1. Misha M. Carlisle
9112 SW 30th
Ter OKC, OK 73179 405-320-4525
misha.carlisle@gmail.com
Technical Skills
Operating Systems: Microsoft Windows Server 2012 R2/2012/2008 R2/2008/2003/2000/NT, Microsoft
Windows 2010/7/VISTA/XP/2000/98/95
Business Application Software: Microsoft SQL Server 2012/2012R2/2008 R2/2008/2005, Microsoft Office
2013/2007/2003/2000, Microsoft Exchange, Citrix, Active Directory, Backup Exec, Blackberry Enterprise
Server Administration, VNC, Approve IT, ActivClient, Axway, Tumbleweed, McAfee, Symantec, MS
SharePoint Designer, Dreamweaver, Fireworks, Terminal Servers, Remote Desktop, VPN, Ghost, FireFox,
Google Chrome, Internet Explorer, TAC (Tour Andover Controls), Trane Tracer Summit, Trane Tracer ES, CIC
(Customer Interaction Center), GIS (Geospatial Information System), Maximo, E4Clicks, Wyse Device
Management, Great Plains, ODBC, GFEBs, SCAP.
Hardware: PC and Laptop Hardware, Clones, Server Hardware, HP Jet Admin, Modems, Sound Cards,
Memory and Network Interface Cards, Wireless, Scanners, Printers, Fax machines, Zero/Thin clients, VOIP.
Clearance Secret Security Clearance
Certifications MCITP – Microsoft Certified IT Professional System Administrator Server 2008
MCTS – Microsoft Certified Technology Specialist
Microsoft Certified Solutions Associate
CompTIA Security+ Certified Professional ID No. COMP001007728330
All DOD approved baseline certifications for the computing environment IAW DoD 8570 requirements.
Currently working toward CISSP Certification
Experience
U.S. Army - Directorate of Public Works
June 11 – current GS-2210-12 System Administrator Fort Sill, OK
Kaya Associates, Inc.
Sept 09 – June 11
Salary: $80,481.00
Supervisor: Janet Nelson 580-442-6129 janet.e.nelson.civ@mail.mil
Providing Server Administration for the Directorate of Public Works (DPW). This position began as a contract position and moved
into a permanent civil service position. Working within the Business Operations Division and providing support to all branches of
DPW. Systems supported include: Energy Monitoring and Control Systems (EMCS), Industrial Control Systems (ICS), Geographic
Information System (GIS), Customer Interaction Center (CIC), MAXIMO, e4Clicks, CADD and other mission unique servers.
Serving as the single main point of contact within DPW for all hardware, software, technical, training, and management issues
concerning fielding of new systems and sustainment and maintenance of automated support programs. Provides management support
services in the areas of financial management, budgetary, program cost analysis, annual and multi-year fiscal planning, integrity and
validity of data in automated systems. Interfaces with the Garrison Information management Office/S6 and Network Enterprise Center
(NEC) and coordinates configuration control management and monitors compliance of Security Technical Implementation Guide
(STIG) implementations. Serves as IT specialist responsible for planning, design change submissions, revision, implementation, and
maintenance of a complex, force protection, and customer service server based systems. Maintains mission unique systems for the
DPW working closely with the NEC. Analyzes and improves the efficiency and the operations of the systems. Develops procedures
for data processing and ensures compliance with Department of Defense (DOD) and Department of Army (DA) policies &
regulations. Installs, configures, troubleshoots, upgrades, debugs and maintains hardware & software. Performs database management
and server administration, diagnoses systems/server problems, and restores system failures and devises recovery plans for lost data.
Maintains TCP/IP addresses, domains, communication protocols, network connectivity in order to establish and maintain network
security. Maintains network operations and resolves problems concerning computer, scanners, printers, and other peripherals devices.
Ensures all provisions and security measures are met to protect the integrity of the systems, network and data. Advises Chief, Business
Management Branch on available options to assure most economical use of the system. Install AGM images and mitigate SCAP
(Security Content Automation Protocol) Benchmark vulnerabilities. Verify IAVA patches are current and install non-compliant
IAVAs. Performs regular backups, database maintenance, software maintenance, operating system upgrades, security updates, etc.
Insures systems are in compliance with the Defense Information Systems Agency (DISA) Security Technical Implementation
Guidelines (STIG), Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST)
and other security directives. Creating and updating associated system documentation and reporting to include APMS (Army Portfolio
Management System), eMASS (Enterprise Mission Assurance Support Service), RMF (Risk Management Framework), TSP (Tenant
Security Plans), POAMs (Plan of Action and Milestones), MOAs (Memorandum of Agreements), CONs (Certificate of
Networthiness), DIACAP (Defense Information Assurance Certification) in order to acquire approval to connect to Fort Sill's ICAN.
Configure, support and maintain Storage Area Network (SAN) & Direct Attached Storage (DAS) for DPW systems. Performing
Cyber Security for DPW and working closely with the NEC Cyber Security to provide sustainment and defense of LandWarNet
capabilities across the Fort Sill. Analyze, design and establish parameters and techniques for solving software deficiencies and for

2. improving efficiency and effectiveness. Monitors equipment usage and storage to anticipate problems by projecting trends or
identifying unusual patterns. Conducts staff studies, reviews proposed changes or additions to existing structures and systems and
determine the impact of changes. Coordinates design change implementations with higher headquarters and NEC and ensures lateral
and higher headquarters data interchange requirements fulfillment. Brief management and conduct training sessions on system
capabilities and planned enhancements. Evaluates new equipment and software. Prepares and submits to management upgrade
proposals with evaluation rationale and resource requirements. Ensures completion of daily functions required for efficient operation
of multiple hardware, software and databases. Researches literature, accesses the internet, and consults with vendors to survey the
market and determine optimal solutions to meet requirements. Participates in meetings to achieve system expectations and contribute
to automated system and functional area overall performance. Serves as the DPW unique systems point of contact for interface with
the NEC and higher headquarters. Serves as Information Assurance Security Office/Information Systems Security Officer
(IASO/ISSO). GPC (Government Purchase Card) Billing Official ensuring transactions are legal, proper, correct, and satisfy a bona
fide need; retain adequate documentation; cardholders must reconcile all transactions with purchase log entries; ensure facts presented
in documents for payment are complete and accurate to include designation of the proper funds; ensure all items and services have
been received, ensure procedures in place for items or services not received by the next billing cycle are disputed within the
designated dispute timeline; and ensure billing statement invoice transactions are reallocated to other accounting classifications, if
necessary, prior to the actual certification of the invoice. Verifying the line item detail on the invoices matches the amount certified
for payment. Ensuring not to certify a known or suspected fraudulent transaction. Taking appropriate action to prevent submission of
duplicate invoices for the same transaction. Certifying authorized transactions and forwarding the official invoice for timely payment
processing. Following agency procedures for addressing all fraudulent, improper, abusive, or questionable transactions. Adhering to
the following regulations: DOD Government Charge Card Guidebook; Army Government Purchase Card Operating Procedures; DOD
Financial Management Regulation Volume 10, Chapter 23; DOD FMR, Volume 5, Chapter 33, Certifying Officers; Army Federal
Acquisition Regulation Supplement, Section 5113.2; & Departmental Accountable Officials, and Review Officials. Quarterly Audits
of GPC cardholders. Internal Controls yearly audit of GPC. GFEBS L1 approval of PR’s
Lockheed Martin
June 08 – Sept 09 System Administrator Fort Sill, OK
Salary: $68,000
Supervisor: Joseph Reepe joe.s.reepe@lmco.com
Served as a top level Citrix / System Administrator for Fort Sill NEC’s Non-Secret Internet Protocol Router Network (NIPRNet).
Responsible for compliance with the Defense Information Systems Agency (DISA) Security Technical Implementation Guidelines
(STIG) for Tier 3 level Enterprise managed systems. Ensures all Information Systems meet the DoD Information Assurance
Certification and Accreditation Process (DIACAP) throughout the system's life cycle. Initial planning and coordination of the
installation, testing, operation, software / hardware troubleshooting and maintenance of three Citrix Application Servers running
Microsoft Windows Server 2003, a two node Citrix File Server Cluster, 100 plus Thin Clients and Wyse Device Management Server
in the Local Area Network (LAN) and Wide Area Network (WAN). Analyzed and diagnosed difficult and complex problems reported
by Tier 1 and Tier 2 pertinent to a wide variety of software applications, operating systems, and IT equipment. Monitored performance
data and modifying systems tuning parameters to optimize overall systems performance and to correct and prevent problems with the
systems environment at the Enterprise level. Installed, tested, and implemented vendor-supplied modifications to existing systems
software; independently or as a team, communicated with external entities on new hardware and software implementations and
advised management on the capabilities of each product; arranged Contractor Support Maintenance for selected equipment;
determined the feasibility of installing modifications, and scheduled implementation to ensure continuity of operations; controls
current versions and future releases of applications software. Developed and implemented System images, testing multiple software
platforms with multiple software versions; utilizing Ghost. Installed AGM and mitigated Gold Disk vulnerabilities. Monitored
government security websites for latest advisories and developments. Verified IAVAs were current on the servers and installed non
compliant IAVAs as needed. Created, tested, and implemented disaster recovery plans. Tracked and resolved work orders through
Remedy. Created and maintained users and computer accounts, terminal server roaming profiles and folder redirection; using
Microsoft's Active Directory.
Simons Petroleum
March 04 – June 08 System Administrator Oklahoma City, OK
Salary: $48,000
Supervisor: Quinton Crenshaw 405-501-3233 qcrenshaw@outlook.com
Administered Microsoft Windows 2003 Servers with MS Exchange and Microsoft XP Workstations and network security devices.
Initial planning and coordination of the installation, testing, operation, software troubleshooting, hardware troubleshooting in the
Local Area Network (LAN) and Wide Area Network (WAN). Assisted in the planning, design, documentation, and implementation
of various systems to include desktop PCs, laptops, servers, and software applications. Developed, maintained, and monitored server
backups for disaster recovery, including File Restoration. Monitored, planned, and coordinated the distribution of client/server
software and service packs. Performed on-site and remote technical support / troubleshooting and software installation. Designed,
configured, and tested computer hardware, networking software and operating system software for pc's and servers.

3. Diagnose/Troubleshoot complex hardware, software and system failures, and replaced defective components. Coordinated with
vendors to evaluate products and made recommendations to management based upon test and study results. Assisted in the
organization and inventory of all hardware and software resources. Provided emergency on-call support on a rotating schedule, to
include: Active Directory Permissions, E-Mail Administration, software installation, troubleshoot hardware failures, troubleshoot
software failures and Printer troubleshooting. Assisted in the implementation of VM Ware for server consolidation to improve
efficiency. Responsible for E-Mail Administration, to include: Creating, deleting and modifying user accounts, mailboxes, custom
recipients, and distribution lists on the E-Mail server/ MS Exchange. Dell Warranty support Technician.
TechSolve, Inc.
March 03 – Feb 04 Project Administrator Oklahoma City, OK
Salary: $48,000
Supervisor: Quinton Crenshaw 405-501-3233 qcrenshaw@outlook.com
Worked with Oklahoma City Public Schools and Dell Managed Services to provide Level 2 and 3 warranty and non-warranty service for 8,000+
users. Responsible for the overall coordination of the team's efforts in the successful completion of the project; in terms of customer satisfaction and
meeting both budget and schedule constraints. Performed on-site and remote technical support/troubleshooting and software installation. Designed,
configured, and tested computer hardware, networking software and operating system software for pc's and servers. Deployed images using Ghost in
multicast and unicast mode. Diagnose / Troubleshoot complex hardware, software and system failures, and replaced defective components. Assisted
in the organization, inventory, and billing of all hardware and software resources. Personnel administration: Dispatched coordinated technicians
and contractors to insure the Service Level Agreements were met and reported weekly Service Level Agreements to Dell Project Managers.
Developed project plan. Dell warranty repairs on laptops and desktops. Trained and communicated with the Help Desk to insure they were
providing the same level of service. Worked with the Network and Software teams of OKCPS to complete requests in a timely manner.
Halliburton, Matsushita Avionics, Ultrak
April 02 – March 03 Contract Employment TX & OK
Created Access databases, Cost & data analysis reporting. Assisted in developing e-commerce site for online learning, Registrar/Coordinator for
Training Department for access control and phone systems. Executive Assistant to the VP.
Sharing Life Community Church
March 01 – April 02 Children’s Director Corinth, TX
Director of full time child care facility for infant to preschool including learning curriculum. Implemented entire child care program. Developed
Policies and Procedures. Developed advertising and promotional material. Administered general office duties.
Sy Kessler Sales, Inc./Renata Consumer Batteries
February 00 – March 01 Information Technology Dallas, TX
Responsible for every aspect of the information technology department, including: NetworkSystem Administration using Novell, Warranty and Non-
Warranty PC repair. Database & Inventory Management, Maintenance & upgrading of PCs, software installation and hardware troubleshooting.
Telecommunications - Programming phones, Resolving communication problems, long distance etc. Trained employees on phone system, computer
software programs, fax, database etc. Report creating and writing for executives (using WinQL report writer). Management of Diamond Profile Lab
where I evaluated diamonds & created analysis reports in MS Access.
March 99 – February 00 Customer Service/Sales Assistant Dallas TX
Provided customer service and sales to over 1,000 distributors. Answered all incoming phone calls and was responsible for taking, entering,
processing, tracking and faxing sales orders, as well as assisting the sales team. Allocation and deallocation of inventory. Trained new sales and
customer service staff on computers and products. Responsible for $12 Million per Year in sales.
Carlisle Computers
August 97 – January 99 Owner/Operator Chickasha, OK
Part owner of this small computer sales and consulting office. Built new computers, upgraded existing computers and provided troubleshooting and
repair pc's. Introduced a training program for local Vo-Tech students to learn computer repair skills. Instructed Software training classes. General
office duties including: inventory management, asset tracking, financials, etc. Grew business and sold for profit.
Tower Tech, Inc.
Nov 95 – Nov 97, Oct 98 – Jan 99 Marketing Chickasha, OK
Supervised and trained telemarketers. Generated leads for sales department. Responsible for sales in excess of $1 Billion. Created and distributed
weekly departmental report for management.
Education 1994-1998 University of Science & Arts of OK Chickasha, OK
Junior, majoring in Elementary Education, minoring in Early Childhood Development

4. Training
Certification - MCITP - Server Administrator
Microsoft Certified IT Professional (MCITP): Server Administrator
Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist (MCTS): Windows Server 2008, Server Administrator
Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Network Infrastructure, Configuring
Administering Citrix Presentation Server 4.5
CIO G-6/NETCOM IA Technical Level 1
CIO/G-6 NETCOM IA CISSP 2015
CIO/G-6 NETCOM IA Security+ SY0-401
CLG001 –GPC training
CLG005 –PCOLS training
CLG006 –Certifying Officer Legislation training
CISSP: Asset Security
CISSP: Communication & Network Security Design
CISSP: Identity & Access Management
CISSP: Risk Management
CISSP: Security Assessment & Testing
CISSP: Security Engineering Part 1 & 2
CISSP: Security Operations – Part 1, 2 & 3
CISSP: Security Principles, Governance and Guidelines
CISSP: Software Development Security
Communications Security
Cyber Security Fundamentals -formally known as IAF
DOD Information Assurance Awareness
Encryption Technologies
FAC043 –Homeland Security Ethics training
Firewalls and VPNs
General Security Concepts
GFEBS User
GFEBS Purchase Requisition Approver
GFEBS Purchase Order Processor
GFEBS Business Intelligence Property, Plant, and Equipment Reporter
GFEBS Real Property Viewer
GFEBS Financial Reviewer
GFEBS Real Property Interface Processing Monitor
Implementing Active Directory Users & Groups
Information Assurance Security Officer
Information Security and Risk Management
Information Systems Security Monitoring
Infrastructure Security
Intrusion Detection and Risk Management
IP Addressing and Routing
Laptop Component, Peripherals, and Networks
Managing & Maintaining a MS Windows 2003 Server
Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physical Design
Operating Systems and TCPIP
Operational and Organizational Security
Personal Computer Components
Planning and Designing a Security Infrastructure
Planning and Implementing an Active Directory Infrastructure
Planning and Implementing Group Policy
TCPIP
Web Content and OPSEC Certification Training
Windows Server 2003: Basic Concepts
Windows XP: Fundamentals
WNSF - Personally Identifiable Information –PIII
WNSF - Portable Electronic Devices and Removable Storage Media
WNSF - SAFE Home Computing