This webinar introduces Enterprise Innovation Platforms and differentiates them from Enterprise Social Networks or Social Business Software. It then lists the 5 key things to consider when evaluating such a platform for purchase in your organization.
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5 Things to Consider when evaluating an Enterprise Innovation Platform
1. 5 Things to Consider when evaluating an
Enterprise Innovation Platform
2. About the Speaker
Milind Pansare is vice president of product marketing
at Spigit. Milind has held several leadership roles in the
social collaboration software space, and has over 25
years of experience in Silicon Valley in marketing,
alliances and engineering management at silicon valley
startups and larger companies like Sun Microsystems
(now Oracle), Saba Software and Hewlett Packard. He
has served as an advisor to startups and startup
incubators. Milind is passionate about the use of social
collaboration and innovation technologies to transform
the way we work. He holds a degree in Computer
Science.
3. Agenda
• Evolution of the Enterprise Innovation Platform
• The technology underpinnings
• 5 Things to Consider (with live demo examples)
• Customer Case Studies
4. 75%Of executives are
concerned with not
having transformational
growth ideas
- Corporate Executive Board
50%Higher employee
engagement in highly
profitable companies
- McKinsey
3• Grow Revenue
• Innovate for Competitive
Differentiation
• Reduce Costs through
efficiencies
- 2012 MIT Sloan/Deloitte Study
TOP BUSINESS
ISSUES
of employees never
use their enterprise
social network
- Forrester
77% success rate of
“Provide and Pray”
approach. Vast majority
of social collaboration
initiatives fail due to
lack of purpose.
- Gartner
of organizations are
dealing with disengaged
or detached employees
- Silk Road
86%
10%
7. Core ESN Structure
• Profile
• Groups/Places
• Wiki/Pages/Intranet
• Files
• Blogs
• Microblog
• Activity Stream
• Apps
• Badges
Business Benefits
• Serendipity, “Chaos Conversations”
• Group/Team Collaboration
• Sales And Marketing - Peripheral Vision
• Customer Service Agility
Enterprise Social Networks Enterprise Innovation Platforms
Core EIP Structure
• Challenges and Purposeful Communities
• Time
• Ideas, Idea Stages
• Automated Graduation
• Leaderboards, Pulse Rate, Reputation
• Actionable Activity Stream
• Workflow, Evaluations, Reviews
• Predictions, Business Analytics
• Crowd Dynamics, Game Mechanics,
Behavioral Science, Big Data
Business Benefits
• Revenue Growth (New Products And Services)
• Cost Efficiencies (Process Improvements)
• Increased Employee Engagement (Impact on
business outcomes)
• Customer Insight (Product And Service
improvements)
8. Technology Platform
(from ideas to business outcomes)
Get Ideas at scale – from your employees, customers and partners.
Surface the best ideas for impactful business outcomes.
Make it a repeatable, scalable, predictable and quantifiable business process
9. 5 Things to Consider when evaluating an
Enterprise Innovation Platform
1. ENGAGE Can it Engage at Scale?
2. SURFACE Does it have the structure to surface the best ideas?
3. PROCESS Can you make it a repeatable business process?
4. ENTERPRISE Is it an enterprise-class platform?
5. BEST PRACTICES Do you get access to best practices?
11. Ensure all ideas are carefully
considered and the best
ideas are surfaced
Define idea stages and automated
graduation criteria that are a fit for for
your organization. Use the crowd to do
heavy lifting in initial stages and use the
built-in fusion workflow engine for expert
evaluations in later stages
12. Match the workflow to your
business process
Measure innovation with the help of
Business Analytics, dashboards and
reports
13. Enterprise Integrations
SharePoint
• Comprehensive Social Innovation Management for SharePoint
• Built natively for SharePoint
• Integrates with Yammer
Jive
• Spigit App connects Spigit platform to Jive
• Interact with Spigit activities right from Jive
• Leverages Jive social graph
Yammer
• Publish Spigit activities to Yammer
• Add innovation into the organizational conversation
Chatter
• Publish Spigit activity to Chatter activity
stream
• Innovation at the point of your business
workflow
Ecosystem
14. International Language
Support
English, French, Spanish,
German, Japanese, Chinese,
Arabic, Portuguese, Russian
SDK
REST APIs
508 compliance
SSO SAML
Information Security Policy
Incident Management Policy
Vulnerability Assessment
Penetration Tests
Disaster Recovery Plan
Backup/Data Retention Policy
High Availability Architecture
Scalability Testiing
Global data centers
Americas, EMEA, APAC
(SAS70 Type II, EU Safe
Harbor, ISO certification)
15. Custom
Services
Design a package
that’s perfect for you.
A la Carte
Add these to your
Ongoing services to
create just the right
mix.
Ongoing
Select the right level of
ongoing services for
regular access to
expertise – from best
practices, software and
program support to
executive mentoring for
your leadership team.
Onboarding
Everything from
managing your first
challenge to building a
sustainable innovation
program
Strategic Service Offerings
16. On-line customer community Innovation newsletter Innovation forums featuring thought leaders and
customer best practices.
Access to Thought Leaders
17. 5 Considerations when evaluating an Enterprise
Innovation Platform
1. ENGAGE Can it Engage at Scale?
2. SURFACE Does it have the structure to surface the best ideas?
3. PROCESS Can you make it a repeatable business process?
4. ENTERPRISE Is it an enterprise-class platform?
5. BEST PRACTICES Do you get access to best practices?
18. “Spigit software is an absolutely hot and crucial
segment to enterprise software right now.”
- Huffington Post
Why Spigit?
Enterprise Grade
Technology
• 7 years of leadership in
Behavioral science and
Crowd dynamics
• Automated Idea Graduation
• Workflow
• Business Analytics
Global Scale
& Reach
Over 6 million licenses
Leading Global brands
19 of the Fortune 100
Getting ideas at scale – diversity of opinions – aggregation of ideas- solving specific organizational needs on a timelineDoes it provide Engagement at scale (eg. Citi as talking point)Features: communities,/challenges, activity stream, leaderboard, game mechanics, virtual currency, store, ideas and discussions, similar ideas, recommendationsScience: Crowd dynamics, game mechanics)
With over 1200 customersa scalable and secure infrastructure including 4 data centersOver 900 communities and > 1M usersStrong community management experienceAnd over 100 years of collective Innovation experience in the companySpigit is the leading provider of Social Innovation software and a strong partner to help you grow your business.