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Millward Brown: Knowledge Point


Do men and women respond differently to ads?
While at an overall level, men and women give similar ratings to ads, they
respond differently to individual ads. Men are more likely to enjoy ads featuring
humor, distinctive creative styles, and sexual imagery, while women are more
likely to enjoy ads featuring children or a slice of life.

Overall, ratings are similar                                                                                                                                    Comparison of male and female – negative emotions


At an overall level, we observe little difference in the way men
                                                                                                                                                                10
                                                                                                                                                                                                                                                                                                                9. 24
                                                                                                                                                                                                                                                                                                      8 .88
                                                                                                                                                                                                                                                                                            8 .42

and women respond to advertising. The following chart looks
                                                                                                                                                                                                                                                                                   7.97



at key TV Link measures (enjoyment, active involvement,
branding, news, credibility, difference, and relevance) for U.S.                                                                                                5



English ads for which the test sample consisted of both men                                                                                                                                                                 3.03    2.94


and women; there is little difference in the scores given by                                                                                                         1.66     1.76
                                                                                                                                                                                       1.08     0.85      0.63     0.71
                                                                                                                                                                                                                                              1.42     1.29     1.42      1.29


men and women.                                                                                                                                                  0
                                                                                                                                                                      Repel led        Inadequate             Sad            Annoyed            Hat red         Dis appointed         Guilty          Unimpressed
                                                                                                                                                                     (1277 ) (1268 )    (1277 ) (1268 )   (1277 ) (1268 )   (1277 ) (1268 )   (1277 ) (1268 )    (1277 ) (1268 )   (1276 ) ( 1267)     ( 1276) ( 1267)


Men versus Women: No real differences
                                                                                                                                                                                                                                                                                                              Male
6                                                                                                                                                                                                                                                                                                             Female
                                        5. 32
                         5. 03
                                                                                                                                                                These findings are backed up by analysis from our tracking
                                                                4.04                          4.03      4.09
                                                                                                                                                                database, which finds no difference between the average
                                                     4.01
4
     3.55      3.54
                                                                                                                      3.58         3.60

                                                                         2.65      2.64
                                                                                                                                             3. 02     3.04     Awareness Indexes for men and women. After advertising,
2
                                                                                                                                                                increases in TV ad awareness and brand measures are similar
                                                                                                                                                                among both groups.

0
                                                                                                                         Diffe re n c e      Rel eva nce
                                                                                                                                                                Men and women enjoy different things
     Enjoyme nt          I nvo lve me nt               Bran d in g            News              Cre d ib il ity
      (1338) (1329)           (456) (447)             (1332) ( 1323)          ( 1287)               ( 486)               ( 443) ( 434)           (1285 )        However, behind these averages, it is clear that there are real
                                                                                                                                                     Ma l e     differences in the types of ads that are enjoyed by men and
                                                                                                                                                     Fema l e   women.

                                                                                                                                                                We took data from a set of 1 200 U.S. ads that were tested
Similarly, looking at emotional responses generated by
                                                                                                                                                                among samples including both males and females and
advertising, the overall pattern between the sexes is similar.
                                                                                                                                                                examined the ads that were in the top 10 percent for each
Comparison of male and female – positive emotions                                                                                                               group on enjoyment. This analysis showed that men are more
15

                                                                 13.3
                                                                         14.5
                                                                                                                                                                likely to enjoy humorous ads - particularly those involving
     1 8
      1.
                                                                                                                  10.5                                 10.7     spoofs. (However, it is worth stressing that there are also
             10. 3
10
                       8 .1      8 .1
                                                                                                      9.4
                                                                                                                                              8.4               many humorous ads that do perform well among women).
                                            7. 2
                                                         6 .2
                                                                                                                                                                HUMOR                                                                                               Male                             Female
 5
                                                                                            3.1                                                                 Funny                                                                                                 47                              28
                                                                                    2.6                                      2.2
                                                                                                                                      1.6                       Light hearted                                                                                          36                             38
 0                                                                                                                                                              No Humor                                                                                               17                             34
      Att ra c te d      Exc i te d             Co n fi d ent     Contented        Affec tionate       Sur prised              Proud           Ins pired
     ( 1277) ( 1268)   (1277) (1268)        (1277) (1268)         (1277) (1268)     (1277) (1268)     (1277) (1268)          (1277) (1268)    (1277 ) (1268 )   --------------------

                                                                                                                                                      Male
                                                                                                                                                                Spoof/Parody in ad                                                                                     12                              2
                                                                                                                                                      Fem ale   Base (ads)                                                                                         (114)                             (135)
                                                                                                                                                                Base




April 201
        1
Millward Brown: Knowledge Point                                                                                                                                                                                                            2



A Spanish ad that features a humorous scene in a                                                            Other ads may actually alienate women. For example, one
slaughterhouse provides an example of humor that appeals                                                    German ad for a chocolate brand targeted at young adults
more to men than women. Men better appreciated the                                                          featured a teacher behaving in an erotic, flirtatious manner in
intended black humor; it kept their attention. However, the                                                 front of her young adult class. Responses to the ad differed
somewhat violent nature of the ad put off the female target,                                                substantially by gender. Men enjoyed the woman’s behavior,
who did not enjoy the ad.                                                                                   while women increasingly lost interest as the ad progressed.
The ad fails to engage women                                                                                German Chocolate ad

               AUDIO
                                                                                                                          VISUAL              Woman                                     Woman takes                         Woman comes
                                                                                                                                               enters    She                           as well a piece                     again to the fore.
                                                                                                                                    A grade the room translates                        and eats it with                   She licks off some
                                                                                                                         30        of school and starts words             Man eats       indulgence                     crème from her finger
                                                                                                                                              a lesson                    a piece of
                                                                                                                                      with
                                                                                                                                     young                               the product                           Product
    MORE                                                                                                        MORE                 adults                                                                   described,
                                                  Product demo                                                                                                                                             woman only in
 INTERESTING                                                                                                 INTERESTING 20 Female                                                                         the background                   Product
                                                                                                                             legs on                                                                                                        shot and
                                  Product usage                                                                            high-heels                                                                                                        slogan
                                                                                                                            going in
     Scale:            Romantic                                                                                          10 a hall

    Standard           scenery
                                                                                                                Scale:
   2 SECS
    1.5                                                                                                        Standard     0
                                                                                                               30 SECS          0 1   2   3   4     5 6   7   8   9 10 1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
                                                                                                                                                                        1

                                                                                               Packshot &                 -10
                                                                                                                                                      Zoom onto the                                        Product
                                                                                                   Slogan                                           woman’s face and                                      description
                                                                                                                MORE
     MORE                                                                                                                 -20                     further on the mouth
                         Male                                                                                  BORING
    BORING                                                       Cut & Change of scene:
                         Female
                                                                 in the slaughtery                                        -30
                                                                                                                                                                                   Male              Female
                                                                                                                                                              Base: Total          (50)              (50)

               VISUAL




While men enjoy a distinctive creative style, women on the                                                  More than twice as many men as women said they would
whole are more likely to enjoy ads featuring a slice of life,                                               enjoy watching the ad (52 percent versus 24 percent). Over
or children. There was no significant difference in messaging                                               half of the men liked the woman in the ad while only 1     4
style between the most enjoyed ads for each group.                                                          percent of women did. Almost a quarter of the women
                                                                                                            disliked the ad for being sexist or erotic. Given that women
                                                                              Male           Female         were an equal target for the brand, this represented a major
 Distinctive creative style                                                    36              22
                                                                                                            problem.
 Slice of life                                                                 32              47
 Children                                                                       9              36
                                                                                                            So while at an overall level there may be no differences in
 Emotional                                                                     41              50           responses to advertising between the sexes, there are clearly
 Rational                                                                      16              14
                                                                                                            differences in response to individual ads.
 Both                                                                          37              33


 Base (ads)                                                                   (1 4)
                                                                               1              (135)



Response to sexual imagery
Ads that feature sexual imagery can also elicit distinctly
different responses from the two sexes. Some ads are enjoyed                                                    Knowledge Points are drawn from the Millward
by both sexes, but for different reasons. For example, a                                                        Brown Knowledge Bank, consisting of our databases
deodorant ad featured a girl preparing for a date while her                                                     of 132,000 brand reports and 70,000 ads, as well
boyfriend is coming up in the lift. It was an entertaining ad that                                              as 1,400 case studies, 900 conference papers and
performed well overall, but men and women found different                                                       magazine articles, and 350 learnings documents.
parts interesting. Women followed the main elements of the
story, while men showed peaks of interest only when the                                                         Share this Knowledge Point:
woman appeared in her underwear.




                                                                                    ©201 Millward Brown
                                                                                       1

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Do men and women respond differently to ads?

  • 1. Millward Brown: Knowledge Point Do men and women respond differently to ads? While at an overall level, men and women give similar ratings to ads, they respond differently to individual ads. Men are more likely to enjoy ads featuring humor, distinctive creative styles, and sexual imagery, while women are more likely to enjoy ads featuring children or a slice of life. Overall, ratings are similar Comparison of male and female – negative emotions At an overall level, we observe little difference in the way men 10 9. 24 8 .88 8 .42 and women respond to advertising. The following chart looks 7.97 at key TV Link measures (enjoyment, active involvement, branding, news, credibility, difference, and relevance) for U.S. 5 English ads for which the test sample consisted of both men 3.03 2.94 and women; there is little difference in the scores given by 1.66 1.76 1.08 0.85 0.63 0.71 1.42 1.29 1.42 1.29 men and women. 0 Repel led Inadequate Sad Annoyed Hat red Dis appointed Guilty Unimpressed (1277 ) (1268 ) (1277 ) (1268 ) (1277 ) (1268 ) (1277 ) (1268 ) (1277 ) (1268 ) (1277 ) (1268 ) (1276 ) ( 1267) ( 1276) ( 1267) Men versus Women: No real differences Male 6 Female 5. 32 5. 03 These findings are backed up by analysis from our tracking 4.04 4.03 4.09 database, which finds no difference between the average 4.01 4 3.55 3.54 3.58 3.60 2.65 2.64 3. 02 3.04 Awareness Indexes for men and women. After advertising, 2 increases in TV ad awareness and brand measures are similar among both groups. 0 Diffe re n c e Rel eva nce Men and women enjoy different things Enjoyme nt I nvo lve me nt Bran d in g News Cre d ib il ity (1338) (1329) (456) (447) (1332) ( 1323) ( 1287) ( 486) ( 443) ( 434) (1285 ) However, behind these averages, it is clear that there are real Ma l e differences in the types of ads that are enjoyed by men and Fema l e women. We took data from a set of 1 200 U.S. ads that were tested Similarly, looking at emotional responses generated by among samples including both males and females and advertising, the overall pattern between the sexes is similar. examined the ads that were in the top 10 percent for each Comparison of male and female – positive emotions group on enjoyment. This analysis showed that men are more 15 13.3 14.5 likely to enjoy humorous ads - particularly those involving 1 8 1. 10.5 10.7 spoofs. (However, it is worth stressing that there are also 10. 3 10 8 .1 8 .1 9.4 8.4 many humorous ads that do perform well among women). 7. 2 6 .2 HUMOR Male Female 5 3.1 Funny 47 28 2.6 2.2 1.6 Light hearted 36 38 0 No Humor 17 34 Att ra c te d Exc i te d Co n fi d ent Contented Affec tionate Sur prised Proud Ins pired ( 1277) ( 1268) (1277) (1268) (1277) (1268) (1277) (1268) (1277) (1268) (1277) (1268) (1277) (1268) (1277 ) (1268 ) -------------------- Male Spoof/Parody in ad 12 2 Fem ale Base (ads) (114) (135) Base April 201 1
  • 2. Millward Brown: Knowledge Point 2 A Spanish ad that features a humorous scene in a Other ads may actually alienate women. For example, one slaughterhouse provides an example of humor that appeals German ad for a chocolate brand targeted at young adults more to men than women. Men better appreciated the featured a teacher behaving in an erotic, flirtatious manner in intended black humor; it kept their attention. However, the front of her young adult class. Responses to the ad differed somewhat violent nature of the ad put off the female target, substantially by gender. Men enjoyed the woman’s behavior, who did not enjoy the ad. while women increasingly lost interest as the ad progressed. The ad fails to engage women German Chocolate ad AUDIO VISUAL Woman Woman takes Woman comes enters She as well a piece again to the fore. A grade the room translates and eats it with She licks off some 30 of school and starts words Man eats indulgence crème from her finger a lesson a piece of with young the product Product MORE MORE adults described, Product demo woman only in INTERESTING INTERESTING 20 Female the background Product legs on shot and Product usage high-heels slogan going in Scale: Romantic 10 a hall Standard scenery Scale: 2 SECS 1.5 Standard 0 30 SECS 0 1 2 3 4 5 6 7 8 9 10 1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 1 Packshot & -10 Zoom onto the Product Slogan woman’s face and description MORE MORE -20 further on the mouth Male BORING BORING Cut & Change of scene: Female in the slaughtery -30 Male Female Base: Total (50) (50) VISUAL While men enjoy a distinctive creative style, women on the More than twice as many men as women said they would whole are more likely to enjoy ads featuring a slice of life, enjoy watching the ad (52 percent versus 24 percent). Over or children. There was no significant difference in messaging half of the men liked the woman in the ad while only 1 4 style between the most enjoyed ads for each group. percent of women did. Almost a quarter of the women disliked the ad for being sexist or erotic. Given that women Male Female were an equal target for the brand, this represented a major Distinctive creative style 36 22 problem. Slice of life 32 47 Children 9 36 So while at an overall level there may be no differences in Emotional 41 50 responses to advertising between the sexes, there are clearly Rational 16 14 differences in response to individual ads. Both 37 33 Base (ads) (1 4) 1 (135) Response to sexual imagery Ads that feature sexual imagery can also elicit distinctly different responses from the two sexes. Some ads are enjoyed Knowledge Points are drawn from the Millward by both sexes, but for different reasons. For example, a Brown Knowledge Bank, consisting of our databases deodorant ad featured a girl preparing for a date while her of 132,000 brand reports and 70,000 ads, as well boyfriend is coming up in the lift. It was an entertaining ad that as 1,400 case studies, 900 conference papers and performed well overall, but men and women found different magazine articles, and 350 learnings documents. parts interesting. Women followed the main elements of the story, while men showed peaks of interest only when the Share this Knowledge Point: woman appeared in her underwear. ©201 Millward Brown 1