and	
  not	
  just	
  relevant	
  to	
  a	
  marke4ng/product	
  speak	
  strategy	
  
Keyword Research “Don’t Forget Google”!
Keyword Research!
Google	
  Sets	
  (moved	
  to	
  Drive/Sheets)	
  
Drive	
  -­‐-­‐>	
  Spreadsheet	
  -­‐-­‐>	
  enter	
  terms	
  in	
  column	
  
Type	
  shirt	
  in	
  A1	
  
Type	
  shoe	
  in	
  A2	
  
Type	
  pants	
  in	
  A3	
  
Highlight	
  the	
  three	
  cells	
  and	
  then	
  press	
  Ctrl	
  (or	
  Op4on	
  for	
  Mac)	
  
Drag	
  the	
  selec4on	
  down	
  
Structured Data!
Tool	
   URL	
  
Google	
  WMT	
   hPps://www.google.com/webmasters/tools/
richsnippets	
  
Schema	
   hPps://schema.org/	
  
Open	
  Graph	
   hPp://ogp.me/	
  
Raven	
  Tools	
   hPp://schema-­‐creator.org/	
  
KnowEm	
  Tool	
   hPp://smo.knowem.com/	
  
Explore	
  the	
  connec4on	
  between	
  
hPp://www.freebase.com/	
  and	
  
your	
  structured	
  data	
  
Page Speed/Performance/Site Monitoring!
Tool	
   URL	
  
Pingdom	
  	
   www.pingdom.com	
  	
  	
  	
  	
  
Server	
  Density	
  	
   www.serverdensity.com	
  	
  	
  
Loggly	
  	
  	
   www.loggly.com	
  	
  	
  	
  
Competitive Intelligence/Analysis “Market Research”!
Tool	
   URL	
  
SEMrush	
  	
   www.semrush.com	
  	
  
AdGooroo	
   www.adgooroo.com	
  	
  
Hitwise	
   www.experian.com/hitwise/	
  	
  
The	
  Search	
  Monitor	
  	
   www.thesearchmonitor.com	
  	
  
Nielson	
   www.nielsen.com/us/en/nielsen-­‐solu4ons.html	
  
ComScore	
  (Media	
  Matrix)	
   www.comscore.com/Products/Audience_Analy4cs/
Media_Metrix	
  
Quant	
  Cast	
   www.quantcast.com	
  
SpyFu	
   www.spyfu.com	
  
•  What	
  are	
  your	
  compe44ve	
  intelligence	
  objec4ves	
  
•  Map	
  out	
  and	
  agree	
  to	
  a	
  research	
  method	
  
•  Construct	
  your	
  data	
  collec4on	
  process/sources	
  
•  RAS	
  Review	
  Analyze	
  Summarize	
  	
  
•  Develop	
  your	
  baseline/benchmark	
  
	
  
Link Data And Analysis!
Tool	
   URL	
  
Majes4c	
  SEO	
  	
   www.majes4cseo.com	
  	
  	
  
Google	
  Webmaster	
  Tools	
  	
   www.google.com/webmasters/tools	
  	
  
Ahrefs	
   www.ahrefs.com	
  	
  
Open	
  Site	
  Explorer	
  	
   www.opensiteexplorer.org	
  	
  
Screaming	
  Frog	
  SEO	
  Spider	
  	
   www.screamingfrog.co.uk/seo-­‐spider/	
  	
  
LinkDetox	
  
By	
  Link	
  Research	
  Tools	
  
www.linkdetox.com/	
  
Linkdex	
   www.linkdex.com/	
  
•  Domain	
  strength	
  /	
  Page	
  Strength	
  
•  Same	
  IP	
  (Coming	
  From)	
  
•  Linking	
  Root	
  Domain	
  URLs	
  	
  
•  Linking	
  Distribu4on	
  across	
  unique	
  pages	
  
•  Keyword	
  usage	
  
	
  
Social “Listening Platforms”!
Tool	
   URL	
  
APensity	
   www.aPensity.com/products/	
  
Converseon	
   www.converseon.com/miner	
  
Lithium	
  Technologies	
   www.lithium.com/products-­‐solu4ons/	
  
Networked	
  Insights	
   www.networkedinsights.com/	
  
Radian6	
   www.salesforcemarke4ngcloud.com/products/social-­‐
media-­‐listening/	
  
SDL	
   www.sdl.com/	
  
Synthesio	
   www.synthesio.com/corporate/en	
  
Visible	
  Technologies	
   www.visibletechnologies.com/product/visible-­‐
intelligence/	
  
hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461	
  
•  Listening	
  pla0orms	
  support	
  Marketers’	
  planning	
  and	
  intelligence	
  
•  Social	
  listening	
  platorms	
  help	
  marketers	
  plan	
  their	
  programs	
  
•  These	
  tools	
  aggregate	
  social	
  content	
  and	
  analyze	
  social	
  data	
  to	
  uncover	
  insights	
  
and	
  drive	
  intelligent	
  marke4ng	
  planning	
  
Social “Reach Platforms”!
Tool	
  “social	
  adver7sing	
  
vendors”	
  
URL	
  
Kenshoo	
  Social	
   www.kenshoo.com/products/kenshoo-­‐social/	
  
Op4m.al	
   www.bn.co/ads/splash/	
  
salesforce.com	
  (social.com)	
  
	
  
www.salesforcemarke4ngcloud.com/products/social-­‐
media-­‐adver4sing/	
  
hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461	
  
Tool	
  “word-­‐of-­‐mouth	
  
pla0orms”	
  
URL	
  
Extole	
   www.extole.com/	
  
Klout	
   www.klout.com/s/business	
  
Zuberance	
   www.zuberance.com/	
  
•  Social	
  reach	
  pla0orms	
  help	
  marketers	
  use	
  social	
  media	
  to	
  find	
  new	
  audiences	
  
•  These	
  tools	
  help	
  create	
  and	
  spread	
  content	
  that	
  lets	
  new	
  customers	
  discover	
  a	
  
marketer’s	
  products	
  and	
  services	
  	
  
	
  
Social “Depth Platforms”!
Tool	
   URL	
  
Acquia	
   www.acquia.com/	
  
Bazaarvoice	
   www.bazaarvoice.com/	
  
Get	
  Sa4sfac4on	
   www.getsa4sfac4on.com/corp/	
  
Jive	
  Sofware	
   www.jivesofware.com/	
  
Lithium	
  Technologies	
   www.lithium.com/	
  
Livefyre	
   web.livefyre.com/	
  
Mzinga	
   www.mzinga.com/	
  
Pluck	
   www.pluck.com/	
  
Telligent	
  Systems	
  (now	
  
Zimbra)	
  
www.zimbra.com/	
  
hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461	
  
•  Social	
  depth	
  pla0orms	
  help	
  marketers	
  add	
  social	
  tools	
  to	
  their	
  own	
  sites	
  
•  These	
  tools	
  build	
  social	
  content	
  and	
  experiences	
  into	
  marke4ng	
  sites,	
  offering	
  the	
  
depth	
  that	
  customers	
  seek	
  when	
  exploring	
  products	
  and	
  services	
  
Social “Relationship Platforms”!
Tool	
   URL	
  
Adobe	
   hPp://www.adobe.com/solu4ons/social-­‐
marke4ng.html	
  
Hearsay	
  Social	
   hPp://hearsaysocial.com/	
  
salesforce.com’s	
  Buddy	
  
Media	
  
hPp://www.salesforcemarke4ngcloud.com/products/
social-­‐media-­‐publishing/	
  
Shoutlet	
   hPp://www.shoutlet.com/	
  
Socialware	
   hPp://www.socialware.com/	
  
Spredfast	
   hPp://www.spredfast.com/	
  
Sprinklr	
   hPp://www.sprinklr.com/	
  
Syncapse	
   hPp://www.syncapse.com/	
  
hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461	
  
•  Social	
  rela7onship	
  pla0orms	
  help	
  marketers	
  leverage	
  third-­‐party	
  social	
  sites	
  
•  These	
  tools	
  engage	
  a	
  company’s	
  exis4ng	
  customers	
  by	
  publishing	
  marke4ng	
  
content	
  on	
  sites	
  such	
  as	
  Facebook	
  and	
  TwiPer	
  as	
  well	
  as	
  by	
  allowing	
  marketers	
  to	
  
monitor	
  and	
  respond	
  to	
  user	
  posts	
  on	
  those	
  sites	
  	
  
	
  
Illustrated It Looks Like This!
hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461	
  
Multi-Channel - A/B Testing - Content Marketing - Outreach!
Tool	
   URL	
  
Convertro	
   www.convertro.com	
  	
  	
  	
  
MarketShare	
   www.marketshare.com	
  	
  
Sitespect	
  A/B	
  	
   www.sitespect.com	
  
Multi-Channel Attribution A/B Testing!
Content Marketing and Outreach!
Tool	
   URL	
  
Rapportaive	
   www.rappor4ve.com	
  
BuzzStream	
   www.buzzstream.com	
  
Linkdex	
  
Influencer	
  /Authorship	
  /	
  Networks	
  
www.linkdex.com	
  
SO HOW DOES THIS

ALL WORK?!
Quick Recap:!
I work for this company!
SEO/Content Marketing Platforms!
Tool	
   URL	
  
Linkdex	
   www.linkdex.com	
  
Raven	
   www.raventools.com	
  
Conductor	
   www.conductor.com	
  
BrightEdge	
   www.brightedge.com	
  
Search	
  Metrics	
   www.searchmetrics.com	
  
Rio	
   www.covario.com	
  
SEO	
  Clarity	
   www.seoclarity.net	
  
So	
  How	
  Does	
  This	
  All	
  Work	
  At	
  The	
  Platorm	
  Level?	
  
SEO/Content Marketing Platforms!
Mapped	
  Page	
  =	
  Page	
  you	
  expect/want	
  to	
  rank	
  or	
  the	
  page	
  that	
  already	
  is	
  ranking	
  
	
  
Tag	
  examples	
  =	
  Brand,	
  Product,	
  Nega4ve/Posi4ve	
  Terms,	
  Persona	
  Terms,	
  Etc	
  …	
  
Any	
  word	
  that	
  can	
  be	
  used	
  to	
  group	
  a	
  set	
  a	
  keywords	
  together	
  
	
  
	
  
Start	
  by	
  developing	
  a	
  baseline	
  with	
  rank	
  checking	
  
SEO/Content Marketing Platforms!
SEO/Content Marketing Platforms!
SEO/Content Marketing Platforms!
SEO/Content Marketing Platforms!
SEO/Content Marketing Platforms!
Don’t Forget These Too!
Tool	
   URL	
  
BI	
  Tools	
   www.origamilogic.com	
  
www.ubervu.com	
  
Customer	
  Intelligence	
   www.kissmetrics.com	
  
www.crazyegg.com	
  
Influencer	
  Discovery	
  	
   www.traackr.com	
  
www.getliPlebird.com	
  
www.peerindex.com	
  
www.buzzsumo.com	
  
www.keyhole.co	
  
www.kred.com	
  
Content	
  Performance	
   www.gshiflabs.com	
  
Christopher Hart!
Head of Enterprise, US!
!
E-mail: chris.hart@linkdex.com!
!
Twitter: @chris_hart!
!
LinkdedIn: linkedin.com/in/christopherhart!
Contact Info!

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SEO Tools of the Trade - Chris Hart

  • 1. SEO Tools Of The Trade! From Tools To Platforms
 Crossing The Big Data Divide!
  • 2. 12 years as an in-house SEO in the B-2-B Technology Publishing Industry ! ! 8 years consulting for various agencies! ! SEO experience in strategy, operations, business development, client services, project management for digital/social/mobile/content marketing campaigns! ! Christopher Hart! Head of Enterprise, US ! BIO!
  • 3. What We Will Cover! ! •  WHAT WAS COVERED IN 2013! •  THE REALITY OF THE MARKETING LANDSCAPE
 !Quote From Brian Clark At SMX West 2014 
 !Big & Small Business Marketing Technologies 
 !Digital Marketing Transit Map 
 ! !Ad Technology, Analytics, Creative, Commerce, Emerging Technologies! ! !Marketing Management, Mobile, Search, Social ! •  SEO – WHAT HAS CHANGED IN 2014
 !Pandas, Penguins, Hummingbirds… Oh My!! •  SO WHAT IS A “THEORETICAL USER JOURNEY”! •  STORY ARC ! •  THEORETICAL USER JOURNEY + STORY ARC ! •  TOOLS TO PLATFORMS 
 ! !Algorithm Change History And Volatility, SERP Rank Tracking! ! !Technical !“Webmaster Tools”, Keyword Research, Structured Data! ! !Page Speed/Performance/Site Monitoring, Link Data And Analysis! ! !Social “Listening Platforms, Reach Platforms, Depth Platforms”! ! !Illustrated It Looks Like This! ! !Multi-Channel - A/B Testing - Content Marketing - Outreach! •  SO HOW DOES THIS ALL WORK
 !SEO/Content Marketing Platforms 
 !Don’t Forget These Too ! •  Contact Info !
  • 4. WHAT WAS COVERED IN 2012!
  • 5. What Was Covered In 2012! Taylor Pratt delivered back in January 2012! http://www.slideshare.net/raventools/tools-of-the-trade-seo-edition!
  • 6. THE REALITY OF THE
 MARKETING LANDSCAPE!
  • 7. Quote From Brian Clark At SMX West 2014! “As an industry, we are just about at the end of stupid.”! ! Brian Clark! SMX West 2014!
  • 8. Big & Small Business Marketing Technologies! http://marketingland.com/big-small-business-use-marketing-technologies-one-exception-74000!
  • 9. Digital Marketing Transit Map! http://www.gartner.com/technology/research/digital-marketing/transit-map.jsp!
  • 19. SEO – WHAT HAS
 CHANGED IN 2014!
  • 21. SO WHAT IS A
 “THEORETICAL USER JOURNEY”!
  • 22. Time From Discovery à Through Latency à To Conversion! Marketing Channels! Touch  Points   Theoretical User Journey!
  • 23. Time From Discovery à Through Latency à To Conversion! Paid   Social   Marke4ng  Channels   0   3   1   4   2   5   Organic   Touch  Points   ZMOT! Is when users are thinking of a need before they look for an answer! Zero  Moment  Of  Truth   Theoretical User Journey! http://www.thinkwithgoogle.com/collections/zero-moment-truth.html!
  • 24. Time From Discovery à Through Latency à To Conversion! Paid   Social   Marketing Channels! 0   3   1   4   2   5   Organic   TouchPoints! Discovery! Is the first time they touch your brand no matter through what channel! Discovery   Theoretical User Journey!
  • 25. Time From Discovery à Through Latency à To Conversion! Paid   Social   Marke4ng  Channels   0   3   1   4   2   5   Organic   Touch  Points   Latency! The length of time from discovery to conversion! Over ‘some’ number of touch points across multiple channels! Many times touching the same channel multiple times! 2   3   5   Theoretical User Journey!
  • 26. Time From Discovery à Through Latency à To Conversion! Paid   Social   Marke4ng  Channels   0   3   1   4   2   5   Organic   Touch  Points   Zero  Moment  Of  Truth   Discovery   2   3   5   $   Conversion! When a purchase is made no matter at which channel! With all channels that were touched having had some contribution to the conversion ! Theoretical User Journey!
  • 28. Time  From  Discovery  à  Through  Latency  à  To  Conversion   Marke4ng  Channels   0   3   1   4   2   5   Touch  Points     The  messaging  and  communica4on   with  your  users  at  different  4mes  and   different  channels   Story Arc!
  • 29. Time  From  Discovery  à  Through  Latency  à  To  Conversion   Marke4ng  Channels   0   3   1   4   2   5   Touch  Points     There  are  many  “Story  Arcs”  that   are  part(s)  of  a  successful   marke4ng  campaign   Mul4  Channel  /  Mul4  Touch  Point  APribu4on   Marke4ng  Automa4on   Story Arc!
  • 31. Time  From  Discovery  à  Through  Latency  à  To  Conversion   Sales  Funnel  via  Persona(s)  and  Marke4ng  Channels   Intro   Contact   Lead   Qualified   Proposal   Contract   Paid   Paid   Organic   Social   Organic   $   Organic   Paid   Social   Social   $   Social   Social   Paid   Organic   Paid   $   Organic   Social   Paid   $   Paid   $   There  are  many  “Story  Arcs”  rela4ve  to  your   Audience  Persona(s)  that  are  part(s)  of  the  User(s)  journey   That  lead  to  a  successful  marke4ng  campaign   Theoretical User Journey + Story Arc! Persona  (s)  
  • 33. Algorithm Change History And Volatility! Tool   URL   MOZ   www.moz.com/google-­‐algorithm-­‐change   www.mozcast.com/   SERPs   www.serps.com/tools/vola4lity   Algoroo   www.algoroo.com/   Barracuda   www.barracuda-­‐digital.co.uk/panguin-­‐tool/  
  • 34. Algorithm Change History And Volatility!
  • 35. SERP Rank Tracking! Tool   URL   Authority  Labs     www.authoritylabs.com         Advanced  Web  Ranking     www.advancedwebranking.com     SERPs.com     www.SERPs.com       Rank  Ranger     www.rankranger.com     SerpScan.com   www.SerpScan.com       Rank  Tracker  (moz)     www.seomoz.org     Linkdex   www.linkdex.com   What  triggers  the  need  for  SERP  Rank  Tracking      Keyword  Research  Exis4ng  Projects  /  New  Projects      Social  listening  Posi4ve  /  Nega4ve  Sen4ment      Tradi4onal  PPC  and  Paid  Social    
  • 36. Technical “Webmaster Tools”! Tool   URL   Google   www.google.com/webmasters/tools/   Bing   www.bing.com/toolbox/webmaster   •  Search  Queries  /  Impressions  /  Clicks  /  CTR  /  Average  Posi4on   •  In  GWT  –  view  data  “With  Change”   While  you're  in  the  Search  Queries  sec4on,  ac4vate  the  "With  Change"  buPon.   This  shifs  the  perspec4ve  and  shows  your  current  sta4s4cs  as  well  as  looking  at   your  change  in  performance  over  4me.   •  Dive  into  individual  keywords  to  discover  top  pages  performing  for  those  terms   •  Gather  Authorship  informa4on   •  Disavow   •  Understand  how  many  pages  are  in  the  Google  index   •  What  is  seen  as  duplicates  or  non-­‐canonicals    
  • 37. Keyword Research “Not Provided ?”! Tool   URL   Keyword  Discovery     www.keyworddiscovery.com     SEMrush     www.semrush.com     AdWords  KW  Planner   www.adwords.google.com/ko/KeywordPlanner/Home   Word  Stream   www.wordstream.com/   Word  Tracker   www.wordtracker.com/   Ubersuggest   www.ubersuggest.org/   KwMap   www.kwmap.net/   •  Learn  to  love  that  “Not  Provided”  is  100%   •  Sample  mul4ple  data  tools  “know  the  sources”   •  Do  NOT  build  KW  groups  that  are  just  head  terms   •  Understand  your  audience  persona  “you  will  hear  this  phrase  a  lot”   à  Keywords  are  no  longer  just  about  your  site   KW:  Lists/Groups:  Brand,  Product,  Industry,  Compe4tor,  Reputa4on,  Discovery,   Conver4ng,  Informa4onal  etc…  (Think  Hummingbird)    
  • 38. Keyword Research “Don’t Forget The Dictionary”! Tool   URL   The  Free  Dic4onary   www.thefreedic4onary.com/   Rhymezone   www.rhymezone.com/   Synonym   www.synonym.com/   Cambridge  Dic4onaries   www.dic4onary.cambridge.org/us/   Meta  Glossary   www.metaglossary.com/   Thesaurus   www.thesaurus.com/   Merriam  Webster   www.merriam-­‐webster.com/   Urban  Dic4onary   www.urbandic4onary.com/   •  Use  suppor4ng  terms  and  phrases   •  Use  terms  specific  to  your  audience  before  they  discover/know  your  brands   •  Make  sure  KW  research  is  part  of  a  content  strategy  that  is  relevant  to  your  users   and  not  just  relevant  to  a  marke4ng/product  speak  strategy  
  • 39. Keyword Research “Don’t Forget Google”!
  • 40. Keyword Research! Google  Sets  (moved  to  Drive/Sheets)   Drive  -­‐-­‐>  Spreadsheet  -­‐-­‐>  enter  terms  in  column   Type  shirt  in  A1   Type  shoe  in  A2   Type  pants  in  A3   Highlight  the  three  cells  and  then  press  Ctrl  (or  Op4on  for  Mac)   Drag  the  selec4on  down  
  • 41. Structured Data! Tool   URL   Google  WMT   hPps://www.google.com/webmasters/tools/ richsnippets   Schema   hPps://schema.org/   Open  Graph   hPp://ogp.me/   Raven  Tools   hPp://schema-­‐creator.org/   KnowEm  Tool   hPp://smo.knowem.com/   Explore  the  connec4on  between   hPp://www.freebase.com/  and   your  structured  data  
  • 42. Page Speed/Performance/Site Monitoring! Tool   URL   Pingdom     www.pingdom.com           Server  Density     www.serverdensity.com       Loggly       www.loggly.com        
  • 43. Competitive Intelligence/Analysis “Market Research”! Tool   URL   SEMrush     www.semrush.com     AdGooroo   www.adgooroo.com     Hitwise   www.experian.com/hitwise/     The  Search  Monitor     www.thesearchmonitor.com     Nielson   www.nielsen.com/us/en/nielsen-­‐solu4ons.html   ComScore  (Media  Matrix)   www.comscore.com/Products/Audience_Analy4cs/ Media_Metrix   Quant  Cast   www.quantcast.com   SpyFu   www.spyfu.com   •  What  are  your  compe44ve  intelligence  objec4ves   •  Map  out  and  agree  to  a  research  method   •  Construct  your  data  collec4on  process/sources   •  RAS  Review  Analyze  Summarize     •  Develop  your  baseline/benchmark    
  • 44. Link Data And Analysis! Tool   URL   Majes4c  SEO     www.majes4cseo.com       Google  Webmaster  Tools     www.google.com/webmasters/tools     Ahrefs   www.ahrefs.com     Open  Site  Explorer     www.opensiteexplorer.org     Screaming  Frog  SEO  Spider     www.screamingfrog.co.uk/seo-­‐spider/     LinkDetox   By  Link  Research  Tools   www.linkdetox.com/   Linkdex   www.linkdex.com/   •  Domain  strength  /  Page  Strength   •  Same  IP  (Coming  From)   •  Linking  Root  Domain  URLs     •  Linking  Distribu4on  across  unique  pages   •  Keyword  usage    
  • 45. Social “Listening Platforms”! Tool   URL   APensity   www.aPensity.com/products/   Converseon   www.converseon.com/miner   Lithium  Technologies   www.lithium.com/products-­‐solu4ons/   Networked  Insights   www.networkedinsights.com/   Radian6   www.salesforcemarke4ngcloud.com/products/social-­‐ media-­‐listening/   SDL   www.sdl.com/   Synthesio   www.synthesio.com/corporate/en   Visible  Technologies   www.visibletechnologies.com/product/visible-­‐ intelligence/   hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461   •  Listening  pla0orms  support  Marketers’  planning  and  intelligence   •  Social  listening  platorms  help  marketers  plan  their  programs   •  These  tools  aggregate  social  content  and  analyze  social  data  to  uncover  insights   and  drive  intelligent  marke4ng  planning  
  • 46. Social “Reach Platforms”! Tool  “social  adver7sing   vendors”   URL   Kenshoo  Social   www.kenshoo.com/products/kenshoo-­‐social/   Op4m.al   www.bn.co/ads/splash/   salesforce.com  (social.com)     www.salesforcemarke4ngcloud.com/products/social-­‐ media-­‐adver4sing/   hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461   Tool  “word-­‐of-­‐mouth   pla0orms”   URL   Extole   www.extole.com/   Klout   www.klout.com/s/business   Zuberance   www.zuberance.com/   •  Social  reach  pla0orms  help  marketers  use  social  media  to  find  new  audiences   •  These  tools  help  create  and  spread  content  that  lets  new  customers  discover  a   marketer’s  products  and  services      
  • 47. Social “Depth Platforms”! Tool   URL   Acquia   www.acquia.com/   Bazaarvoice   www.bazaarvoice.com/   Get  Sa4sfac4on   www.getsa4sfac4on.com/corp/   Jive  Sofware   www.jivesofware.com/   Lithium  Technologies   www.lithium.com/   Livefyre   web.livefyre.com/   Mzinga   www.mzinga.com/   Pluck   www.pluck.com/   Telligent  Systems  (now   Zimbra)   www.zimbra.com/   hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461   •  Social  depth  pla0orms  help  marketers  add  social  tools  to  their  own  sites   •  These  tools  build  social  content  and  experiences  into  marke4ng  sites,  offering  the   depth  that  customers  seek  when  exploring  products  and  services  
  • 48. Social “Relationship Platforms”! Tool   URL   Adobe   hPp://www.adobe.com/solu4ons/social-­‐ marke4ng.html   Hearsay  Social   hPp://hearsaysocial.com/   salesforce.com’s  Buddy   Media   hPp://www.salesforcemarke4ngcloud.com/products/ social-­‐media-­‐publishing/   Shoutlet   hPp://www.shoutlet.com/   Socialware   hPp://www.socialware.com/   Spredfast   hPp://www.spredfast.com/   Sprinklr   hPp://www.sprinklr.com/   Syncapse   hPp://www.syncapse.com/   hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461   •  Social  rela7onship  pla0orms  help  marketers  leverage  third-­‐party  social  sites   •  These  tools  engage  a  company’s  exis4ng  customers  by  publishing  marke4ng   content  on  sites  such  as  Facebook  and  TwiPer  as  well  as  by  allowing  marketers  to   monitor  and  respond  to  user  posts  on  those  sites      
  • 49. Illustrated It Looks Like This! hPp://www.forrester.com/The+Four+Social+Marke4ng+Tools+You+Need/fulltext/-­‐/E-­‐RES90461  
  • 50. Multi-Channel - A/B Testing - Content Marketing - Outreach! Tool   URL   Convertro   www.convertro.com         MarketShare   www.marketshare.com     Sitespect  A/B     www.sitespect.com   Multi-Channel Attribution A/B Testing! Content Marketing and Outreach! Tool   URL   Rapportaive   www.rappor4ve.com   BuzzStream   www.buzzstream.com   Linkdex   Influencer  /Authorship  /  Networks   www.linkdex.com  
  • 51. SO HOW DOES THIS
 ALL WORK?!
  • 52. Quick Recap:! I work for this company! SEO/Content Marketing Platforms! Tool   URL   Linkdex   www.linkdex.com   Raven   www.raventools.com   Conductor   www.conductor.com   BrightEdge   www.brightedge.com   Search  Metrics   www.searchmetrics.com   Rio   www.covario.com   SEO  Clarity   www.seoclarity.net   So  How  Does  This  All  Work  At  The  Platorm  Level?  
  • 53. SEO/Content Marketing Platforms! Mapped  Page  =  Page  you  expect/want  to  rank  or  the  page  that  already  is  ranking     Tag  examples  =  Brand,  Product,  Nega4ve/Posi4ve  Terms,  Persona  Terms,  Etc  …   Any  word  that  can  be  used  to  group  a  set  a  keywords  together       Start  by  developing  a  baseline  with  rank  checking  
  • 59. Don’t Forget These Too! Tool   URL   BI  Tools   www.origamilogic.com   www.ubervu.com   Customer  Intelligence   www.kissmetrics.com   www.crazyegg.com   Influencer  Discovery     www.traackr.com   www.getliPlebird.com   www.peerindex.com   www.buzzsumo.com   www.keyhole.co   www.kred.com   Content  Performance   www.gshiflabs.com  
  • 60. Christopher Hart! Head of Enterprise, US! ! E-mail: chris.hart@linkdex.com! ! Twitter: @chris_hart! ! LinkdedIn: linkedin.com/in/christopherhart! Contact Info!