The document discusses emotional intelligence (EQ) and its importance for leadership. It defines EQ as the ability to understand one's own and other people's emotions. While IQ peaks at a young age, EQ can be improved into one's 50s through coaching. The coaching program uses an Emotional Capital model that assesses 10 competencies shown to be important for leadership. Improving EQ benefits not only individuals but also their relationships and interactions with others.

1. Emotional Intelligence
Leadership Coaching to improve Emotional Capital
What is Emotional Intelligence?
Emotional Intelligence is the ability to monitor one’s own and others’ feelings and emotions, to
discriminate among them and to use this information to guide one’s thinking and actions.
The term was initially developed by psychologists John Meyer, of the University of New Hampshire,
and Peter Salovey, of Yale University. However, Israeli psychologist Reuven Bar-On had worked
independently on a concept he called ‘emotional quotient’ and first coined the term ‘EQ’ in the early
1980s. The idea was popularised in 1995 by American journalist Daniel Goleman who wrote the first
best-selling book on the subject, “Emotional Intelligence – why it can matter more than IQ”.
Why is EQ important in business?
To be really effective in business today we need to work with a
new balance sheet, one that goes beyond the traditional balance
sheet which has the financial, physical and intellectual assets, to “Research shows convincingly
a new focus which includes the emotional assets of the business. that EQ is more important than
Understanding feelings lies at the heart of business success. IQ in almost every role and many
Positive emotions lead to great actions. Emotional factors are times more important in
leadership roles. This finding is
what enable people to work well together, enable people to
accentuated as we move from
remain resilient in the face of setbacks and opposition, enable us the control philosophy of the
to build cohesive teams and to encourage weaker members to industrial age to an empowering
step up to the challenges and manage stress. It’s the emotional release philosophy of the
factors within a business that will determine whether they will knowledge worker age” –
employ you, buy from you, hire you, or enter into strategic Stephen Covey
relationships with you.
Coaching with an Emotional Intelligence Framework
Research shows that EQ more than IQ determines leadership success. However, unlike IQ, which is
generally peaks at around 17 years of age and then remains reasonably level, EQ increases with age
up to around 50 and can be developed and improved at any age. Leadership is not just the domain
of the boss at the very top of an organisation. Developing leadership skills and emotional capital is
required at all levels within an organisation.
We provide leadership coaching based around the Emotional Capital model of Emotional
Intelligence. We use a psychometric assessment to kick start the process of working with individuals
to develop their emotional intelligence, helping them to make full use of their signature strengths
and identifying development opportunities across other competences.
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2. Emotional Intelligence
Leadership Coaching to improve Emotional Capital
As the development is concerning the way in which a person builds better relationships,
improvements are not only seen in the individual, but also in all of those with whom he or she
interacts.
The Emotional Capital Model
The Emotional Capital model of emotional intelligence has been
developed over the past ten years by Dr Martyn Newman of
RocheMartin, the author of “Emotional Capitalists – The New
Leaders”. Combining the results of research over the past 15
years into both emotional intelligence and leadership, he has “To be successful in our personal
and professional lives we need
produced an Emotional Intelligence model focussed on
emotional intelligence (EQ). To
leadership in business, covering ten competences which have be great leaders we need the
been shown to be key to successful and effective leadership. skills to manage our emotions
well and influence the emotions
The Emotional Capital Report (ECR) is a scientifically designed of other people toward positive
psychometric assessment tool for measuring an individual’s outcomes.” – Dr Martin Newman
emotional intelligence across the ten competences,
benchmarking them against a normative database of over 3000
leaders in business.
For more information contact
Mike Jones
01908 509088
07747 011589
mike@potentialmatters.co.uk
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