1. CURRICULUM VITAE
Miranda Horan
13 Taupo Avenue, Bayfair
Mount Maunganui, 3116
Bay of Plenty
New Zealand
Phone +64 21 655 405
Email miranda.horan@yahoo.co.nz
Statement
My CV will support that I am an honest, well educated person, with demonstrated academic, work place
and publicly acknowledged achievements. I am seeking to build a high level career in the business and
social service sector.
Key Skills and Experience
Business Management and Leadership: I have worked as the Regional Manager across the Waikato and
Bay of Plenty and owned and operated my own businesses. I have developed and successfully managed
the implementation of key business strategies and marketing plans for businesses in the Entertainment,
Retail, Leisure and Tourism industries. I have developed and delivered customer service and sales
training programmes. I build positive relationships and drive my business ventures to exceed planned
expectations. I have successfully initiated and led the development of a number of business enterprises
and led and motivated others in that process. I have a unique sense of foresight, the ability and
innovation to take an opportunity, to analyze the market, to adapt and plan a strategic direction
forward. I am prepared to take calculated and planned risks.
Communications and Public Relations: I am an excellent communicator with highly developed
interpersonal skills and the ability to connect with people from all walks of life. I have Waikato
University qualifications in Public Relations Campaigns and Media Relations. My previous roles in
Advertising and Marketing have developed key capabilities in production of television ads and
documentaries for public viewing. I am computer literate with good keyboard skills and a sound
understanding of generic, company specific and Database Software. I have a solid knowledge of I.T,
web-based research, social media and web marketing and website development.
Human Resources and Health and Safety Management: I have successfully developed comprehensive
Health and Safety and HR practices, including competency based interviewing, job descriptions
development, remuneration planning, performance reviews, training and disciplinary procedures.
Health and safety compliance is paramount to NZ legislative requirements and I have designed robust
H&S plans and systems for business implementation.
Sales and Marketing: My experience in sales and conflict management has enhanced my competencies
in motivation and negotiating a win/win situation. This is the basis of all my successful partnerships. I
have a proven track record in sales and marketing and I understand the need for effective time
management and I am flexible enough to multitask and re-plan should the need arise.
Curriculum Vitae – Miranda Horan Page 1
2. Recent Work History
Responsibilities:
Responsibilities:
Mentor, Tauranga, Bay of Plenty
Te Tuinga Whanau Trust and Get Smart Trust
• Take the lead in supporting a young person through an ongoing, one-
to-one relationship
• Serve as a positive role model and friend
• Build the relationship by planning and participating in activities
together
• Strive for mutual respect
• Build self-esteem and motivation
• Help set goals and work together toward accomplishing them
Event 2IC Jetsprints- ENZED & PSP Cup, Tauranga, Bay of Plenty
Bay of Plenty Jetsprints
• Development, production and delivery of projects from proposal to
final implementation
• Setting, communicating and maintaining timelines and priorities
• Communicating, maintaining and developing client relationships
• Managing supplier relationships
• Managing operational and administrative functions to
ensure specific efficient delivery
• Providing leadership, motivation, direction and support to our team,
promotional staff and volunteers
• On site inspections and project managing Family Fun, competitor
and corporate areas
• Ensuring excellent service to both spectators and sponsors
Regional Manager, Waikato/Bay of Plenty, NZ
Goldbuyers Waibop Ltd
This position required the employment, management, training and
performance of 18 staff in 4 fixed locations across the Waikato and Bay
of Plenty, purchasing gold for recycling.
Responsibilities: • Manage sales team and offer assistance in terms of deals, closure
and ongoing training and product knowledge.
• Research, develop and implement new markets and market trends
whilst remaining competitive and innovative.
• Research and prepare company discussion documents, market share,
market splits, margins, product mix, and competitor activity and
budget forecasts.
• Price negotiations and continued relationship building with clients
Curriculum Vitae – Miranda Horan Page 2
3. both within and outside of the Group.
• Customer relations, customer creditworthiness and customer
satisfaction in line with corporate policies as well as in house
production capabilities.
• Preparation of Regional sales outcomes.
• Marketing, advertising and store promotions.
• Product flow, merchandising and stock management.
• Human resource and performance management, contract and
leasing negotiations.
Achievements: • Best Sales Performance 2011
• 95% + Across all Locations for Mystery Shopper
Trustee
Hiwarau C Maori Land Trust, Bay of Plenty
Tahora Ahu Whenua Trust, Bay of Plenty
The position required that I act as a Liaison coordinator between the
Maori Land Court, beneficiaries and key stakeholders including Forestry,
Local Government and Iwi overseeing long term strategies for land
development.
Responsibilities: • Examine the evidence and give advice to Key stakeholders, Whanau
and beneficiaries.
• Research and study details of the law and examine legal arguments.
• Prepare and advise on paperwork for property or business deals
• Instruct and work alongside appointed barristers to appear in court
on behalf of clients.
• Negotiate resolution of any disputes
• Prepare and present arguments.
• Give opinions.
• Set long term strategies and goals.
Sales Consultant
The Radio Network, NZ.
I was responsible for Internal sales and Team Leader for the nationwide
regional sales teams, managing cold calling sales prospects, up selling
small dollar spend, existing clients and appointment bookings for
Account Management teams and also Ad writing, bookings and contract
sales.
Responsibilities: • Establishing and servicing of comprehensive a client base.
• Assist in the design and marketing of radio products.
• Market analysis and making decisions on products to import.
Curriculum Vitae – Miranda Horan Page 3
4. • Design and instigation of all branding, sales, and marketing.
• Instigating and finalising sales.
• Appoint key Personnel to sales and admin.
• Appoint and train a competent sales force.
• Management of sales teams. Training and development of new
product knowledge.
• Market analysis and making decisions on best type of advertising
products.
• Train all staff, set up flow lines and administrative procedures.
• Instigating and finalising sales.
Small Business Owner
Aloha Entertainment, NZ.
As an owner operator in the Entertainment business I was required to
manage all sales, marketing, business scoping, planning and
management of events, coordinating sponsors and key stakeholders,
acts and scheduling.
Responsibilities: • Manage comprehensive business feasibility studies and development
plans.
• Formalise a business attack plan and launch the new business to
selected markets.
• Business establishment of Aloha Entertainment and set up,
preparation and review of business plans and annual budgets.
• Design and instigation of branding, sales, and marketing.
• Cash flow and debt management.
• Key Account management – Daily account status management and
analysis, sourcing of potential opportunities.
• Sales and Marketing management.
• Event planning and Event Management including sound and lighting
procurement and set up.
Achievements: • NZ Security Association Conference.
• Waipuna Hospice Charity Dinner.
• Cambridge Jewels Harness Racing – VIP Corporate Tent.
• Golden Guitar Awards 2007.
• Three Diva’s Concert, Taranaki .
• Thoroughbred Cup -Corporate Tent.
• NZ Country Music Awards 2007.
• Tauranga Ethnic Festival.
• Maketu Kaimoana Festival 2009 – 2012.
Previous Work History
Real Estate Salesperson.
Curriculum Vitae – Miranda Horan Page 4
5. First National Real Estate. Mount Maunganui
Surf Coach
Aloha Surf School- Owner, Mount Maunganui
Account Manager
Brandworld, Auckland
Irie Blue NZ Ltd, Auckland NZ
Buspak, Auckland NZ
Sales Representative
Telecom NZ, Auckland
Lance Corporal
NZ Army.
Education
London City and Guilds Cooking 1
London City and Guilds Food and Beverage Service 2
Basic All Arms 288
London City and Guilds through NZ Army, Waiouru
Certificate in Basic Public Relations
Auckland University
Certificate in Real Estate
Massey University
Certificate in Maori Studies
Te Wananga O Aotearoa
NZIM Diploma in Management
BOP Polytechnic, Tauranga
Marketing Techniques (Internal Sales and Marketing Courses)
Telecom, NZ.
Public Relations
University of Waikato
Professional Development
Marketing and Sales Courses Motivational Seminars and Webinairs
Vision Training Internet sales and Marketing Seminars
Robert Kiyosaki – Rich Dad Poor Dad Coaching
Member of NZIM Member BOP Justice of the Peace Assn
Member of PRINZ
Voluntary Work
ST Thomas More PTA – Chairperson Omanu Surf Lifesaving Club
Arataki Rugby Club Tauranga whalers Rugby League
Coastline Rugby League Mt Rugby Club
Curriculum Vitae – Miranda Horan Page 5
6. Flippaball Co-Ordinator Aquinas Waterpolo Committee
Personal Achievements
• Justice of the Peace
• Co Directed a documentary for Inside NZ , “Lost Dreaming” with Pacific Rose Productions
• Represented the NZ Army in the Torque Dor Food and Beverage National Competition
• First female recruit to win Top BAA Recruit for 8 years.
Personal Interests
• Reading Travel
• Cooking Dining
• Beach sports
Referees
Michael O’Neil
Personal Referee
0212207325
Lee Jones
Goldbuyers NZ Ltd
Former CEO
021 505041
Curriculum Vitae – Miranda Horan Page 6
7. Flippaball Co-Ordinator Aquinas Waterpolo Committee
Personal Achievements
• Justice of the Peace
• Co Directed a documentary for Inside NZ , “Lost Dreaming” with Pacific Rose Productions
• Represented the NZ Army in the Torque Dor Food and Beverage National Competition
• First female recruit to win Top BAA Recruit for 8 years.
Personal Interests
• Reading Travel
• Cooking Dining
• Beach sports
Referees
Michael O’Neil
Personal Referee
0212207325
Lee Jones
Goldbuyers NZ Ltd
Former CEO
021 505041
Curriculum Vitae – Miranda Horan Page 6