The document discusses SpliceCom's Maximiser iPBX call server solutions. Key points:
- Maximiser offers business-grade telephony solutions including IP PBX, unified communications, call center, and mobility features.
- It has a scalable architecture supporting thousands of extensions across multiple sites connected over IP networks.
- Edge solutions allow basic analog phones, IP phones, and softphones to integrate over LAN, WAN, and wireless networks with options for secure remote access.
5. Market Growth
• Industry Pedigree
• 10,000+ Systems installed
• 500,000+ Extensions installed
• Award winning technology
• Competes easily with brand name
• Global customer wins
• Case studies
• Fully integrated
• International partners in 22+
countries
9. SpliceCom Maximiser
• Business grade telephony
• Pure IP iPBX solutions
• Flexible edge solutions
• Scalable architecture
• Multi-site solutions
• Hosted / Virtualized solutions
• Unified communications
• Embedded application
management suite
• Mobility solutions
• Call Centre solutions
• Fully integrated from SpliceCom
10. iPBX Architecture
ISDN Trunks
2x PRI, 4x BRI
SIP/IP Trunks
Max 68
5100 Call Server
IGM – P308
Max 200 CS
10,000 Extns/Users
LAN Switch
Feature Phones (SIP/H.323)
Basic Phones
5100 x 500 Users
IP WAN
Network
5100 / 5108 CS
Remote site
IGM
Remote site
11. Distributed Solutions
68+ Trunks
SIP/IP Trunks
ISDN Trunks with
IGM Trunk Modules
S8000 Call Server
Linux or OSX
IGM – P308
Max 200 CS
100,000 Extns/Users
LAN Switch
Feature Phones (SIP/H.323)
Basic Phones
S8000 x 1000 Users
IP WAN
Network
5100 / 5108 CS
Remote site
IGM
Remote site
12. Scalable Networks
Single Distributed Network
• Across LAN / WAN
• Free inter-module calling via VPN
• Replicated LDAP databases
• Configuration / CRM
• Redundancy
• 200 Call Serves
• 100,000 Extensions
• 500,000 Contact numbers
• 51xx & S8000 mixed
16. S716 Small Business
• S716 Soft-iPBX
• Maximum 16 Users
• Single CS only
• License Bundle lowers cost
• Vision Reports/16 lowers cost
• ISDN Trunk module options
• Upgrade to S8000 / 5100 CS
• Ideal for the Small Business
20. LAN Edge Solutions
Basic Phones
PCS520
PCS505
Feature Phones
PCS583GX
PCS573G
PCS563
PCS553/G
PCS-Partner
PCS60
Navigate
Windows & Mac
PC Softphone
PCS60
Navigate
Windows & Mac
PCS-Partner
PCS60
Navigate
Windows & Mac
Smartphone Softphone
iPCS
iPhone & Android
SSL GW
Linux / OS X
Basic Phones
PCS520
PCS505
IP Data
IP Voice
Analog Voice
IP Voice Wi-Fi
21. LAN Edge Solutions
Basic Phones
PCS520
PCS505
Feature Phones
PCS582GX
PCS573G
PCS563
PCS553/G
PCS-Partner
Vision Mobility
Web Page
PCS-Partner
Vision Mobility
Web Page
Vision Mobility Server
Linux / OS X
Third Party Phones
SIP / H.323
PCS-Partner
Vision Mobility
Web Page
PCS-Partner
Vision Mobility
Web Page
Total Control
IP Data
IP Voice
Analog Voice
IP Data Wi-Fi
22. WAN Edge Solutions
Basic Phones
Feature Phones
VPN/PPTP
PCS-Partner
PC VPN
PCS-Partner
PCS60
Navigate
PC VPN
PC Softphone
PCS60 / Navigate
PC VPN
IP Data
IP Voice
Analog Voice
IP WAN
Network
VPN
Remote Office Call Server
Local Trunk Breakout
Remote Office IGM
No Local Trunk Breakout
What about….
VOICE
QUALITY?
IP Voice Wi-Fi
FREE
Remote
Calls!
23. WAN Edge Solutions
Feature Phones
SSL
PCS-Partner
PCS60
Navigate
SSL PC Softphone
PCS60 / Navigate
SSL
IP Data
IP Voice
IP WAN
Network
SSL Technology
What about….
VOICE
QUALITY?
SSL GW
Linux / OS X
iPCS
Softphone
iPhone & Android
SSL
IP Voice Wi-Fi
FREE
Remote
Calls!
24. WAN Edge Solutions
Remote Phone
Home/Office/GSM
PCS-Partner
Web Page
IP Data
Analog Voice
IP WAN
Network
NO VPN
Remote Partner
GUARENTEES
VOICE
QUALITY…
Vision Mobility Server
Linux / OS X
PSTN
Or GSM
Network
ISDN
Or SIP
Trunks
Cost of Calls
Call Recording
Reports
Statistics
Voice Quality
25. PCS Feature Phones
• PCS583GX (Gb)
• Black
• Colour touch screen
• PCS573G (Gb)
• Black
• Colour display
• PCS563
• Black
• Colour display
• PCS553 / 553G (Gb)
• Black
• Mono display
26. PCS Softphones
• iPCS
• Smartphone IP softphone
• Apple, Android (Windows 2015)
• SSL connectivity
• PCS60
• PC Softphone
• Windows & Mac
• Phone Partner Control Option
• Navigate
• PC Softphone
• Windows 7 & 8
• Outlook / Office integration
• Phone Partner Control Option
31. Partner Solutions
Basic PhonesPCS5xx &
SoftphonesPCS60
Windows & Mac
Agent Control
Operator Con
Web Screen
IP Data
IP Voice
Analog Voice
PCS-Partner
Mobility
Browser
TP IP Phone
Any Device
Total Control
Navigate UC
Windows & Mac
IM & DND
Basic CTI
Navigate CRM
Windows
IM & DND
Advanced CTI
100+ CRM/ERP
Navigate LYNC
Windows
Lync Client
Partner
Navigate UC/CRM
Windows
Server
Exchange
Active Directory
Options
Navigate
Windows
Agent Control
Outlook CTI
34. Apple MAC Solutions
• Native OS X Embedded Applications
• Maximiser soft iPBX OS X
• Apple PC Softphone
• Apple Smartphone Softphone
• Apple Phone Partner Control
• Apple Operator Console
• Apple Management Reports
• Apple Embedded Apps
• AppleScript Support
37. Vision Record
• Recording
speaker icon
shows the call
was recorded
• User can play
back
• icon is grey if
not enough
Vision licenses
• Permissions
can be set for
playback
38. Varied information on one display - performance tiles - status information in
customized layout - Vision Reports inserted into view - web pages e.g. sales report
figures
Vision Live
39. Re-introducing and Re-inventing
Business Partnership
PC Screen
Smart Phone Screen
Vision Mobility
Web Page PCS Partner Phone Control
Anytime, Anywhere, Anyplace….!
40. • 32 additional call centre reports
• Set report favourites
• Agent log-in / log-out
• Agent wrap-up/ reason codes
• Supervisor control panel
• Agent management
• Queue management
• Agent & supervisor licenses per maximiser user
Vision Call Centre