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Hyder_Consulting_CSR_Report_2014

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1 Hyder Consulting PLC Annual Report 2014
Hyder Consulting PLC
CSR Report 2014
Introduction from Ivor Catto
We are serious about Corporate Social Responsibility
(CSR) and carefully consider the effect ...
Our Corporate Social Responsibility Policy
Our vision is to be the next evolution in engineering
consultancy. To achieve t...
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Hyder_Consulting_CSR_Report_2014

  1. 1. 1 Hyder Consulting PLC Annual Report 2014 Hyder Consulting PLC CSR Report 2014
  2. 2. Introduction from Ivor Catto We are serious about Corporate Social Responsibility (CSR) and carefully consider the effect our work has on a wide range of stakeholders including staff, clients, suppliers, partners and investors. Our overarching CSR goal is to assist the wider communities in which we work, helping to meet social, economic and environmental needs. We use our skills and knowledge to help communities become better places in which to live. Recognition for Hyder’s Environment, Social and Governance (ESG) practices We have maintained our rating in the FTSE4Good Index. In addition, we undertook benchmarking based on three key “pillars” covering environment, social and governance and were placed third among our peers in both score and ranking. Our score of 92% means we hold a strong position compared to our peer group, outperforming all the averages in overall score and ranking. Charities One of our principal CSR objectives is to encourage our people to donate their time, expertise and practical assistance for charitable work. We supported seven charities this year and are proud of the significant difference our employees have made in assisting these causes. The main charities we supported with both time and donations were: • Australia: Engineering Aid Australia • Germany: Ingenieure ohne Grenzen • Asia: Sowers International, and Habitat for Humanity • India: Cheshire Homes • Middle East: The Philippine Community Fund (Tondo School) • Philippines: The Philippine Community Fund (Tondo School) • UK: WaterAid Creating the environment for people to realise their full potential is one of our core values. We employ motivated and dynamic people who have a passion to share responsibility for our performance and deliver tailored solutions that benefit and improve the quality of life in the communities in which we operate. Achievements Early in the year two natural flooding disasters affected the homes and lives of colleagues in the Philippines and Germany. Following on from these events, this year staff raised £68,876, in addition to the company’s corporate donation of £58,000, for charities and communities in and around the regions in which we operate. They also devoted more than 5,300 hours of their time by providing expertise and skills to charities and other worthwhile causes. Thanks to the generosity of staff and our corporate pledge, the final total raised in the year was £126,876. Together with the executive board I am very proud to represent such dedicated, proactive and charitable staff. Corporate Partner Award Winner 2014 Young Epilepsy, one of several local charities supported by UK staff, hosted its second annual Champions Awards in 2014. We were nominated in two categories: the Enterprising Employer award, and the Corporate Partner award, winning the latter. According to Young Epilepsy, the Corporate Partner award celebrates the fact that we have not only been engaged in fundraising efforts, but have also taken a “multi-faceted, passionate and dedicated approach to making a difference to the lives of all children and young people with epilepsy across the UK”. The following report outlines our combined commitment to CSR, highlights some of the many achievements in the year, and sets out our objectives for the year ahead. Ivor Catto Chief Executive 11 June 2014 Strategic Report Corporate Social Responsibility Hyder Consulting PLC CSR Report 2014 2
  3. 3. Our Corporate Social Responsibility Policy Our vision is to be the next evolution in engineering consultancy. To achieve this, it is imperative that we run our business in an ethical and responsible manner applying the principles of sustainability to all our business operations. Our clients From our advisory and design work, through to the management of major projects, we strive to create innovative solutions for our clients that also achieve environmental, social and economic benefits for society. Our people We aim to be an employer of choice in our industry by embracing diversity and fostering an inclusive and collaborative learning culture. The group’s health and safety policy reinforces our commitment in this area and demonstrates that we hold people’s wellbeing of paramount importance. Our suppliers and partners We collaborate with our suppliers, treat them fairly and, where appropriate, support them in developing their own practices around social responsibility. Our investors We offer investors an opportunity for responsible investment, founded on our ethical approach to doing business. Local communities We support our people’s enthusiasm for helping local communities and contributing their expertise to charitable work, and educational and community programmes (such as supporting clean water and sanitation initiatives). Professional communities We are keen to promote staff involvement and participation in professional institutions and bodies. We play an active role in nurturing and implementing best practice and facilitating knowledge-sharing in all our technical fields. The environment We work to minimise the environmental impact of our operations and those of the projects in which we are involved. We continuously aim for more efficient use of resources (such as energy), to help reduce greenhouse gas emissions and mitigate climate change. The board of Hyder Consulting PLC is responsible for communicating this policy, approving the actions required, ensuring the necessary resources are made available, and reviewing progress. History steeped in sustainable design CSR is part of our broad commitment towards responsible business practices. Our sustainability principles align with our commitment to maintain systems that ensure the health and safety of staff and implement sound environmental practices within the communities in which we work. This commitment is deeply embedded in our values, culture, policies and in the practices of the company. Our rich heritage is testimony to our experience, ability to evolve, and innovate to meet the needs of our clients and the communities which we serve. From the very first Hyder group business – John Taylor & Sons (established in 1785) specialising in water engineering and public health – to Hyder today, we continue to design and supervise innovative and ground-breaking projects around the world in response to the changing environment. Quick facts • We participate in an independent benchmarking study based on three key ‘pillars’ covering environment, social and governance (ESG). • Hyder is rated as having ‘Good overall performance’ in the EIRIS ESG benchmark research. We hold third place in the overall score ranking among our peers. • A score of 92% means we hold a strong position in the overall sector analysis, outperforming all the averages in overall score and ranking. • Hyder supported seven charities, donating £58,000 in 2013-14. • £126,876 – total donations (including £68,876 raised by employees) raised in 2013-14. • Over 5,300 employee man hours were volunteered to charitable and other worthwhile causes. • A partner of the Philippine Community Fund (PCF) for over eight years. • Seven awards received in recognition of our sustainable or environmental activities in 2013-14. Strategic Report Corporate Social Responsibility continued 3 Hyder Consulting CSR Report 2014
  4. 4. Our environmental performance Responsible investment Our commitment, as an ethical business, to promoting sustainability principles and corporate responsibility is high on the company agenda. We undertake independent annual benchmarking related to our environmental, social and governance (ESG) performance. The research undertaken by the Ethical Investment Research Service (EIRIS) is based on transparent and comprehensive research methodology which is certified according to external industry quality standards and supports responsible investment. The report and company profile provide a consistent framework with clear indicators enabling us to assess our methods and progress against previous years’ objectives. Over the course of the year, we also undertake additional benchmarking and seek independent advice to ensure we effectively manage our ESG profile, CSR performance and improve our activities by implementing recommendations across the group. Compared to the data gathered for 3,000 of the world’s largest listed companies across more than 250 ESG performance indicators, we perform consistently scoring in the top percentile. Our performance against the ESG benchmark Our most recent benchmarking report (2013) and score analysis reveals that we have maintained “Good overall performance” rating, scoring 92% in our service’s “super sector”. This score also places us in the top quartile in every comparison group based on overall score. Hyder was third among our peers in both score and ranking. We hold a strong position against all comparison groups, outperforming all the averages in overall score and ranking. The comparison group is split in levels by: • Assessed Universe • Global Sector • Regional Sector • National Companies • Custom Peer Group We performed best within the Environmental Management category with a score of 99%. We are one of two companies among our global, regional, and custom “super sector” peers, to be placed in the 99th percentile for the environmental pillar. Key areas of strength and positive features include: Good overall performance • Score 92/100 • Placed in the top quartile against all comparison groups • Outperformed all comparison group averages in overall score as well as pillar scores Leader in the sector group • In the top 22% of support services • In the top 35% of small European companies • In the top 6% of companies in the UK Excellent performance on the environmental pillar • Hyder scored the maximum of four in three out of four dimensions. Key areas for further development include: • Improving our reporting around the social pillar, such as providing more evidence in governance (score 77%) and Human Rights (score 80%). Recommendations The data provided and subsequent analysis of our performance is the first step in the process of creating an engagement strategy to further improve our CSR impact. Our engagement strategy therefore looks at: • the indicators (by theme) for each pillar to identify what needs to be done and specific recommendations that will improve our activities; and • prioritising areas where we can create the greatest improvement. The improvement areas we have identified apply across the social (human rights and employment) themes and governance pillars (corporate governance, and bribery and corruption). We have targeted specific areas to improve during the coming year, and have already implemented the following actions: • Reviewed and updated our equal opportunities policies. • In addition to mandatory training on induction for all new staff on our Ethical Business Code, we have developed an online refresher training course on anti- bribery and corruption for all staff across the group. Hyder Consulting PLC CSR Report 2014 4
  5. 5. Tracking our environmental performance To ensure compliance with green house gas (GHG) reporting protocol, as laid down within the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013, we have introduced into our report GHG reporting, to communicate and include specific measures about the environmental performance of our organisation. We aim to demonstrate the benefits of lower energy and resource costs, gain a better understanding of the businesses’ exposure to the risks of climate change, and display leadership in the area to help strengthen our “green credentials” in the marketplace. We publish our corporate approach to social, environmental and economic considerations as part of our objective to ensure consistency with the industry standards and to communicate our accountability to internal and external stakeholders. This year we are reporting to scope 1 (direct) and scope 2 (indirect) GHG emissions. In scope 1, our data represents fuel consumed by our offices and company vehicles, and scope 2 represents purchased energy including electricity, heating and steam. This provides more insightful data in comparison to last year where we combined reporting of purchased fuel and electricity. Reporting GHG data – year ended 31 March 2014 Region Tonnes CO2 Tonnes CO2 / person Scope 1 – Direct emissions Asia – – These are the emissions from sources that are directly owned or controlled by Hyder and include office boilers and company vehicles. Australia 37.07 0.06 Germany 528.82 1.36 Middle East 14.95 0.01 UK 615.04 0.49 Total 1,195.88 0.29 Scope 2 – Indirect emissions Asia 289.75 0.74 These emissions result from our day to day activities but occur at sources not owned by Hyder and include purchased electricity. Australia 750.84 1.15 Germany 221.17 0.57 Middle East 961.05 0.65 UK 958.50 0.76 Total 3,181.31 0.76 Total – Scope 1 and 2 Asia 289.75 0.74 The total of our scope 1 and 2 emissions sets the benchmark against which future years will be monitored. In particular, as we continue to grow, we will utilise our tCO2 /person factor as a measure of our success to reduce our carbon emissions. Australia 787.91 1.21 Germany 749.99 1.93 Middle East 976.00 0.66 UK 1,573.54 1.24 Total 4,377.19 1.05 Notes: Basis for calculations Headcount is the average rolling headcount number for the reporting period (1 April 2013 to 31 March 2014). Strategic Report Corporate Social Responsibility continued 5 Hyder Consulting CSR Report 2014
  6. 6. Total GHG emissions by region tonnes CO2 ■ UK 1,573.54 ■ Middle East 965.14 ■ Germany 749.99 ■ Australia 787.91 ■ Asia 289.75 Energy use This is the first time we have recorded our energy usage in line with the GHG protocols. Scope 1 (direct) and scope 2 (indirect) energy use includes the fuel consumption (natural gas, petrol/diesel and also purchased electricity, heat and steam) for all Hyder offices. We have undertaken to ensure compliance with GHG reporting protocols, as laid down within the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013; hence the data is not directly comparable with that from last year. Our electricity and gas data have mainly been sourced directly from utility bills. Actual consumption has been included where possible. However, due to reporting timeframes, most of the March data is extrapolated on the basis of “average consumption” of the actual data over the course of the year. Whilst we have changed our reporting framework from the previous year in order to demonstrate the comparison of energy use year on year, we have set out in the table below our emission data in the format of the previous year. This shows that we have met our objective to reduce our tCO2 /person from last year relative to energy use. 2014 (current year) 2013 (last year) Region tCO2 tCO2/ Person tCO2 tCO2 / Person Asia 289.7 0.74 289.9 0.66 Australia 750.8 1.15 724.7 1.26 Germany 309.4 0.80 267.8 0.72 Middle East 950.2 0.64 1,007.2 0.81 UK 1,073.6 0.85 737.6 0.79 Total 3,373.7 0.84 3,027.2 0.85 Hyder donated elephant pumps to two African communities through the charity AquAid Hyder Consulting PLC CSR Report 2014 6
  7. 7. Our performance in the year ahead We will be utilising our data to pinpoint offices that have higher energy usage. This will provide information that can help us work to reduce emissions. We will measure our success by seeking to achieve a lower tCO2 /person factor than the previous year. How we calculated our figures Australia Electricity consumption has been recorded for each office. Data is based upon quarterly electricity bills for all offices up until January 2014 (except Brisbane, Morningside, North Sydney and Southport offices where the January to March data has been extrapolated on the basis of “average consumption” from April 2013 to December 2013). Asia Electricity data has been recorded, with the exception of March 2014 which has been extrapolated on the basis of “average consumption” from April 2013 to February 2014. This region does not own or run company cars hence no other fuel data has been recorded. Germany Electricity and gas consumption for a number of offices are based on the annual utility bills with differing bill periods that have been taken to represent the reporting year. Halle and Berlin offices receive monthly electricity bills, with consumption recorded. Berlin, Dresden and Frankfurt offices are connected to a district heating network and hence have been reported under scope 2. All the others report natural gas consumption under scope 1. The majority of scope 1 emissions are from vehicle fleet emission (402 tCO2 ). Offices connected to District Heating Networks use less kWh than those that operate their own boiler systems. Middle East Electricity consumption has been recorded for all offices to January 2014, with February and March 2014 extrapolated on an “average consumption” basis from April 2013 to January 2014 consumption. For two offices where data for the full year were unavailable, estimates have been included based on offices within the region operating at a similar size. Energy use for Abu Dhabi has been extrapolated based on three months’ data. UK Electricity, natural gas and fuel consumption have been recorded for all offices to January 2014, with February and March 2014 extrapolated on an “average consumption” basis from April 2013 to January 2014 consumption. Employee growth in the region has increased by 12% in the period 1 April 2013 – 31 March 2014. Emissions conversion factors 1. UK and Global Electricity factors have been taken from the following sources: a. DEFRA & DECC, “UK Government Conversion Factor for Company Reporting”, Version 1.0, Valid until: 31/05/2014 b. International Energy Agency (IEA), “CO2 emissions from Fuel Combustion”, published 2012, Electricity CO2 emissions updated in March 2013. 2. Natural Gas Emissions factor has been taken from source ‘a’ as listed above. 3. Owned Transport Petrol Diesel emissions factors have been taken from source ‘a’ as listed above. Strategic Report Corporate Social Responsibility continued Tondo school, Big Give campaign 2013 Sowers International, China 7 Hyder Consulting CSR Report 2014
  8. 8. Safety culture at Hyder We are committed to the highest standards of health and safety for staff, clients and stakeholders. Across our operations, we are proud of the number of achievements that demonstrate this commitment: • In the UK we won the President’s Award from the Royal Society for the Prevention of Accidents for our commitment to occupational health and safety over a ten year period. • BS OHSAS 18001 certification was attained in Perth, Australia, in August 2013 and Hong Kong in January 2014. All our principal offices have now achieved this standard, and we will focus attention on recently established offices and acquisitions in the coming year. • In the Middle East, a site safety handbook was developed to combine good practice and the various national legislative and client specific requirements. We also continue to play an active part in the Consultants, Health and Safety Forum which is dedicated to sharing good practice across similar organisations. We are currently trialling Red, Amber and Green lists produced by the Health and Safety Forum as a tool to help designers eliminate or reduce risk and we will develop a video to train our designers on how to achieve these reductions. While our accident rates remain low (as outlined in the table below), the culture of vigilance around health and safety continues to be of importance and is promoted throughout the group: Injury Rate (IR) Lost Day Rate (LDR) No. of incidents Asia – – – Australia 295 1.5 1 Germany – – – Middle East – – – UK 285 8.2 2 Notes: Basis for calculations IR = No. of incidents x 200,000/number of staff and LDR = number of lost days x 200,000/number of hours worked (days are work days, factor of 200,000 used to derive injury rate). Refer to company overview for total workforce breakdown by region. The above figures do not include minor injuries. Hyder Consulting PLC CSR Report 2014 8
  9. 9. Strategic Report Corporate Social Responsibility continued Our commitment to stakeholders Governance Sustainability and issues related to the environment are included on the agenda at management and executive board (EB) meetings. Critical issues and progress are regularly communicated to staff, supported by articles in internal newsletters, on the corporate intranet and on posters in communal office areas. Misti Melville, Group Human Resources and Communications Director, is our CSR representative on the EB, taking responsibility for reporting on Hyder’s performance and coordinating the agenda at a regional and group level in order to achieve a consistent approach to sustainability across the company. Misti is supported by the group communications manager, who is responsible for the day to day management of our CSR strategy, programme and engagement. A senior sustainability consultant from Hyder’s UK business was appointed to the team to provide technical advice on sustainability, energy and emissions for the group. A team of regional environmental management advisors (REMAs) and regional CSR representatives encourage best practice in sustainability in their region, and share their knowledge and initiatives across the group. Sustainability and preserving the environment Sustainability is an increasingly important issue for many clients who require a greater appreciation and consideration of sustainable issues and data to help them make better informed investment and risk management decisions. Sustainability in design is not about specialist ‘optional extras’; it is the use of our skills and innovation to create good quality designs which make the best use of resources and add value over the life of a project. Through our projects, wherever possible, we aim to help our clients contribute to their communities from a social and economic perspective, with the aim of preserving or improving the environment. Working to preserve the environment – Sharing our expertise National Grid, UK Hyder UK worked with National Grid on designing a proportionate Environmental Impact Assessment template drawing on our work being carried out for the Highways Agency. DomRömer, Frankfurt, Germany An engineering study of the thermal building physics and design of technology for the new construction of the Dom-Römer-Areal in Frankfurt am Main. Ropes Crossing, NSW, AustraliaThe GRIM Challenge, Young Epilepsy, UK 9 Hyder Consulting CSR Report 2014
  10. 10. The Disposal Options Modelling (DOM) Tool, New South Wales, Australia Seven councils within the New South Wales Northern Rivers Regional Organisation of Councils engaged Hyder’s industry-leading Waste and Resource Management team to identify big picture resource sharing opportunities and answer the question: “Can we and should we collaborate on waste issues?” Our experts developed a bespoke modelling tool – the Disposal Options Modelling (DOM) Tool – that facilitated quick comparison and identified opportunities to halve regional disposal costs while providing significant social and environmental benefits. The “Zoo”, Halle, Germany A concept focusing on energy efficiency with the programme including: economic feasibility studies of the mountain terraces; energy concept technical due diligence; and regenerative energy concept. Great crested newt training, Stroud, UK A training course for ecologists from Stroud Valleys Project and Hyder ecologists who: a) wanted to learn about the ecology of great crested newts and other British amphibians, appropriate survey techniques, the relevant legislation that protects great crested newts, licensing issues, impact assessment and mitigation; and b) wanted to gain experience in the practical aspects of survey techniques, in order to apply for a great crested newt survey licence. Held at Wycliffe College, and Stonehouse newt ponds, with a mix of lectures and field work. Dr. Frank secondary school, Saxony-Anhalt, Germany A conceptual programme using power plant techniques in schools. A special “tangible technique” room will be a visible-all-round transparent “energy cell”. The project is in collaboration with the Anhalt University of Applied Sciences. BSR biogas facility, West Ruhleben, Germany Every year, 4.5 million m³ of biomethane is produced from 60,000 tonnes of organic waste. The biogas is upgraded to natural gas quality, fed into the gas grid and used by 150 of Berlin’s refuse collectors. Thanks to a new biogas facility, these refuse collection trucks are now driving soot-free and more quietly through the capital. According to BSR, 2.5 million litres of diesel can be saved annually using this method. The liquid and solid ferment created are used agriculturally. Young Epilepsy pond project, Surrey, UK We provided ecological advice (including dredging and jetty construction) on behalf of Young Epilepsy (the UK region’s local charity) relating to pond wildlife management on their site in Lingfield, Surrey. They are particularly interested in how they can best manage their pond for the conservation of wildlife. Public Transport System Integration Planning Study for Urumqi, China Urumqi, the metropolis city of the Xingjiang province in China, is also a core city of the western area in China. We are carrying out research with funding from the Global Environment Fund (GEF) through the China-GEF-World Bank Urban Transport Partnership Project on the integration of the Urumqi Public Transport system. The research will identify an appropriate development strategy for the integrated Public Transport System in order to build up a framework for assessing the performance of the Public Transport system. The research will help improve the level of service and attract more people to use public transport. Recent awards received 2013-14 Whitechapel Station – Building Research Establishment Environmental Assessment Method (BREEAM) ‘Excellent’ 2013 Little Hulton Project – Hyder/Regenesis Best In-Situ Treatment and Best Project Closure/Verification Process Brownfield Briefing Awards 2013 West Hampstead Thameslink Station Civic Trust Award 2013 Crossrail Project (JV with CH2M Hill and Arcadis) Crossrail Collaboration Award 2013 Northern Rivers Waste project – NSW Northern Rivers Regional Organisation of Councils Consult Australia – Collaboration 2013 The President’s Award – Commitment to Occupational Health and Safety over a ten year period Royal Society for the Prevention of Accidents 2013 Hyder UK Corporate Partner Award Young Epilepsy 2014 Hyder Consulting PLC CSR Report 2014 10
  11. 11. Sharing knowledge in our communities Intern placements for female students, Saudi Arabia We are working in partnership with Dar Al-Hekma (women’s) College in Saudi Arabia. Established in September 1999, Dar Al-Hekma College is a private, non-profit institution of higher education for women in Jeddah, Saudi Arabia. Classes are taught in English and the college has full approval from the Saudi Ministry of Higher Education. We offer intern placements for students across our international offices in accordance with the requirements of the college’s specifications, providing students with access to engineering, design and business systems processes across a range of technical disciplines, to meet students training requirements in specific areas such as programming, site and environmental analysis, and schematic design, amongst many others. Engineering Team Challenge, UK Over the last year, we partnered with the Institution of Civil Engineers (ICE) to organise an “Engineering Team Challenge” event. The team ran a challenge for 500+ year 9 pupils (14-15 year olds) to inspire them to consider a future career in engineering. Strategic Report Corporate Social Responsibility continued Web-based supplier management portal, UK We encourage our suppliers to be sustainable in every area of their business and have introduced an online supplier management system to improve the management of approved suppliers and identify and procure appropriate resources to enable us to meet or exceed client expectations. Mechanisms to ensure suppliers understand Hyder’s systems and processes and have the appropriate licenses and certifications can be managed more effectively online. Wellbeing by Design, Australia The Wellbeing by Design Program aims to create a positive and fulfilling work environment for staff, embedding a safety culture to ultimately ensure we deliver safe design to clients. The region launched its 2014 Wellbeing Program offering staff access to benefits and activities that encourage a healthier and engaged workforce. The Wellbeing Program is just one component of the wider Wellbeing by Design safety initiative, which was originally launched by the region in 2010. The region is seeing some tangible benefits for the business including a reduction in absence/sickness rates among staff which helps to improve our profitability. ICE Engineering Team challenge 11 Hyder Consulting CSR Report 2014
  12. 12. Partnering with our clients An important objective of our work is to contribute to the realisation of long term environmental, social and economic benefits for our clients and their communities, and to effectively incorporate sustainable practices into our activities. Using up to date technology, we invest in systems that help us minimise the carbon footprint of our travel activities and maximise the savings we can achieve. We use the latest building information modelling (BIM) software, for example, to share drawings and plans around the globe in real time during conference calls. We aim to contribute to the long term environmental, social and economic benefits for clients and their communities: the Ethical Business Code and Sustainability Policies referred to earlier in this report are all examples of this approach. Supporting our people We believe in investing in the careers of all staff, supporting their professional development and career aspirations, encouraging them to work closely with the communities in which we operate. The Investors in People (IIP) accreditation is an independent benchmarking which measures how businesses support and develop their staff against ten core standards. Our design excellence centre in Manila has recently been awarded the status of an “Investor in People” accredited company, becoming only one of 25 companies in the Philippines to have achieved this accreditation and the first engineering company to be accredited in the Philippines. Working with our suppliers We aim to maintain sustainable economic, environmental and social practices in every aspect of our work, and encourage suppliers to do the same. Through our procurement policy, we actively manage the environmental and social consequences of our operations. We undertake responsible procurement and, where possible, use suppliers based within the country of operation, thereby helping to contribute to the local economy and community. Those involved in purchasing and supply management ensure that our purchasing activities are economically effective, in addition to being ethically, environmentally and socially responsible. Committing to our investors We are committed to the highest levels of ethical behaviour. Our Ethical Business Code exists in English, German, Arabic, Chinese, Hindi and Vietnamese, to ensure a clear understanding of our policy throughout our diverse population. We provide training and testing for new staff and an online refresher course for existing staff, to highlight the importance of ethics in all aspects of our operations. All staff are required to have a good understanding of three key codes: Ethical Business, Code of Conduct and Whistleblowing. While we recognise that there are differences between regions in terms of legislation as well as local customs and values, all staff are expected to meet strict guidelines around business ethics and conduct. Partnering with our charities Supporting our communities and helping to end child labour – Tondo School, Manila In 2007 we began a partnership with the Philippine Community Fund (PCF) to design a school using recycled shipping containers for the children of the Smokey Mountain rubbish dump in Manila. This unique and innovative design is now more than a school: it has become a true example of sustainability by providing the children and their families with food and healthcare, as well as offering employment opportunities for the parents. The relationship Hyder has developed with PCF over the last eight years, has seen our employees adopt the welfare of the students and their families as their own. Our support goes beyond a financial donation. Tondo school provides a high standard of education for the children, breakfast and lunch with nutritional supplements, regular medical checks and medical care for the children and their families, school uniforms and shoes, and transport to and from school. The charity also has a commercial aspect to it; in order to sustain the running costs of the school, the local community is offered employment making jewellery and accessories. • PCF (Tondo School) and the Big Give campaign 2013 We have helped the PCF make the most of the UK’s “Big Give” scheme (the Reed Foundation’s match funding website) over the last three years. Our £10,000 pledge in 2013 contributed to PCF reaching its pledge total of £42,000. Hyder Consulting PLC CSR Report 2014 12
  13. 13. • Tondo 12 Days of Giving Campaign A group-wide “12 Days of Giving” campaign in December 2013 to support the children of the Tondo School in Manila and their families encouraged staff to donate much needed items over a 12 day period before Christmas. Staff across the group donated items from a special request list compiled by PCF as the items most sought after by the families PCF supports. • Hyder Market Day at Tondo School In the New Year all items collected from the 12 Days campaign were shipped to PCF in Manila and a Hyder “Market Day” event was held for the students at Tondo School. The students had the opportunity to exchange their credits (“Tondo Dollars” earned through good attendance rates and academic achievement) for much sought after items for themselves and their families on the Market Day. • Drawing up design concepts for a new PCF factory Following the application of sealant on the concrete roof of Tondo School last year, our Manila design excellence centre prepared the designs for a new standalone factory to be used for manufacturing recycled products for sale. The design of the three storey extension was as follows: − Ground Floor: office, display area, work area, storage, toilet facilities − Second Floor: work area − Third Floor: accommodation rooms The plans are currently at the concept stage; Jane Walker, founder of PCF, hopes to have funding in place next year to commence construction. Strategic Report Corporate Social Responsibility continued Tondo Dump, the Philippines The Tondo School Market Day, the Philippines 13 Hyder Consulting CSR Report 2014
  14. 14. Performance against our 2013-14 targets Partnering with our charities This is our fourth year of formally reporting our CSR performance and we have achieved the majority of targets we set for the year. Our employees have fully supported the CSR mandate and our partner charities. In the last year, we have donated £58,000 directly to our seven nominated charities. More than 5,300 hours of time have been donated to charitable work, as well as an additional £68,876 raised by our staff and provided to charities and communities in and around the regions in which we operate. As part of our CSR objective of donating time and expertise to charitable work, we have supported and encouraged our people to provide practical assistance to these and a number of other charities: Engineering Aid Australia Hyder Australia supports Engineering Aid Australia, a charitable organisation whose principal aim is to encourage indigenous Australian secondary school students going into years 11 and 12 to consider a career as a professional engineer. We co-sponsored the Indigenous Australian Engineering Summer School BridgeClimb Sydney in January 2014. A total of 26 students from across Australia undertook the Sydney Harbour Bridge Climb. Sowers International – China Education is a powerful tool in helping the poor become more self-reliant and we have supported the development of educational facilities for poverty-stricken areas in China. Through various programmes, Sowers International supports and plans the reconstruction of school buildings and provides education subsidies and teacher training. Over 3,000 runners participated in this year’s challenging 12 Hours Charity Marathon (3 November 2013). The day was a great success with contributions from 24 energetic Hyder runners who won the “Corporate Participation” Bronze Award after challenging their physical abilities in the 12 km, 26 km and 42 km marathon. They raised a total of £3,200. Habitat for Humanity – China In April 2013, four staff members embarked on a journey to rural villages in Guangdong Province to participate in “Youth BUILD”, an annual event organised by Habitat for Humanity. In October 2013, eight staff members also participated in the “Yunnan Ganhaizi Build 2013” event to help build new homes for the village situated amidst mountains and around 3.5 hours of travel time from the north of capital of the Yunnan Province in China. The volunteer team took part in the house building works, such as brick laying, hand mixing mortar and moving construction materials. In addition, the team got the chance to live with homestay families during the trip to experience daily life in a local village. Ingenieure ohne Grenzen (Engineers without Borders) – Germany Ingenieure ohne Grenzen (or Engineers Without Borders) helps through knowledge transfer schemes to other charities as well as the local implementation of specific aid projects. Ingenieure ohne Grenzen was able to fund a project to ensure continuous clean water supply for a village in Tanzania with the donation from Hyder Germany. Cheshire Homes for physically disabled women and girls – India Cheshire Homes (a member of the Leonard Cheshire Disability Global Alliance) provides care for disabled girls and women from the poorer sections of society. Our donation to the charity has enabled Cheshire Homes to purchase £3,000 worth of disability equipment for its residents. Our Indian offices also donated office computer monitors during the office refurbishment in 2013. Sowers Action 12 Hours Challenge, China Cheshire Homes For Physically Disabled Women and Girls, India Hyder Consulting PLC CSR Report 2014 14
  15. 15. Strategic Report Corporate Social Responsibility continued The Philippine Community Fund (Tondo School) – Middle East In the Middle East, we donated £6,000 to PCF (Tondo School) in addition to the group donation. The funds are ring fenced for education and directly contribute towards the running costs of the Hyder funded school arts club. WaterAid UK We have supported WaterAid (in Australia and the UK) for over five years now. In addition to our corporate donation of £6,000, we have always successfully raised further donations through our staff fundraising activities. This year various members of staff in the UK raised money through innovative awareness campaigns such as the “New Year, New You” campaign, “Dry January” and World Toilet Day. Staff involvement with other charities Partnerships between Hyder and various charities that our staff have personal commitments to, such as Young Epilepsy, have gone from strength to strength over the course of the year, and our people are engaged and supportive. These are just some of their voluntary activities: • Mother Teresa’s Orphanage: Christmas gift giving day for the children inspired employees to donate gifts for every single child. Four employees personally spent time at the orphanage (Manila) and handed out the gifts. • Young Epilepsy: – Ecology survey – Road/traffic awareness sessions (to support students in their travel training) – Structural advice (to facilitate overhead tracking for non-weight bearing students). • Dubai Cares Walk for Education 2014: Hyder’s marketing and proposal team, along with their families and friends, completed the 3 km Walk for Education in Dubai with 8,000 other participants. The walk highlighted the significance of quality primary education in developing countries. • GRIM Challenge: 15 UK employees braced themselves to take part in the GRIM Challenge raising a combined total of £1,846. The 8 mile course took place on the Army vehicle testing track in Aldershot, Hampshire. The army style adventure was undertaken for a great cause – Young Epilepsy. The money will contribute to the charity’s efforts in creating a better future for young people with epilepsy and associated conditions. • Dubai Marathon: On 24 January 2014, Michael Brown in Dubai took part in the Standard Chartered Dubai Marathon to raise money for the British Red Cross Society’s Philippine appeal in the aftermath of Typhoon Haiyan (Yolanda). • Manila Red Cross: In November 2013 our Manila-based HR team made a team trip to the local supermarket to purchase food, water and rice for those affected by Typhoon Yolanda. Through the very kind donations of our staff we were able to purchase 70 x 50 kilo sacks of rice, 2,000+ tins of canned food and over 100 boxes of hygiene products. The goods were delivered to the Red Cross West Rizal Branch for delivery to those in need. • Donation to the Springboard Foundation: Several members of staff clubbed together to make a donation (£1,350) to the Springboard Foundation, one of the relief organisations charged with getting food and clothing to the smaller islands affected by the typhoon. • Sponsored bike ride: Hyder Manila staff members Lloyd Jenkins and Dr Richard Bush cycled 160 km to raise money for the victims of typhoon Yolanda (through the Philippines Red Cross), on 23 November. They raised just under £2,700. • “Think Green and Act Green”: Staff involvement in a “Community Green Day Challenge” in Hong Kong. • “Movember”: A hairy but successful month for growing moustaches and raising money for men’s health programmes. • Several other charity cycles, walkathons, marathons, endurance challenges, quizzes and bake offs, even corporate sponsorship for an Olympic hopeful employee. Mother Teresa’s Orphanage, the Philippines 15 Hyder Consulting CSR Report 2014
  16. 16. CSR objectives for 2014-15 1. Supporting charities We will support the following seven charities with corporate donations totalling £58,000. We will also continue to promote to our staff direct involvement with charity-related projects. Region Charity Asia Sowers International Habitat for Humanity Australia Engineering Aid Australia Middle East The Philippine Community Fund (Tondo School) Germany Die Arche – “The ARK” UK Alzheimer’s Research Philippines The Philippine Community Fund (Tondo School) India Cheshire Homes • Our objective remains to enhance our people’s engagement with charities through their direct involvement, offering a minimum of one hour per person working directly with charities. • We will continue to generate and implement additional ideas to support the charities and partners via our CSR forum and the knowledge transfer hub. • We will further promote CSR activities and support for our chosen charities through our CSR network and business forum, with an opportunity to measure staff response and business initiatives. 2. Safety culture With several successful safety campaigns rolled out in the regions in 2013-14, we carry forward our aim: • To promote a culture of vigilance around the safety of all staff, clients and other stakeholders and communicate this throughout the group with education and programmes to heighten awareness. • To continuously review and embed improvement through practices and supporting policies. • To support our recently established offices and acquisitions to attain BS OHSAS 18001. 3. Improving environmental performance We will maintain the following objectives with the introduction of the GHG reporting protocol: • To continue to reduce our carbon footprint through the “carbon profile” of our vehicle fleet in each region, with the improvements being phased in as car leases are renewed. • To reduce our carbon emission by headcount through pinpointing offices that have higher energy usage and help put in place strategies to reduce emissions. • To work with the regional environmental management advisors (REMAs) to set and monitor specific targets for environmental performance. • For REMAs to highlight areas for improvement in their region and share best practice across the group. • To continue to review and refresh our existing Approved Supplier Database (ASD), and encourage supply chain risk assessment processes, which will improve our ability to demonstrate knowledge and expertise and provide performance feedback to our suppliers. • To empower staff to suggest, support and, where appropriate, implement sustainable practices across all our regions. • To undertake industry benchmarking assessments during 2014-15 in order to monitor and continuously improve our ESG performance. 4. Improving performance against index benchmarking Based on our recent benchmarking report and analysis, we are setting a number of objectives for the year ahead to build on the achievements generated over the past year. • We will continue to monitor Hyder’s policies relating to age, sexual orientation, gender, disability and religion. Our executive board member, Misti Melville, will be responsible for this activity. 5. Maintaining and sharing best practice • To implement a staff feedback survey, analyse the results and highlight opportunities for knowledge-sharing and improvements. • To encourage knowledge-sharing with our charity partners and stakeholders utilising the Knowledge Transfer Hub and Hyder Heartbeat. • To increase awareness of child labour by continuing to offer partners and clients the opportunity to learn about and donate to the Tondo School charity. • To utilise our website to provide examples of Hyder’s capacity to deliver safe and sustainable design that demonstrates why clients can have confidence in our ability to provide better solutions. Hyder Consulting PLC CSR Report 2014 16
  17. 17. Our performance against 2013-14 objectives Last year’s CSR objectives Targets met Supporting charities: Donating to and supporting our nominated charities. Y Enhancing our people’s engagement with charities through direct involvement with a minimum of one hour per person working directly with charities. Y Generating and implementing additional ideas to support the charities and partners via our CSR forum and the knowledge transfer hub. Y Further promotion of CSR activities and support for our chosen charities through our CSR network and business forum, with an opportunity to measure staff response and business initiatives. Y Safety culture: Promoting a culture of vigilance in the safety of all staff, clients and other stakeholders and communicating this throughout the group with education and programmes for heightened awareness. Y Continuously reviewing and embedding improvement through practices and supporting policies. Y Improving environmental performance: Reducing our carbon footprint per person (including the “carbon profile” of our vehicle fleet). Y Working with the regional environmental management advisors (REMAs) to set specific targets for environmental performance. Y For REMAs to highlight areas for improvement in their region and share best practice across the group. Y Reviewing our existing Approved Supplier Database (ASD), and encouraging supply chain risk assessment processes, which improve our ability to demonstrate knowledge and expertise and provide performance feedback to our suppliers. In progress Empowering staff to suggest, support and, where appropriate, implement sustainable practices across all our regions. Y Improving performance against index benchmarking: Updating, where relevant, our Human Rights Policy and communicating changes to all staff across Hyder. In progress Refreshing our Ethical Business Code training. Y Reinforcing our Equal Opportunities Policy and diversity programmes to encourage more women into technical roles across Hyder, which should ultimately lead to a higher proportion of female staff in management positions in the company. Y Monitoring Hyder’s policies relating to age, sexual orientation and religion. Y Complying with industry sustainability reporting standards in our CSR reporting through the Global Reporting Initiative (GRI). Note: this audit objective has been replaced with a focus on industry benchmarking. Replaced Maintaining and sharing best practice: Implementing an annual feedback survey in order to highlight opportunities for knowledge-sharing and improvements. In progress Encouraging knowledge-sharing with our charity partners and stakeholders utilising the Knowledge Transfer Hub and Hyder Heartbeat. In progress Increasing awareness of reducing child labour by continuing to offer partners and clients the opportunity to learn about and donate to the Tondo School charity. Y For more information about CSR at Hyder Consulting, please contact: Misti Melville Group Human Resources and Communications Director, CSR representative on the Hyder Executive Board: misti.melville@hyderconsulting.com Strategic Report Corporate Social Responsibility continued Nana Berchie Group Communications Manager and coordinator of Hyder’s Regional Environmental Advisors: nana.berchie@hyderconsulting.com 17 Hyder Consulting CSR Report 2014

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