2. Introduction from Ivor Catto
We are serious about Corporate Social Responsibility
(CSR) and carefully consider the effect our work has
on a wide range of stakeholders including staff, clients,
suppliers, partners and investors.
Our overarching CSR goal is to assist the wider communities
in which we work, helping to meet social, economic and
environmental needs. We use our skills and knowledge to
help communities become better places in which to live.
Recognition for Hyder’s Environment, Social
and Governance (ESG) practices
We have maintained our rating in the FTSE4Good Index.
In addition, we undertook benchmarking based on three
key “pillars” covering environment, social and governance
and were placed third among our peers in both score and
ranking. Our score of 92% means we hold a strong position
compared to our peer group, outperforming all the averages
in overall score and ranking.
Charities
One of our principal CSR objectives is to encourage our
people to donate their time, expertise and practical
assistance for charitable work. We supported seven charities
this year and are proud of the significant difference our
employees have made in assisting these causes. The main
charities we supported with both time and donations were:
• Australia: Engineering Aid Australia
• Germany: Ingenieure ohne Grenzen
• Asia: Sowers International, and Habitat for Humanity
• India: Cheshire Homes
• Middle East: The Philippine Community Fund
(Tondo School)
• Philippines: The Philippine Community Fund
(Tondo School)
• UK: WaterAid
Creating the environment for people to realise their full
potential is one of our core values. We employ motivated
and dynamic people who have a passion to share
responsibility for our performance and deliver tailored
solutions that benefit and improve the quality of life
in the communities in which we operate.
Achievements
Early in the year two natural flooding disasters affected
the homes and lives of colleagues in the Philippines and
Germany. Following on from these events, this year staff
raised £68,876, in addition to the company’s corporate
donation of £58,000, for charities and communities in and
around the regions in which we operate. They also devoted
more than 5,300 hours of their time by providing expertise
and skills to charities and other worthwhile causes. Thanks
to the generosity of staff and our corporate pledge, the
final total raised in the year was £126,876.
Together with the executive board I am very proud to
represent such dedicated, proactive and charitable staff.
Corporate Partner Award Winner 2014
Young Epilepsy, one of several local charities supported
by UK staff, hosted its second annual Champions Awards
in 2014. We were nominated in two categories: the
Enterprising Employer award, and the Corporate Partner
award, winning the latter. According to Young Epilepsy, the
Corporate Partner award celebrates the fact that we have
not only been engaged in fundraising efforts, but have also
taken a “multi-faceted, passionate and dedicated approach
to making a difference to the lives of all children and young
people with epilepsy across the UK”.
The following report outlines our combined commitment to
CSR, highlights some of the many achievements in the year,
and sets out our objectives for the year ahead.
Ivor Catto
Chief Executive
11 June 2014
Strategic Report
Corporate Social Responsibility
Hyder Consulting PLC CSR Report 2014 2
3. Our Corporate Social Responsibility Policy
Our vision is to be the next evolution in engineering
consultancy. To achieve this, it is imperative that we run our
business in an ethical and responsible manner applying the
principles of sustainability to all our business operations.
Our clients
From our advisory and design work, through to the
management of major projects, we strive to create
innovative solutions for our clients that also achieve
environmental, social and economic benefits for society.
Our people
We aim to be an employer of choice in our industry
by embracing diversity and fostering an inclusive and
collaborative learning culture. The group’s health and
safety policy reinforces our commitment in this area
and demonstrates that we hold people’s wellbeing of
paramount importance.
Our suppliers and partners
We collaborate with our suppliers, treat them fairly and,
where appropriate, support them in developing their own
practices around social responsibility.
Our investors
We offer investors an opportunity for responsible
investment, founded on our ethical approach to doing
business.
Local communities
We support our people’s enthusiasm for helping local
communities and contributing their expertise to charitable
work, and educational and community programmes (such
as supporting clean water and sanitation initiatives).
Professional communities
We are keen to promote staff involvement and participation
in professional institutions and bodies. We play an active
role in nurturing and implementing best practice and
facilitating knowledge-sharing in all our technical fields.
The environment
We work to minimise the environmental impact of our
operations and those of the projects in which we are
involved. We continuously aim for more efficient use
of resources (such as energy), to help reduce greenhouse
gas emissions and mitigate climate change.
The board of Hyder Consulting PLC is responsible for
communicating this policy, approving the actions required,
ensuring the necessary resources are made available,
and reviewing progress.
History steeped in sustainable design
CSR is part of our broad commitment towards responsible
business practices. Our sustainability principles align with
our commitment to maintain systems that ensure the health
and safety of staff and implement sound environmental
practices within the communities in which we work. This
commitment is deeply embedded in our values, culture,
policies and in the practices of the company.
Our rich heritage is testimony to our experience, ability
to evolve, and innovate to meet the needs of our clients
and the communities which we serve.
From the very first Hyder group business – John Taylor &
Sons (established in 1785) specialising in water engineering
and public health – to Hyder today, we continue to design
and supervise innovative and ground-breaking projects
around the world in response to the changing environment.
Quick facts
• We participate in an independent benchmarking
study based on three key ‘pillars’ covering
environment, social and governance (ESG).
• Hyder is rated as having ‘Good overall performance’
in the EIRIS ESG benchmark research. We hold third
place in the overall score ranking among our peers.
• A score of 92% means we hold a strong position in
the overall sector analysis, outperforming all the
averages in overall score and ranking.
• Hyder supported seven charities, donating £58,000
in 2013-14.
• £126,876 – total donations (including £68,876
raised by employees) raised in 2013-14.
• Over 5,300 employee man hours were volunteered
to charitable and other worthwhile causes.
• A partner of the Philippine Community Fund (PCF)
for over eight years.
• Seven awards received in recognition of our
sustainable or environmental activities in 2013-14.
Strategic Report
Corporate Social Responsibility continued
3 Hyder Consulting CSR Report 2014
4. Our environmental performance
Responsible investment
Our commitment, as an ethical business, to promoting
sustainability principles and corporate responsibility
is high on the company agenda.
We undertake independent annual benchmarking related
to our environmental, social and governance (ESG)
performance. The research undertaken by the Ethical
Investment Research Service (EIRIS) is based on transparent
and comprehensive research methodology which is certified
according to external industry quality standards and
supports responsible investment. The report and company
profile provide a consistent framework with clear indicators
enabling us to assess our methods and progress against
previous years’ objectives.
Over the course of the year, we also undertake additional
benchmarking and seek independent advice to ensure we
effectively manage our ESG profile, CSR performance and
improve our activities by implementing recommendations
across the group.
Compared to the data gathered for 3,000 of the world’s
largest listed companies across more than 250 ESG
performance indicators, we perform consistently scoring
in the top percentile.
Our performance against the ESG benchmark
Our most recent benchmarking report (2013) and score
analysis reveals that we have maintained “Good overall
performance” rating, scoring 92% in our service’s “super
sector”. This score also places us in the top quartile in
every comparison group based on overall score. Hyder
was third among our peers in both score and ranking.
We hold a strong position against all comparison groups,
outperforming all the averages in overall score and ranking.
The comparison group is split in levels by:
• Assessed Universe
• Global Sector
• Regional Sector
• National Companies
• Custom Peer Group
We performed best within the Environmental Management
category with a score of 99%. We are one of two companies
among our global, regional, and custom “super sector”
peers, to be placed in the 99th percentile for the
environmental pillar.
Key areas of strength and positive features include:
Good overall performance
• Score 92/100
• Placed in the top quartile against all comparison groups
• Outperformed all comparison group averages in overall
score as well as pillar scores
Leader in the sector group
• In the top 22% of support services
• In the top 35% of small European companies
• In the top 6% of companies in the UK
Excellent performance on the environmental pillar
• Hyder scored the maximum of four in three out of
four dimensions.
Key areas for further development include:
• Improving our reporting around the social pillar, such
as providing more evidence in governance (score 77%)
and Human Rights (score 80%).
Recommendations
The data provided and subsequent analysis of our
performance is the first step in the process of creating an
engagement strategy to further improve our CSR impact.
Our engagement strategy therefore looks at:
• the indicators (by theme) for each pillar to identify what
needs to be done and specific recommendations that will
improve our activities; and
• prioritising areas where we can create the greatest
improvement.
The improvement areas we have identified apply across
the social (human rights and employment) themes and
governance pillars (corporate governance, and bribery and
corruption). We have targeted specific areas to improve
during the coming year, and have already implemented
the following actions:
• Reviewed and updated our equal opportunities policies.
• In addition to mandatory training on induction for
all new staff on our Ethical Business Code, we have
developed an online refresher training course on anti-
bribery and corruption for all staff across the group.
Hyder Consulting PLC CSR Report 2014 4
5. Tracking our environmental performance
To ensure compliance with green house gas (GHG) reporting protocol, as laid down within the Companies Act 2006
(Strategic Report and Directors’ Report) Regulations 2013, we have introduced into our report GHG reporting,
to communicate and include specific measures about the environmental performance of our organisation.
We aim to demonstrate the benefits of lower energy and resource costs, gain a better understanding of the businesses’
exposure to the risks of climate change, and display leadership in the area to help strengthen our “green credentials”
in the marketplace. We publish our corporate approach to social, environmental and economic considerations as part
of our objective to ensure consistency with the industry standards and to communicate our accountability to internal
and external stakeholders.
This year we are reporting to scope 1 (direct) and scope 2 (indirect) GHG emissions. In scope 1, our data represents fuel consumed
by our offices and company vehicles, and scope 2 represents purchased energy including electricity, heating and steam.
This provides more insightful data in comparison to last year where we combined reporting of purchased fuel and electricity.
Reporting GHG data – year ended 31 March 2014
Region Tonnes CO2
Tonnes CO2
/
person
Scope 1 – Direct emissions
Asia – – These are the emissions from sources
that are directly owned or controlled
by Hyder and include office boilers
and company vehicles.
Australia 37.07 0.06
Germany 528.82 1.36
Middle East 14.95 0.01
UK 615.04 0.49
Total 1,195.88 0.29
Scope 2 – Indirect emissions
Asia 289.75 0.74 These emissions result from our day
to day activities but occur at sources
not owned by Hyder and include
purchased electricity.
Australia 750.84 1.15
Germany 221.17 0.57
Middle East 961.05 0.65
UK 958.50 0.76
Total 3,181.31 0.76
Total – Scope 1 and 2
Asia 289.75 0.74 The total of our scope 1 and 2 emissions
sets the benchmark against which future
years will be monitored. In particular, as
we continue to grow, we will utilise our
tCO2
/person factor as a measure of our
success to reduce our carbon emissions.
Australia 787.91 1.21
Germany 749.99 1.93
Middle East 976.00 0.66
UK 1,573.54 1.24
Total 4,377.19 1.05
Notes: Basis for calculations
Headcount is the average rolling headcount number for the reporting period (1 April 2013 to 31 March 2014).
Strategic Report
Corporate Social Responsibility continued
5 Hyder Consulting CSR Report 2014
6. Total GHG emissions by region
tonnes CO2
■ UK 1,573.54
■ Middle East 965.14
■ Germany 749.99
■ Australia 787.91
■ Asia 289.75
Energy use
This is the first time we have recorded our energy usage
in line with the GHG protocols. Scope 1 (direct) and scope 2
(indirect) energy use includes the fuel consumption (natural
gas, petrol/diesel and also purchased electricity, heat and
steam) for all Hyder offices. We have undertaken to ensure
compliance with GHG reporting protocols, as laid down
within the Companies Act 2006 (Strategic Report and
Directors’ Report) Regulations 2013; hence the data
is not directly comparable with that from last year.
Our electricity and gas data have mainly been sourced
directly from utility bills. Actual consumption has been
included where possible. However, due to reporting
timeframes, most of the March data is extrapolated
on the basis of “average consumption” of the actual
data over the course of the year.
Whilst we have changed our reporting framework from
the previous year in order to demonstrate the comparison
of energy use year on year, we have set out in the table
below our emission data in the format of the previous
year. This shows that we have met our objective to reduce
our tCO2
/person from last year relative to energy use.
2014
(current year)
2013
(last year)
Region tCO2
tCO2/
Person tCO2
tCO2
/
Person
Asia 289.7 0.74 289.9 0.66
Australia 750.8 1.15 724.7 1.26
Germany 309.4 0.80 267.8 0.72
Middle East 950.2 0.64 1,007.2 0.81
UK 1,073.6 0.85 737.6 0.79
Total 3,373.7 0.84 3,027.2 0.85
Hyder donated elephant pumps to two African communities through the charity AquAid
Hyder Consulting PLC CSR Report 2014 6
7. Our performance in the year ahead
We will be utilising our data to pinpoint offices that have higher energy usage. This will provide information that can help us
work to reduce emissions. We will measure our success by seeking to achieve a lower tCO2
/person factor than the previous year.
How we calculated our figures
Australia Electricity consumption has been recorded for each office. Data is based upon quarterly electricity bills for all offices up until
January 2014 (except Brisbane, Morningside, North Sydney and Southport offices where the January to March data has been
extrapolated on the basis of “average consumption” from April 2013 to December 2013).
Asia Electricity data has been recorded, with the exception of March 2014 which has been extrapolated on the basis of “average
consumption” from April 2013 to February 2014. This region does not own or run company cars hence no other fuel data has
been recorded.
Germany Electricity and gas consumption for a number of offices are based on the annual utility bills with differing bill periods that
have been taken to represent the reporting year. Halle and Berlin offices receive monthly electricity bills, with consumption
recorded. Berlin, Dresden and Frankfurt offices are connected to a district heating network and hence have been reported
under scope 2. All the others report natural gas consumption under scope 1.
The majority of scope 1 emissions are from vehicle fleet emission (402 tCO2
). Offices connected to District Heating Networks
use less kWh than those that operate their own boiler systems.
Middle
East
Electricity consumption has been recorded for all offices to January 2014, with February and March 2014 extrapolated on an
“average consumption” basis from April 2013 to January 2014 consumption. For two offices where data for the full year were
unavailable, estimates have been included based on offices within the region operating at a similar size.
Energy use for Abu Dhabi has been extrapolated based on three months’ data.
UK Electricity, natural gas and fuel consumption have been recorded for all offices to January 2014, with February and March
2014 extrapolated on an “average consumption” basis from April 2013 to January 2014 consumption. Employee growth
in the region has increased by 12% in the period 1 April 2013 – 31 March 2014.
Emissions conversion factors
1. UK and Global Electricity factors have been taken from the following sources:
a. DEFRA & DECC, “UK Government Conversion Factor for Company Reporting”, Version 1.0, Valid until: 31/05/2014
b. International Energy Agency (IEA), “CO2
emissions from Fuel Combustion”, published 2012, Electricity CO2
emissions updated in March 2013.
2. Natural Gas Emissions factor has been taken from source ‘a’ as listed above.
3. Owned Transport Petrol Diesel emissions factors have been taken from source ‘a’ as listed above.
Strategic Report
Corporate Social Responsibility continued
Tondo school, Big Give campaign 2013 Sowers International, China
7 Hyder Consulting CSR Report 2014
8. Safety culture at Hyder
We are committed to the highest standards of health
and safety for staff, clients and stakeholders. Across our
operations, we are proud of the number of achievements
that demonstrate this commitment:
• In the UK we won the President’s Award from the
Royal Society for the Prevention of Accidents for our
commitment to occupational health and safety over
a ten year period.
• BS OHSAS 18001 certification was attained in Perth,
Australia, in August 2013 and Hong Kong in January
2014. All our principal offices have now achieved this
standard, and we will focus attention on recently
established offices and acquisitions in the coming year.
• In the Middle East, a site safety handbook was developed
to combine good practice and the various national
legislative and client specific requirements.
We also continue to play an active part in the Consultants,
Health and Safety Forum which is dedicated to sharing good
practice across similar organisations. We are currently
trialling Red, Amber and Green lists produced by the Health
and Safety Forum as a tool to help designers eliminate
or reduce risk and we will develop a video to train our
designers on how to achieve these reductions.
While our accident rates remain low (as outlined in the table
below), the culture of vigilance around health and safety
continues to be of importance and is promoted throughout
the group:
Injury Rate
(IR)
Lost Day Rate
(LDR)
No. of
incidents
Asia – – –
Australia 295 1.5 1
Germany – – –
Middle East – – –
UK 285 8.2 2
Notes: Basis for calculations
IR = No. of incidents x 200,000/number of staff and LDR = number
of lost days x 200,000/number of hours worked (days are work days,
factor of 200,000 used to derive injury rate). Refer to company overview
for total workforce breakdown by region. The above figures do not include
minor injuries.
Hyder Consulting PLC CSR Report 2014 8
9. Strategic Report
Corporate Social Responsibility continued
Our commitment to stakeholders
Governance
Sustainability and issues related to the environment are
included on the agenda at management and executive board
(EB) meetings. Critical issues and progress are regularly
communicated to staff, supported by articles in internal
newsletters, on the corporate intranet and on posters in
communal office areas.
Misti Melville, Group Human Resources and Communications
Director, is our CSR representative on the EB, taking
responsibility for reporting on Hyder’s performance and
coordinating the agenda at a regional and group level in
order to achieve a consistent approach to sustainability
across the company.
Misti is supported by the group communications manager,
who is responsible for the day to day management of our
CSR strategy, programme and engagement. A senior
sustainability consultant from Hyder’s UK business was
appointed to the team to provide technical advice on
sustainability, energy and emissions for the group. A team
of regional environmental management advisors (REMAs)
and regional CSR representatives encourage best practice
in sustainability in their region, and share their knowledge
and initiatives across the group.
Sustainability and preserving the environment
Sustainability is an increasingly important issue for many
clients who require a greater appreciation and consideration
of sustainable issues and data to help them make better
informed investment and risk management decisions.
Sustainability in design is not about specialist ‘optional
extras’; it is the use of our skills and innovation to create
good quality designs which make the best use of resources
and add value over the life of a project. Through our
projects, wherever possible, we aim to help our clients
contribute to their communities from a social and economic
perspective, with the aim of preserving or improving
the environment.
Working to preserve the environment
– Sharing our expertise
National Grid, UK
Hyder UK worked with National Grid on designing a
proportionate Environmental Impact Assessment
template drawing on our work being carried out for
the Highways Agency.
DomRömer, Frankfurt, Germany
An engineering study of the thermal building physics
and design of technology for the new construction
of the Dom-Römer-Areal in Frankfurt am Main.
Ropes Crossing, NSW, AustraliaThe GRIM Challenge, Young Epilepsy, UK
9 Hyder Consulting CSR Report 2014
10. The Disposal Options Modelling (DOM) Tool,
New South Wales, Australia
Seven councils within the New South Wales Northern
Rivers Regional Organisation of Councils engaged Hyder’s
industry-leading Waste and Resource Management team
to identify big picture resource sharing opportunities and
answer the question: “Can we and should we collaborate
on waste issues?”
Our experts developed a bespoke modelling tool – the
Disposal Options Modelling (DOM) Tool – that facilitated
quick comparison and identified opportunities to halve
regional disposal costs while providing significant social
and environmental benefits.
The “Zoo”, Halle, Germany
A concept focusing on energy efficiency with the
programme including: economic feasibility studies of the
mountain terraces; energy concept technical due diligence;
and regenerative energy concept.
Great crested newt training, Stroud, UK
A training course for ecologists from Stroud Valleys Project
and Hyder ecologists who:
a) wanted to learn about the ecology of great crested
newts and other British amphibians, appropriate survey
techniques, the relevant legislation that protects great
crested newts, licensing issues, impact assessment and
mitigation; and
b) wanted to gain experience in the practical aspects of
survey techniques, in order to apply for a great crested
newt survey licence.
Held at Wycliffe College, and Stonehouse newt ponds,
with a mix of lectures and field work.
Dr. Frank secondary school, Saxony-Anhalt, Germany
A conceptual programme using power plant techniques
in schools. A special “tangible technique” room will
be a visible-all-round transparent “energy cell”. The
project is in collaboration with the Anhalt University
of Applied Sciences.
BSR biogas facility, West Ruhleben, Germany
Every year, 4.5 million m³ of biomethane is produced from
60,000 tonnes of organic waste. The biogas is upgraded
to natural gas quality, fed into the gas grid and used by 150
of Berlin’s refuse collectors. Thanks to a new biogas facility,
these refuse collection trucks are now driving soot-free
and more quietly through the capital. According to BSR,
2.5 million litres of diesel can be saved annually using
this method. The liquid and solid ferment created are
used agriculturally.
Young Epilepsy pond project, Surrey, UK
We provided ecological advice (including dredging and jetty
construction) on behalf of Young Epilepsy (the UK region’s
local charity) relating to pond wildlife management on their
site in Lingfield, Surrey. They are particularly interested in
how they can best manage their pond for the conservation
of wildlife.
Public Transport System Integration Planning Study
for Urumqi, China
Urumqi, the metropolis city of the Xingjiang province in
China, is also a core city of the western area in China.
We are carrying out research with funding from the Global
Environment Fund (GEF) through the China-GEF-World Bank
Urban Transport Partnership Project on the integration
of the Urumqi Public Transport system. The research will
identify an appropriate development strategy for the
integrated Public Transport System in order to build up
a framework for assessing the performance of the Public
Transport system. The research will help improve the level
of service and attract more people to use public transport.
Recent awards received 2013-14
Whitechapel Station –
Building Research Establishment
Environmental Assessment Method
(BREEAM)
‘Excellent’
2013
Little Hulton Project –
Hyder/Regenesis
Best In-Situ Treatment and Best
Project Closure/Verification Process
Brownfield
Briefing Awards
2013
West Hampstead
Thameslink Station
Civic Trust Award 2013
Crossrail Project (JV with
CH2M Hill and Arcadis)
Crossrail
Collaboration
Award
2013
Northern Rivers Waste project –
NSW Northern Rivers Regional
Organisation of Councils
Consult Australia
– Collaboration
2013
The President’s Award –
Commitment to Occupational
Health and Safety over a ten
year period
Royal Society for
the Prevention
of Accidents
2013
Hyder UK Corporate Partner Award Young Epilepsy 2014
Hyder Consulting PLC CSR Report 2014 10
11. Sharing knowledge in our communities
Intern placements for female students, Saudi Arabia
We are working in partnership with Dar Al-Hekma (women’s)
College in Saudi Arabia. Established in September 1999,
Dar Al-Hekma College is a private, non-profit institution
of higher education for women in Jeddah, Saudi Arabia.
Classes are taught in English and the college has full
approval from the Saudi Ministry of Higher Education.
We offer intern placements for students across our
international offices in accordance with the requirements
of the college’s specifications, providing students
with access to engineering, design and business systems
processes across a range of technical disciplines, to
meet students training requirements in specific areas
such as programming, site and environmental analysis,
and schematic design, amongst many others.
Engineering Team Challenge, UK
Over the last year, we partnered with the Institution
of Civil Engineers (ICE) to organise an “Engineering Team
Challenge” event. The team ran a challenge for 500+
year 9 pupils (14-15 year olds) to inspire them to consider
a future career in engineering.
Strategic Report
Corporate Social Responsibility continued
Web-based supplier management portal, UK
We encourage our suppliers to be sustainable in every
area of their business and have introduced an online
supplier management system to improve the management
of approved suppliers and identify and procure appropriate
resources to enable us to meet or exceed client
expectations. Mechanisms to ensure suppliers understand
Hyder’s systems and processes and have the appropriate
licenses and certifications can be managed more
effectively online.
Wellbeing by Design, Australia
The Wellbeing by Design Program aims to create a positive
and fulfilling work environment for staff, embedding a
safety culture to ultimately ensure we deliver safe design
to clients. The region launched its 2014 Wellbeing Program
offering staff access to benefits and activities that
encourage a healthier and engaged workforce.
The Wellbeing Program is just one component of the wider
Wellbeing by Design safety initiative, which was originally
launched by the region in 2010. The region is seeing some
tangible benefits for the business including a reduction in
absence/sickness rates among staff which helps to improve
our profitability.
ICE Engineering Team challenge
11 Hyder Consulting CSR Report 2014
12. Partnering with our clients
An important objective of our work is to contribute to
the realisation of long term environmental, social and
economic benefits for our clients and their communities,
and to effectively incorporate sustainable practices into
our activities.
Using up to date technology, we invest in systems that help
us minimise the carbon footprint of our travel activities and
maximise the savings we can achieve. We use the latest
building information modelling (BIM) software, for example,
to share drawings and plans around the globe in real time
during conference calls.
We aim to contribute to the long term environmental, social
and economic benefits for clients and their communities:
the Ethical Business Code and Sustainability Policies
referred to earlier in this report are all examples of
this approach.
Supporting our people
We believe in investing in the careers of all staff, supporting
their professional development and career aspirations,
encouraging them to work closely with the communities
in which we operate.
The Investors in People (IIP) accreditation is an
independent benchmarking which measures how businesses
support and develop their staff against ten core standards.
Our design excellence centre in Manila has recently been
awarded the status of an “Investor in People” accredited
company, becoming only one of 25 companies in the
Philippines to have achieved this accreditation and the first
engineering company to be accredited in the Philippines.
Working with our suppliers
We aim to maintain sustainable economic, environmental
and social practices in every aspect of our work, and
encourage suppliers to do the same. Through our procurement
policy, we actively manage the environmental and social
consequences of our operations. We undertake responsible
procurement and, where possible, use suppliers based
within the country of operation, thereby helping to
contribute to the local economy and community. Those
involved in purchasing and supply management ensure
that our purchasing activities are economically effective,
in addition to being ethically, environmentally and socially
responsible.
Committing to our investors
We are committed to the highest levels of ethical behaviour.
Our Ethical Business Code exists in English, German,
Arabic, Chinese, Hindi and Vietnamese, to ensure a
clear understanding of our policy throughout our diverse
population. We provide training and testing for new staff
and an online refresher course for existing staff, to highlight
the importance of ethics in all aspects of our operations.
All staff are required to have a good understanding of
three key codes: Ethical Business, Code of Conduct and
Whistleblowing.
While we recognise that there are differences between
regions in terms of legislation as well as local customs
and values, all staff are expected to meet strict guidelines
around business ethics and conduct.
Partnering with our charities
Supporting our communities and helping to end
child labour – Tondo School, Manila
In 2007 we began a partnership with the Philippine
Community Fund (PCF) to design a school using recycled
shipping containers for the children of the Smokey Mountain
rubbish dump in Manila. This unique and innovative design
is now more than a school: it has become a true example
of sustainability by providing the children and their families
with food and healthcare, as well as offering employment
opportunities for the parents. The relationship Hyder has
developed with PCF over the last eight years, has seen
our employees adopt the welfare of the students and
their families as their own. Our support goes beyond
a financial donation.
Tondo school provides a high standard of education for the
children, breakfast and lunch with nutritional supplements,
regular medical checks and medical care for the children
and their families, school uniforms and shoes, and transport
to and from school. The charity also has a commercial
aspect to it; in order to sustain the running costs of the
school, the local community is offered employment making
jewellery and accessories.
• PCF (Tondo School) and the Big Give campaign 2013
We have helped the PCF make the most of the UK’s
“Big Give” scheme (the Reed Foundation’s match funding
website) over the last three years. Our £10,000 pledge
in 2013 contributed to PCF reaching its pledge total
of £42,000.
Hyder Consulting PLC CSR Report 2014 12
13. • Tondo 12 Days of Giving Campaign
A group-wide “12 Days of Giving” campaign in December
2013 to support the children of the Tondo School in
Manila and their families encouraged staff to donate
much needed items over a 12 day period before
Christmas. Staff across the group donated items from
a special request list compiled by PCF as the items
most sought after by the families PCF supports.
• Hyder Market Day at Tondo School
In the New Year all items collected from the 12 Days
campaign were shipped to PCF in Manila and a Hyder
“Market Day” event was held for the students at Tondo
School. The students had the opportunity to exchange
their credits (“Tondo Dollars” earned through good
attendance rates and academic achievement) for much
sought after items for themselves and their families
on the Market Day.
• Drawing up design concepts for a new PCF factory
Following the application of sealant on the concrete roof
of Tondo School last year, our Manila design excellence
centre prepared the designs for a new standalone factory
to be used for manufacturing recycled products for sale.
The design of the three storey extension was as follows:
− Ground Floor: office, display area, work area, storage,
toilet facilities
− Second Floor: work area
− Third Floor: accommodation rooms
The plans are currently at the concept stage; Jane Walker,
founder of PCF, hopes to have funding in place next year
to commence construction.
Strategic Report
Corporate Social Responsibility continued
Tondo Dump, the Philippines
The Tondo School Market Day, the Philippines
13 Hyder Consulting CSR Report 2014
14. Performance against our
2013-14 targets
Partnering with our charities
This is our fourth year of formally reporting our CSR
performance and we have achieved the majority of targets
we set for the year. Our employees have fully supported
the CSR mandate and our partner charities. In the last year,
we have donated £58,000 directly to our seven nominated
charities. More than 5,300 hours of time have been donated
to charitable work, as well as an additional £68,876 raised
by our staff and provided to charities and communities
in and around the regions in which we operate.
As part of our CSR objective of donating time and expertise
to charitable work, we have supported and encouraged
our people to provide practical assistance to these and
a number of other charities:
Engineering Aid Australia
Hyder Australia supports Engineering Aid Australia, a
charitable organisation whose principal aim is to encourage
indigenous Australian secondary school students going
into years 11 and 12 to consider a career as a professional
engineer. We co-sponsored the Indigenous Australian
Engineering Summer School BridgeClimb Sydney in January
2014. A total of 26 students from across Australia undertook
the Sydney Harbour Bridge Climb.
Sowers International – China
Education is a powerful tool in helping the poor become
more self-reliant and we have supported the development
of educational facilities for poverty-stricken areas in China.
Through various programmes, Sowers International supports
and plans the reconstruction of school buildings and
provides education subsidies and teacher training.
Over 3,000 runners participated in this year’s challenging
12 Hours Charity Marathon (3 November 2013). The day was
a great success with contributions from 24 energetic Hyder
runners who won the “Corporate Participation” Bronze
Award after challenging their physical abilities in the 12 km,
26 km and 42 km marathon. They raised a total of £3,200.
Habitat for Humanity – China
In April 2013, four staff members embarked on a journey
to rural villages in Guangdong Province to participate
in “Youth BUILD”, an annual event organised by Habitat
for Humanity.
In October 2013, eight staff members also participated in
the “Yunnan Ganhaizi Build 2013” event to help build new
homes for the village situated amidst mountains and around
3.5 hours of travel time from the north of capital of the
Yunnan Province in China. The volunteer team took part in
the house building works, such as brick laying, hand mixing
mortar and moving construction materials. In addition,
the team got the chance to live with homestay families
during the trip to experience daily life in a local village.
Ingenieure ohne Grenzen (Engineers without Borders)
– Germany
Ingenieure ohne Grenzen (or Engineers Without Borders)
helps through knowledge transfer schemes to other charities
as well as the local implementation of specific aid projects.
Ingenieure ohne Grenzen was able to fund a project
to ensure continuous clean water supply for a village
in Tanzania with the donation from Hyder Germany.
Cheshire Homes for physically disabled women and
girls – India
Cheshire Homes (a member of the Leonard Cheshire
Disability Global Alliance) provides care for disabled
girls and women from the poorer sections of society.
Our donation to the charity has enabled Cheshire Homes
to purchase £3,000 worth of disability equipment for its
residents. Our Indian offices also donated office computer
monitors during the office refurbishment in 2013.
Sowers Action 12 Hours Challenge, China
Cheshire Homes For Physically Disabled Women and Girls, India
Hyder Consulting PLC CSR Report 2014 14
15. Strategic Report
Corporate Social Responsibility continued
The Philippine Community Fund (Tondo School)
– Middle East
In the Middle East, we donated £6,000 to PCF (Tondo
School) in addition to the group donation. The funds are
ring fenced for education and directly contribute towards
the running costs of the Hyder funded school arts club.
WaterAid UK
We have supported WaterAid (in Australia and the UK) for
over five years now. In addition to our corporate donation of
£6,000, we have always successfully raised further donations
through our staff fundraising activities. This year various
members of staff in the UK raised money through innovative
awareness campaigns such as the “New Year, New You”
campaign, “Dry January” and World Toilet Day.
Staff involvement with other charities
Partnerships between Hyder and various charities that our
staff have personal commitments to, such as Young Epilepsy,
have gone from strength to strength over the course of the
year, and our people are engaged and supportive. These are
just some of their voluntary activities:
• Mother Teresa’s Orphanage:
Christmas gift giving day for the children inspired
employees to donate gifts for every single child. Four
employees personally spent time at the orphanage
(Manila) and handed out the gifts.
• Young Epilepsy:
– Ecology survey
– Road/traffic awareness sessions (to support students
in their travel training)
– Structural advice (to facilitate overhead tracking for
non-weight bearing students).
• Dubai Cares Walk for Education 2014:
Hyder’s marketing and proposal team, along with
their families and friends, completed the 3 km Walk
for Education in Dubai with 8,000 other participants.
The walk highlighted the significance of quality primary
education in developing countries.
• GRIM Challenge:
15 UK employees braced themselves to take part in
the GRIM Challenge raising a combined total of £1,846.
The 8 mile course took place on the Army vehicle testing
track in Aldershot, Hampshire. The army style adventure
was undertaken for a great cause – Young Epilepsy. The
money will contribute to the charity’s efforts in creating
a better future for young people with epilepsy and
associated conditions.
• Dubai Marathon:
On 24 January 2014, Michael Brown in Dubai took part
in the Standard Chartered Dubai Marathon to raise money
for the British Red Cross Society’s Philippine appeal in
the aftermath of Typhoon Haiyan (Yolanda).
• Manila Red Cross:
In November 2013 our Manila-based HR team made a
team trip to the local supermarket to purchase food,
water and rice for those affected by Typhoon Yolanda.
Through the very kind donations of our staff we were
able to purchase 70 x 50 kilo sacks of rice, 2,000+ tins
of canned food and over 100 boxes of hygiene products.
The goods were delivered to the Red Cross West Rizal
Branch for delivery to those in need.
• Donation to the Springboard Foundation:
Several members of staff clubbed together to make a
donation (£1,350) to the Springboard Foundation, one
of the relief organisations charged with getting food and
clothing to the smaller islands affected by the typhoon.
• Sponsored bike ride:
Hyder Manila staff members Lloyd Jenkins and Dr Richard
Bush cycled 160 km to raise money for the victims of
typhoon Yolanda (through the Philippines Red Cross),
on 23 November. They raised just under £2,700.
• “Think Green and Act Green”:
Staff involvement in a “Community Green Day Challenge”
in Hong Kong.
• “Movember”:
A hairy but successful month for growing moustaches
and raising money for men’s health programmes.
• Several other charity cycles, walkathons, marathons,
endurance challenges, quizzes and bake offs, even
corporate sponsorship for an Olympic hopeful employee.
Mother Teresa’s Orphanage, the Philippines
15 Hyder Consulting CSR Report 2014
16. CSR objectives for 2014-15
1. Supporting charities
We will support the following seven charities with corporate
donations totalling £58,000. We will also continue to
promote to our staff direct involvement with charity-related
projects.
Region Charity
Asia Sowers International
Habitat for Humanity
Australia Engineering Aid Australia
Middle East The Philippine Community Fund
(Tondo School)
Germany Die Arche – “The ARK”
UK Alzheimer’s Research
Philippines The Philippine Community Fund
(Tondo School)
India Cheshire Homes
• Our objective remains to enhance our people’s
engagement with charities through their direct
involvement, offering a minimum of one hour per person
working directly with charities.
• We will continue to generate and implement additional
ideas to support the charities and partners via our CSR
forum and the knowledge transfer hub.
• We will further promote CSR activities and support
for our chosen charities through our CSR network
and business forum, with an opportunity to measure
staff response and business initiatives.
2. Safety culture
With several successful safety campaigns rolled out in the
regions in 2013-14, we carry forward our aim:
• To promote a culture of vigilance around the safety of all
staff, clients and other stakeholders and communicate
this throughout the group with education and
programmes to heighten awareness.
• To continuously review and embed improvement through
practices and supporting policies.
• To support our recently established offices and
acquisitions to attain BS OHSAS 18001.
3. Improving environmental performance
We will maintain the following objectives with the
introduction of the GHG reporting protocol:
• To continue to reduce our carbon footprint through
the “carbon profile” of our vehicle fleet in each region,
with the improvements being phased in as car leases
are renewed.
• To reduce our carbon emission by headcount through
pinpointing offices that have higher energy usage and
help put in place strategies to reduce emissions.
• To work with the regional environmental management
advisors (REMAs) to set and monitor specific targets
for environmental performance.
• For REMAs to highlight areas for improvement in their
region and share best practice across the group.
• To continue to review and refresh our existing Approved
Supplier Database (ASD), and encourage supply chain
risk assessment processes, which will improve our ability
to demonstrate knowledge and expertise and provide
performance feedback to our suppliers.
• To empower staff to suggest, support and, where
appropriate, implement sustainable practices across
all our regions.
• To undertake industry benchmarking assessments during
2014-15 in order to monitor and continuously improve
our ESG performance.
4. Improving performance against index
benchmarking
Based on our recent benchmarking report and analysis,
we are setting a number of objectives for the year ahead
to build on the achievements generated over the past year.
• We will continue to monitor Hyder’s policies relating to
age, sexual orientation, gender, disability and religion.
Our executive board member, Misti Melville, will be
responsible for this activity.
5. Maintaining and sharing best practice
• To implement a staff feedback survey, analyse the results
and highlight opportunities for knowledge-sharing and
improvements.
• To encourage knowledge-sharing with our charity
partners and stakeholders utilising the Knowledge
Transfer Hub and Hyder Heartbeat.
• To increase awareness of child labour by continuing
to offer partners and clients the opportunity to learn
about and donate to the Tondo School charity.
• To utilise our website to provide examples of Hyder’s
capacity to deliver safe and sustainable design that
demonstrates why clients can have confidence in
our ability to provide better solutions.
Hyder Consulting PLC CSR Report 2014 16
17. Our performance against 2013-14 objectives
Last year’s CSR objectives Targets met
Supporting charities:
Donating to and supporting our nominated charities. Y
Enhancing our people’s engagement with charities through direct involvement with a minimum of one hour per person
working directly with charities.
Y
Generating and implementing additional ideas to support the charities and partners via our CSR forum and the
knowledge transfer hub.
Y
Further promotion of CSR activities and support for our chosen charities through our CSR network and business forum,
with an opportunity to measure staff response and business initiatives.
Y
Safety culture:
Promoting a culture of vigilance in the safety of all staff, clients and other stakeholders and communicating this
throughout the group with education and programmes for heightened awareness.
Y
Continuously reviewing and embedding improvement through practices and supporting policies. Y
Improving environmental performance:
Reducing our carbon footprint per person (including the “carbon profile” of our vehicle fleet). Y
Working with the regional environmental management advisors (REMAs) to set specific targets for environmental
performance.
Y
For REMAs to highlight areas for improvement in their region and share best practice across the group. Y
Reviewing our existing Approved Supplier Database (ASD), and encouraging supply chain risk assessment processes,
which improve our ability to demonstrate knowledge and expertise and provide performance feedback to our suppliers.
In progress
Empowering staff to suggest, support and, where appropriate, implement sustainable practices across all our regions. Y
Improving performance against index benchmarking:
Updating, where relevant, our Human Rights Policy and communicating changes to all staff across Hyder. In progress
Refreshing our Ethical Business Code training. Y
Reinforcing our Equal Opportunities Policy and diversity programmes to encourage more women into technical roles
across Hyder, which should ultimately lead to a higher proportion of female staff in management positions in the
company.
Y
Monitoring Hyder’s policies relating to age, sexual orientation and religion. Y
Complying with industry sustainability reporting standards in our CSR reporting through the Global Reporting Initiative
(GRI). Note: this audit objective has been replaced with a focus on industry benchmarking.
Replaced
Maintaining and sharing best practice:
Implementing an annual feedback survey in order to highlight opportunities for knowledge-sharing and improvements. In progress
Encouraging knowledge-sharing with our charity partners and stakeholders utilising the Knowledge Transfer Hub and
Hyder Heartbeat.
In progress
Increasing awareness of reducing child labour by continuing to offer partners and clients the opportunity to learn
about and donate to the Tondo School charity.
Y
For more information about CSR at Hyder Consulting, please contact:
Misti Melville
Group Human Resources and Communications Director,
CSR representative on the Hyder Executive Board:
misti.melville@hyderconsulting.com
Strategic Report
Corporate Social Responsibility continued
Nana Berchie
Group Communications Manager and coordinator of Hyder’s
Regional Environmental Advisors:
nana.berchie@hyderconsulting.com
17 Hyder Consulting CSR Report 2014