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MAKE THE MOST
OF YOUR TIME!



Spend your time doing things
that take you to the objectives
that make you happier and more
effective
WITH THANKS TO…

• Many of the principles described
  are derived from Dr Stephen R
  Covey’s book “The Seven Habits
  of Highly Effective People”
• A truly excellent book, the other
  six principles are well worth
  exploring too
• Also Tim Ferriss whose “The 4-
  Hour Work Week” is a modern
  business classic
ARE YOU MOVING FORWARDS?

• This will help you if:
     You never have enough time
     You never have time for you
     You want more time with people
      precious to you
     You have endless ‘to-do’ lists
     You wonder where time went
     You can’t make progress towards
      what you want
CONCEPTS:
FOCUS ON THE
THINGS THAT
MATTER AND MAKE
A DIFFERENCE
DEFINITION

• Time management is:
    A set of principles, practices, skills,
     tools, and systems that work
     together to help you get more value
     out of your time with the aim of
     improving the quality of your life
ASK YOURSELF…

• If you were at your own funeral, what would you want to be remembered
  for?
     By your partner and family?
     By your friends?
     In business?
     What difference would you have made?
• And then:
     What one thing could you do that if done regularly would make a tremendous
      positive difference in your personal life?
     What one thing in your business or professional life would bring similar results?
• And then:
     How do you make the time to do this consistently?
TIME MANAGEMENT TRUTHS

• Remember
    80% of results come from 20% of
     effort and time
    What you do is more important than
     how do you do it (perfectionists take
     note)
    Don’t use busy as an excuse for
     avoiding uncomfortable ‘important’
     actions
    Once time has gone, you can’t get it
     back
    Lack of time is often synonymous
     with lack of clear objectives
FOUR GENERATIONS OF TIME MANAGEMENT

• First generation:
     Get things done
     Notes, checklists, to-do lists
• Second generation
     Schedule to get things done
     Diaries, calendars, appointments
• Third generation:
     Prioritise and schedule to get things
      done
     What’s important?
• Fourth generation:
     Prioritise and schedule to do the
      things important to you
     Managing yourself, building
      relationships, getting results
URGENT OR IMPORTANT?

   Urgent tends to be reactive – event driven by somebody else
   Important tends to be proactive – results driven by you
   Don’t confuse ‘busy’ with ‘effective’
URGENT AND IMPORTANT

   Significant results that demand urgent attention
   Risk of more and more activities until you burn out
   Reactive or proactive - who is setting the agenda?


                     Urgent                           Not Urgent

                     Activities:                      Activities:
     Important




                     •   Crises                       •   Planning
                     •   Pressing problems            •   Recognising new opportunities
                     •   Deadline driven projects     •   Relationship building
     Not Important




                     Activities:                      Activities:
                     •   Interruptions                •   Trivia, busy work
                     •   Some calls, email, reports   •   Time wasters
                     •   Some meetings                •   Some mail and calls
URGENT, BUT NOT IMPORTANT

   Short term focus, crisis management
   Reacting to other people’s agendas
   Often feel victimised and out of control


                     Urgent                           Not Urgent

                     Activities:                      Activities:
     Important




                     •   Crises                       •   Planning
                     •   Pressing problems            •   Recognising new opportunities
                     •   Deadline driven projects     •   Relationship building
     Not Important




                     Activities:                      Activities:
                     •   Interruptions                •   Trivia, busy work
                     •   Some calls, email, reports   •   Time wasters
                     •   Some meetings                •   Some mail and calls
NOT URGENT, NOT IMPORTANT

   No impacts of any significance
   Busy doing things that don’t matter
   Dependent on others


                     Urgent                           Not Urgent

                     Activities:                      Activities:
     Important




                     •   Crises                       •   Planning
                     •   Pressing problems            •   Recognising new opportunities
                     •   Deadline driven projects     •   Relationship building
     Not Important




                     Activities:                      Activities:
                     •   Interruptions                •   Trivia, busy work
                     •   Some calls, email, reports   •   Time wasters
                     •   Some meetings                •   Some mail and calls
IMPORTANT, BUT NOT URGENT

   You are in control of your time
   Characterised by planning, results and relationships
   Time spent in this quadrant has maximum impact on things that matter


                     Urgent                           Not Urgent

                     Activities:                      Activities:
     Important




                     •   Crises                       •   Planning
                     •   Pressing problems            •   Recognising new opportunities
                     •   Deadline driven projects     •   Relationship building
     Not Important




                     Activities:                      Activities:
                     •   Interruptions                •   Trivia, busy work
                     •   Some calls, email, reports   •   Time wasters
                     •   Some meetings                •   Some mail and calls
SUMMARY

• The best way to spend your time
  is in the “important but not
  urgent” quadrant
• You’re doing the things that
  matter and are important to you
• Your actions are aligned with your
  objectives
• You achieve better work-life
  balance
ACTION PLAN:
GET RESULTS BY
TURNING THEORY
INTO ACTION
THE PROCESS

• Define personal objectives
• Define goals to take you to those
  objectives
• Schedule time to complete the
  goals
PERSONAL OBJECTIVES

                                  Major Objectives
• What are my major objectives?   Date:


    For myself?                  Personal Objectives

    For my partner and family?
    In business?


                                  Partner and Family Objectives




                                  Business Objectives
OBJECTIVES INTO GOALS

• What goals take me towards my
  objectives?                               Major Objectives
                                            Date:


    Each objective will have a series of   Personal Objectives

     goals to complete                                                      Goal 1


    These goals become specific actions                                    Goal 2

                                                                            Goal 3
    Then plan to complete those actions                                    Goal 4

                                            Partner and Family Objectives

                                                                            Goal 1

                                                                            Goal 2

                                                                            Goal 3

                                                                            Goal 4

                                            Business Objectives

                                                                            Goal 1

                                                                            Goal 2

                                                                            Goal 3

                                                                            Goal 4
PLAN WEEKLY

• A weekly plan is better than a
  daily plan:
     All actions – personal, family and
      business – can be systematically
      planned
     Looking at a week rather than a day
      makes plenty of time to complete
      important actions
     The weekly plan can be adapted daily
      as required (but don’t lose the
      important stuff!)
TIME
MANAGEMENT
TACTICS:
MAKE TIME FOR
YOU
DELEGATE!

• Without delegation, your
  achievement is limited to what
  you personally do
• With delegation, results become
  limitless
• Step past the traps:
     Think this way, and you end up doing
      everything
          “By the time I’ve explained it, I could
           have done it”
          “I could do it better myself”
     I don’t have staff (Don’t think org
      chart, think capability)
     Problems often solve themselves if
      you stop yourself being a bottleneck
      and empower others
DELEGATE RESULTS NOT TASKS

• Delegating tasks means:
     Methods focus rather than results
      focus
     Micro-management
     Those completing the task aren’t
      motivated
• Delegating results means:
     Specifying what needs to be
      accomplished, not how it should be
      done
     Scope for creativity
     Results ownership leads to greater
      motivation
JUST SAY NO

• Learn to respectfully say ‘No’ to
  urgent activities
     If I do this, does it move me closer to
      my goals?
     Who is this urgent for?
     Who else could do this?
     Are there other ways it could be
      done?
GET PARKINSON ON YOUR SIDE

• Parkinson’s Law states any task
  will expand to fill the time
  available
• Schedule tasks with very short
  and clear deadlines
INTERRUPTIONS

• To minimise interruptions, tell
  people how you prefer to
  communicate.
• In order of preference:
     Email
     Phone
     In person
EMAIL

• Email eats time your time
  responding to other people’s
  priorities
     Switch off the audible alarm and auto
      send/receive (or if that’s too painful,
      make it every two hours)
     Set an autoreply that says you look at
      email twice a day – lunchtime and
      end of day. And do that
     Do the same with your BlackBerry
     You’ll be amazed how people start to
      take their problems elsewhere
SCREEN CALLS

• Calls eat time your time
  responding to other people’s
  priorities
     Let calls go to voicemail, unless you
      know who it is and what they want
     Like email, schedule two windows a
      day to batch calls when you’ll get
      back to people
     When you do take or make calls, keep
      them brisk
MEETINGS

• Meetings can eat huge amounts
  of time
    Meetings should be held to take
     decisions, not define problems
    If a meeting doesn’t have clear
     objectives and an agenda, don’t go
    Always define an end time – and
     leave at that time
    Choose less obvious times to meet –
     e.g. 9.20 not 10.00 (An ‘on the hour’
     meeting is assumed to last an hour)
SOUNDS HARD?

• Think you’ll hurt feelings?
     You won’t – it just needs to be done
      courteously and consistently
     It’s your job to educate those around
      you to treat your time (and also
      theirs) with respect
SUMMARY
SUMMARY

• Have clear objectives about what you want
     For you
     For your family
     In business
• Break those objectives into manageable goals
• Schedule the actions that will complete the goals
• Delegate to increase your effectiveness
• Use time management tactics to minimise interruptions
HELPFUL?

• If you’ve fund this helpful and    • Mike McCormac founded Sales
  want to learn more, schedule an      Success and More to help
  hour’s sales coaching with me to     professional sales people selling
  help you apply the principles to     high value services achieve more.
  your situation.                      He has an MBA and his sales
• Go to Sales Coaching at Sales        background includes over 15
  Success and More!                    years success selling IT services
                                       and outsourcing. Mike works
                                       mainly in the UK and Cyprus.
                                     • Connect on LinkedIn
                                     • Follow me on Twitter
                                     • Email me
                                     • Phone +357 99 860725

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Make the most of your time!

  • 1. MAKE THE MOST OF YOUR TIME! Spend your time doing things that take you to the objectives that make you happier and more effective
  • 2. WITH THANKS TO… • Many of the principles described are derived from Dr Stephen R Covey’s book “The Seven Habits of Highly Effective People” • A truly excellent book, the other six principles are well worth exploring too • Also Tim Ferriss whose “The 4- Hour Work Week” is a modern business classic
  • 3. ARE YOU MOVING FORWARDS? • This will help you if:  You never have enough time  You never have time for you  You want more time with people precious to you  You have endless ‘to-do’ lists  You wonder where time went  You can’t make progress towards what you want
  • 4. CONCEPTS: FOCUS ON THE THINGS THAT MATTER AND MAKE A DIFFERENCE
  • 5. DEFINITION • Time management is:  A set of principles, practices, skills, tools, and systems that work together to help you get more value out of your time with the aim of improving the quality of your life
  • 6. ASK YOURSELF… • If you were at your own funeral, what would you want to be remembered for?  By your partner and family?  By your friends?  In business?  What difference would you have made? • And then:  What one thing could you do that if done regularly would make a tremendous positive difference in your personal life?  What one thing in your business or professional life would bring similar results? • And then:  How do you make the time to do this consistently?
  • 7. TIME MANAGEMENT TRUTHS • Remember  80% of results come from 20% of effort and time  What you do is more important than how do you do it (perfectionists take note)  Don’t use busy as an excuse for avoiding uncomfortable ‘important’ actions  Once time has gone, you can’t get it back  Lack of time is often synonymous with lack of clear objectives
  • 8. FOUR GENERATIONS OF TIME MANAGEMENT • First generation:  Get things done  Notes, checklists, to-do lists • Second generation  Schedule to get things done  Diaries, calendars, appointments • Third generation:  Prioritise and schedule to get things done  What’s important? • Fourth generation:  Prioritise and schedule to do the things important to you  Managing yourself, building relationships, getting results
  • 9. URGENT OR IMPORTANT?  Urgent tends to be reactive – event driven by somebody else  Important tends to be proactive – results driven by you  Don’t confuse ‘busy’ with ‘effective’
  • 10. URGENT AND IMPORTANT  Significant results that demand urgent attention  Risk of more and more activities until you burn out  Reactive or proactive - who is setting the agenda? Urgent Not Urgent Activities: Activities: Important • Crises • Planning • Pressing problems • Recognising new opportunities • Deadline driven projects • Relationship building Not Important Activities: Activities: • Interruptions • Trivia, busy work • Some calls, email, reports • Time wasters • Some meetings • Some mail and calls
  • 11. URGENT, BUT NOT IMPORTANT  Short term focus, crisis management  Reacting to other people’s agendas  Often feel victimised and out of control Urgent Not Urgent Activities: Activities: Important • Crises • Planning • Pressing problems • Recognising new opportunities • Deadline driven projects • Relationship building Not Important Activities: Activities: • Interruptions • Trivia, busy work • Some calls, email, reports • Time wasters • Some meetings • Some mail and calls
  • 12. NOT URGENT, NOT IMPORTANT  No impacts of any significance  Busy doing things that don’t matter  Dependent on others Urgent Not Urgent Activities: Activities: Important • Crises • Planning • Pressing problems • Recognising new opportunities • Deadline driven projects • Relationship building Not Important Activities: Activities: • Interruptions • Trivia, busy work • Some calls, email, reports • Time wasters • Some meetings • Some mail and calls
  • 13. IMPORTANT, BUT NOT URGENT  You are in control of your time  Characterised by planning, results and relationships  Time spent in this quadrant has maximum impact on things that matter Urgent Not Urgent Activities: Activities: Important • Crises • Planning • Pressing problems • Recognising new opportunities • Deadline driven projects • Relationship building Not Important Activities: Activities: • Interruptions • Trivia, busy work • Some calls, email, reports • Time wasters • Some meetings • Some mail and calls
  • 14. SUMMARY • The best way to spend your time is in the “important but not urgent” quadrant • You’re doing the things that matter and are important to you • Your actions are aligned with your objectives • You achieve better work-life balance
  • 15. ACTION PLAN: GET RESULTS BY TURNING THEORY INTO ACTION
  • 16. THE PROCESS • Define personal objectives • Define goals to take you to those objectives • Schedule time to complete the goals
  • 17. PERSONAL OBJECTIVES Major Objectives • What are my major objectives? Date:  For myself? Personal Objectives  For my partner and family?  In business? Partner and Family Objectives Business Objectives
  • 18. OBJECTIVES INTO GOALS • What goals take me towards my objectives? Major Objectives Date:  Each objective will have a series of Personal Objectives goals to complete Goal 1  These goals become specific actions Goal 2 Goal 3  Then plan to complete those actions Goal 4 Partner and Family Objectives Goal 1 Goal 2 Goal 3 Goal 4 Business Objectives Goal 1 Goal 2 Goal 3 Goal 4
  • 19. PLAN WEEKLY • A weekly plan is better than a daily plan:  All actions – personal, family and business – can be systematically planned  Looking at a week rather than a day makes plenty of time to complete important actions  The weekly plan can be adapted daily as required (but don’t lose the important stuff!)
  • 21. DELEGATE! • Without delegation, your achievement is limited to what you personally do • With delegation, results become limitless • Step past the traps:  Think this way, and you end up doing everything  “By the time I’ve explained it, I could have done it”  “I could do it better myself”  I don’t have staff (Don’t think org chart, think capability)  Problems often solve themselves if you stop yourself being a bottleneck and empower others
  • 22. DELEGATE RESULTS NOT TASKS • Delegating tasks means:  Methods focus rather than results focus  Micro-management  Those completing the task aren’t motivated • Delegating results means:  Specifying what needs to be accomplished, not how it should be done  Scope for creativity  Results ownership leads to greater motivation
  • 23. JUST SAY NO • Learn to respectfully say ‘No’ to urgent activities  If I do this, does it move me closer to my goals?  Who is this urgent for?  Who else could do this?  Are there other ways it could be done?
  • 24. GET PARKINSON ON YOUR SIDE • Parkinson’s Law states any task will expand to fill the time available • Schedule tasks with very short and clear deadlines
  • 25. INTERRUPTIONS • To minimise interruptions, tell people how you prefer to communicate. • In order of preference:  Email  Phone  In person
  • 26. EMAIL • Email eats time your time responding to other people’s priorities  Switch off the audible alarm and auto send/receive (or if that’s too painful, make it every two hours)  Set an autoreply that says you look at email twice a day – lunchtime and end of day. And do that  Do the same with your BlackBerry  You’ll be amazed how people start to take their problems elsewhere
  • 27. SCREEN CALLS • Calls eat time your time responding to other people’s priorities  Let calls go to voicemail, unless you know who it is and what they want  Like email, schedule two windows a day to batch calls when you’ll get back to people  When you do take or make calls, keep them brisk
  • 28. MEETINGS • Meetings can eat huge amounts of time  Meetings should be held to take decisions, not define problems  If a meeting doesn’t have clear objectives and an agenda, don’t go  Always define an end time – and leave at that time  Choose less obvious times to meet – e.g. 9.20 not 10.00 (An ‘on the hour’ meeting is assumed to last an hour)
  • 29. SOUNDS HARD? • Think you’ll hurt feelings?  You won’t – it just needs to be done courteously and consistently  It’s your job to educate those around you to treat your time (and also theirs) with respect
  • 31. SUMMARY • Have clear objectives about what you want  For you  For your family  In business • Break those objectives into manageable goals • Schedule the actions that will complete the goals • Delegate to increase your effectiveness • Use time management tactics to minimise interruptions
  • 32. HELPFUL? • If you’ve fund this helpful and • Mike McCormac founded Sales want to learn more, schedule an Success and More to help hour’s sales coaching with me to professional sales people selling help you apply the principles to high value services achieve more. your situation. He has an MBA and his sales • Go to Sales Coaching at Sales background includes over 15 Success and More! years success selling IT services and outsourcing. Mike works mainly in the UK and Cyprus. • Connect on LinkedIn • Follow me on Twitter • Email me • Phone +357 99 860725