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Mirren Business Development 
Presentations that Command the Room 
& Win Business 
www.Mirren.com 
© 2014 Mirren Business Development 
1 © 2014 Mirren Business Development
Or… Why Your New Business 
Presentations Suck & What to do About It 
www.Mirren.com 
© 2014 Mirren Business Development 
2 © 2014 Mirren Business Development
3 © 2014 Mirren Business Development
“A day of my life I’ll never get back.” 
Client VP Marketing 
Commenting at Mirren Roundtable 
about sitting through a day of agency 
pitch presentations 
4 © 2014 Mirren Business Development
Why? 
5 © 2014 Mirren Business Development
Because Everyone Sounds the Same 
6 © 2014 Mirren Business Development
Because You Have No Insight 
7 © 2014 Mirren Business Development
Because Your Presentation is Boring 
8 © 2014 Mirren Business Development
It May Be Smart, But It Has No Magic 
9 © 2014 Mirren Business Development
Because You Need to Speak to Business Impact 
10 © 2014 Mirren Business Development
Let’s First Break Down the Core Elements 
of an Engaging Client Presentation 
11 © 2014 Mirren Business Development
On a Very Basic Level… 
12 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
13 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
14 © 2014 Mirren Business Development
Objective: 
Uncover New Insights 
That Will Translate Into New 
Marketing/Business Opportunities 
for Your Clients 
15 © 2014 Mirren Business Development
Transaction Insight 
A belief, value or need about the target audience 
that has NOT yet been leveraged 
to create a transaction. 
16 © 2014 Mirren Business Development
17 © 2014 Mirren Business Development
A Piece of Information about the 
Consumer is Not an Insight 
You’ve Got to Tell the Client 
Something They Don’t Already Know 
18 © 2014 Mirren Business Development
Lead with Qualitative 
(Storytelling) 
Then Introduce the Data 
(Support) 
19 © 2014 Mirren Business Development
Anecdotal Stories About Real People 
Are More Compelling Than 
Data Points About Hypothetical People 
20 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
21 © 2014 Mirren Business Development
The Program You’re Recommending 
22 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
23 © 2014 Mirren Business Development
Inbound Inquiries: quality, volume, velocity 
Occupancy: rates, revenue per, duration 
Cross Sell: revenue across your entire property 
24 © 2014 Mirren Business Development
Grow Deposits 
New Banking Customer Acquisition 
Reduce Banking Customer Attrition Rates 
Increase Banking Product Cross Sell 
25 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
26 © 2014 Mirren Business Development
More Importantly: There are Emotions at Play 
27 © 2014 Mirren Business Development
28 
Equilibrium is Critical 
with Clients Over the Long Term 
Trust Credibility 
Desire
29 
It’s Different in a Competitive Review 
Trust 
Desire Credibility 
Trust can only be developed over a longer period of time
30 
The Early Rounds 
Desire 
Trust 
Credibility 
Credibility from category experience, 
case studies, capabilities
The Final Pitch Presentation 
Credibility 
Trust 
Desire 
31 © 2014 Mirren Business Development
This is Where Storytelling Comes In 
32 © 2014 Mirren Business Development
Storytelling captures and holds the 
attention of a Senior Decision Maker 
But Why? 
33 © 2014 Mirren Business Development
34 © 2014 Mirren Business Development
Dominants are Emotional 
But, Finely Tuned Emotions 
35 © 2014 Mirren Business Development
Dominants are Driven by Gut & Ego 
Gut & Ego are Heavily Influenced 
by Finely Tuned Emotions 
36 © 2014 Mirren Business Development
And, they Love to Conquer 
Stories Tap these Unique Emotions 
37 © 2014 Mirren Business Development
Why? 
38 © 2014 Mirren Business Development
Stories Grab You 
39 © 2014 Mirren Business Development
40 
Stories Endure 
© 2014 Mirren Business Development
Plots are at the Core 
41 © 2014 Mirren Business Development
Plots are at the Core 
42 © 2014 Mirren Business Development
Plots are at the Core 
43 © 2014 Mirren Business Development
Break Down the Story 
44 © 2014 Mirren Business Development
The “Challenge” Plot 
45 © 2014 Mirren Business Development
Paint Vivid Pictures 
Hint: Fewer Visuals Can Be Better for Storytelling 
46 © 2014 Mirren Business Development
47 © 2014 Mirren Business Development
Stories Paint Vivid Pictures 
48 © 2014 Mirren Business Development
Events on the main line of the west coast 
railroad are rapidly reaching a climax! 
Speeding west out of Denver the crack 
streamliner -- The Silver Clipper -- roars up 
the slope of the Rockies headed for the 
San Joaquin Pass! Disaster – sudden and 
unseen, lies waiting for it in Schooner 
Canyon Lake! While Superman wings his 
way through space, searching desperately 
for the nearest mountain town; he at last 
finds it, drops down from the sky and enters 
the local police station in his character of 
Clark Kent, local news reporter. 
49 © 2014 Mirren Business Development
Let’s Specifically Apply This to Deck Writing 
50 © 2014 Mirren Business Development
51 
© 2014 Mirren Business Development 
Every Presentation Tells a Story 
Client’s Brand 
Business 
Goal 
Business 
Challenge 
Your Strategy to resolve 
the Business Challenge & 
Benefit (& Proof) achieve the Business Goal 
of your recommendation 
Hero 
Goal 
Challenge 
Plan 
Resolution
A Good Story Grabs & Holds Everyone 
52 © 2014 Mirren Business Development
A Good Story – About You – 
Grabs You By the Shirt Collar 
& Completely Focuses Your Attention 
53 © 2014 Mirren Business Development
The Objective: 
Macro: Use the Storytelling Framework to 
Construct Your Presentation 
Micro: While Engaging the Client with Relevant 
Stories to Reinforce Key Points Along the Way 
54 © 2014 Mirren Business Development
Insight 
Action 
Benefit 
55 © 2014 Mirren Business Development
Let’s Punch it Up 
with Principles from Storytelling 
56 © 2014 Mirren Business Development
The “Challenge” Plot 
57 © 2014 Mirren Business Development
Business Goal Challenge 
Insight 
Action 
Benefit 
58 © 2014 Mirren Business Development
59 
© 2014 Mirren Business Development 
End the First Act with a Hook 
Foreshadow What’s Ahead 
“We’ve got a big goal… 
and, we’re up against some serious challenges… 
but we’ve uncovered something very interesting.”
This Set Up Now Becomes 
the Focus – the Plot – 
For Your Entire Presentation 
60 © 2014 Mirren Business Development
Business Goal Challenge 
NO SLIDES 
61 © 2014 Mirren Business Development
62 © 2014 Mirren Business Development
Business Goal Challenge 
Insight 
Action 
Benefit 
63 © 2014 Mirren Business Development
“A day of my life I’ll never get back.” 
Client VP Marketing 
Commenting at Mirren Roundtable 
about sitting through a day of agency 
pitch presentations 
64 © 2014 Mirren Business Development
In Summary, You Now Have a Story 
Collection of different topics 
Patched together 
Tons of information 
Leaves the client with rational 
facts & impressions 
Story 
One core idea 
Flows seamlessly 
Economic 
Connects emotionally, inspires 
the client to take (your) action 
Unforgettable 
Collection
Learn More about Crafting Persuasive Presentations 
at Mirren.com/On-Demand-Learning 
66 © 2014 Mirren Business Development
67 © 2014 Mirren Business Development
Thank You 
www.Mirren.com 
68 © 2014 Mirren Business Development

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"Presentations that Command the Room & Win Business" - Brent Hodgins of Mirren

  • 1. Mirren Business Development Presentations that Command the Room & Win Business www.Mirren.com © 2014 Mirren Business Development 1 © 2014 Mirren Business Development
  • 2. Or… Why Your New Business Presentations Suck & What to do About It www.Mirren.com © 2014 Mirren Business Development 2 © 2014 Mirren Business Development
  • 3. 3 © 2014 Mirren Business Development
  • 4. “A day of my life I’ll never get back.” Client VP Marketing Commenting at Mirren Roundtable about sitting through a day of agency pitch presentations 4 © 2014 Mirren Business Development
  • 5. Why? 5 © 2014 Mirren Business Development
  • 6. Because Everyone Sounds the Same 6 © 2014 Mirren Business Development
  • 7. Because You Have No Insight 7 © 2014 Mirren Business Development
  • 8. Because Your Presentation is Boring 8 © 2014 Mirren Business Development
  • 9. It May Be Smart, But It Has No Magic 9 © 2014 Mirren Business Development
  • 10. Because You Need to Speak to Business Impact 10 © 2014 Mirren Business Development
  • 11. Let’s First Break Down the Core Elements of an Engaging Client Presentation 11 © 2014 Mirren Business Development
  • 12. On a Very Basic Level… 12 © 2014 Mirren Business Development
  • 13. Insight Action Benefit 13 © 2014 Mirren Business Development
  • 14. Insight Action Benefit 14 © 2014 Mirren Business Development
  • 15. Objective: Uncover New Insights That Will Translate Into New Marketing/Business Opportunities for Your Clients 15 © 2014 Mirren Business Development
  • 16. Transaction Insight A belief, value or need about the target audience that has NOT yet been leveraged to create a transaction. 16 © 2014 Mirren Business Development
  • 17. 17 © 2014 Mirren Business Development
  • 18. A Piece of Information about the Consumer is Not an Insight You’ve Got to Tell the Client Something They Don’t Already Know 18 © 2014 Mirren Business Development
  • 19. Lead with Qualitative (Storytelling) Then Introduce the Data (Support) 19 © 2014 Mirren Business Development
  • 20. Anecdotal Stories About Real People Are More Compelling Than Data Points About Hypothetical People 20 © 2014 Mirren Business Development
  • 21. Insight Action Benefit 21 © 2014 Mirren Business Development
  • 22. The Program You’re Recommending 22 © 2014 Mirren Business Development
  • 23. Insight Action Benefit 23 © 2014 Mirren Business Development
  • 24. Inbound Inquiries: quality, volume, velocity Occupancy: rates, revenue per, duration Cross Sell: revenue across your entire property 24 © 2014 Mirren Business Development
  • 25. Grow Deposits New Banking Customer Acquisition Reduce Banking Customer Attrition Rates Increase Banking Product Cross Sell 25 © 2014 Mirren Business Development
  • 26. Insight Action Benefit 26 © 2014 Mirren Business Development
  • 27. More Importantly: There are Emotions at Play 27 © 2014 Mirren Business Development
  • 28. 28 Equilibrium is Critical with Clients Over the Long Term Trust Credibility Desire
  • 29. 29 It’s Different in a Competitive Review Trust Desire Credibility Trust can only be developed over a longer period of time
  • 30. 30 The Early Rounds Desire Trust Credibility Credibility from category experience, case studies, capabilities
  • 31. The Final Pitch Presentation Credibility Trust Desire 31 © 2014 Mirren Business Development
  • 32. This is Where Storytelling Comes In 32 © 2014 Mirren Business Development
  • 33. Storytelling captures and holds the attention of a Senior Decision Maker But Why? 33 © 2014 Mirren Business Development
  • 34. 34 © 2014 Mirren Business Development
  • 35. Dominants are Emotional But, Finely Tuned Emotions 35 © 2014 Mirren Business Development
  • 36. Dominants are Driven by Gut & Ego Gut & Ego are Heavily Influenced by Finely Tuned Emotions 36 © 2014 Mirren Business Development
  • 37. And, they Love to Conquer Stories Tap these Unique Emotions 37 © 2014 Mirren Business Development
  • 38. Why? 38 © 2014 Mirren Business Development
  • 39. Stories Grab You 39 © 2014 Mirren Business Development
  • 40. 40 Stories Endure © 2014 Mirren Business Development
  • 41. Plots are at the Core 41 © 2014 Mirren Business Development
  • 42. Plots are at the Core 42 © 2014 Mirren Business Development
  • 43. Plots are at the Core 43 © 2014 Mirren Business Development
  • 44. Break Down the Story 44 © 2014 Mirren Business Development
  • 45. The “Challenge” Plot 45 © 2014 Mirren Business Development
  • 46. Paint Vivid Pictures Hint: Fewer Visuals Can Be Better for Storytelling 46 © 2014 Mirren Business Development
  • 47. 47 © 2014 Mirren Business Development
  • 48. Stories Paint Vivid Pictures 48 © 2014 Mirren Business Development
  • 49. Events on the main line of the west coast railroad are rapidly reaching a climax! Speeding west out of Denver the crack streamliner -- The Silver Clipper -- roars up the slope of the Rockies headed for the San Joaquin Pass! Disaster – sudden and unseen, lies waiting for it in Schooner Canyon Lake! While Superman wings his way through space, searching desperately for the nearest mountain town; he at last finds it, drops down from the sky and enters the local police station in his character of Clark Kent, local news reporter. 49 © 2014 Mirren Business Development
  • 50. Let’s Specifically Apply This to Deck Writing 50 © 2014 Mirren Business Development
  • 51. 51 © 2014 Mirren Business Development Every Presentation Tells a Story Client’s Brand Business Goal Business Challenge Your Strategy to resolve the Business Challenge & Benefit (& Proof) achieve the Business Goal of your recommendation Hero Goal Challenge Plan Resolution
  • 52. A Good Story Grabs & Holds Everyone 52 © 2014 Mirren Business Development
  • 53. A Good Story – About You – Grabs You By the Shirt Collar & Completely Focuses Your Attention 53 © 2014 Mirren Business Development
  • 54. The Objective: Macro: Use the Storytelling Framework to Construct Your Presentation Micro: While Engaging the Client with Relevant Stories to Reinforce Key Points Along the Way 54 © 2014 Mirren Business Development
  • 55. Insight Action Benefit 55 © 2014 Mirren Business Development
  • 56. Let’s Punch it Up with Principles from Storytelling 56 © 2014 Mirren Business Development
  • 57. The “Challenge” Plot 57 © 2014 Mirren Business Development
  • 58. Business Goal Challenge Insight Action Benefit 58 © 2014 Mirren Business Development
  • 59. 59 © 2014 Mirren Business Development End the First Act with a Hook Foreshadow What’s Ahead “We’ve got a big goal… and, we’re up against some serious challenges… but we’ve uncovered something very interesting.”
  • 60. This Set Up Now Becomes the Focus – the Plot – For Your Entire Presentation 60 © 2014 Mirren Business Development
  • 61. Business Goal Challenge NO SLIDES 61 © 2014 Mirren Business Development
  • 62. 62 © 2014 Mirren Business Development
  • 63. Business Goal Challenge Insight Action Benefit 63 © 2014 Mirren Business Development
  • 64. “A day of my life I’ll never get back.” Client VP Marketing Commenting at Mirren Roundtable about sitting through a day of agency pitch presentations 64 © 2014 Mirren Business Development
  • 65. In Summary, You Now Have a Story Collection of different topics Patched together Tons of information Leaves the client with rational facts & impressions Story One core idea Flows seamlessly Economic Connects emotionally, inspires the client to take (your) action Unforgettable Collection
  • 66. Learn More about Crafting Persuasive Presentations at Mirren.com/On-Demand-Learning 66 © 2014 Mirren Business Development
  • 67. 67 © 2014 Mirren Business Development
  • 68. Thank You www.Mirren.com 68 © 2014 Mirren Business Development