SlideShare uma empresa Scribd logo
1 de 4
MICHELLE L. WESTON
340 E. Walnut St  Martinsville, IN 46151  Phone 765.346.5141 (office) 765.346.0238 (home)
Michelle.weston@unisys.com (w) westonm62@gmail.com (p)
As a results oriented executive with an impressive track record, I look forward to sharing facts that
demonstrate the value I bring. My extensive background and expertise is in building and cultivating
relationships with key decision makers, team members and networking with a wide array of people and this
has been instrumental in meeting and exceeding revenue, orders, margin and customer satisfaction targets.
I have developed a unique ability to listen and respond quickly, with solutions and services that solve
customers’ complex business requirements. In a very genuine manner I build trust from delivering on my
commitments. I have a very layed back, personable style and often have customers and other team
members follow me when I make career moves. I have received customer service, sales and delivery
awards from my employers, my customers and even partners that I work with. I have a strong following
of IT professionals as well, all this works together to enable my success.
I have managed to effectively grow existing and new logo customers in a wide range of roles over my three
decades in IT. I am a utility player and have excelled in doing a variety of customer facing roles. Often
leveraged for my ability to win over the customer and close medium and large ITO deals. I enjoy
tremendous success in account management and leadership. At times overseeing a collection of accounts
or large complex global customers. I have also lead efforts to turn around bad situations working as the
red team executive for over three years. I manage teams directly and indirectly (8 fte – 1,200 fte) the
largest customer base has been 22 for which the largest annual revenue was $360M. I’ve held roles as
BDE (business development), Sales Executive, Account Executive and Regional Account Executive. I have
also managed medium and large transitions that included transformation. I am very effective at improving
margins by leveraging process improvements and automation to achieve significants service improvements.
I have also managed contract negotiations activities and contract compliance. I have a very collaborative
leadership style with excellent communication and team building skills. Earlier in my career I managed
medium and large teams of delivery that included Applications, Cloud and Infrastructure, Global Service
Desk and Project Management Office. I have managed on shore, service centers and offshore teams in
several countries.
PROFESSIONAL EXPERIENCE
Unisys Corporation, Chicago, IL  November 2013 – Current
Global Sales Executive – Client Executive
Responsible for customer relationship management and matching customer business needs with
solutions that accelerate go to market strategies in our Life Sciences vertical; promote company
growth initiatives and ensure improvement plans including sales on a country level as well as a direct
set of personal quotas. I lead a team of sales professionals in overall strategic solution development,
proposal generation, conducting orals and managing the full sales life cycle. Responsible for
relationship building with customers, company product and services portfolio including: End User
Services (Help desk, desk top support, global field services, endpoint services, mobility, end to end IT
service management) Cloud and Hosted based technologies, Data Center, and Security. Responsible
for all sales activities directly with customer and through managed partner relationships.
Major Accomplishments:
 Awarded multiple contract renewals with Eli Lilly - Global Pharma ITO client
 Exceed current year’s orders target by 2nd qtr.
 Grew assigned client revenue for organic growth target attainment in revenue (3rd quarter)
 Support new logo pursuits as assigned Account Executive early in Sales process resulting in
over $140M in sales for the region
ACS a Xerox Company  March 2009 – November 2013
Global Sales Account Executive VP & GM
Leading a team of professionals in strategic selling of technology solutions and services. Primary
emphasis was in Healthcare for Electronic Health Records Systems and their up/down stream systems
integration. Such as Epic, Cerner and using eBridges interface engine to do data mapping and
interface work as well as data conversion projects. Implementing modules and applications for
financial systems, document content management systems and integration with medical device data
etc. Any clinical application that had radiology or imagesx-ray, scanned results or other patient data
that needed to reside in patient records systems. Responsible for all sales activities directly with
customer and through managed partner relationships internal and external with industry partners.
Focus on bringing new ideas, products and services as a result of determining clients’ business needs.
Major Accomplishments:
 Relationship turnaround at Cleveland Clinic, reduced Epic implementation costs by 35%
 Signed 3 year contract extension, $256M with provider healthcare giant
 Successfully grew international revenue by expanding existing US footprint in multiple
outsourcing contracts ($119M in 4th quarter)
 and reduced operational cost for margin improvements (>$1.9M)
 136% of Services number with 4 months remaining in FY
 Built sufficient pipeline to close in excess of my 2013, 2014 and 2015 targets.
Siemens Outsourcing Solutions & Services (SIS) – sold to
Atos Origin  November 2006 – March 2009
Vice President – Account Executive in Sales/Business Development
Responsible for all aspects of business development with Healthcare, Manufacturing and Industry
clients across NA. Many were global clients headquartered in NA. My responsibilities were for all
sales activities from RFP/RFI through the sales solution engineering, pricing, and engagement process
through to completion of contract. Managing other existing contracts with clients was a portion of my
role with targets for revenue growth, orders and margin. While supporting new logo sales through
our Outsourcing Division, I also held and met quotas in existing base accounts. Strong customer
relationships were the focal point in order to meet very aggressive targets across our region. Bringing
new ideas and innovations in our delivery of services to automate manual processes and tasks
improving service by meeting all SLAs and lowering costs to improve margin over 33%. With
customers such as CHW, Tennant, Henry Ford, IU Health, Anthem Blue Cross Blue Shield, Express
Scripts, to Volkswagen, Mercedes, Toyota. Numerous tier 1 health care provider networks such as
Catholic Healthcare Partners, Catholic Healthcare West (Dignity) and others.
Major Accomplishments:
 Relationship development from startup including ribbon cutting ground breaking ceremony
through final selection, negotiation and contract to fully functioning ITO of their $1.6B plant
 Signed 5 year Data Center contract extensions for all US hosting clients ($360M)
 Successfully expanded domestic services internationally for three major US based clients
 Continued year over year revenue growth of 14% in existing clients by expanding footprint
 Presidents Club Award winner 2011 (exceeding quota by 116%)
 Salesman of the Year - Retail and Transportation Division 2011
 Customer recognition of our efforts at HIMMS
Computer Sciences Corporation (CSC)  July 2004 – March 2009
Sr. Sales Account Executive (VP)
Responsible for all aspects of the client relationship with large global client base consisting of $160M
in annual revenue. Serve as Senior Executive, for all sales activities and customer relationships.
Focus on new products and services as well as delivery of existing services. Determine clients’
business needs and work together to select best business solution and resulting technical approach.
Leading a team to develop a center of excellence in the NA area to leverage existing services for other
companies in the Midwest.
Major Accomplishments:
 Successfully maintained the #1 referencable customer within CSC
 Signed 5 year contract Ivy League Client – $161 TCV
 Introduced several custom services for client which became general products
 Successfully expanded domestic services internationally
 Continued year over year revenue growth
 Presidents Club Award winner 2004, 2007, 2008
Perot Systems Healthcare Outsourcing Executive  July 2002 – July 2004
Sr. Client Account Executive
Senior Executive responsible for all aspects of the client relationship, from pre-sales through delivery
of services. Determine clients’ business needs and work together to select best business solution and
resulting technical approach. Lead team of industry, technical and financial experts to deliver
outsourcing solutions resulting in improved business performance and outstanding customer
satisfaction. Managed the global services organization as shared commercial service including all tools
of service desk, enterprise systems management and automation.
Major Accomplishments:
 Established relationships with marquee logos new to Perot
 Sales pipeline in excess of $350M
 Led major pursuit teams from across the USA
Capgemini  January 1999 – July 2002
Sr. Global Account Manager
Responsible for identifying opportunities with Global Fortune 1000 Corporations and formulating
business partnerships through sales and marketing programs. Marketed, managed, and built strategic
sales funnels by identifying and supporting customer needs and fostering customer relationships.
Worked with clients from line management to senior-level executives to identify their business needs
and to increase their revenues. Led a team of sales engineers, delivery managers, financial associates,
product overlay resources, and project managers on each account to meet customer satisfaction.
Demonstrated record of developing and implementing solutions to complex global accounts. Strong
ability to see the big picture for the customer, and recognize the customer needs, by subcontracting
and managing various vendors. Responsible for over $10M in new company revenue. Accounts
included: IU Health, Wishard Hospital, Community Health Network all in IN, Catholic Healthcare West
(AZ), MedStar (WA) and UPHS (PA).
Major Accomplishments:
 Grew account base 375% in 2000
 Grew account base 200% in 2001.
 Created new business offering and sold first fully managed Global ITO hosted service.
Responsible for advising the Mayor of Lansing on telecommunication issues. Included review and
recommendation of applications for new and existing city franchises as they relate to economic development
and the review of any complaints against franchises and the evaluation of City grant funding proposed by
potential programmers for community access channels.
EDUCA TION
George Washington University - May 1995.
Emphasis in Business Management and Administration; B.A. Management Information System
BALL State University - June 2001.
Continuing studies (Master program) emphasis in Phycology and Human Resource Management
Michelle Weston Sales Account Executive

Mais conteúdo relacionado

Destaque

CL Project02_Briefing.pdf
CL Project02_Briefing.pdfCL Project02_Briefing.pdf
CL Project02_Briefing.pdfFoo Zhi Fung
 
XOXO IR Presentation Q2 2014
XOXO IR Presentation Q2 2014XOXO IR Presentation Q2 2014
XOXO IR Presentation Q2 2014XOGroup
 
XOXO IR Presentation Q3 2014
XOXO IR Presentation Q3 2014XOXO IR Presentation Q3 2014
XOXO IR Presentation Q3 2014XOGroup
 
August 2016 investor relations q2 2016 presentation
August 2016 investor relations q2 2016 presentationAugust 2016 investor relations q2 2016 presentation
August 2016 investor relations q2 2016 presentationXOGroup
 
METRO COMPANY PROFILE
METRO COMPANY PROFILEMETRO COMPANY PROFILE
METRO COMPANY PROFILEDal Manku
 
Sample Brief RE FMLA
Sample Brief RE FMLASample Brief RE FMLA
Sample Brief RE FMLAPeter Grenzow
 
vijay-resume
vijay-resumevijay-resume
vijay-resumevijay s
 
Artist portfolio
Artist portfolioArtist portfolio
Artist portfolioJason Alber
 
November 2016 investor relations q3 2016 presentation
November 2016 investor relations q3 2016 presentationNovember 2016 investor relations q3 2016 presentation
November 2016 investor relations q3 2016 presentationXOGroup
 
Electrical engineer CV
Electrical engineer  CV Electrical engineer  CV
Electrical engineer CV Mahmad Slah
 
Equivalencia comandos autocad ingles espanol
Equivalencia comandos autocad ingles espanolEquivalencia comandos autocad ingles espanol
Equivalencia comandos autocad ingles espanolamazonic
 
Q32015 xoxo ir presentation 11 3-15
Q32015 xoxo ir presentation 11 3-15Q32015 xoxo ir presentation 11 3-15
Q32015 xoxo ir presentation 11 3-15XOGroup
 
03-nutrition-221
03-nutrition-22103-nutrition-221
03-nutrition-221cjsmann
 

Destaque (19)

CL Project02_Briefing.pdf
CL Project02_Briefing.pdfCL Project02_Briefing.pdf
CL Project02_Briefing.pdf
 
XOXO IR Presentation Q2 2014
XOXO IR Presentation Q2 2014XOXO IR Presentation Q2 2014
XOXO IR Presentation Q2 2014
 
110210107004
110210107004110210107004
110210107004
 
November 2015
November 2015November 2015
November 2015
 
XOXO IR Presentation Q3 2014
XOXO IR Presentation Q3 2014XOXO IR Presentation Q3 2014
XOXO IR Presentation Q3 2014
 
August 2016 investor relations q2 2016 presentation
August 2016 investor relations q2 2016 presentationAugust 2016 investor relations q2 2016 presentation
August 2016 investor relations q2 2016 presentation
 
Piracy Exercise
Piracy ExercisePiracy Exercise
Piracy Exercise
 
METRO COMPANY PROFILE
METRO COMPANY PROFILEMETRO COMPANY PROFILE
METRO COMPANY PROFILE
 
Savan
SavanSavan
Savan
 
Sample Brief RE FMLA
Sample Brief RE FMLASample Brief RE FMLA
Sample Brief RE FMLA
 
vijay-resume
vijay-resumevijay-resume
vijay-resume
 
Artist portfolio
Artist portfolioArtist portfolio
Artist portfolio
 
Habbatus sauda
Habbatus saudaHabbatus sauda
Habbatus sauda
 
November 2016 investor relations q3 2016 presentation
November 2016 investor relations q3 2016 presentationNovember 2016 investor relations q3 2016 presentation
November 2016 investor relations q3 2016 presentation
 
Electrical engineer CV
Electrical engineer  CV Electrical engineer  CV
Electrical engineer CV
 
Equivalencia comandos autocad ingles espanol
Equivalencia comandos autocad ingles espanolEquivalencia comandos autocad ingles espanol
Equivalencia comandos autocad ingles espanol
 
Dvs cpd
Dvs cpdDvs cpd
Dvs cpd
 
Q32015 xoxo ir presentation 11 3-15
Q32015 xoxo ir presentation 11 3-15Q32015 xoxo ir presentation 11 3-15
Q32015 xoxo ir presentation 11 3-15
 
03-nutrition-221
03-nutrition-22103-nutrition-221
03-nutrition-221
 

Michelle Weston Sales Account Executive

  • 1. MICHELLE L. WESTON 340 E. Walnut St  Martinsville, IN 46151  Phone 765.346.5141 (office) 765.346.0238 (home) Michelle.weston@unisys.com (w) westonm62@gmail.com (p) As a results oriented executive with an impressive track record, I look forward to sharing facts that demonstrate the value I bring. My extensive background and expertise is in building and cultivating relationships with key decision makers, team members and networking with a wide array of people and this has been instrumental in meeting and exceeding revenue, orders, margin and customer satisfaction targets. I have developed a unique ability to listen and respond quickly, with solutions and services that solve customers’ complex business requirements. In a very genuine manner I build trust from delivering on my commitments. I have a very layed back, personable style and often have customers and other team members follow me when I make career moves. I have received customer service, sales and delivery awards from my employers, my customers and even partners that I work with. I have a strong following of IT professionals as well, all this works together to enable my success. I have managed to effectively grow existing and new logo customers in a wide range of roles over my three decades in IT. I am a utility player and have excelled in doing a variety of customer facing roles. Often leveraged for my ability to win over the customer and close medium and large ITO deals. I enjoy tremendous success in account management and leadership. At times overseeing a collection of accounts or large complex global customers. I have also lead efforts to turn around bad situations working as the red team executive for over three years. I manage teams directly and indirectly (8 fte – 1,200 fte) the largest customer base has been 22 for which the largest annual revenue was $360M. I’ve held roles as BDE (business development), Sales Executive, Account Executive and Regional Account Executive. I have also managed medium and large transitions that included transformation. I am very effective at improving margins by leveraging process improvements and automation to achieve significants service improvements. I have also managed contract negotiations activities and contract compliance. I have a very collaborative leadership style with excellent communication and team building skills. Earlier in my career I managed medium and large teams of delivery that included Applications, Cloud and Infrastructure, Global Service Desk and Project Management Office. I have managed on shore, service centers and offshore teams in several countries. PROFESSIONAL EXPERIENCE Unisys Corporation, Chicago, IL  November 2013 – Current Global Sales Executive – Client Executive Responsible for customer relationship management and matching customer business needs with solutions that accelerate go to market strategies in our Life Sciences vertical; promote company growth initiatives and ensure improvement plans including sales on a country level as well as a direct set of personal quotas. I lead a team of sales professionals in overall strategic solution development, proposal generation, conducting orals and managing the full sales life cycle. Responsible for relationship building with customers, company product and services portfolio including: End User Services (Help desk, desk top support, global field services, endpoint services, mobility, end to end IT service management) Cloud and Hosted based technologies, Data Center, and Security. Responsible for all sales activities directly with customer and through managed partner relationships. Major Accomplishments:  Awarded multiple contract renewals with Eli Lilly - Global Pharma ITO client  Exceed current year’s orders target by 2nd qtr.  Grew assigned client revenue for organic growth target attainment in revenue (3rd quarter)  Support new logo pursuits as assigned Account Executive early in Sales process resulting in over $140M in sales for the region ACS a Xerox Company  March 2009 – November 2013 Global Sales Account Executive VP & GM Leading a team of professionals in strategic selling of technology solutions and services. Primary emphasis was in Healthcare for Electronic Health Records Systems and their up/down stream systems
  • 2. integration. Such as Epic, Cerner and using eBridges interface engine to do data mapping and interface work as well as data conversion projects. Implementing modules and applications for financial systems, document content management systems and integration with medical device data etc. Any clinical application that had radiology or imagesx-ray, scanned results or other patient data that needed to reside in patient records systems. Responsible for all sales activities directly with customer and through managed partner relationships internal and external with industry partners. Focus on bringing new ideas, products and services as a result of determining clients’ business needs. Major Accomplishments:  Relationship turnaround at Cleveland Clinic, reduced Epic implementation costs by 35%  Signed 3 year contract extension, $256M with provider healthcare giant  Successfully grew international revenue by expanding existing US footprint in multiple outsourcing contracts ($119M in 4th quarter)  and reduced operational cost for margin improvements (>$1.9M)  136% of Services number with 4 months remaining in FY  Built sufficient pipeline to close in excess of my 2013, 2014 and 2015 targets. Siemens Outsourcing Solutions & Services (SIS) – sold to Atos Origin  November 2006 – March 2009 Vice President – Account Executive in Sales/Business Development Responsible for all aspects of business development with Healthcare, Manufacturing and Industry clients across NA. Many were global clients headquartered in NA. My responsibilities were for all sales activities from RFP/RFI through the sales solution engineering, pricing, and engagement process through to completion of contract. Managing other existing contracts with clients was a portion of my role with targets for revenue growth, orders and margin. While supporting new logo sales through our Outsourcing Division, I also held and met quotas in existing base accounts. Strong customer relationships were the focal point in order to meet very aggressive targets across our region. Bringing new ideas and innovations in our delivery of services to automate manual processes and tasks improving service by meeting all SLAs and lowering costs to improve margin over 33%. With customers such as CHW, Tennant, Henry Ford, IU Health, Anthem Blue Cross Blue Shield, Express Scripts, to Volkswagen, Mercedes, Toyota. Numerous tier 1 health care provider networks such as Catholic Healthcare Partners, Catholic Healthcare West (Dignity) and others. Major Accomplishments:  Relationship development from startup including ribbon cutting ground breaking ceremony through final selection, negotiation and contract to fully functioning ITO of their $1.6B plant  Signed 5 year Data Center contract extensions for all US hosting clients ($360M)  Successfully expanded domestic services internationally for three major US based clients  Continued year over year revenue growth of 14% in existing clients by expanding footprint  Presidents Club Award winner 2011 (exceeding quota by 116%)  Salesman of the Year - Retail and Transportation Division 2011  Customer recognition of our efforts at HIMMS Computer Sciences Corporation (CSC)  July 2004 – March 2009 Sr. Sales Account Executive (VP) Responsible for all aspects of the client relationship with large global client base consisting of $160M in annual revenue. Serve as Senior Executive, for all sales activities and customer relationships. Focus on new products and services as well as delivery of existing services. Determine clients’ business needs and work together to select best business solution and resulting technical approach. Leading a team to develop a center of excellence in the NA area to leverage existing services for other companies in the Midwest.
  • 3. Major Accomplishments:  Successfully maintained the #1 referencable customer within CSC  Signed 5 year contract Ivy League Client – $161 TCV  Introduced several custom services for client which became general products  Successfully expanded domestic services internationally  Continued year over year revenue growth  Presidents Club Award winner 2004, 2007, 2008 Perot Systems Healthcare Outsourcing Executive  July 2002 – July 2004 Sr. Client Account Executive Senior Executive responsible for all aspects of the client relationship, from pre-sales through delivery of services. Determine clients’ business needs and work together to select best business solution and resulting technical approach. Lead team of industry, technical and financial experts to deliver outsourcing solutions resulting in improved business performance and outstanding customer satisfaction. Managed the global services organization as shared commercial service including all tools of service desk, enterprise systems management and automation. Major Accomplishments:  Established relationships with marquee logos new to Perot  Sales pipeline in excess of $350M  Led major pursuit teams from across the USA Capgemini  January 1999 – July 2002 Sr. Global Account Manager Responsible for identifying opportunities with Global Fortune 1000 Corporations and formulating business partnerships through sales and marketing programs. Marketed, managed, and built strategic sales funnels by identifying and supporting customer needs and fostering customer relationships. Worked with clients from line management to senior-level executives to identify their business needs and to increase their revenues. Led a team of sales engineers, delivery managers, financial associates, product overlay resources, and project managers on each account to meet customer satisfaction. Demonstrated record of developing and implementing solutions to complex global accounts. Strong ability to see the big picture for the customer, and recognize the customer needs, by subcontracting and managing various vendors. Responsible for over $10M in new company revenue. Accounts included: IU Health, Wishard Hospital, Community Health Network all in IN, Catholic Healthcare West (AZ), MedStar (WA) and UPHS (PA). Major Accomplishments:  Grew account base 375% in 2000  Grew account base 200% in 2001.  Created new business offering and sold first fully managed Global ITO hosted service. Responsible for advising the Mayor of Lansing on telecommunication issues. Included review and recommendation of applications for new and existing city franchises as they relate to economic development and the review of any complaints against franchises and the evaluation of City grant funding proposed by potential programmers for community access channels. EDUCA TION George Washington University - May 1995. Emphasis in Business Management and Administration; B.A. Management Information System BALL State University - June 2001. Continuing studies (Master program) emphasis in Phycology and Human Resource Management